service schedule CADILLAC XTS 2013 1.G User Guide
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Page 381 of 438

Black plate (3,1)Cadillac XTS Owner Manual - 2013 - 1st - 4/13/12
Service and Maintenance 11-3
Cadillac Premium
Care Maintenance
Your vehicle comes with the
Cadillac Premium Care
Maintenance. It is a maintenance
program that covers select
maintenance services during the
first 4 years or 80 000 km
(50,000 mi), whichever comes first.
Cadillac Premium Care
Maintenance covers routine
maintenance services, when
scheduled in accordance with the
owner manual, including:
.Oil changes based on the
vehicle's oil life monitor system.
.Tire rotation every 12 000 km
(7,500 mi).
.Engine air cleaner filter
replacement.
.Passenger compartment air filter
replacement.
.Multi‐point vehicle inspection
(MPVI) performed by a qualified
technician.
Cadillac requires that all Cadillac
Premium Care Maintenance
services be performed by a Cadillac
authorized service dealer.
Maintenance
Schedule
Owner Checks and Services
At Each Fuel Stop
.Check the engine oil level. See
Engine Oil on page 10‑6.
Once a Month
.Check the tire inflation
pressures. See Tire Pressure on
page 10‑41.
.Inspect the tires for wear. See
Tire Inspection on page 10‑48.
.Check the windshield washer
fluid level. See Washer Fluid on
page 10‑17.
Page 385 of 438

Black plate (7,1)Cadillac XTS Owner Manual - 2013 - 1st - 4/13/12
Service and Maintenance 11-7
Footnotes—Maintenance
Schedule Additional Required
Services —Normal
(1) Or every two years, whichever
comes first. More frequent
replacement may be needed if the
vehicle is driven in areas with
heavy traffic, areas with poor air
quality, or areas with high dust
levels. Replacement may also be
needed if there is a reduction in air
flow, excessive window fogging,
or odors. (2)
Check all fuel and vapor lines
and hoses for proper hook-up,
routing, and condition. Check that
the purge valve, if the vehicle has
one, works properly. Replace as
needed.
(3) Or every four years, whichever
comes first.
(4) Do not directly power wash the
transfer case output seals. High
pressure water can overcome the
seals and contaminate the transfer
case fluid. Contaminated fluid will
decrease the life of the transfer
case and should be replaced. (5)
Or every five years, whichever
comes first. See Cooling System on
page 10‑11.
(6) Or every 10 years, whichever
comes first.
(7) Inspect for fraying, excessive
cracking, or damage; replace,
if needed.
Page 387 of 438

Black plate (9,1)Cadillac XTS Owner Manual - 2013 - 1st - 4/13/12
Service and Maintenance 11-9
Footnotes—Maintenance
Schedule Additional Required
Services —Severe
(1) Or every two years, whichever
comes first. More frequent
replacement may be needed if the
vehicle is driven in areas with heavy
traffic, areas with poor air quality,
or areas with high dust levels.
Replacement may also be needed if
there is a reduction in air flow,
excessive window fogging, or odors.
(2) Check all fuel and vapor lines
and hoses for proper hook-up,
routing, and condition. Check that
the purge valve, if the vehicle has
one, works properly. Replace as
needed. (3)
Or every four years, whichever
comes first.
(4) Do not directly power wash the
transfer case output seals. High
pressure water can overcome the
seals and contaminate the transfer
case fluid. Contaminated fluid will
decrease the life of the transfer
case and should be replaced.
(5) Or every five years, whichever
comes first. See Cooling System on
page 10‑11.
(6) Or every 10 years, whichever
comes first.
(7) Inspect for fraying, excessive
cracking, or damage; replace,
if needed.Special Application
Services
.Severe Commercial Use
Vehicles Only: Lubricate chassis
components every 5 000 km/
3,000 mi.
.Have underbody flushing service
performed once a year.
Page 393 of 438

Black plate (15,1)Cadillac XTS Owner Manual - 2013 - 1st - 4/13/12
Service and Maintenance 11-15
Maintenance Records
After the scheduled services are performed, record the date, odometer reading, who performed the service, and the
type of services performed in the boxes provided. Retain all maintenance receipts.Date Odometer
Reading Serviced By Maintenance Stamp Services Performed
Page 402 of 438

Black plate (4,1)Cadillac XTS Owner Manual - 2013 - 1st - 4/13/12
13-4 Customer Information
Canada
General Motors of Canada Limited
Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca
1-888-446-2000
1-800-263-3830 (For Text
Telephone devices (TTYs))
Roadside Service: 1-800-882-1112
Overseas
Please contact the local General
Motors Business Unit.
Customer Assistance for
Text Telephone (TTY)
Users
To assist customers who are deaf,
hard of hearing, or speech-impaired
and who use Text Telephones
(TTYs), Cadillac has TTY equipment
available at its Customer Assistance
Center. Any TTY user cancommunicate with Cadillac by
dialing: 1-800-833-2622. TTY users
in Canada can dial 1-800-263-3830.
Online Owner Center
Online Owner Experience
(U.S.) my.cadillac.com
The Cadillac online owner
experience is a one-stop resource
that allows interaction with Cadillac
and keeps important vehicle-specific
information in one place.
Membership Benefits
E(Vehicle Information):
Download owner manuals and view
vehicle-specific how-to videos.
G(Maintenance Information):
View maintenance schedules,
required alerts, OnStar onboard
vehicle diagnostic information, and
schedule service appointments.
I(Service History): View
printable dealer-recorded service
records and self-recorded service
records.
D(Preferred Dealer
Information): Select a preferred
dealer and view dealer location,
maps, phone numbers, and hours.
J(Warranty Tracking
Information): Track the vehicle’s
warranty information.
J(Recall Information): View
active recalls or search by Vehicle
Identification Number (VIN). See
Vehicle Identification Number (VIN)
on page 12‑1.
H(Other Account Information):
View GM Card, SiriusXM Satellite
radio, and OnStar account
information.
F(Live Chat Support): Chat live
with online help representatives.
Visit my.cadillac.com to register your
vehicle.
Page 405 of 438

Black plate (7,1)Cadillac XTS Owner Manual - 2013 - 1st - 4/13/12
Customer Information 13-7
A dealer technician will travel to
your location within a 30-mile radius
of a participating Cadillac
dealership. If beyond this radius, we
will arrange to have your car towed
to the nearest Cadillac dealership.
Each technician travels with a
specially equipped service vehicle
complete with the necessary
Cadillac parts and tools required to
handle most roadside repairs.
Services Not Included in
Roadside Service
.Impound towing caused by
violation of any laws.
.Legal fines.
.Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
.Towing or services for vehicles
driven on a non-public road or
highway.
Services Specific to
Canadian-Purchased Vehicles
.Fuel delivery:Reimbursement
is approximately $5 Canadian.
Diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
.Lock-Out Service: Vehicle
registration is required.
.Trip Interruption Benefits and
Service: Pre-authorization,
original detailed receipts, and a
copy of the repair orders are
required. Once authorization has
been received, the Roadside
Service advisor will help you
make arrangements and explain
how to receive payment.
.Alternative Service: If
assistance cannot be provided
right away, the Roadside Service
advisor may give you permission
to get local emergency road
service. You will receive
payment, up to $100, after
sending the original receipt to Roadside Service. Mechanical
failures may be covered,
however any cost for parts and
labor for repairs not covered by
the warranty are the owner
responsibility.
Scheduling Service
Appointments
When the vehicle requires warranty
service, contact your dealer and
request an appointment. By
scheduling a service appointment
and advising the service consultant
of your transportation needs, your
dealer can help minimize your
inconvenience.
If the vehicle cannot be scheduled
into the service department
immediately, keep driving it until it
can be scheduled for service,
unless, of course, the problem is
safety related. If it is, please call
your dealership, let them know this,
and ask for instructions.
Page 406 of 438

Black plate (8,1)Cadillac XTS Owner Manual - 2013 - 1st - 4/13/12
13-8 Customer Information
If your dealer requests you to bring
the vehicle for service, you are
urged to do so as early in the work
day as possible to allow for
same-day repair.
Courtesy Transportation
Program
To enhance your ownership
experience, we and our participating
dealers are proud to offer Courtesy
Transportation, a customer support
program for vehicles with the
Bumper-to-Bumper (Base Warranty
Coverage period in Canada),
extended powertrain, and/or
hybrid-specific warranties in both
the U.S. and Canada.
Several Courtesy Transportation
options are available to assist in
reducing inconvenience when
warranty repairs are required.
Courtesy Transportation is not a
part of the New Vehicle Limited
Warranty. A separate booklet
entitled“Limited Warranty and
Owner Assistance Information” furnished with each new vehicle
provides detailed warranty coverage
information.
Transportation Options
Warranty service can generally be
completed while you wait. However,
if you are unable to wait, GM helps
to minimize inconvenience by
providing several transportation
options. Depending on the
circumstances, your dealer can offer
one of the following:
Shuttle Service
Shuttle service is the preferred
means of offering Courtesy
Transportation. Dealers may provide
shuttle service to get you to your
destination with minimal interruption
of your daily schedule. This includes
one-way or round-trip shuttle service
within reasonable time and distance
parameters of your dealer's area.
Public Transportation or Fuel
Reimbursement
If the vehicle requires overnight
warranty repairs, and public
transportation is used instead of
your dealer's shuttle service, the
expense must be supported by
original receipts and can only be up
to the maximum amount allowed by
GM for shuttle service. In addition,
for U.S. customers, should you
arrange transportation through a
friend or relative, limited
reimbursement for reasonable fuel
expenses may be available. Claim
amounts should reflect actual costs
and be supported by original
receipts. See your dealer for
information regarding the allowance
amounts for reimbursement of fuel
or other transportation costs.
Courtesy Rental Vehicle
Your dealer may arrange to provide
you with a courtesy rental vehicle or
reimburse you for a rental vehicle
that you obtain if the vehicle is kept
for an overnight warranty repair.
Page 410 of 438

Black plate (12,1)Cadillac XTS Owner Manual - 2013 - 1st - 4/13/12
13-12 Customer Information
Owner Information
Owner publications are written
specifically for owners and intended
to provide basic operational
information about the vehicle. The
Owner Manual includes the
Maintenance Schedule for all
models.
In-Portfolio: Includes a Portfolio,
Owner Manual, and Warranty
Booklet.
RETAIL SELL PRICE:
$35.00 (U.S.) plus handling and
shipping fees.
Without Portfolio: Owner
Manual only.
RETAIL SELL PRICE:
$25.00 (U.S.) plus handling and
shipping fees.
Current and Past Models
Technical Service Bulletins and
Manuals are available for current
and past model GM vehicles.
ORDER TOLL FREE:
1-800-551-4123 Monday–Friday
8:00 AM –6:00 PM Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit
Helm, Inc. at: www.helminc.com.
Or write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Prices are subject to change without
notice and without incurring
obligation. Allow ample time for
delivery.
All listed prices are quoted in U.S.
funds. Make checks payable in U.S.
funds.
Reporting Safety
Defects
Reporting Safety Defects
to the United States
Government
If you believe that your vehicle
has a defect which could cause
a crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
General Motors.
If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that
a safety defect exists in a group
of vehicles, it may order a recall
and remedy campaign.
However, NHTSA cannot
become involved in individual
problems between you, your
dealer, or General Motors.
Page 432 of 438

Black plate (8,1)Cadillac XTS Owner Manual - 2013 - 1st - 4/13/12
i-8 INDEX
Lower Anchors and Tethersfor Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . 3-48
Lumbar Adjustment . . . . . . . . . . . . . 3-5 Front Seats . . . . . . . . . . . . . . . . . . . . 3-5
M
Magnetic Ride Control . . . . . . . . . 9-30
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . .11-15
Maintenance Schedule Recommended Fluidsand Lubricants . . . . . . . . . . . . .11-13
Malfunction Indicator Lamp . . . . 5-18
Manual Mode . . . . . . . . . . . . . . . . . . 9-24
Memory Features . . . . . . . . . . . . . . . 1-7
Memory Seats . . . . . . . . . . . . . . . . . . 3-7
Messages Airbag System . . . . . . . . . . . . . . . . 5-42
Battery Voltage andCharging . . . . . . . . . . . . . . . . . . . . 5-34
Brake System . . . . . . . . . . . . . . . . 5-35
Compass . . . . . . . . . . . . . . . . . . . . . 5-35
Door Ajar . . . . . . . . . . . . . . . . . . . . . 5-36
Engine Cooling System . . . . . . . 5-36
Engine Oil . . . . . . . . . . . . . . . . . . . . 5-37 Messages (cont'd)
Engine Power . . . . . . . . . . . . . . . . 5-37
Fuel System . . . . . . . . . . . . . . . . . . 5-37
Key and Lock . . . . . . . . . . . . . . . . . 5-38
Lamp . . . . . . . . . . . . . . . . . . . . . . . . . 5-38
Object Detection System . . . . . 5-39
Ride Control System . . . . . . . . . . 5-41
Security . . . . . . . . . . . . . . . . . . . . . . 5-42
Service Vehicle . . . . . . . . . . . . . . . 5-42
Starting the Vehicle . . . . . . . . . . . 5-42
Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-42
Transmission . . . . . . . . . . . . . . . . . 5-43
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 5-34
Vehicle Reminder . . . . . . . . . . . . . 5-43
Vehicle Speed . . . . . . . . . . . . . . . . 5-44
Washer Fluid . . . . . . . . . . . . . . . . . 5-44
Window . . . . . . . . . . . . . . . . . . . . . . . 5-44
Mirrors
Automatic DimmingRearview . . . . . . . . . . . . . . . . . . . . 2-20
Convex . . . . . . . . . . . . . . . . . . . . . . . 2-18
Folding . . . . . . . . . . . . . . . . . . . . . . . 2-19
Heated . . . . . . . . . . . . . . . . . . . . . . . 2-20
Power . . . . . . . . . . . . . . . . . . . . . . . . 2-19
Monitor System, Tire Pressure . . . . . . . . . . . . . . . . . . . . 10-43
Multi-band Antenna . . . . . . . . . . . . 7-11
N
Navigation OnStar®. . . . . . . . . . . . . . . . . . . . . . 14-2
Net, Convenience . . . . . . . . . . . . . . 4-4
New Vehicle Break-In . . . . . . . . . . 9-14
O
Object Detection System Messages . . . . . . . . . . . . . . . . . . . . 5-39
Odometer . . . . . . . . . . . . . . . . . . . . . . 5-13 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-13
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . . 9-5
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . 10-6
Engine Oil Life System . . . . . . . 10-9
Messages . . . . . . . . . . . . . . . . . . . . 5-37
Pressure Light . . . . . . . . . . . . . . . . 5-25
Older Children, Restraints . . . . . 3-41
Online Owner Center . . . . . . . . . . 13-4
OnStar
®
System, In Brief . . . . . . . . . . . . . . 1-24
OnStar®Additional
Information . . . . . . . . . . . . . . . . . . . 14-5
OnStar
®Connections . . . . . . . . . . 14-3
OnStar®Diagnostics . . . . . . . . . . . 14-5