radio CADILLAC XT6 2020 Owner's Guide
[x] Cancel search | Manufacturer: CADILLAC, Model Year: 2020, Model line: XT6, Model: CADILLAC XT6 2020Pages: 385, PDF Size: 6.63 MB
Page 331 of 385

Cadillac XT6 Owner Manual (GMNA-Localizing-U.S./Canada-12984300) -
2020 - CRC - 3/19/19
330 VEHICLE CARE
Cleaning High Gloss Surfaces
and Vehicle Information and
Radio Displays
Use a microfiber cloth on high gloss
surfaces or vehicle displays. First, use
a soft bristle brush to remove dirt that
can scratch the surface. Then gently
clean by rubbing with a microfiber
cloth. Never use window cleaners or
solvents. Periodically hand wash the
microfiber cloth separately, using mild
soap. Do not use bleach or fabric
softener. Rinse thoroughly and air dry
before next use.
Caution
Do not attach a device with a
suction cup to the display. This may
cause damage and would not be
covered by the vehicle warranty.
Instrument Panel, Leather, Vinyl,
Other Plastic Surfaces, Low
Gloss Paint Surfaces, and
Natural Open Pore Wood
Surfaces
Use a soft microfiber cloth dampened
with water to remove dust and loose
dirt. For a more thorough cleaning,
use a soft microfiber cloth dampened
with a mild soap solution.
Caution
Soaking or saturating leather,
especially perforated leather, as well
as other interior surfaces, may
cause permanent damage. Wipe
excess moisture from these surfaces
after cleaning and allow them to
dry naturally. Never use heat,
steam, or spot removers. Do not use
cleaners that contain silicone or
wax-based products. Cleaners
containing these solvents can
permanently change the appearance
and feel of leather or soft trim, and
are not recommended.Do not use cleaners that increase
gloss, especially on the instrument
panel. Reflected glare can decrease
visibility through the windshield
under certain conditions.
Caution
Use of air fresheners may cause
permanent damage to plastics and
painted surfaces. If an air freshener
comes in contact with any plastic
or painted surface in the vehicle,
blot immediately and clean with a
soft cloth dampened with a mild
soap solution. Damage caused by
air fresheners would not be covered
by the vehicle warranty.
Cargo Cover and
Convenience Net
If equipped, wash with warm water
and mild detergent. Do not use
chlorine bleach. Rinse with cold water,
and then dry completely.
Care of Seat Belts
Keep belts clean and dry.
Page 350 of 385

Cadillac XT6 Owner Manual (GMNA-Localizing-U.S./Canada-12984300) -
2020 - CRC - 3/19/19
CUSTOMER INFORMATION 349
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . . . . . 349
Customer Assistance Offices . . . . 351
Customer Assistance for Text Telephone (TTY) Users . . . . . . . . . 352
Online Owner Center . . . . . . . . . . . . . 352
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . . . 352
Roadside Service . . . . . . . . . . . . . . . . . 353
Scheduling Service Appointments . . . . . . . . . . . . . . . . . . . 355
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . . . 355
Collision Damage Repair . . . . . . . . . 356
Publication Ordering Information . . . . . . . . . . . . . . . . . . . . . 358
Radio Frequency Statement . . . . . 359
Reporting Safety Defects
Reporting Safety Defects to the United States Government . . . . . 359
Reporting Safety Defects to the Canadian Government . . . . . . . . . 360 Reporting Safety Defects to
General Motors . . . . . . . . . . . . . . . . . 360
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . . . . . . . . 360
Cybersecurity . . . . . . . . . . . . . . . . . . . . . 361
Event Data Recorders . . . . . . . . . . . . 361
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 362
Infotainment System . . . . . . . . . . . . . 362
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Cadillac. Normally, any concerns with
the sales transaction or the operation
of the vehicle will be resolved by your
dealer's sales or service departments.
Sometimes, however, despite the best
intentions of all concerned,
misunderstandings can occur. If your
concern has not been resolved to your
satisfaction, the following steps
should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns can
be quickly resolved at that level. If the
matter has already been reviewed with
the sales, service or parts manager,
contact the owner of your dealership
or the general manager.
Page 360 of 385

Cadillac XT6 Owner Manual (GMNA-Localizing-U.S./Canada-12984300) -
2020 - CRC - 3/19/19
CUSTOMER INFORMATION 359
Radio Frequency
Statement
This vehicle has systems that operate
on a radio frequency that complies
with Part 15/Part 18 of the Federal
Communications Commission (FCC)
rules and with Innovation, Science
and Economic Development (ISED)
Canada's RSP-100 / ICES-GEN.
Operation is subject to the following
two conditions:1. The device may not cause harmful interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.
Reporting Safety
Defects
Reporting Safety Defects
to the United States
Government
If you believe that your vehicle
has a defect which could cause a
crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
General Motors.
If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that a
safety defect exists in a group of
vehicles, it may order a recall and
remedy campaign. However,
NHTSA cannot become involved
in individual problems between
you, your dealer, or General
Motors. To contact NHTSA, you may call
the Vehicle Safety Hotline toll-free
at 1-888-327-4236 (TTY:
1-800-424-9153); go to
http://
www.safercar.gov; or write to:
Administrator, NHTSA
1200 New Jersey Avenue, S.E.
Washington, D.C. 20590
You can also obtain other
information about motor vehicle
safety from http://www.safercar.gov
.
Page 361 of 385

Cadillac XT6 Owner Manual (GMNA-Localizing-U.S./Canada-12984300) -
2020 - CRC - 3/19/19
360 CUSTOMER INFORMATION
Reporting Safety Defects
to the Canadian
Government
If you live in Canada, and you
believe that the vehicle has a
safety defect, notify Transport
Canada immediately, and notify
General Motors of Canada
Company. Call Transport Canada
at 1-800-333-0510; go to:
www.tc.gc.ca/recalls (English)
www.tc.gc.ca/rappels (French)
or write to:
Transport Canada
Motor Vehicle Safety Directorate
Defect Investigations and Recalls
Division
80 Noel Street
Gatineau
,QC J8Z 0A1
Reporting Safety Defects
to General Motors
In addition to notifying NHTSA (or
Transport Canada) in a situation like
this, notify General Motors.
In the U.S., call 1-800-458-8006,
or write:
Cadillac Customer Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1-888-446-2000,
or write:
Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Company
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
In Mexico, call 01-800-466-0805 or
01-800-212-234-5522.
In other Central America and
Caribbean Countries, call
52-722-236-0680.
Vehicle Data Recording
and Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven or used. For example,
the vehicle uses computer modules to
monitor and control engine and
transmission performance, to monitor
the conditions for airbag deployment
and deploy them in a crash, and,
if equipped, to provide antilock
braking to help the driver control the
vehicle. These modules may store data
to help the dealer technician service
the vehicle or to help GM improve
safety or features. Some modules may
also store data about how the vehicle
is operated, such as rate of fuel
consumption or average speed. These
modules may retain personal
preferences, such as radio presets, seat
positions, and temperature settings.
Page 366 of 385

Cadillac XT6 Owner Manual (GMNA-Localizing-U.S./Canada-12984300) -
2020 - CRC - 3/19/19
ONSTAR 365
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.Prior to vehicle purchase. Press
Q
to set up an account.
. After change in ownership and at
90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor
can cancel or change account
information.
Selling/Transferring the Vehicle
Call 1-888-4ONSTAR (1-888-466-7827)
immediately to terminate your OnStar
or connected services if the vehicle is
disposed of, sold, transferred, or if the
lease ends.
Reactivation for Subsequent
Owners
PressQand follow the prompts to
speak to an Advisor as soon as
possible. The Advisor will update
vehicle records and explain OnStar or
connected service options.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Remote
Services, and Roadside Assistance are
available on most vehicles. Not all
OnStar services are available
everywhere or on all vehicles. For
more information, a full description of
OnStar services, system limitations,
and OnStar User Terms, Privacy
Statement, and Software Terms:
. Call 1-888-4ONSTAR
(1-888-466-7827).
. See www.onstar.com (U.S.).
. See www.onstar.ca (Canada).
. Call TTY 1-877-248-2080.
. Press
Qto speak with an Advisor. OnStar or connected services cannot
work unless the vehicle is in a place
where OnStar has an agreement with
a wireless service provider for service
in that area. The wireless service
provider must also have coverage,
network capacity, reception, and
technology compatible with OnStar or
connected services. Service involving
location information about the vehicle
cannot work unless GPS signals are
available, unobstructed, and
compatible with the OnStar hardware.
OnStar or connected services may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar or connected
services may not work. Other
problems beyond the control of
OnStar
—such as hills, tall buildings,
tunnels, weather, electrical system
design and architecture of the vehicle,
damage to the vehicle in a crash,
or wireless phone network congestion
or jamming —may prevent service.
See Radio Frequency Statement 0359.
Page 368 of 385

Cadillac XT6 Owner Manual (GMNA-Localizing-U.S./Canada-12984300) -
2020 - CRC - 3/19/19
ONSTAR 367
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to the
vehicle. Do not place items over or
near the antenna to prevent blocking
cellular and GPS signal reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage or
the cellular network has reached
maximum capacity, this message may
come on. Press
Qto try the call again
or try again after driving a few miles
into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service, and
GPS satellite technologies to be
available and operating for features to function properly. These systems may
not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated into
the electrical architecture of the
vehicle. Do not add any electrical
equipment. See
Add-On Electrical
Equipment 0256. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as
saved navigation destinations or
pre-set radio stations. Neither OnStar
nor GM is responsible for any affected
or erased data or settings. These
updates or changes may also collect personal information. Such collection
is described in the OnStar privacy
statement or separately disclosed at
the time of installation. These updates
or changes may also cause a system to
automatically communicate with GM
servers to collect information about
vehicle system status, identify
whether updates or changes are
available, or deliver updates or
changes. An active OnStar agreement
constitutes consent to these software
updates or changes and agreement
that either OnStar or GM may
remotely deliver them to the vehicle.Privacy
The complete OnStar Privacy
Statement may be found at
www.onstar.com (U.S.),
or www.onstar.ca (Canada). We
recommend that you review it. If you
have any questions, call
1-888-4ONSTAR (1-888-466-7827) or
press
Qto speak with an Advisor.
Users of wireless communications are
cautioned that the privacy of any
information sent via wireless cellular
communications cannot be assured.
Page 377 of 385

Cadillac XT6 Owner Manual (GMNA-Localizing-U.S./Canada-12984300) -
2020 - CRC - 3/19/19
376 INDEX
E
Electric Brake Boost . . . . . . . . . . . . . . . . 197
Electric Parking Brake . . . . . . . . . . . . . . 198
Electric Parking Brake Light . . . . . . . 122
Electrical Equipment, Add-On . . . . . 256
Electrical SystemEngine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 282
Fuses and Circuit Breakers . . . . . . . 281
Instrument Panel Fuse Block . . . . 285
Overload . . . . . . . . . . . . . . . . . . . . . . . . . . . 281
Rear Compartment Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 287
Emergency
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 364
Engine Air Cleaner/Filter . . . . . . . . . . . . . . . . . 268
Check Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . . . . . 120
Compartment Overview . . . . . . . . . . 263
Coolant Temperature Gauge . . . . . 117
Cooling System . . . . . . . . . . . . . . . . . . . 269
Drive Belt Routing . . . . . . . . . . . . . . . . 348
Exhaust . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Heater . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
Oil Life System . . . . . . . . . . . . . . . . . . . . 266
Oil Pressure Light . . . . . . . . . . . . . . . . . 126
Overheating . . . . . . . . . . . . . . . . . . . . . . . 272 Engine (cont'd)
Power Messages . . . . . . . . . . . . . . . . . . 135
Running While Parked . . . . . . . . . . . 190
Starting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Engine Air Filter Life System . . . . . . 267
Entry Lighting . . . . . . . . . . . . . . . . . . . . . . 151
Equipment, Towing . . . . . . . . . . . . . . . . . 252
Event Data Recorders . . . . . . . . . . . . . . 361
Exit Lighting . . . . . . . . . . . . . . . . . . . . . . . . 151
Extended Parking . . . . . . . . . . . . . . . . . . . 189
Extender, Seat Belt . . . . . . . . . . . . . . . . . . 62
Exterior Lamp Controls . . . . . . . . . . . . 144
Exterior Lamps Off Reminder . . . . . . 147
Exterior Lighting Battery Saver . . . . 151
F
Filter, Engine Air Cleaner . . . . . . . . . . . . . . . . 268
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . . . 147
Flashers, Hazard Warning . . . . . . . . . . 148
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 310
Changing . . . . . . . . . . . . . . . . . . . . . . . . . . 311
Floor Mats . . . . . . . . . . . . . . . . . . . . . . . . . . . 331
Fluid Automatic Transmission . . . . . . . . . 267
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275
Washer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273
Folding Mirrors . . . . . . . . . . . . . . . . . . . . . . 33 Forward Collision Alert (FCA)
System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 359
Front Pedestrian Braking (FPB) System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230
Front Seats
Heated and Ventilated . . . . . . . . . . . . . 48
Fuel Additives . . . . . . . . . . . . . . . . . . . . . . . . . . 242
Economy, Driving for Better . . . . . 165
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . . . . . . 244
Filling the Tank . . . . . . . . . . . . . . . . . . . 242
Foreign Countries . . . . . . . . . . . . . . . . . 242
Gauge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Low Fuel Warning Light . . . . . . . . . 127
Management, Active . . . . . . . . . . . . . . 188
Prohibited Fuels . . . . . . . . . . . . . . . . . . 241
Recommended . . . . . . . . . . . . . . . . . . . . 241
Top Tier . . . . . . . . . . . . . . . . . . . . . . . . . . . 241
Fuses Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 282
Fuses and Circuit Breakers . . . . . . . 281
Instrument Panel Fuse Block . . . . 285
Rear Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 287
Page 381 of 385

Cadillac XT6 Owner Manual (GMNA-Localizing-U.S./Canada-12984300) -
2020 - CRC - 3/19/19
380 INDEX
Proposition65 Warning,
California . . . . . . . . . . . . . . .259, 276, 318,
Back Cover
Publication Ordering Information . . . . . . . . . . . . . . . . . . . . . . . . 358
R
Radio Frequency Statement . . . . . . . . 359
Reading Lamps . . . . . . . . . . . . . . . . . . . . . 150
Rear Camera Mirror . . . . . . . . . . . . . . . . . 34
Rear Climate Control System . . . . . . 158
Rear Pedestrian Alert . . . . . . . . . . . . . . . 225
Rear Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50Heated . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Rear Storage . . . . . . . . . . . . . . . . . . . . . . . . . 97
Rear Vision Camera (RVC) . . . . . . . . . 217
Rear Window Washer/Wiper . . . . . . . 107
Rearview Mirrors Automatic Dimming . . . . . . . . . . . . . . . . 34
Reclining Seatbacks . . . . . . . . . . . . . . . . . 44
Recommended
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . . . . . . . 343
Recorder
Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239 Records
Maintenance . . . . . . . . . . . . . . . . . . . . . . 345
Recreational Vehicle Towing . . . . . . . 321
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . . . . . . . . . . . 352
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Remote Vehicle Start . . . . . . . . . . . . . . . . 15
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Maintenance . . . . . . . . . . . . . . . . . . . . . . 344
Replacing Airbag System . . . . . . . . . . . . 75
Replacing LATCH System Parts after a Crash . . . . . . . . . . . . . . . . . . . . . . . . 90
Replacing Seat Belt System Parts after a Crash . . . . . . . . . . . . . . . . . 63
Reporting Safety Defects Canadian Government . . . . . . . . . . . . 360
General Motors . . . . . . . . . . . . . . . . . . . 360
U.S. Government . . . . . . . . . . . . . . . . . . 359
Restraints
Where to Put . . . . . . . . . . . . . . . . . . . . . . . . 81
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . . . . . . . 186
Reverse Tilt Mirrors . . . . . . . . . . . . . . . . . 34
Roads
Driving, Wet . . . . . . . . . . . . . . . . . . . . . . . 173
Roadside Service . . . . . . . . . . . . . . . . . . . . 353 Roof
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Roof Rack System . . . . . . . . . . . . . . . . . . 102
Rotation, Tires . . . . . . . . . . . . . . . . . . . . . . 303
Routing, Engine Drive Belt . . . . . . . . . 348
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190S
Safety Defects Reporting
Canadian Government . . . . . . . . . . . . 360
General Motors . . . . . . . . . . . . . . . . . . . 360
U.S. Government . . . . . . . . . . . . . . . . . . 359
Safety Locks . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Safety System Check . . . . . . . . . . . . . . . . 62
Scheduling Appointments . . . . . . . . . . 355
Seat Belts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Extender . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
How to Wear Seat BeltsProperly . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Lap-Shoulder Belt . . . . . . . . . . . . . . . . . . . 58
Reminders . . . . . . . . . . . . . . . . . . . . . . . . . 118
Replacing after a Crash . . . . . . . . . . . . . 63
Use During Pregnancy . . . . . . . . . . . . . . 61
Seats
Head Restraints . . . . . . . . . . . . . . . . . . . . . 42
Heated and Ventilated Front . . . . . . . 48