phone CHEVROLET ASTRO CARGO VAN 2004 2.G User Guide

Emergency Tow:Tow to the nearest dealership
for warranty service or in the event of a
vehicle-disabling accident. Assistance when the
vehicle is mired in sand, mud or snow.
Flat Tire Change:Installation of a spare tire will be
covered at no charge. (The customer is responsible
for the repair or replacement of the tire if not
covered by a warrantable failure.)
Jump Start:No-start occurrences which require
a battery jump start will be covered at no charge.
Dealer Locator Service
In many instances, mechanical failures are covered
under Chevrolet’s Bumper-to-Bumper warranty.
However, when other services are utilized, our
Roadside Assistance Representatives will explain
any payment obligations you might incur.
For prompt and efficient assistance when calling,
please provide the following to the Roadside
Assistance Representative:
Your name, home address, and home
telephone number
Telephone number of your location
Location of the vehicle
Model, year, color, and license plate number
Mileage, Vehicle Identication Number and
delivery date of the vehicle
Description of the problem
While we hope you never have the occasion to use
our service, it is added security while traveling for you
and your family. Remember, we are only a phone
call away. Chevrolet Roadside Assistance:
1-800-CHEV-USA (1-800-234-8872), text telephone
(TTY) users, call 1-888-889-2438.
Chevrolet reserves the right to limit services or
reimbursement to an owner or driver when, in
Chevrolet’s judgement, the claims become excessive
in frequency or type of occurrence.
Roadside Assistance is not part of or included in the
coverage provided by the New Vehicle Limited Warranty.
Chevrolet reserves the right to make any changes or
discontinue the Roadside Assistance program at
any time without notication.
Canadian Roadside Assistance
Vehicles purchased in Canada have an extensive
roadside assistance program accessible from anywhere
in Canada or the United States. Please refer to the
Warranty and Owner Assistance Information book.
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Cruise Control.................................................. 3-9
Current and Past Model Order Forms................7-13
Customer Assistance Information
Courtesy Transportation.................................. 7-8
Customer Assistance for Text
Telephone (TTY) Users............................... 7-4
Customer Assistance Offices........................... 7-4
Customer Satisfaction Procedure..................... 7-2
GM Mobility Program for Persons
with Disabilities.......................................... 7-6
Reporting Safety Defects to
General Motors........................................7-12
Reporting Safety Defects to the
Canadian Government..............................7-11
Reporting Safety Defects to the
United States Government.........................7-11
Roadside Assistance Program......................... 7-6
Service Publications Ordering Information........7-12
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Daytime Running Lamps (DRL).........................3-13
Defensive Driving............................................. 4-2
Defogging and Defrosting.................................3-18
Directing the Airow........................................3-21Disabling the Theft-Deterrent Feature.................3-46
Doing Your Own Service Work........................... 5-3
Dome Lamps.................................................3-15
Door
Locks.......................................................... 2-7
Power Door Locks......................................... 2-8
Programmable Automatic Door Locks............... 2-8
Rear Doors.................................................2-12
Sliding Side Door.......................................... 2-9
Driver
Position, Safety Belt.....................................1-18
Driver Information System................................2-40
Driving
At Night.....................................................4-14
City...........................................................4-18
Defensive..................................................... 4-2
Drunken....................................................... 4-2
Freeway.....................................................4-19
Hill and Mountain Roads..............................4-22
In Rain and on Wet Roads...........................4-15
Winter........................................................4-24
Driving On Grades..........................................4-43
Driving on Snow or Ice....................................4-24
Driving Through Deep Standing Water...............4-17
Driving Through Flowing Water.........................4-17
Driving with a Trailer.......................................4-41
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