phone CADILLAC XT4 2021 Service Manual

Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14584367) - 2021 - CRC - 10/14/20
388 ONSTAR
.Obtain and customize the Wi-Fi
hotspot name or SSID and
password, if equipped.
Press
Qto connect to an Advisor to:
.Verify account information or
update contact information.
.Get driving directions.
.Receive a Diagnostic check of the
vehicle's key operating systems.
.Receive Roadside Service.
.Manage Wi-Fi Settings, if equipped.
Press
>to get a priority connection
to an OnStar Advisor available 24/7 to:
.Get help for an emergency.
.Be a Good Samaritan or respond to
an AMBER Alert.
.Get assistance in severe weather or
other crisis situations and find
evacuation routes.
OnStar Services
Emergency
Emergency Services require an active
safety and security plan. With
Automatic Crash Response, built-in
sensors can automatically alert a specially trained OnStar Advisor who
is immediately connected in to the
vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and relay
important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Service, Advisors can
locate a nearby service provider to
help with a flat tire, a battery jump,
or an empty gas tank.
Security
If equipped, OnStar provides these
services:
.With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
.With Remote Ignition Block,
if equipped, OnStar can block the
engine from being restarted.
.With Stolen Vehicle Slowdown,
if equipped, OnStar can work with
law enforcement to gradually slow
the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the vehicle.
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.Prior to vehicle purchase. PressQ
to set up an account.
.After change in ownership and at
90 days.

Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14584367) - 2021 - CRC - 10/14/20
ONSTAR 389
Transferring Service
PressQto request account transfer
eligibility information. The Advisor
can cancel or change account
information.
Selling/Transferring the Vehicle
Call 1-888-4ONSTAR (1-888-466-7827)
immediately to terminate your OnStar
or connected services if the vehicle is
disposed of, sold, transferred, or if the
lease ends.
Reactivation for Subsequent
Owners
PressQand follow the prompts to
speak to an Advisor as soon as
possible. The Advisor will update
vehicle records and explain OnStar or
connected service options.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Remote
Services, and Roadside Service are
available on most vehicles. Not all
OnStar services are available
everywhere or on all vehicles. For more information, a full description of
OnStar services, system limitations,
and OnStar User Terms, Privacy
Statement, and Software Terms:
.Call 1-888-4ONSTAR
(1-888-466-7827).
.See www.onstar.com (U.S.).
.See www.onstar.ca (Canada).
.Call TTY 1-877-248-2080.
.PressQto speak with an Advisor.
OnStar or connected services cannot
work unless the vehicle is in a place
where OnStar has an agreement with
a wireless service provider for service
in that area. The wireless service
provider must also have coverage,
network capacity, reception, and
technology compatible with OnStar or
connected services. Service involving
location information about the vehicle
cannot work unless GPS signals are
available, unobstructed, and
compatible with the OnStar hardware.
OnStar or connected services may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar or connected services may not work. Other
problems beyond the control of
OnStar
—such as hills, tall buildings,
tunnels, weather, electrical system
design and architecture of the vehicle,
damage to the vehicle in a crash,
or wireless phone network congestion
or jamming —may prevent service.
See Radio Frequency Statement 0383.Services for People with
Disabilities
Advisors provide services to help with
physical disabilities and medical
conditions.
Press
Qto help:
.Locate a gas station with an
attendant to pump gas.
.Find a hotel, restaurant, etc., that
meets accessibility needs.
.Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to communicate
to deaf, hard-of-hearing,
or speech-impaired customers while in

Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14584367) - 2021 - CRC - 10/14/20
390 ONSTAR
the vehicle. The available
dealer-installed TTY system can
provide in-vehicle access to all OnStar
services, except Virtual Advisor and
OnStar Turn-by-Turn Navigation.
If equipped, TTY mode can be turned
on or off by touching Settings, then
Apps, and then Phone. When TTY
mode is on, phone calls can be made
or received with OnStar using the
infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need to
be changed the first time when
speaking with an Advisor. To change
the OnStar PIN, contact an OnStar
Advisor by pressing
Qor calling
1-888-4ONSTAR.
Warranty
OnStar equipment may be warranted
as part of the vehicle warranty.
Languages
The vehicle can be programmed to
respond in multiple languages. Press
Qand ask for an Advisor. Advisors
are available in English, Spanish, and
French. Available languages may vary
by country.
Potential Issues
OnStar cannot perform Remote Door
Unlock or Stolen Vehicle Assistance
after the vehicle has been off
continuously for 10 days without an
ignition cycle. If the vehicle has not
been started for 10 days, OnStar can
contact Roadside Service or a
locksmith to help gain access to the
vehicle.
Global Positioning System (GPS)
.Obstruction of the GPS can occur in
a large city with tall buildings; in
parking garages; around airports; in
tunnels and underpasses; or in an
area with very dense trees. If GPS
signals are not available, the OnStar
system should still operate to call
OnStar. However, OnStar could have
difficulty identifying the exact
location.
.In emergency situations, OnStar can
use the last stored GPS location to
send to emergency responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to the
vehicle. Do not place items over or
near the antenna to prevent blocking
cellular and GPS signal reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage or
the cellular network has reached
maximum capacity, this message may
come on. Press
Qto try the call again
or try again after driving a few miles
into another cellular area.

Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14584367) - 2021 - CRC - 10/14/20
394 CONNECTED SERVICES
MyCadillac Mobile App (If Available)
Download the myCadillac mobile app
to compatible Apple and Android
smartphones. Cadillac users can
access the following services from a
smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
.Lock/unlock doors, if equipped with
automatic locks.
.Activate the horn and lamps.
.Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
.Send destinations to the vehicle.
.Locate the vehicle on a map (U.S.
market only).
.Turn the vehicle's Wi-Fi hotspot on/
off, manage settings, and monitor
data consumption, if equipped.
.Locate a dealer and schedule
service.
.Request Roadside Service.
.Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
.Connect with Cadillac on social
media.
Features are subject to change. For
myCadillac mobile app information
and compatibility, see my.cadillac.com.
An active OnStar or connected service
plan may be required. A compatible
device, factory-installed remote start,
and power locks are required. Data
rates apply. See www.onstar.com for
details and system limitations.
Remote Services
Contact an OnStar Advisor to unlock
the doors or sound the horn and flash
the lamps.
Marketplace
OnStar Advisors can provide offers
from restaurants and retailers on your
route, help locate hotels, or book a
room. These services vary by market.
Diagnostics
By monitoring and reporting on the
vehicle’s key systems, OnStar
Advanced Diagnostics, if equipped,
provides a way to keep up on
maintenance. Capabilities vary by model. See www.onstar.com for details
and system limitations. Features are
subject to change. For updates on
feature capabilities, see
my.cadillac.com. Message and data
rates may apply.

Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14584367) - 2021 - CRC - 10/14/20
INDEX 397
Child Restraints (cont'd)Lower Anchors and Tethers
for Children . . . . . . . . . . . . . . . . . . . . . . . 72
Older Children . . . . . . . . . . . . . . . . . . . . . 65
Securing . . . . . . . . . . . . . . . . . . . . . . . . 79, 81
Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Circuit Breakers . . . . . . . . . . . . . . . . . . . . . 303
Cleaning
Exterior Care . . . . . . . . . . . . . . . . . . . . . . 348
Interior Care . . . . . . . . . . . . . . . . . . . . . . 352
Climate Control Systems Dual Automatic . . . . . . . . . . . . . . . . . . . 197
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Cluster, Instrument . . . . . . . . . . . . . . . . . . 99
Collision Damage Repair . . . . . . . . . . . 381
Compact Spare Tire . . . . . . . . . . . . . . . . . 341
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Compass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Compressor Kit, Tire Sealant . . . . . . . 331
Connected Services Connections . . . . . . . . . . . . . . . . . . . . . . . 393
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . 394
Navigation . . . . . . . . . . . . . . . . . . . . . . . . . 392
Connections Connected Services . . . . . . . . . . . . . . . 393 Control
Traction and Electronic
Stability . . . . . . . . . . . . . . . . . . . . . . . . . . 235
Control of a Vehicle . . . . . . . . . . . . . . . . 206
Controls Steering Wheel . . . . . . . . . . . . . . . . . . . . 138
Convex Mirrors . . . . . . . . . . . . . . . . . . . . . . 28
Coolant
Engine Temperature Gauge . . . . . . 103
Engine Temperature WarningLight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Cooling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
Cooling System . . . . . . . . . . . . . . . . . . . . . 291
Cornering Lamps . . . . . . . . . . . . . . . . . . . 133
Courtesy Lamps . . . . . . . . . . . . . . . . . . . . . 133
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . 380
Cover Cargo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Coverage Explanations . . . . . . . . . . . . . 164
Cruise Control . . . . . . . . . . . . . . . . . . . . . . . 237 Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Cruise Control, Adaptive . . . . . . . . . . . 240
Customer Assistance . . . . . . . . . . . . . . . 376 Offices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 376
Text Telephone (TTY) Users . . . . . 376 Customer Information
Publications Ordering
Information . . . . . . . . . . . . . . . . . . . . . . 383
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . 374
Cybersecurity . . . . . . . . . . . . . . . . . . . . . . . . 385
D
Damage Repair, Collision . . . . . . . . . . . 381
Danger, Warning, and Caution . . . . . . . . 2
Data Collection Infotainment System . . . . . . . . . . . . . 386
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 386
Data Recorders, Event . . . . . . . . . . . . . . 385
Database Coverage Explanations . . . . . . . . . . . . . . . . . . . . . . 164
Daytime Running Lamps (DRL) . . . 131
Defensive Driving . . . . . . . . . . . . . . . . . . . 206
Delayed Locking . . . . . . . . . . . . . . . . . . . . . 18
Destination . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Diagnostics
Connected Services . . . . . . . . . . . . . . . 394
Distracted Driving . . . . . . . . . . . . . . . . . . 205
Dome Lamps . . . . . . . . . . . . . . . . . . . . . . . . 133
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . . . . . 114
Delayed Locking . . . . . . . . . . . . . . . . . . . 18
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14584367) - 2021 - CRC - 10/14/20
402 INDEX
Online Owner Center . . . . . . . . . . . . . . . 377
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 386
OnStar Additional Information . . . . 388
OnStar Emergency . . . . . . . . . . . . . . . . . . 388
OnStar Overview . . . . . . . . . . . . . . . . . . . . 387
OnStar Security . . . . . . . . . . . . . . . . . . . . . 388
OnStar System . . . . . . . . . . . . . . . . .150, 162
OutletsPower . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Overheating, Engine . . . . . . . . . . . . . . . . 294
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137 Instrument Panel . . . . . . . . . . . . . . . . . . . . 4
P
ParkShifting Into . . . . . . . . . . . . . . . . . . . . . . 224
Shifting Out of . . . . . . . . . . . . . . . . . . . . 224
Park Assist . . . . . . . . . . . . . . . . . . . . . . . . . . 250
Parking Brake and P (Park)Mechanism Check . . . . . . . . . . . . . . . 298
Extended . . . . . . . . . . . . . . . . . . . . . . . . . . 225
Over Things That Burn . . . . . . . . . . . 225
Parking or Backing Assistance Systems . . . . . . . . . . . . . . . 250
Passenger Airbag Status
Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 Passenger Compartment Air
Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Passenger Sensing System . . . . . . . . . . 60
Pedestrian Ahead Indicator . . . . . . . . 110
Perchlorate Materials Requirements, California . . . . . . . . . 282
Performance Shifting Light . . . . . . . . 109
Personalization
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Phone Apple CarPlay and
Android Auto . . . . . . . . . . . . . . . . . . . . 175
Bluetooth . . . . . . . . . . . . . . . . . . . . 170, 171
Port USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Positioning
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Power Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . 18
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Outlets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Protection, Battery . . . . . . . . . . . . . . . . 135
Retained Accessory (RAP) . . . . . . . . 224
Seat Adjustment . . . . . . . . . . . . . . . . . . . 38
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Pregnancy, Using Seat Belts . . . . . . . . . 52
Privacy Vehicle Data Recording . . . . . . . . . . 385 Problems with Route Guidance . . . . 163
Program
Courtesy Transportation . . . . . . . . . 380
Prohibited Fuels . . . . . . . . . . . . . . . . . . . . 268
Proposition 65 Warning,
California . . . . . . . . . . . . . . .282, 297, 342, Back Cover
Publication Ordering Information . . . . . . . . . . . . . . . . . . . . . . . . 383
R
RadioHD Radio Technology . . . . . . . . . . . . 144
Radio Data System (RDS) . . . . . . . . . . 145
Radio Frequency Statement . . . . . . . . 383
Radio Reception . . . . . . . . . . . . . . . . . . . . 146
Radios AM-FM Radio . . . . . . . . . . . . . . . . . . . . . 142
Satellite . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Reading Lamps . . . . . . . . . . . . . . . . . . . . . 134
Rear Camera Mirror . . . . . . . . . . . . . . . . . 30
Rear Pedestrian Alert . . . . . . . . . . . . . . . 256
Rear Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Heated . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Rear Storage . . . . . . . . . . . . . . . . . . . . . . . . . 85
Rear Vision Camera (RVC) . . . . . . . . . 250
Rear Window Washer/Wiper . . . . . . . . 94

Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14584367) - 2021 - CRC - 10/14/20
404 INDEX
Service (cont'd)Maintenance Records . . . . . . . . . . . . 369
Maintenance, General
Information . . . . . . . . . . . . . . . . . . . . . . 357
Parts Identification . . . . . . . . . . . . . . . 370
Scheduling Appointments . . . . . . . . 379
Service Electric Parking Brake
Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Services Special Application . . . . . . . . . . . . . . . 364
Servicing System . . . . . . . . . . . . . . . . . . . . 164
Servicing the Airbag . . . . . . . . . . . . . . . . . 64
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . . . . . 224
Out of Park . . . . . . . . . . . . . . . . . . . . . . . . 224
Side Blind Zone Alert (SBZA) . . . . . . 263
Signals, Turn and Lane-Change . . . . 132
Software Updates . . . . . . . . . . . . . . . . . . . 142
Spare Tire Compact . . . . . . . . . . . . . . . . . . . . . . . . . . . 341
Special Application Services . . . . . . . 364
Specifications and Capacities . . . . . . 371
Speedometer . . . . . . . . . . . . . . . . . . . . . . . . 101
StabiliTrak OFF Light . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Start Assist, Hill . . . . . . . . . . . . . . . . . . . . 234
Start Vehicle, Remote . . . . . . . . . . . . . . . 14 Starting the Engine . . . . . . . . . . . . . . . . . 220
Steering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206
Heated Wheel . . . . . . . . . . . . . . . . . . . . . . 91
Wheel Adjustment . . . . . . . . . . . . . . . . . 91
Wheel Controls . . . . . . . . . . . . . . . . . . . . 91
Steering Wheel Controls . . . . . . . . . . . 138
Stop/Start System . . . . . . . . . . . . . . . . . . 221
Storage Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Storage Areas Armrest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Cargo Cover . . . . . . . . . . . . . . . . . . . . . . . . 87
Center Console . . . . . . . . . . . . . . . . . . . . . 86
Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Glove Box . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Roof Rack System . . . . . . . . . . . . . . . . . 88
Sunglasses . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Umbrella . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Storage Compartments . . . . . . . . . . . . . . 84
Storing the Tire Sealant and Compressor Kit . . . . . . . . . . . . . . . . . . . . 336
Struts Gas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 300
Stuck Vehicle . . . . . . . . . . . . . . . . . . . . . . . 214
Summer Tires . . . . . . . . . . . . . . . . . . . . . . . 310
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Sunglass Storage . . . . . . . . . . . . . . . . . . . . . 85
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Navigation . . . . . . . . . . . . . . . . . . . . . . . . . 155
System Engine Air Filter Life . . . . . . . . . . . . . 289
Forward Collision Alert (FCA) . . . . 258
Global Positioning . . . . . . . . . . . . . . . . 163
Infotainment . . . . . . . . . . . . . . . . . . . . . . 386
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Roof Rack . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Systems Driver Assistance . . . . . . . . . . . . . . . . . 248
T
Tachometer . . . . . . . . . . . . . . . . . . . . . . . . . 102
Teen Driver . . . . . . . . . . . . . . . . . . . . . . . . . . 184
Text Telephone (TTY) Users . . . . . . . 376
Theft-Deterrent Systems . . . . . . . . . . . . 27
Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . 27
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 308 All-Season . . . . . . . . . . . . . . . . . . . . . . . . . 309
Buying New Tires . . . . . . . . . . . . . . . . . 325
Chains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 328
Changing . . . . . . . . . . . . . . . . . . . . . . . . . . 337
Compact Spare . . . . . . . . . . . . . . . . . . . . 341
Designations . . . . . . . . . . . . . . . . . . . . . . 312
Different Size . . . . . . . . . . . . . . . . . . . . . . 326
If a Tire Goes Flat . . . . . . . . . . . . . . . . 329