CHEVROLET ASTRO 1998 2.G Owners Manual

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Part D: Recommended Fluids
and Lubricants
NOTE: Fluids and lubricants identified below by name,
part number or specification may be obtained from
your dealer.
USAGE
Engine Oil
Engine Coolant
FLUIDLUBRICANT
Engine Oil with the American
Petroleum Institute Certified For
Gasoline Engines “Starburst”
symbol of the proper viscosity.
To
determine the preferred viscosity
for your vehicle’s engine, see
“Engine Oil” in the Index.
50/50 mixture of clean water
(preferably distilled) and use only
GM Goodwrench@ DEX-COOL@
or Havoline@ DEX-COOL@
Coolant. See “Engine Coolant” in
the Index.
USAGE
Hydraulic Brake
System
Parking Brake Cable Guides
Power Steering
System
Automatic
Transmission
Key Lock
Cylinders
FLUIDLUBRICANT
Delco Supreme 11 @ Brake Fluid
(GM Part
No. 12377967 or
equivalent DOT-3 Brake Huid).
Chassis Lubricant (GM Part
No. 12377985 or equivalent) or
lubricant meeting requirements
of NLGI
# 2, Category LB
or GC-LB.
GM Power Steering Fluid (GM
Part No. 1052884
- 1 pint,
10500 17
- 1 quart, or equivalent).
DEXR0N’-I11 Automatic
Transmission Fluid.
Multi-h ose Lubricant,
Superlube
% (GM Part
No. 12346241 or equivalent).
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Downloaded from www.Manualslib.com manuals search engine I USAGE I FLUIDLUBRICANT I
Chassis Lubrication Chassis
Lubricant (GM Part
No. 12377985 or equivalent) or
lubricant meeting requirements
of NLGI ## 2, Category LB
or GC-LB.
Front Wheel
Bearings Wheel Bearing Lubricant meeting
requirements
of NLGI # 2,
Category GC or GC-LB (GM Part
No. 1051344 or equivalent).
Differential, Axle Lubricant (GM Part
Front and Rear
No. 1052271) or SAE SOW-90
Axle GL-5 Gear Lubricant.
Transfer Case DEXRON@-I11 Automatic
Transmission Fluid.
I
USAGE
Windshield
Washer Solvent
Hood Latch
Assembly,
Pivots, Spring
Anchor and Release Pawl
Hood and Door
Hinges
patherstrip Conditioning
FLUIDLUBRICANT
GM Optikleen' Washer Solvent
(GM Part
No. 1051515)
or equivalent.
Lubriplate@ Lubricant Aerosol
(GM Part No. 12346293 or
equivalent) or lubricant meeting
requirements
of NLGI # 2,
Category LB or GC-LB.
Multi-Pur ose Lubricant, Superlube (GM Part
No. 12346241 or equivalent).
Dielectric Silicone Grease (GM
Part No. 12345579 or equivalent).
b
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Downloaded from www.Manualslib.com manuals search engine Part E: Maintenance Record
After the scheduled services are performed, record the
date, odometer reading and who performed the service
in the boxes provided after the maintenance interval.
Any additional information from “Owner Checks and
Services” or “Periodic Maintenance” can be added on
the following record pages. Also, you should retain all
maintenance receipts. Your owner information portfolio
is a convenient place to store them.
Maintenance Record
ODOMETER
DATE MAINTENANCE PERFORMED SERVICED
BY READING
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Downloaded from www.Manualslib.com manuals search engine Section 8 Customer Assistance Information
Here you will find out how to contact Chevrolet if you need assistance. This section also tells you how to obtain
service publications and how to report any safety defects.
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8-4
8-5
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8-8
8-9 Customer Satisfaction Procedure
Customer Assistance for Text Telephone
(TTY) Users
Chevrolet Roadside Assistance Program
Canadian Roadside Assistance
Courtesy Transportation
GM Participation in an Alternative Dispute
Resolution Program 8-
10
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Warranty Information
Reporting Safety Defects
to the United
States Government
Reporting Safety Defects
to the
Canadian Government
Reporting Safety Defects to General Motors
Ordering Service and Owner Publications
in Canada
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Downloaded from www.Manualslib.com manuals search engine Customer Satisfaction Procedure Chevrolet dealers have the facilities, trained technicians
and up-to-date information
to promptly address any
concerns
you may have. However, if a concern has not
been resolved
to your complete satisfaction, take the
following steps:
STEP ONE -- Discuss your concern with a member
of dealership management. Normally, concerns can
be quickly resolved at that level. If the matter has
already been reviewed with the sales, service or parts
manager, contact the owner
of the dealership or the
general manager.
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Downloaded from www.Manualslib.com manuals search engine STEP TWO -- If after contacting a member of
dealership management,
it appears your concern
cannot be resolved by the dealership without further
help, contact the Chevrolet Customer Assistance
Center by calling 1-800-222- 1020. In Canada,
contact
GM of Canada Customer Communication
Centre
in Oshawa by calling 1-800-263-3777
(English) or 1-800-263-7854 (French).
For help outside
of the United States and Canada, call
the following numbers as appropriate:
In Mexico: (525) 625-3256
In Puerto Rico: 1-800-496-9992 (English) or
1-800-496-9993 (Spanish)
In the U.S. Virgin Islands: 1-800-496-9994
0 In the Dominican Republic: 1-800-75 1-4135
(English) or 1-800-75 1-4136 (Spanish)
In the Bahamas: 1-800-389-0009
In Bermuda, Barbados, Antigua and the British
Virgin Islands: 1-800-534-0 122
In all other Caribbean countries: (809) 763- 13 15
0 In 0th overseas locations, call GM Overseas - ~
Distribution Corporation in Canada at:
(905) 644-4
1 1 2.
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Downloaded from www.Manualslib.com manuals search engine For prompt assistance, please have the following
information available
to give the Customer
Assistance Representative:
Your name, address, home and business
telephone numbers
0 Vehicle Identification Number (This is available
from the vehicle registration or title, or the plate at
the top left
of the instrument panel and visible
through the windshield.)
Dealership name and location
0 Vehicle delivery date and present mileage
0 Nature of concern
We encourage you to call us so we can give your inquiry
prompt attention. However,
if you wish to write
Chevrolet, address your inquiry to:
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 7047
Troy, MI 48007-7047
In Canada, write to:
General Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7 Refer to your Warranty and
Owner Assistance
Information booklet
for addresses of
GM Overseas offices.
When contacting Chevrolet, please remember that your concern will likely be resolved in the dealership,
using the dealer’s facilities, equipment and personnel.
That
is why we suggest you follow Step One first if
you have a concern.
Customer Assistance for Text
Telephone (TTY)
Users
To assist customers who are deaf, hard of hearing, or
speech-impaired and who
use Text Telephones (TTYs),
Chevrolet has
TTY equipment available at its Customer
Assistance Center. Any TTY user can communicate with
Chevrolet by dialing: 1-800-833-CHEV.
(TTY users in
Canada can dial 1-800-263-3830.)

Downloaded from www.Manualslib.com manuals search engine Chevrolet Roadside
Assistance Program
n
To enhance Chevrolet’s strong commitment to customer
satisfaction, Chevrolet is excited to announce the
establishment
of the Chevrolet Roadside Assistance
Center. As the owner
of a 1998 Chevrolet, membership
in Roadside Assistance is free. Roadside
Assistance
is available 24 hours a day,
365 days a year, by calling 1-800-CHEV-USA
( 1-800-243-8872). This toll-free number will provide
you over-the-phone roadside assistance with minor
mechanical problems.
If your problem cannot be
resolved over the phone,
our advisors have access to a
nationwide network
of dealer recommended service
providers. Roadside membership is free, however some
services may incur costs.
Roadside offers two levels
of service to the customer,
Basic Care and CourtesyTM Care:
Toll-free number, 1 -800-CHEV-USA
Free towing for warranty repairs
Basic over-the-phone technical advice
Available dealer services at reasonable costs (i.e.,
wrecker services, locksmith/key service, glass
repair, etc.)

Downloaded from www.Manualslib.com manuals search engine ROADSIDE Courtesy TM Care PROVIDES:
Roadside Basic Care services (as outlined previously)
Plus:
FREE Non-Warranty Towing (to the closest dealer
from a legal roadway)
FREE Locksmith/Key Service (when keys are lost
0 FREE Flat Tire Service (spare installed on the road)
on
the road or locked inside)
FREE Jump Start (at home or on the road)
0 FREE Fuel Delivery ($5 of fuel delivered on
the road) Chevrolet offers Courtesy Transportation
for customers
needing warranty service. Courtesy Transportation will
be offered in conjunction with the coverage provided by the Bumper
to Bumper New Vehicle Limited Warranty
to eligible purchasers of 1998 Chevrolet passenger car
and light duty trucks. (Please see your selling dealer
for details.)
Note:
Courtesy Care is available to retail and retail lease
customers operating 1998 and newer Chevrolet vehicles
for a period
of 3 years/36,000 miles (60 000 km),
whichever occurs first. All
Courtesy Care services must
be pre-arranged by Chevrolet Roadside or dealer
Service Management.
Basic Care and Courtesy Care are not part of or
included
in the coverage provided by the New Vehicle
Limited Warranty. Chevrolet reserves the right to
modify or discontinue
Basic Care and Courtesy Care
at any time.
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