service CADILLAC XT4 2021 Owner's Manual

Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14584367) - 2021 - CRC - 10/14/20
Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Keys, Doors, and Windows . . . . . . . . . . 6
Seats and Restraints . . . . . . . . . . . . . . . 36
Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Instruments and Controls . . . . . . . . . . 90
Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Infotainment System . . . . . . . . . . . . . 136
Climate Controls . . . . . . . . . . . . . . . . . . 197
Driving and Operating . . . . . . . . . . . . 203
Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . 281
Service and Maintenance . . . . . . . . . 357
Technical Data . . . . . . . . . . . . . . . . . . . . 370
Customer Information . . . . . . . . . . . . 374
Reporting Safety Defects . . . . . . . . . 384
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 387
Connected Services . . . . . . . . . . . . . . . 392
Index . . . . . . . . . . . . . . . . . . . . . . . . 395
Introduction
The names, logos, emblems, slogans,
vehicle model names, and vehicle
body designs appearing in this manual
including, but not limited to, GM, the
GM logo, CADILLAC, the CADILLAC
Emblem, and XT4 are trademarks and/
or service marks of General Motors
LLC, its subsidiaries, affiliates,
or licensors.
For vehicles first sold in Canada,
substitute the name“General Motors
of Canada Company ”for Cadillac
Motor Car Division wherever it
appears in this manual.
This manual describes features that
may or may not be on the vehicle
because of optional equipment that
was not purchased on the vehicle, model variants, country specifications,
features/applications that may not be
available in your region, or changes
subsequent to the printing of this
owner’s manual.
Refer to the purchase documentation
relating to your specific vehicle to
confirm the features.
Keep this manual in the vehicle for
quick reference.
Canadian Vehicle Owners
A French language manual can be
obtained from your dealer, at
www.helminc.com, or from:
Propriétaires Canadiens
On peut obtenir un exemplaire de ce
guide en français auprès du
concessionnaire ou à l'adresse
suivante:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
USA
Litho in U.S.A.
Part No. 84533014 B Second Printing©2020 General Motors LLC. All Rights Reserved.

Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14584367) - 2021 - CRC - 10/14/20
2 INTRODUCTION
Using this Manual
To quickly locate information about
the vehicle, use the Index in the back
of the manual. It is an alphabetical
list of what is in the manual and the
page number where it can be found.
About Driving the Vehicle
As with other vehicles of this type,
failure to operate this vehicle correctly
may result in loss of control or a
crash. Be sure to read the driving
guidelines in this manual in the
section called“Driving and Operating”
and specifically Driver Behavior0204,
Driving Environment 0204, and Vehicle
Design 0204.
Danger, Warning, and
Caution
Warning messages found on vehicle
labels and in this manual describe
hazards and what to do to avoid or
reduce them.
{Danger
Danger indicates a hazard with a
high level of risk which will result
in serious injury or death.
{Warning
Warning indicates a hazard that
could result in injury or death.
Caution
Caution indicates a hazard that
could result in property or vehicle
damage.
A circle with a slash through it is a
safety symbol which means “Do not,”
“Do not do this,” or“Do not let this
happen.”
Symbols
The vehicle has components and
labels that use symbols instead of
text. Symbols are shown along with
the text describing the operation or
information relating to a specific
component, control, message, gauge,
or indicator.
M: Shown when the owner’s manual
has additional instructions or
information.
*: Shown when the service manual
has additional instructions or
information.
0: Shown when there is more
information on another page —
“see page.”
Vehicle Symbol Chart
Here are some additional symbols that
may be found on the vehicle and what
they mean. See the features in this
manual for information.
u: Air Conditioning System
G:Air Conditioning Refrigerant Oil
9:Airbag Readiness Light

Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14584367) - 2021 - CRC - 10/14/20
KEYS, DOORS, AND WINDOWS 7
The key inside the Remote Keyless
Entry (RKE) transmitter can be used
for all locks.
To remove the key, press the button
near the bottom of the transmitter,
and pull the key out. Never pull the
key out without pressing the button.
If it becomes difficult to turn the key,
inspect the key blade for debris.
See your dealer if a new key is needed.
Contact Roadside Service if locked out
of the vehicle. SeeRoadside Service
0 378.
With an active OnStar or connected
service plan, an OnStar Advisor may
remotely unlock the vehicle. See
OnStar Overview 0387.
Remote Keyless Entry
(RKE) System
See Radio Frequency Statement 0383.
If there is a decrease in the Remote
Keyless Entry (RKE) operating range:
.Check the distance. The transmitter
may be too far from the vehicle.
.Check the location. Other vehicles
or objects may be blocking the
signal.
.Check the transmitter's battery. See
“Battery Replacement ”later in this
section.
.If the transmitter is still not
working correctly, see your dealer or
a qualified technician for service.
Remote Keyless Entry
(RKE) System Operation
The Keyless Access system allows for
vehicle entry when the transmitter is
within 1 m (3 ft). See “Keyless Access
Operation ”following.
The RKE transmitter functions may
work up to 60 m (197 ft) away from
the vehicle.
Other conditions can impact the
performance of the transmitter. See
Remote Keyless Entry (RKE) System
0 7.

Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14584367) - 2021 - CRC - 10/14/20
KEYS, DOORS, AND WINDOWS 21
.Presslon the bottom of the
liftgate next to the pull cup to close.
Press any liftgate button, or the touch
pad, or
bon the RKE transmitter
while the liftgate is moving to stop it.
Pressing any liftgate button again or
pressing
btwice quickly on the RKE
transmitter restarts the operation in
the reverse direction. Pressing the
touch pad on the liftgate handle will
restart the motion, but only in the
opening direction.
Caution
Manually forcing the liftgate to
open or close during a power cycle
can damage the vehicle. Allow the
power cycle to complete.
The power liftgate may be temporarily
disabled under extreme low
temperatures, or after repeated power
cycling over a short period of time.
If this occurs, the liftgate can still be
operated manually.
If the vehicle is shifted out of P (Park)
while the power function is in
progress, the liftgate will continue to
completion. If the vehicle is
accelerated before the liftgate has
completed moving, the liftgate may
stop or reverse direction. Check for
Driver Information Center (DIC)
messages and make sure the liftgate is
closed and latched before driving.
Falling Liftgate Detection
If the power liftgate automatically
closes after a power opening cycle, it
indicates that the system is reacting
to excess weight on the liftgate or a
possible support strut failure. A repetitive chime will sound while
the falling liftgate detection feature is
operating. Remove any excess weight.
If the liftgate continues to
automatically close after opening, see
your dealer for service before using
the power liftgate.
Interfering with the power liftgate
motion or manually closing the
liftgate too quickly after power
opening may resemble a support strut
failure. This could also activate the
falling liftgate detection feature. Allow
the liftgate to complete its operation
and wait a few seconds before
manually closing the liftgate.
Obstacle Detection Features
If the liftgate encounters an obstacle
during a power open or close cycle,
the liftgate will automatically reverse
direction and move a short distance
away from the obstacle. After
removing the obstruction, the power
liftgate operation can be used again.
If the liftgate encounters multiple
obstacles on the same power cycle,
the power function will deactivate.
After removing the obstructions,

Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14584367) - 2021 - CRC - 10/14/20
KEYS, DOORS, AND WINDOWS 27
How to Detect a Tamper
Condition
IfKis pressed and the horn chirps
and the lights flash three times, the
alarm was activated while the alarm
system was armed.
If the alarm system has been
activated, a message will appear on
the DIC.
Immobilizer
See Radio Frequency Statement 0383.
Immobilizer Operation
This vehicle has a passive
theft-deterrent system.
The system does not have to be
manually armed or disarmed.
The vehicle is automatically
immobilized when the vehicle is
turned off.
The immobilization system is
disarmed when the ignition is on or in
ACC/ACCESSORY and a valid
transmitter is present in the vehicle.
The security light, in the instrument
cluster, comes on if there is a problem
with arming or disarming the
theft-deterrent system.
The system has one or more RKE
transmitters matched to an
immobilizer control unit in your
vehicle. Only a correctly matched RKE
transmitter will start the vehicle.
If the transmitter is ever damaged,
you may not be able to start your
vehicle.
When trying to start the vehicle, the
security light may come on briefly
when the ignition is turned on.
If the engine does not start and the
security light stays on, there is a
problem with the system. Turn the
ignition off and try again.
If the vehicle will not change ignition
modes (ACC/ACCESSORY, on, off), and
the RKE transmitter appears to be undamaged, try another transmitter.
Or, you may try placing the
transmitter in the front cupholder
located in the center console. See
Remote Keyless Entry (RKE) System
Operation
07.
If the ignition mode will not change
with the other transmitter or in the
front cupholder, your vehicle needs
service. If the ignition does change
modes, the first transmitter may be
faulty. See your dealer who can service
the theft-deterrent system and have a
new RKE transmitter programmed to
the vehicle.
It is possible for the immobilizer
system to learn new or replacement
RKE transmitters. Up to eight
transmitters can be programmed for
the vehicle. To program additional
transmitters, see “Programming
Transmitters to the Vehicle ”under
Remote Keyless Entry (RKE) System
Operation 07.
Do not leave the key or device that
disarms or deactivates the
theft-deterrent system in the vehicle.

Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14584367) - 2021 - CRC - 10/14/20
32 KEYS, DOORS, AND WINDOWS
See your dealer for service if a blue
screen and
3are displayed in the
mirror, and the display shuts off. Also,
push the tab as indicated to return to
the automatic dimming mode.
The Rear Camera Mirror may not work
properly or display a clear image if:
.There is glare from the sun or
headlamps. This may obstruct
objects from view. If needed, push
the tab to turn off the display.
.Dirt, snow, or other debris blocks
the camera lens. Clean the lens with
a soft damp cloth, or if equipped,
with the Rear Camera Washer. See
Rear Window Wiper/Washer 094.
.The camera’s mounting on the
vehicle has been damaged, and/or
the position or the mounting angle
of the camera has changed.
Windows
{
Warning
Never leave a child, a helpless adult,
or a pet alone in a vehicle,
especially with the windows closed
in warm or hot weather. They can
be overcome by the extreme heat
and suffer permanent injuries or
even death from heat stroke.
The vehicle aerodynamics are
designed to improve fuel economy
performance. This may result in a
pulsing sound when either rear
window is down and the front
windows are up. To reduce the sound,
open either a front window or the
sunroof, if equipped.
Power Windows
{Warning
Children could be seriously injured
or killed if caught in the path of a
closing window. Never leave the
Remote Keyless Entry (RKE)
transmitter in a vehicle with
children. When there are children in
the rear seat, use the window
lockout switch to prevent operation
of the windows. See Keys06.

Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14584367) - 2021 - CRC - 10/14/20
60 SEATS AND RESTRAINTS
.Airbags are designed to inflate only
once. After an airbag inflates, you
will need some new parts for the
airbag system. If you do not get
them, the airbag system will not be
there to help protect you in another
crash. A new system will include
airbag modules and possibly other
parts. The service manual for the
vehicle covers the need to replace
other parts.
.The vehicle has a crash sensing and
diagnostic module which records
information after a crash. See
Vehicle Data Recording and Privacy
0385 and
Event Data Recorders 0385.
.Let only qualified technicians work
on the airbag system. Improper
service can mean that an airbag
system will not work properly. See
your dealer for service.
Passenger Sensing System
The vehicle has a passenger sensing
system for the front outboard
passenger position. The passenger
airbag status indicator will light on
the overhead console when the vehicle
is started.
The words ON and OFF, and the
symbols for on and off, will be visible
during the system check. When the
system check is complete, either the
word ON or OFF, and the symbol for
on or off, will be visible. See Passenger
Airbag Status Indicator 0104.
The passenger sensing system turns
off the front outboard passenger
frontal airbag and knee airbag under
certain conditions. No other airbag is
affected by the passenger sensing
system.
The passenger sensing system works
with sensors that are part of the front
outboard passenger seat and seat belt.
The sensors are designed to detect the
presence of a properly seated
occupant and determine if the front
outboard passenger frontal airbag and
knee airbag should be allowed to
inflate or not. According to accident statistics,
children are safer when properly
secured in a rear seat in the correct
child restraint for their weight
and size.
Whenever possible, children aged
12 and under should be secured in a
rear seating position.
Never put a rear-facing child seat in
the front. This is because the risk to
the rear-facing child is so great, if the
airbag inflates.
{Warning
A child in a rear-facing child
restraint can be seriously injured or
killed if the passenger frontal airbag
inflates. This is because the back of
the rear-facing child restraint would
be very close to the inflating airbag.
A child in a forward-facing child
restraint can be seriously injured or
killed if the passenger frontal airbag
inflates and the passenger seat is in
a forward position.
(Continued)

Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14584367) - 2021 - CRC - 10/14/20
SEATS AND RESTRAINTS 61
Warning (Continued)
Even if the passenger sensing
system has turned off the front
outboard passenger airbag(s), no
system is fail-safe. No one can
guarantee that an airbag will not
deploy under some unusual
circumstance, even though the
airbag(s) are off.
Never put a rear-facing child
restraint in the front seat, even if
the airbag is off. If securing a
forward-facing child restraint in the
front outboard passenger seat,
always move the seat as far back as
it will go. It is better to secure child
restraints in the rear seat. Consider
using another vehicle to transport
the child when a rear seat is not
available.
The passenger sensing system is
designed to turn off the front
outboard passenger frontal airbag and
knee airbag if:
.The front outboard passenger seat
is unoccupied.
.The system determines an infant is
present in a child restraint.
.A front outboard passenger takes
his/her weight off of the seat for a
period of time.
.There is a critical problem with the
airbag system or the passenger
sensing system.
When the passenger sensing system
has turned off the front outboard
passenger frontal airbag and knee
airbag, the OFF indicator will light and
stay lit as a reminder that the airbags
are off. See Passenger Airbag Status
Indicator 0104.
The passenger sensing system is
designed to turn on the front
outboard passenger frontal airbag and
knee airbag, anytime the system
senses that a person of adult size is
sitting properly in the front outboard
passenger seat.
When the passenger sensing system
has allowed the airbag to be enabled,
the ON indicator will light and stay lit
as a reminder that the airbags are
active. For some children, including children
in child restraints, and for very small
adults, the passenger sensing system
may or may not turn off the front
outboard passenger frontal airbag and
knee airbag, depending upon the
person's seating posture and body
build. Everyone in the vehicle who has
outgrown child restraints should wear
a seat belt properly
—whether or not
there is an airbag for that person.
{Warning
If the airbag readiness light ever
comes on and stays on, it means
that something may be wrong with
the airbag system. To help avoid
injury to yourself or others, have
the vehicle serviced right away. See
Airbag Readiness Light 0104 for
more information, including
important safety information.
If the On Indicator Is Lit for a
Child Restraint
The passenger sensing system is
designed to turn off the front
outboard passenger frontal airbag and
knee airbag, if the system determines

Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14584367) - 2021 - CRC - 10/14/20
64 SEATS AND RESTRAINTS
Servicing the
Airbag-Equipped Vehicle
Airbags affect how the vehicle should
be serviced. There are parts of the
airbag system in several places around
the vehicle. Your dealer and the
service manual have information
about servicing the vehicle and the
airbag system. To purchase a service
manual, seePublication Ordering
Information 0383.
{Warning
For up to 10 seconds after the
vehicle is turned off and the battery
is disconnected, an airbag can still
inflate during improper service. You
can be injured if you are close to an
airbag when it inflates. Avoid
yellow connectors. They are
probably part of the airbag system.
Be sure to follow proper service
procedures, and make sure the
person performing work for you is
qualified to do so.
Adding Equipment to the
Airbag-Equipped Vehicle
Adding accessories that change the
vehicle's frame, bumper system,
height, front end, or side sheet metal
may keep the airbag system from
working properly.
The operation of the airbag system
can also be affected by changing,
including improperly repairing or
replacing, any parts of the following:
.Airbag system, including airbag
modules, front or side impact
sensors, sensing and diagnostic
module, or airbag wiring
.Front seats, including stitching,
seams or zippers
.Seat belts
.Steering wheel, instrument panel,
overhead console, ceiling trim,
or pillar garnish trim
.Inner door seals, including speakers
Your dealer and the service manual
have information about the location of
the airbag modules and sensors, sensing and diagnostic module, and
airbag wiring along with the proper
replacement procedures.
In addition, the vehicle has a
passenger sensing system for the front
outboard passenger position, which
includes sensors that are part of the
passenger seat. The passenger sensing
system may not operate properly if
the original seat trim is replaced with
non-GM covers, upholstery, or trim; or
with GM covers, upholstery, or trim
designed for a different vehicle. Any
object, such as an aftermarket seat
heater or a comfort-enhancing pad or
device, installed under or on top of
the seat fabric, could also interfere
with the operation of the passenger
sensing system. This could either
prevent proper deployment of the
passenger airbag(s) or prevent the
passenger sensing system from
properly turning off the passenger
airbag(s). See
Passenger Sensing
System 060.
If the vehicle has rollover roof-rail
airbags, see Different Size Tires and
Wheels 0326 for additional important
information.

Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14584367) - 2021 - CRC - 10/14/20
SEATS AND RESTRAINTS 65
If the vehicle must be modified
because you have a disability and have
questions about whether the
modifications will affect the vehicle's
airbag system, or if you have
questions about whether the airbag
system will be affected if the vehicle is
modified for any other reason, call
Customer Assistance. SeeCustomer
Assistance Offices 0376.
Airbag System Check
The airbag system does not need
regularly scheduled maintenance or
replacement. Make sure the airbag
readiness light is working. See Airbag
Readiness Light 0104.
Caution
If an airbag covering is damaged,
opened, or broken, the airbag may
not work properly. Do not open or
break the airbag coverings. If there
are any opened or broken airbag
coverings, have the airbag covering
and/or airbag module replaced. For
the location of the airbags, see
Where Are the Airbags? 056. See
your dealer for service.
Replacing Airbag System
Parts after a Crash
{Warning
A crash can damage the airbag
systems in the vehicle. A damaged
airbag system may not properly
protect you and your passenger(s)
in a crash, resulting in serious
injury or even death. To help make
sure the airbag systems are working
properly after a crash, have them
inspected and any necessary
replacements made as soon as
possible.
If an airbag inflates, you will need to
replace airbag system parts. See your
dealer for service.
If the airbag readiness light stays on
after the vehicle is started or comes
on when you are driving, the airbag
system may not work properly. Have
the vehicle serviced right away. See
Airbag Readiness Light 0104.
Child Restraints
Older Children
Older children who have outgrown
booster seats should wear the vehicle’s
seat belts.
The manufacturer instructions that
come with the booster seat state the
weight and height limitations for that
booster. Use a booster seat with a
lap-shoulder belt until the child
passes the fit test below:
.Sit all the way back on the seat. Do
the knees bend at the seat edge? If
yes, continue. If no, return to the
booster seat.