radio CADILLAC XTS 2018 Owner's Guide

Cadillac XTS Owner Manual (GMNA-Localizing-U.S./Canada-11354412) -
2018 - crc - 11/16/17
312 VEHICLE CARE
Caution
To prevent scratching, never use
abrasive cleaners on automotive
glass. Abrasive cleaners or
aggressive cleaning may damage
the rear window defogger.
Cleaning the windshield with water
during the first three to six months of
ownership will reduce tendency to fog.
Speaker Covers
Vacuum around a speaker cover
gently, so that the speaker will not be
damaged. Clean spots with water and
mild soap.
Coated Moldings
Coated moldings should be cleaned.
. When lightly soiled, wipe with a
sponge or soft, lint-free cloth
dampened with water.
. When heavily soiled, use warm
soapy water.
Fabric/Carpet/Suede
Start by vacuuming the surface using
a soft brush attachment. If a rotating
vacuum brush attachment is being
used, only use it on the floor carpet.
Before cleaning, gently remove as
much of the soil as possible:
.
Gently blot liquids with a paper
towel. Continue blotting until no
more soil can be removed.
. For solid soils, remove as much as
possible prior to vacuuming.
To clean: 1. Saturate a clean, lint-free colorfast cloth with water.
Microfiber cloth is recommended
to prevent lint transfer to the
fabric or carpet.
2. Remove excess moisture by gently wringing until water does
not drip from the cleaning cloth.
3. Start on the outside edge of the soil and gently rub toward the
center. Fold the cleaning cloth to
a clean area frequently to
prevent forcing the soil in to the
fabric. 4. Continue gently rubbing the
soiled area until there is no
longer any color transfer from
the soil to the cleaning cloth.
5. If the soil is not completely removed, use a mild soap
solution followed only by plain
water.
If the soil is not completely removed,
it may be necessary to use a
commercial upholstery cleaner or spot
lifter. Test a small hidden area for
colorfastness before using a
commercial upholstery cleaner or spot
lifter. If ring formation occurs, clean
the entire fabric or carpet.
After cleaning, use a paper towel to
blot excess moisture.
Cleaning High Gloss Surfaces
and Vehicle Information and
Radio Displays
Use a microfiber cloth on high gloss
surfaces or vehicle displays. First, use
a soft bristle brush to remove dirt that
can scratch the surface. Then gently
clean by rubbing with a microfiber
cloth. Never use window cleaners or

Cadillac XTS Owner Manual (GMNA-Localizing-U.S./Canada-11354412) -
2018 - crc - 11/16/17
334 CUSTOMER INFORMATION
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . . . . . 334
Customer Assistance Offices . . . . 336
Customer Assistance for Text Telephone (TTY) Users . . . . . . . . . 336
Online Owner Center . . . . . . . . . . . . . 337
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . . . 337
Roadside Service . . . . . . . . . . . . . . . . . 338
Scheduling Service Appointments . . . . . . . . . . . . . . . . . . . 340
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . . . 340
Collision Damage Repair . . . . . . . . . 341
Service Publications Ordering Information . . . . . . . . . . . . . . . . . . . . . 343
Radio Frequency Statement . . . . . 344
Reporting Safety Defects
Reporting Safety Defects to the United States Government . . . . . 344
Reporting Safety Defects to the Canadian Government . . . . . . . . . 344 Reporting Safety Defects to
General Motors . . . . . . . . . . . . . . . . . 345
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . . . . . . . . 345
Event Data Recorders . . . . . . . . . . . . 345
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 346
Infotainment System . . . . . . . . . . . . . 346
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Cadillac. Normally, any concerns with
the sales transaction or the operation
of the vehicle will be resolved by your
dealer's sales or service departments.
Sometimes, however, despite the best
intentions of all concerned,
misunderstandings can occur. If your
concern has not been resolved to your
satisfaction, the following steps
should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns can
be quickly resolved at that level. If the
matter has already been reviewed with
the sales, service or parts manager,
contact the owner of your dealership
or the general manager.
STEP TWO : If after contacting a
member of dealership management, it
appears your concern cannot be
resolved by your dealership without

Cadillac XTS Owner Manual (GMNA-Localizing-U.S./Canada-11354412) -
2018 - crc - 11/16/17
CUSTOMER INFORMATION 337
Online Owner Center
Online Owner Experience (U.S.)
my.cadillac.com
The Cadillac online owner experience
allows interaction with Cadillac and
keeps important vehicle-specific
information in one place.
Membership Benefits
E:Download owner’s manuals and
view vehicle-specific how-to videos.
G: View maintenance schedules,
alerts, and OnStar onboard vehicle
diagnostic information. Schedule
service appointments.
I: View printable dealer-recorded
service records and self-recorded
service records.
D: Select a dealer and view
locations, maps, phone numbers, and
hours.
r: Track your vehicle’s warranty
information.
J: View active recalls or search by
Vehicle Identification Number (VIN).
See Vehicle Identification Number (VIN)
0 330.
H:View GM Card, SiriusXM Satellite
radio (if equipped), and OnStar
account information.
F: Chat with online help
representatives.
See my.cadillac.com to register your
vehicle.
Cadillac Owner Centre (Canada)
cadillacowner.ca
Visit the Cadillac Owner Centre:
. Chat live with online help
representatives.
. Locate owner resources such as
lease-end, financing, and warranty
information.
. Retrieve favorite articles, quizzes,
tips, and multimedia galleries
organized into the Featured
Articles and Auto Care Sections.
. Download owner’s manuals. .
Find Cadillac-recommended
maintenance services.
GM Mobility
Reimbursement Program
This program is available to qualified
applicants for cost reimbursement, up
to certain limits, of eligible
aftermarket adaptive equipment
required for the vehicle, such as hand
controls or a wheelchair/scooter lift
for the vehicle.
To learn about the GM Mobility
program, see www.gmmobility.com or
call the GM Mobility Assistance
Center at 1-800-323-9935. Text
Telephone (TTY) users, call
1-800-833-9935.

Cadillac XTS Owner Manual (GMNA-Localizing-U.S./Canada-11354412) -
2018 - crc - 11/16/17
344 CUSTOMER INFORMATION
Radio Frequency
Statement
This vehicle has systems that operate
on a radio frequency that complies
with Part 15/Part 18 of the Federal
Communications Commission (FCC)
rules and with Innovation, Science
and Economic Development (ISED)
Canada's RSP-100 / license-exempt
RSS's / ICES-001.
Operation is subject to the following
two conditions:1. The device may not cause harmful interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.
Reporting Safety
Defects
Reporting Safety Defects
to the United States
Government
If you believe that your vehicle
has a defect which could cause a
crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
General Motors.
If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that a
safety defect exists in a group of
vehicles, it may order a recall and
remedy campaign. However,
NHTSA cannot become involved
in individual problems between
you, your dealer, or General
Motors. To contact NHTSA, you may call
the Vehicle Safety Hotline toll-free
at 1-888-327-4236 (TTY:
1-800-424-9153); go to
http://www.safercar.gov;
or write to:
Administrator, NHTSA
1200 New Jersey Avenue, S.E.
Washington, D.C. 20590
You can also obtain other
information about motor vehicle
safety from http://www.safercar.gov
.
Reporting Safety Defects
to the Canadian
Government
If you live in Canada, and you
believe that the vehicle has a
safety defect, notify Transport
Canada immediately, and notify
General Motors of Canada
Company. Call Transport Canada
at 1-800-333-0510; go to:
www.tc.gc.ca/recalls (English)
www.tc.gc.ca/rappels (French)

Cadillac XTS Owner Manual (GMNA-Localizing-U.S./Canada-11354412) -
2018 - crc - 11/16/17
CUSTOMER INFORMATION 345
or write to:
Transport Canada
Motor Vehicle Safety Directorate
Defect Investigations and Recalls
Division
80 Noel Street
Gatineau
,QC J8Z 0A1
Reporting Safety Defects
to General Motors
In addition to notifying NHTSA (or
Transport Canada) in a situation like
this, notify General Motors.
Call 1-800-458-8006, or write:
Cadillac Customer Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1-888-446-2000,
or write:
Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Company
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Vehicle Data Recording
and Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven. For example, the
vehicle uses computer modules to
monitor and control engine and
transmission performance, to monitor
the conditions for airbag deployment
and deploy them in a crash, and,
if equipped, to provide antilock
braking to help the driver control the
vehicle. These modules may store data
to help the dealer technician service
the vehicle. Some modules may also
store data about how the vehicle is
operated, such as rate of fuel
consumption or average speed. These
modules may retain personal
preferences, such as radio presets, seat
positions, and temperature settings.
Event Data Recorders
This vehicle is equipped with an event
data recorder (EDR). The main
purpose of an EDR is to record, in
certain crash or near crash-likesituations, such as an air bag
deployment or hitting a road obstacle,
data that will assist in understanding
how a vehicle’s systems performed.
The EDR is designed to record data
related to vehicle dynamics and safety
systems for a short period of time,
typically 30 seconds or less. The EDR
in this vehicle is designed to record
such data as:
.
How various systems in your
vehicle were operating;
. Whether or not the driver and
passenger safety belts were
buckled/fastened;
. How far (if at all) the driver was
depressing the accelerator and/or
brake pedal; and,
. How fast the vehicle was traveling.
These data can help provide a better
understanding of the circumstances in
which crashes and injuries occur.
Note
EDR data are recorded by your vehicle
only if a non-trivial crash situation
occurs; no data are recorded by the
EDR under normal driving conditions

Cadillac XTS Owner Manual (GMNA-Localizing-U.S./Canada-11354412) -
2018 - crc - 11/16/17
354 ONSTAR
may not work if the OnStar equipment
is not properly installed or it has not
been properly maintained.
If equipment or software is added,
connected, or modified, OnStar
services may not work. Other
problems beyond the control of
OnStar—such as hills, tall buildings,
tunnels, weather, electrical system
design and architecture of the vehicle,
damage to the vehicle in a crash,
or wireless phone network congestion
or jamming —may prevent service.
See Radio Frequency Statement 0344.
Services for People with
Disabilities
Advisors provide services to help with
physical disabilities and medical
conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc., that
meets accessibility needs. .
Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to communicate
to deaf, hard-of-hearing,
or speech-impaired customers while in
the vehicle. The available
dealer-installed TTY system can
provide in-vehicle access to all OnStar
services, except Virtual Advisor and
OnStar Turn-by-Turn Navigation.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need to
be changed the first time when
speaking with an Advisor. To change
the OnStar PIN, contact an OnStar
Advisor by pressing
Qor calling
1-888-4ONSTAR.
Warranty
OnStar equipment may be warranted
as part of the vehicle warranty.
Languages
The vehicle can be programmed
to respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote Door
Unlock or Stolen Vehicle Assistance
after the vehicle has been off
continuously for 10 days without an
ignition cycle. If the vehicle has not
been started for 10 days, OnStar can
contact Roadside Assistance or a
locksmith to help gain access to the
vehicle.
Global Positioning System (GPS)
. Obstruction of the GPS can occur
in a large city with tall buildings;
in parking garages; around
airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals are
not available, the OnStar system
should still operate to call OnStar.

Cadillac XTS Owner Manual (GMNA-Localizing-U.S./Canada-11354412) -
2018 - crc - 11/16/17
ONSTAR 355
However, OnStar could have
difficulty identifying the exact
location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to the
vehicle. Do not place items over or
near the antenna to prevent blocking
cellular and GPS signal reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage or
the cellular network has reached
maximum capacity, this message may
come on. Press
Qto try the call again
or try again after driving a few miles
into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service, and
GPS satellite technologies to be
available and operating for features to
function properly. These systems may
not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated into
the electrical architecture of the
vehicle. Do not add any electrical
equipment. See Add-On Electrical
Equipment 0230. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that are stored in the vehicle, such as
OnStar Hands-Free Calling name tags,
saved navigation destinations,
or pre-set radio stations. Neither
OnStar nor GM is responsible for any
affected or erased data or settings.
These updates or changes may also
collect personal information. Such
collection is described in the OnStar
privacy statement or separately
disclosed at the time of installation.
These updates or changes may also
cause a system to automatically
communicate with GM servers to
collect information about vehicle
system status, identify whether
updates or changes are available,
or deliver updates or changes. An
active OnStar agreement constitutes
consent to these software updates or
changes and agreement that either
OnStar or GM may remotely deliver
them to the vehicle.
Privacy
The complete OnStar Privacy
Statement may be found at
www.onstar.com (U.S.),
or www.onstar.ca (Canada). We
recommend that you review it. If you

Cadillac XTS Owner Manual (GMNA-Localizing-U.S./Canada-11354412) -
2018 - crc - 11/16/17
INDEX 361
E
Electric Parking Brake . . . . . . . . . . . . . . 191
Electric Parking Brake Light . . . . . . . 130
Electrical Equipment, Add-On . . . . . 230
Electrical SystemEngine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260
Fuses and Circuit Breakers . . . . . . . 260
Instrument Panel Fuse Block . . . . 263
Overload . . . . . . . . . . . . . . . . . . . . . . . . . . . 259
Rear Compartment Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265
Emergency OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 348
Engine Air Cleaner/Filter . . . . . . . . . . . . . . . . . 243
Check Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . . . . . 128
Compartment Overview . . . . . . . . . . 236
Coolant Temperature Gauge . . . . . 124
Coolant Temperature
Warning Light . . . . . . . . . . . . . . . . . . . 133
Cooling System . . . . . . . . . . . . . . . . . . . 245
Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239
Drive Belt Routing . . . . . . . . . . . . . . . . 333
Exhaust . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Heater . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Oil Life System . . . . . . . . . . . . . . . . . . . . 242 Engine (cont'd)
Oil Pressure Light . . . . . . . . . . . . . . . . . 134
Overheated Protection
Operating Mode . . . . . . . . . . . . . . . . . 250
Overheating . . . . . . . . . . . . . . . . . . . . . . . 249
Power Messages . . . . . . . . . . . . . . . . . . 143
Running While Parked . . . . . . . . . . . 188
Starting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Engine Oil
Temperature Gauge . . . . . . . . . . . . . . . 124
Entry Lighting . . . . . . . . . . . . . . . . . . . . . . 157
Equipment, Towing . . . . . . . . . . . . . . . . . 229
Event Data Recorders . . . . . . . . . . . . . . 345
Exit Lighting . . . . . . . . . . . . . . . . . . . . . . . . 158
Extended Parking . . . . . . . . . . . . . . . . . . . 186
Extender, Seat Belt . . . . . . . . . . . . . . . . . . 73
Exterior Lamp Controls . . . . . . . . . . . . 152
Exterior Lamps Off Reminder . . . . . . 153
Exterior Lighting Battery Saver . . . . 158
F
Features Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Filter,
Engine Air Cleaner . . . . . . . . . . . . . . . . 243
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . . . 154
Flashers, Hazard Warning . . . . . . . . . . 155
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 286 Flat Tire (cont'd)
Changing . . . . . . . . . . . . . . . . . . . . . . . . . . 295
Floor Mats . . . . . . . . . . . . . . . . . . . . . . . . . . . 314
Fluid Automatic Transmission . . . . . . . . . 243
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253
Power Steering . . . . . . . . . . . . . . . . . . . . 250
Washer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251
Folding Mirrors . . . . . . . . . . . . . . . . . . . . . . 45
Forward Automatic Braking . . . . . . . . 215
Forward Collision Alert (FCA)
System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 344
Front Seats Heated and Ventilated . . . . . . . . . . . . . 62
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222 Additives . . . . . . . . . . . . . . . . . . . . . . . . . . 223
Economy Driving . . . . . . . . . . . . . . . . . . . 26
Filling a Portable Fuel
Container . . . . . . . . . . . . . . . . . . . . . . . . 225
Filling the Tank . . . . . . . . . . . . . . . . . . . 224
Foreign Countries . . . . . . . . . . . . . . . . . 223
Gauge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Low Fuel Warning Light . . . . . . . . . 134
Requirements, California . . . . . . . . . 223
Full-Size Spare Tire . . . . . . . . . . . . . . . . . 300

Cadillac XTS Owner Manual (GMNA-Localizing-U.S./Canada-11354412) -
2018 - crc - 11/16/17
INDEX 365
Perchlorate MaterialsRequirements, California . . . . . . . . . 234
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Power Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Outlets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Protection, Battery . . . . . . . . . . . . . . . . 158
Retained Accessory (RAP) . . . . . . . . 185
Seat Adjustment . . . . . . . . . . . . . . . . . . . . 56
Steering Fluid . . . . . . . . . . . . . . . . . . . . . 250
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Pregnancy, Using Seat Belts . . . . . . . . . 73
Premium Care Maintenance Cadillac . . . . . . . . . . . . . . . . . . . . . . . . . . . . 317
Privacy Vehicle Data Recording . . . . . . . . . . 345
Program Courtesy Transportation . . . . . . . . . 340
Proposition
65 Warning,
California . . . . . . . . . . . . . . .233, 254, 301, Back Cover
R
Radio Frequency Statement . . . . . . . . 344
Reading Lamps . . . . . . . . . . . . . . . . . . . . . 157 Rear Axle
Limited-Slip . . . . . . . . . . . . . . . . . . . . . . . 195
Rear Climate Control System . . . . . . 165
Rear Seat Armrest . . . . . . . . . . . . . . . . . . . 67
Rear Seat Pass-Through Door . . . . . . . 68
Rear Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Heated . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Rear Vision Camera (RVC) . . . . . . . . . 207
Rear Window Sunshade . . . . . . . . . . . . . 49
Rearview Mirrors Automatic Dimming . . . . . . . . . . . . . . . . 46
Reclining Seatbacks . . . . . . . . . . . . . . . . . 59
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . . . . . . . 326
Records Maintenance . . . . . . . . . . . . . . . . . . . . . . 329
Recreational Vehicle Towing . . . . . . . 304
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . . . . . . . . . . . 337
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Remote Vehicle Start . . . . . . . . . . . . . . . . 34
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Maintenance . . . . . . . . . . . . . . . . . . . . . . 327
Replacing Airbag System . . . . . . . . . . . . 87
Replacing LATCH System Parts after a Crash . . . . . . . . . . . . . . . . . . . . . . . 100 Replacing Seat Belt System
Parts after a Crash . . . . . . . . . . . . . . . . . 74
Reporting Safety Defects Canadian Government . . . . . . . . . . . . 344
General Motors . . . . . . . . . . . . . . . . . . . 345
U.S. Government . . . . . . . . . . . . . . . . . . 344
Restraints
Where to Put . . . . . . . . . . . . . . . . . . . . . . . . 93
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . . . . . . . 185
Reverse Tilt Mirrors . . . . . . . . . . . . . . . . . 46
Ride Control Systems
Limited Slip Rear Axle . . . . . . . . . . . 195
Magnetic . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Roads Driving, Wet . . . . . . . . . . . . . . . . . . . . . . . 173
Roadside Service . . . . . . . . . . . . . . . . . . . . 338
Roof Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Rotation, Tires . . . . . . . . . . . . . . . . . . . . . . 280
Routing, Engine Drive Belt . . . . . . . . . 333
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
S
Safety Defects ReportingCanadian Government . . . . . . . . . . . . 344
General Motors . . . . . . . . . . . . . . . . . . . 345