ESP CADILLAC XT5 2021 Service Manual

Cadillac XT5 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Warning (Continued)
and cause a crash. Use only
radial-ply tires with the wheels
on the vehicle.
Winter tires with the same speed
rating as the original equipment
tires may not be available for H, V,
W, Y and ZR speed rated tires.
Never exceed the winter tires’
maximum speed capability when
using winter tires with a lower
speed rating.
If the vehicle tires must be
replaced with a tire that does not
have a TPC Spec number, make
sure they are the same size, load
range, speed rating, and
construction (radial) as the
original tires.
The Tire and Loading Information
label indicates the original
equipment tires on the vehicle.
See Vehicle Load Limits 0220.Different Size Tires and
Wheels
If wheels or tires are installed that are
a different size than the original
equipment wheels and tires, vehicle
performance, including its braking,
ride and handling characteristics,
stability, and resistance to rollover
may be affected. If the vehicle has
electronic systems such as antilock
brakes, rollover airbags, traction
control, electronic stability control,
or All-Wheel Drive, the performance
of these systems can also be affected.
{Warning
If different sized wheels are used,
there may not be an acceptable
level of performance and safety if
tires not recommended for those
wheels are selected. This increases
the chance of a crash and serious
injury. Only use GM specific wheel
and tire systems developed for the
vehicle, and have them properly
installed by a GM certified
technician. See
Buying New Tires 0341 and
Accessories and Modifications 0294.
Uniform Tire Quality
Grading
The following information relates
to the system developed by the
United States National Highway
Traffic Safety Administration
(NHTSA), which grades tires by
treadwear, traction, and
temperature performance. This
applies only to vehicles sold in the
United States. The grades are
molded on the sidewalls of most
passenger car tires. The Uniform
Tire Quality Grading (UTQG)
system does not apply to deep
tread, winter tires, compact spare
tires, tires with nominal rim
diameters of 10 to 12 inches
(25 to 30 cm), or to some
limited-production tires.
While the tires available on
General Motors passenger cars
and light trucks may vary with
respect to these grades, they must

Cadillac XT5 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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VEHICLE CARE 343
also conform to federal safety
requirements and additional
General Motors Tire Performance
Criteria (TPC) standards.
Quality grades can be found where
applicable on the tire sidewall
between tread shoulder and
maximum section width. For
example:
Treadwear 200 Traction AA
Temperature A
All Passenger Car Tires Must
Conform to Federal Safety
Requirements In Addition To
These Grades.
Treadwear
The treadwear grade is a
comparative rating based on the
wear rate of the tire when tested
under controlled conditions on a
specified government test course.
For example, a tire graded
150 would wear one and one-half
(1½) times as well on the
government course as a tiregraded 100. The relative
performance of tires depends
upon the actual conditions of
their use, however, and may
depart significantly from the norm
due to variations in driving habits,
service practices and differences
in road characteristics and
climate.
Traction
The traction grades, from highest
to lowest, are AA, A, B, and C.
Those grades represent the tire's
ability to stop on wet pavement as
measured under controlled
conditions on specified
government test surfaces of
asphalt and concrete. A tire
marked C may have poor traction
performance. Warning: The
traction grade assigned to this tire
is based on straight-ahead braking
traction tests, and does not
include acceleration, cornering,
hydroplaning, or peak traction
characteristics.Temperature
The temperature grades are A (the
highest), B, and C, representing
the tire's resistance to the
generation of heat and its ability
to dissipate heat when tested
under controlled conditions on a
specified indoor laboratory test
wheel. Sustained high temperature
can cause the material of the tire
to degenerate and reduce tire life,
and excessive temperature can
lead to sudden tire failure. The
grade C corresponds to a level of
performance which all passenger
car tires must meet under the
Federal Motor Safety Standard
No. 109. Grades B and A represent
higher levels of performance on
the laboratory test wheel than the
minimum required by law.
Warning: The temperature grade
for this tire is established for a tire
that is properly inflated and not
overloaded. Excessive speed,
underinflation, or excessive

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Warning (Continued)
used on a vehicle without the
proper amount of clearance can
cause damage to the brakes,
suspension, or other vehicle parts.
The area damaged by the tire
chains could cause loss of control
and a crash. Use another type of
traction device only if its
manufacturer recommends it for
the vehicle's tire size combination
and road conditions. Follow that
manufacturer's instructions. To
avoid vehicle damage, drive slow
and readjust or remove the traction
device if it contacts the vehicle. Do
not spin the wheels. If traction
devices are used, install them on
the front tires.
Caution
If the vehicle is equipped with a tire
size other than 235/55R20, use tire
chains only where legal and only
when necessary. Use low profile
chains that add no more than(Continued)
Caution (Continued)
12 mm thickness to the tire tread
and inner sidewall. Use chains that
are the proper size for the tires.
Install them on the tires of the
front axle. Do not use chains on the
tires of the rear axle. Tighten them
as tightly as possible with the ends
securely fastened. Drive slowly and
follow the chain manufacturer's
instructions. If the chains contact
the vehicle, stop and retighten
them. If the contact continues, slow
down until it stops. Driving too fast
or spinning the wheels with chains
on will damage the vehicle.
If a Tire Goes Flat
It is unusual for a tire to blow out
while driving, especially if the tires are
maintained properly. See Tires0325.
If air goes out of a tire, it is much
more likely to leak out slowly. But if
there is ever a blowout, here are a few
tips about what to expect and what
to do: If a front tire fails, the flat tire creates
a drag that pulls the vehicle toward
that side. Take your foot off the
accelerator pedal and grip the steering
wheel firmly. Steer to maintain lane
position, and then gently brake to a
stop, well off the road, if possible.
A rear blowout, particularly on a
curve, acts much like a skid and may
require the same correction as used in
a skid. Stop pressing the accelerator
pedal and steer to straighten the
vehicle. It may be very bumpy and
noisy. Gently brake to a stop, well off
the road, if possible.
{Warning
Driving on a flat tire will cause
permanent damage to the tire.
Re-inflating a tire after it has been
driven on while severely
underinflated or flat may cause a
blowout and a serious crash. Never
attempt to re-inflate a tire that has
been driven on while severely
underinflated or flat. Have your
(Continued)

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5. Remove the nut retaining thespare tire.
6. Remove the spare tire and place it next to the tire being changed.
Removing the Flat Tire and
Installing the Spare Tire
1. Do a safety check beforeproceeding. See If a Tire Goes Flat
0 345.
2. Turn the wheel wrench
counterclockwise to loosen all the
wheel nuts, but do not remove
them yet.
{Warning
Getting under a vehicle when it is
lifted on a jack is dangerous. If the
vehicle slips off the jack, you could
be badly injured or killed. Never get
under a vehicle when it is
supported only by a jack.
{Warning
Raising the vehicle with the jack
improperly positioned can damage
the vehicle and even make the
vehicle fall. To help avoid personal
injury and vehicle damage, be sure
to fit the jack lift head into the
proper location before raising the
vehicle.
{Warning
Lifting a vehicle and getting under
it to do maintenance or repairs is
dangerous without the appropriate
safety equipment and training. If a
jack is provided with the vehicle, it
is designed only for changing a flat
tire. If it is used for anything else,
you or others could be badly injured
or killed if the vehicle slips off the
jack. If a jack is provided with the
vehicle, only use it for changing a
flat tire.

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5. Route the strap hook through thewheel, as shown.
6. Attach the strap to the other cargo tie-down in the rear of the vehicle.
7. Tighten the strap and secure it using the buckle.
The compact spare is for temporary
use only. Replace the compact spare
tire with a full-size tire as soon as
you can.
Compact Spare Tire
{Warning
Driving with more than one
compact spare tire at a time could
result in loss of braking and
handling. This could lead to a crash
and you or others could be injured.
Use only one compact spare tire at
a time.
If this vehicle has a compact spare
tire, it was fully inflated when new;
however, it can lose air over time.
Check the inflation pressure regularly.
It should be 420 kPa (60 psi).
Stop as soon as possible and check
that the spare tire is correctly inflated
after being installed on the vehicle.
The compact spare tire is designed for
temporary use only. The vehicle will
perform differently with the spare tire
installed and it is recommended that
the vehicle speed be limited to
80 km/h (50 mph). To conserve the
tread of the spare tire, have the
standard tire repaired or replaced as
soon as convenient and return the
spare tire to the storage area. When using a compact spare tire, the
AWD (if equipped), ABS, and Traction
Control systems may engage until the
spare tire is recognized by the vehicle,
especially on slippery roads. Adjust
driving to reduce possible wheel slip.
Caution
When the compact spare is
installed, do not take the vehicle
through an automatic car wash
with guide rails. The compact spare
can get caught on the rails which
can damage the tire, wheel, and
other parts of the vehicle.
Do not use the compact spare on
other vehicles.
Do not mix the compact spare tire or
wheel with other wheels or tires. They
will not fit. Keep the spare tire and its
wheel together.
Caution
Tire chains will not fit the compact
spare. Using them can damage the
vehicle and the chains. Do not use
tire chains on the compact spare.

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4. Continue gently rubbing the soiledarea until there is no longer any
color transfer from the soil to the
cleaning cloth.
5. If the soil is not completely removed, use a mild soap solution
followed only by plain water.
If the soil is not completely removed,
it may be necessary to use a
commercial upholstery cleaner or spot
lifter. Test a small hidden area for
colorfastness before using a
commercial upholstery cleaner or spot
lifter. If ring formation occurs, clean
the entire fabric or carpet.
After cleaning, use a paper towel to
blot excess moisture.
Cleaning High Gloss Surfaces
and Vehicle Information and
Radio Displays
Use a microfiber cloth on high gloss
surfaces or vehicle displays. First, use
a soft bristle brush to remove dirt that
can scratch the surface. Then gently
clean by rubbing with a microfiber
cloth. Never use window cleaners or
solvents. Periodically hand wash the
microfiber cloth separately, using mild soap. Do not use bleach or fabric
softener. Rinse thoroughly and air dry
before next use.
Caution
Do not attach a device with a
suction cup to the display. This may
cause damage and would not be
covered by the vehicle warranty.
Instrument Panel, Leather, Vinyl,
Other Plastic Surfaces, Low
Gloss Paint Surfaces, and
Natural Open Pore Wood
Surfaces
Use a soft microfiber cloth dampened
with water to remove dust and loose
dirt. For a more thorough cleaning,
use a soft microfiber cloth dampened
with a mild soap solution.
Caution
Soaking or saturating leather,
especially perforated leather, as well
as other interior surfaces, may
cause permanent damage. Wipe
excess moisture from these surfaces
(Continued)
Caution (Continued)
after cleaning and allow them to
dry naturally. Never use heat,
steam, or spot removers. Do not use
cleaners that contain silicone or
wax-based products. Cleaners
containing these solvents can
permanently change the appearance
and feel of leather or soft trim, and
are not recommended.
Do not use cleaners that increase
gloss, especially on the instrument
panel. Reflected glare can decrease
visibility through the windshield
under certain conditions.
Caution
Use of air fresheners may cause
permanent damage to plastics and
painted surfaces. If an air freshener
comes in contact with any plastic
or painted surface in the vehicle,
blot immediately and clean with a
soft cloth dampened with a mild
soap solution. Damage caused by
air fresheners would not be covered
by the vehicle warranty.

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SERVICE AND MAINTENANCE 373
Service and
Maintenance
General Information
General Information . . . . . . . . . . . . . 373
Maintenance Schedule
Maintenance Schedule . . . . . . . . . . . 374
Special Application Services
Special Application Services . . . . . 380
Additional Maintenance
and Care
Additional Maintenanceand Care . . . . . . . . . . . . . . . . . . . . . . . . . 380
Recommended Fluids,
Lubricants, and Parts
Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . . . . . 383
Maintenance Replacement Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 384
Maintenance Records
Maintenance Records . . . . . . . . . . . . 386
General Information
Your vehicle is an important
investment. This section describes the
required maintenance for the vehicle.
Follow this schedule to help protect
against major repair expenses
resulting from neglect or inadequate
maintenance. It may also help to
maintain the value of the vehicle if it
is sold. It is the responsibility of the
owner to have all required
maintenance performed.
Your dealer has trained technicians
who can perform required
maintenance using genuine
replacement parts. They have
up-to-date tools and equipment for
fast and accurate diagnostics. Many
dealers have extended evening and
Saturday hours, courtesy
transportation, and online scheduling
to assist with service needs.
Your dealer recognizes the importance
of providing competitively priced
maintenance and repair services. With
trained technicians, the dealer is the
place for routine maintenance such as
oil changes and tire rotations and additional maintenance items like
tires, brakes, batteries, and wiper
blades.
Caution
Damage caused by improper
maintenance can lead to costly
repairs and may not be covered by
the vehicle warranty. Maintenance
intervals, checks, inspections,
recommended fluids, and lubricants
are important to keep the vehicle in
good working condition.
Do not have chemical flushes that
are not approved by GM performed
on the vehicle. The use of flushes,
solvents, cleaners, or lubricants that
are not approved by GM could
damage the vehicle, requiring
expensive repairs that are not
covered by the vehicle warranty.
The Tire Rotation and Required
Services are the responsibility of the
vehicle owner. It is recommended to
have your dealer perform these
services every 12 000 km/7,500 mi.
Proper vehicle maintenance helps to

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392 CUSTOMER INFORMATION
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . . . . . 392
Customer Assistance Offices . . . . 394
Customer Assistance for Text Telephone (TTY) Users . . . . . . . . . 394
Online Owner Center . . . . . . . . . . . . . 395
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . . . 395
Roadside Service . . . . . . . . . . . . . . . . . 396
Scheduling Service Appointments . . . . . . . . . . . . . . . . . . . 397
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . . . 398
Collision Damage Repair . . . . . . . . . 399
Publication Ordering Information . . . . . . . . . . . . . . . . . . . . . 401
Radio Frequency Statement . . . . . 401
Reporting Safety Defects
Reporting Safety Defects to the United States Government . . . . . 402
Reporting Safety Defects to the Canadian Government . . . . . . . . . 402
Reporting Safety Defects to General Motors . . . . . . . . . . . . . . . . . 402
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . . . . . . . . 403
Cybersecurity . . . . . . . . . . . . . . . . . . . . . 403
Event Data Recorders . . . . . . . . . . . . 403
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 404
Infotainment System . . . . . . . . . . . . . 404
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Cadillac. Normally, any concerns with
the sales transaction or the operation
of the vehicle will be resolved by your
dealer's sales or service departments.
Sometimes, however, despite the best
intentions of all concerned,
misunderstandings can occur. If your
concern has not been resolved to your
satisfaction, the following steps
should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns can
be quickly resolved at that level. If the
matter has already been reviewed with
the sales, service or parts manager,
contact the owner of your dealership
or the general manager.
STEP TWO : If after contacting a
member of dealership management, it
appears your concern cannot be
resolved by your dealership without

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396 CUSTOMER INFORMATION
Roadside Service
U.S.: 1-800-224-1400.
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S.
Only): 1-888-889-2438.
Service is available 24 hours a day,
365 days a year.
Calling for Service
When calling Roadside Service, have
the following information ready:
.Your name, home address, and
home telephone number
.Telephone number of your location
.Location of the vehicle
.Model, year, color, and license plate
number of the vehicle
.Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle
.Description of the problem
Coverage
Services are provided for the duration
of the vehicle’s powertrain warranty.In the U.S., anyone driving the vehicle
is covered. In Canada, a person driving
the vehicle without permission from
the owner is not covered.
Roadside Service is not a part of the
New Vehicle Limited Warranty.
General Motors North America and
Cadillac reserve the right to make any
changes or discontinue the Roadside
Service program at any time without
notification.
General Motors North America and
Cadillac reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Cadillac Owner Privileges
™
.Emergency Fuel Delivery: Delivery
of enough fuel for the vehicle to get
to the nearest service station.
.Lock-Out Service: Service to unlock
the vehicle if you are locked out.
A remote unlock may be available if
you have OnStar. For security
reasons, the driver must present
identification before this service is
given.
.Emergency Tow from a Public
Road or Highway: Tow to the
nearest Cadillac dealer for warranty
service, or if the vehicle was in a
crash and cannot be driven.
Assistance is not given when the
vehicle is stuck in the sand, mud,
or snow.
.Flat Tire Change: Service to change
a flat tire with a spare tire. The
spare tire, if equipped, must be in
good condition and properly
inflated. It is your responsibility for
the repair or replacement of the tire
if it is not covered by the warranty.
.Battery Jump Start: Service to
jump start a dead battery.
.Trip Interruption Benefits and
Service: If your trip is interrupted
due to a warranty failure, incidental
expenses may be reimbursed during
the Powertrain warranty period.
Items considered are hotel, meals,
and rental car or a vehicle being
delivered back to the customer, up
to 500 miles.

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CUSTOMER INFORMATION 397
Cadillac Technician Roadside
Service (U.S. Only)
Cadillac's exceptional Roadside Service
is more than an auto club or towing
service. It provides every Cadillac
owner in the United States with the
advantage of contacting a Cadillac
advisor and, where available, a
Cadillac trained dealer technician who
can provide on-site service.
A dealer technician will travel to your
location within a 30-mile radius of a
participating Cadillac dealership.
If beyond this radius, we will arrange
to have your car towed to the nearest
Cadillac dealership. Each technician
travels with a specially equipped
service vehicle complete with the
necessary Cadillac parts and tools
required to handle most roadside
repairs.
Services Not Included in
Roadside Service
.Impound towing caused by violation
of any laws
.Legal fines
.Mounting, dismounting, or changing
of snow tires, chains, or other
traction devices
Service is not provided if a vehicle is
in an area that is not accessible to the
service vehicle or is not a regularly
traveled or maintained public road,
which includes ice and winter roads.
Off-road use is not covered.
Services Specific to
Canadian-Purchased Vehicles
.Fuel delivery: Reimbursement is up
to 7 liters. Diesel fuel delivery may
be restricted. Propane and other
fuels are not provided through this
service.
.Lock-Out Service: Vehicle
registration is required.
.Trip Interruption Benefits and
Service: Pre-authorization, original
detailed receipts, and a copy of the
repair orders are required. Once
authorization has been received, the
Roadside Service advisor will help
you make arrangements and explain
how to receive payment. Items
considered are hotel, meals, and rental car or a vehicle being
delivered back to the customer, up
to 800 km.
.Alternative Service:
If assistance
cannot be provided right away, the
Roadside Service advisor may give
you permission to get local
emergency road service. You will
receive payment, up to $100, after
sending the original receipt to
Roadside Service. Mechanical
failures may be covered, however
any cost for parts and labor for
repairs not covered by the warranty
are the owner responsibility.
Scheduling Service
Appointments
When the vehicle requires warranty
service, contact your dealer and
request an appointment. By
scheduling a service appointment and
advising the service consultant of
your transportation needs, your dealer
can help minimize your
inconvenience.
If the vehicle cannot be scheduled
into the service department
immediately, keep driving it until it