ECU CADILLAC XT5 2020 Service Manual

264 VEHICLE CARE
surge tank until the level reaches
the mark pointed to on the front
of the coolant surge tank.
5. Replace the pressure cap tightly.
6. Verify coolant level after the engine is shut off and the
coolant is cold. If necessary,
repeat coolant fill procedure
Step 1–6.
Caution
If the pressure cap is not tightly
installed, coolant loss and engine
damage may occur. Be sure the cap
is properly and tightly secured.
Automatic Coolant Service Fill
Instructions (2.0L Engine Only)
If equipped, this feature assists in
filling and removing air from the
cooling system after service of
components or when coolant is added
after being too low.
To activate the fill and air removal
process:
1. With a cold system, disconnectthe vent line from the port near
the cap on the surge tank. Add
coolant to the indicated mark on
the surge tank.
2. Reconnect the vent line to the surge tank and replace the cap
on the surge tank.
3. Connect the vehicle to a battery charger.
4. Put the vehicle in Service Mode. See Ignition Positions 0174.
5. Turn off the air conditioning.
6. Set the parking brake. 7. At the same time, press the
accelerator and the brake for
automatic transmission vehicles
for two seconds, then release.
At the end of the cycle, check the
coolant level in the surge tank and
add coolant, if it is low. Turn off the
vehicle, allow the Engine Control
Module (ECM) to go to sleep, about
two minutes, and repeat steps 3-7.
Listen for pump activation and
movement of the control valves while
watching the level of the tank. If the
tank empties, turn the ignition off,
carefully remove the surge tank cap,
refill to the indicated mark and repeat
steps 3-6. The fill and air removal
process will run for approximately
10 minutes.
Engine Overheating
The vehicle has several indicators to
warn of the engine overheating.
There is an engine coolant
temperature gauge on the instrument

VEHICLE CARE 271
1. Put the vehicle in ACC/ACCESSORY and turn on the rear
windshield wiper. The wiper will
stop pointing down. See Rear
Window Wiper/Washer 0103.
2. Push ENGINE START/STOP to turn the vehicle off.
3. Lift the wiper arm away from the window.
4. Push the release lever (2) to disengage the hook and push the
wiper arm (1) out of the blade
assembly (3).
5. Push the new blade assembly securely on the wiper arm until
the release lever clicks into place.
6. Start the engine and the rear wiper will return to its normal
position.
Windshield Replacement
HUD System
The windshield is part of the HUD
system. If the windshield needs to be
replaced, be sure to get one that is
designed for HUD or the HUD image
may look out of focus.
Driver Assistance Systems
If the windshield needs to be replaced
and the vehicle is equipped with a
front camera sensor for the Driver
Assistance Systems, a GM
replacement windshield is
recommended. The replacement
windshield must be installed
according to GM specifications for
proper alignment. If it is not, these
systems may not work properly, they
may display messages, or they may
not work at all. See your dealer for
proper windshield replacement.
Acoustic Windshield
The vehicle is equipped with an
acoustic windshield. If the windshield
needs to be replaced be sure to get an acoustic windshield so you will
continue to have the benefits an
acoustic windshield can provide.
Gas Strut(s)
This vehicle is equipped with gas
strut(s) to provide assistance in lifting
and holding open the hood/trunk/
liftgate system in full open position.
{Warning
If the gas struts that hold open the
hood, trunk, and/or liftgate fail, you
or others could be seriously injured.
Take the vehicle to your dealer for
service immediately. Visually
inspect the gas struts for signs of
wear, cracks, or other damage
periodically. Check to make sure the
hood/trunk/liftgate is held open
with enough force. If struts are
failing to hold the hood/trunk/
liftgate, do not operate. Have the
vehicle serviced.

302 VEHICLE CARE
Warning (Continued)
traction device only if its
manufacturer recommends it for
the vehicle's tire size combination
and road conditions. Follow that
manufacturer's instructions. To
avoid vehicle damage, drive slow
and readjust or remove the traction
device if it contacts the vehicle. Do
not spin the wheels. If traction
devices are used, install them on
the front tires.
Caution
If the vehicle is equipped with a tire
size other than 235/55R20, use tire
chains only where legal and only
when necessary. Use low profile
chains that add no more than
12 mm thickness to the tire tread
and inner sidewall. Use chains that
are the proper size for the tires.
Install them on the tires of the(Continued)
Caution (Continued)
front axle. Do not use chains on the
tires of the rear axle. Tighten them
as tightly as possible with the ends
securely fastened. Drive slowly and
follow the chain manufacturer's
instructions. If the chains contact
the vehicle, stop and retighten
them. If the contact continues, slow
down until it stops. Driving too fast
or spinning the wheels with chains
on will damage the vehicle.
If a Tire Goes Flat
It is unusual for a tire to blow out
while driving, especially if the tires are
maintained properly. See Tires0282.
If air goes out of a tire, it is much
more likely to leak out slowly. But if
there is ever a blowout, here are a few
tips about what to expect and what
to do:
If a front tire fails, the flat tire creates
a drag that pulls the vehicle toward
that side. Take your foot off the
accelerator pedal and grip the steering wheel firmly. Steer to maintain lane
position, and then gently brake to a
stop, well off the road, if possible.
A rear blowout, particularly on a
curve, acts much like a skid and may
require the same correction as used in
a skid. Stop pressing the accelerator
pedal and steer to straighten the
vehicle. It may be very bumpy and
noisy. Gently brake to a stop, well off
the road, if possible.
{Warning
Driving on a flat tire will cause
permanent damage to the tire.
Re-inflating a tire after it has been
driven on while severely
underinflated or flat may cause a
blowout and a serious crash. Never
attempt to re-inflate a tire that has
been driven on while severely
underinflated or flat. Have your
dealer or an authorized tire service
center repair or replace the flat tire
as soon as possible.

VEHICLE CARE 315
To store the flat or spare tire and
tools:1. Open the liftgate. See Liftgate
0 23.
2. Replace the tools as they were stored in the rear storage
compartment and put the
compartment cover back on.
3. Place the tire, lying flat, in the rear storage compartment.
4. Place the loop end of the strapthrough the cargo tie-down.
Place the hook end of the strap through the loop and pull it until
the strap is fastened securely to
the tie-down.
5. Route the strap hook through the
wheel, as shown.
6. Attach the strap to the other cargo tie-down in the rear of the
vehicle.
7. Tighten the strap and secure it using the buckle.
The compact spare is for temporary
use only. Replace the compact spare
tire with a full-size tire as soon as
you can.
Compact Spare Tire
{Warning
Driving with more than one
compact spare tire at a time could
result in loss of braking and
handling. This could lead to a crash
and you or others could be injured.
Use only one compact spare tire at
a time.
If this vehicle has a compact spare
tire, it was fully inflated when new;
however, it can lose air over time.
Check the inflation pressure regularly.
It should be 420 kPa (60 psi).
Stop as soon as possible and check
that the spare tire is correctly inflated
after being installed on the vehicle.
The compact spare tire is designed for
temporary use only. The vehicle will
perform differently with the spare tire
installed and it is recommended that
the vehicle speed be limited to
80 km/h (50 mph). To conserve the
tread of the spare tire, have the

VEHICLE CARE 319
Caution (Continued)
damage the vehicle. The repairs
would not be covered by the vehicle
warranty. Always connect and
remove the jumper cables in the
correct order, making sure that the
cables do not touch each other or
other metal.
Jumper Cable Removal
Reverse the sequence exactly when
removing the jumper cables.
After starting the disabled vehicle and
removing the jumper cables, allow it
to idle for several minutes.
Towing the Vehicle
Caution
Incorrectly towing a disabled
vehicle may cause damage. The
damage would not be covered by
the vehicle warranty. Do not lash or
hook to suspension components.
Use the proper straps around the
tires to secure the vehicle. Do not
drag a locked wheel/tire. Use tire
skates or dollies under any locked
wheel/tire while loading the vehicle.
Do not use a sling type lift to tow
the vehicle. This could damage the
vehicle.
Caution
Improper use of the tow eye can
damage the vehicle. If equipped, use
the tow eye to load a disabled
vehicle onto a flatbed tow truck
from a flat road surface, or to move (Continued)
Caution (Continued)
the vehicle a short distance. Use
caution and low speeds. The
transmission must be
in (N) Neutral when moving the
vehicle.
GM recommends a flatbed tow truck
to transport a disabled vehicle. Use
ramps to help reduce approach angles,
if necessary. A towed vehicle should
have its drive wheels off the ground.
Contact Roadside Service or a
professional towing service if the
disabled vehicle must be towed.
If the vehicle is equipped with a tow
eye, only use the tow eye to pull the
vehicle onto a flatbed car carrier from
a flat road surface. Do not use the tow
eye to pull the vehicle from snow,
mud, or sand.

VEHICLE CARE 321
Dinghy Towing
Caution
If the vehicle is towed with all four
wheels on the ground, the
drivetrain components could be
damaged. The repairs would not be
covered by the vehicle warranty. Do
not tow the vehicle with all four
wheels on the ground.
The vehicle is neither designed nor
intended to be towed with all four
wheels on the ground. If the vehicle must be towed, a dolly should be
used. See the following information on
dolly towing.
Dolly Towing
Driving onto a Dolly
1. Park the vehicle on level ground in front of the dolly and turn the
vehicle off.
2. Make sure the parking brake is released.
3. Press and hold ENGINE START/ STOP with your foot off the
brake for five seconds. 4. Hold the brake pedal and press
the parking brake switch for
15 seconds until the service
parking brake light flashes.
5. While the service parking brake light is still flashing, remove
your foot from the brake pedal
and release the parking brake
switch.
6. Immediately press and release the parking brake switch again
while the service park brake light
is still flashing.
7. Start the vehicle and drive onto the dolly.
8. Place the vehicle in P (Park).
9. Turn off the vehicle.
10. Open the hood.
11. Exit the vehicle and secure the vehicle onto the dolly.
12. Disconnect the negative (–) terminal connector from the
12-volt battery.
13. Close the hood of the vehicle.

322 VEHICLE CARE
Removing the Vehicle from a Dolly1. Make sure the vehicle is secured to the dolly.
2. Open the door and open the hood of the vehicle.
3. Connect the negative (–) terminal connector from the
12-volt battery.
4. Press and hold ENGINE START/ STOP with your foot off the
brake for five seconds.
5. Hold the brake pedal and press the parking brake switch for
five seconds until the parking
brake light flashes.
6. Turn the vehicle off.
7. Unsecure the vehicle and remove it from the dolly.
8. Do not drive in Service Mode with the parking brake set.Towing the Vehicle from
the RearCaution
Towing the vehicle from the rear
could damage it. Also, repairs would
not be covered by the vehicle
warranty. Never have the vehicle
towed from the rear.
Do not tow the vehicle from the rear.

330 VEHICLE CARE
{Warning
Do not bleach or dye seat belt
webbing. It may severely weaken
the webbing. In a crash, they might
not be able to provide adequate
protection. Clean and rinse seat belt
webbing only with mild soap and
lukewarm water. Allow the webbing
to dry.
Floor Mats
{Warning
If a floor mat is the wrong size or is
not properly installed, it can
interfere with the pedals.
Interference with the pedals can
cause unintended acceleration and/
or increased stopping distance
which can cause a crash and injury.
Make sure the floor mat does not
interfere with the pedals.
Use the following guidelines for
proper floor mat usage. .
The original equipment floor mats
were designed for your vehicle.
If the floor mats need replacing, it
is recommended that GM certified
floor mats be purchased. Non-GM
floor mats may not fit properly
and may interfere with the pedals.
Always check that the floor mats
do not interfere with the pedals.
. Do not use a floor mat if the
vehicle is not equipped with a
floor mat retainer on the driver
side floor.
. Use the floor mat with the correct
side up. Do not turn it over.
. Do not place anything on top of
the driver side floor mat.
. Use only a single floor mat on the
driver side.
. Do not place one floor mat on top
of another.
Removing and Replacing the
Floor Mats
The driver side floor mat is held in
place by two button-type retainers.
1. Pull up on the rear of the driver
side floor mat to unlock each
retainer and remove.
2. Reinstall by lining up the floor mat retainer openings over the
carpet retainers and snapping
into position.
3. Make sure the floor mat is properly secured in place. Verify
the floor mat does not interfere
with the pedals.

CUSTOMER INFORMATION 349
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . . . . . 349
Customer Assistance Offices . . . . 351
Customer Assistance for Text Telephone (TTY) Users . . . . . . . . . 351
Online Owner Center . . . . . . . . . . . . . 352
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . . . 352
Roadside Service . . . . . . . . . . . . . . . . . 353
Scheduling Service Appointments . . . . . . . . . . . . . . . . . . . 354
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . . . 355
Collision Damage Repair . . . . . . . . . 356
Publication Ordering Information . . . . . . . . . . . . . . . . . . . . . 358
Radio Frequency Statement . . . . . 358
Reporting Safety Defects
Reporting Safety Defects to the United States Government . . . . . 359
Reporting Safety Defects to the Canadian Government . . . . . . . . . 359 Reporting Safety Defects to
General Motors . . . . . . . . . . . . . . . . . 360
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . . . . . . . . 360
Cybersecurity . . . . . . . . . . . . . . . . . . . . . 360
Event Data Recorders . . . . . . . . . . . . 361
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 362
Infotainment System . . . . . . . . . . . . . 362
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Cadillac. Normally, any concerns with
the sales transaction or the operation
of the vehicle will be resolved by your
dealer's sales or service departments.
Sometimes, however, despite the best
intentions of all concerned,
misunderstandings can occur. If your
concern has not been resolved to your
satisfaction, the following steps
should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns can
be quickly resolved at that level. If the
matter has already been reviewed with
the sales, service or parts manager,
contact the owner of your dealership
or the general manager.
STEP TWO : If after contacting a
member of dealership management, it
appears your concern cannot be
resolved by your dealership without

CUSTOMER INFORMATION 353
Roadside Service
U.S.: 1-800-224-1400.
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S.
Only): 1-888-889-2438.
Service is available 24 hours a day,
365 days a year.
Calling for Service
When calling Roadside Service, have
the following information ready:
.Your name, home address, and
home telephone number
. Telephone number of your
location
. Location of the vehicle
. Model, year, color, and license
plate number of the vehicle
. Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle
. Description of the problem
Coverage
Services are provided for the duration
of the vehicle’s powertrain warranty.
In the U.S., anyone driving the vehicle
is covered. In Canada, a person driving
the vehicle without permission from
the owner is not covered.
Roadside Service is not a part of the
New Vehicle Limited Warranty.
General Motors North America and
Cadillac reserve the right to make any
changes or discontinue the Roadside
Service program at any time without
notification.
General Motors North America and
Cadillac reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Cadillac Owner Privileges ™
.
Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station. .
Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification before
this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest Cadillac dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in the
sand, mud, or snow.
. Flat Tire Change: Service to
change a flat tire with a spare tire.
The spare tire, if equipped, must
be in good condition and properly
inflated. It is your responsibility
for the repair or replacement of
the tire if it is not covered by the
warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Service: If your trip is interrupted
due to a warranty failure,
incidental expenses may be