phone CHEVROLET ASTRO 1999 User Guide

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8-11
REPORTING SAFETY DEFECTS
TO GENERAL MOTORS
In addition to notifying NHTSA (or Transport Canada)
in a situation like this, we certainly hope you'll notify
us. Please call us at 1
-800-222-1020, or write:
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 7047
Troy, MI 48007
-7047
In Canada, please call us at 1
-800-263-3777 (English)
or 1-800-263-7854 (French). Or, write:
General Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Ordering Service and Owner
Publications in Canada
Service manuals, owner's manuals and other service
literature are available for purchase for all current and
past model General Motors vehicles.
The toll-free telephone number for ordering information
in Canada is 1-800-668-5539.

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8-13
PUBLICATION FORM
NUMBEROrders will be mailed within 10 days of receipt. Please allow adequate time for postal
service. If further information is needed, write to the address shown below or call
1-800-551-4123. Material cannot be returned for credit without packing slip with return
information within 30 days of delivery. On returns, a re-stocking fee may be applied
against the original order. ORDER TOLL FREE
(NOTE: For Credit Card Holders Only)1-800-551-4123(Monday-Friday 8:00 AM ± 6:00 PM EST)
FAX Orders Only 1-313-865-5927
Service Manual
NOTE: Dealers and Companies please provide dealer or company name, and also the
name of the person to whose attention the shipment should be sent.
Mail completed order form to:
HELM, INCORPORATED
P.O. Box 07130
Detroit, MI 48207
For purchases outside U.S.A. please write to the above address for quotation.
1999$90.00
1999
$50.00
1999
$20.00
1999
$15.00
TOTAL MATERIAL
Michigan Purchasers
U.S. Order Processing$6.00
Canadian Postage
GRAND TOTAL
add 6% sales tax
(See Note Below)
GM-CHE-ORD99 *(Prices are subject to change without notice and without incurring
obligation. Allow ample time for delivery.)Note to Canadian Customers: All listed prices are quoted in U.S. funds. Canadian residents
are to make checks payable in U.S. funds. To cover Canadian postage, add $11.50 plus the
U.S. order processing.
(CUSTOMER'S NAME) (ATTENTION)
(STREET ADDRESSÐNO P.O. BOX NUMBERS)
(CITY) (ZIP CODE)
DAYTIME TELEPHONE NO.(STATE)
AREA CODE
( )P
Check or Money
Order payable to
Helm, Inc. (USA funds
only Ð
do not send cash.)
VISA
Discover
Account
Number:
Expiration
Date mo/yr:
CUSTOMER SIGNATURE
S
ITEM DESCRIPTIONNAME YEAR VEHICLE MODEL
QTY.PRICE
EACH*TOTAL
PRICE1
9
9
9
G
M
H
I
P

T
OA
Y
M
E
N
T
Owner's Manual Without Portfolio Owner's Manual In Portfolio Car & Light Truck
Transmission Unit Repair
MasterCard
Check here if your billing address
is different from your shipping
address shown.
PUBLICATION FORM
NUMBER

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9-3
Clock, Setting the 3-9 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Comfort Controls 3-2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Compact Disc Care 3-31 . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Compact Disc Player 3-18, 3-23 . . . . . . . . . . . . . . . . . . . . . . .
Compact Spare Tire 5-32 . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Control of a Vehicle 4-6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Convenience Net 2-48 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Convex Outside Mirror 2-41 . . . . . . . . . . . . . . . . . . . . . . . . . .
Coolant 6-27 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Heater, Engine 2-19 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Recovery Tank 5-12 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cooling System 5-10 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Courtesy Transportation 8-8 . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cruise Control 2-34 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Customer Assistance for Text Telephone Users 8-4 . . . . . . . . .
Customer Assistance Information 8-1 . . . . . . . . . . . . . . . . . . .
Customer Satisfaction Procedure 8-2 . . . . . . . . . . . . . . . . . . . .
Damage, Finish 6-57 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Damage, Sheet Metal 6-57 . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Daytime Running Lamps 2-38 . . . . . . . . . . . . . . . . . . . . . . . . .
Daytime Running Lamps Indicator Light 2-68 . . . . . . . . . . . .
Dead Battery 5-3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Defects, Reporting Safety 8-10, 8-11 . . . . . . . . . . . . . . . . . . .
Defensive Driving 4-2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Defogger, Rear Window 3-8 . . . . . . . . . . . . . . . . . . . . . . . . . .
Defrosting 3-6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Dimensions, Vehicle 6-69 . . . . . . . . . . . . . . . . . . . . . . . . . . . . Disabilities, Persons with 8
-5 . . . . . . . . . . . . . . . . . . . . . . . . . .
Dome Lamps 2-38 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Door
Front 2
-4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Locks 2-6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Rear 2-4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Sliding 2-10 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Drive Position 2-22 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Driver Position 1-17 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Driving
City 4
-19 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Defensive 4-2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Drunken 4-3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Freeway 4-20 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
In a Blizzard 4-26 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
In Foreign Countries 6-5 . . . . . . . . . . . . . . . . . . . . . . . . . . .
In the Rain 4-16 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Night 4-14 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
On Curves 4-9 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
On Grades While Towing a Trailer 4-37 . . . . . . . . . . . . . . .
On Hill and Mountain Roads 4-22 . . . . . . . . . . . . . . . . . . . .
On Snow or Ice 4-24 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Through Water 4-18 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Wet Roads 4-16 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Winter 4-24 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
With a Trailer 4-35 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Drunken Driving 4-3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .