service CHEVROLET AVALANCHE 2002 1.G User Guide

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OnStar
System (If Equipped)
OnStar is a vehicle communications system that
offers a variety of services and provides a hands
-free
communication link between you and the OnStar Center.
A service subscription agreement and fee are required in
order to receive OnStar service. Services are available
24 hours a day, 7 days a week. For more information,
call 1
-888-ONSTAR-7 (1-888-667-8277).
OnStar Services Button: Press this button once
to contact an advisor who will be able to assist you with
these services. If you are not quickly connected, the
system will automatically reset and redial. This ensures
connection to the center; there is no additional action
required. Press the Call Answer/End button to cancel the
automatic redial.
Emergency Button: In an emergency situation,
press the emergency service button. Upon receiving the
call, an advisor at the center will locate your vehicle and
assess the situation. If necessary, the advisor will alert
the nearest emergency service provider.
Call ANSWER/END Button: Use this button
to answer a call. (If you are receiving a call, the audio
system will mute, and the ring will be heard). Press this
button at the end of a call to disconnect and return the
audio system to its previous settings. This button will
also cancel a call if one of the buttons is accidentally
pressed or if the automatic redial function is activated.
Volume Control: You can control the volume of the
OnStar System using either the volume knob on the
radio or using the steering wheel controls, if equipped.
Telltale Light: This light will indicate the status of
the system. A solid green light will come on when you
start the vehicle to let you know that the system is on
and is ready to make or receive calls.
If the light blinks green it means that an incoming
or outgoing call is in progress. Press the Call
ANSWER/END button if you notice the light
blinking and you are not on a call.

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The light will be red in the event of an OnStar system
malfunction. If this occurs press the OnStar button to
attempt to contact an advisor. If the connection is made,
the advisor will assist you with steps to take to make
sure that the system is functioning properly. If you
cannot contact the advisor, take your vehicle to your
dealership as soon as possible for assistance.
Safety and Security Services
Automatic Notification of Air Bag Deployment: If an
air bag deploys, a priority emergency signal is sent
automatically to the center. An advisor will locate your
vehicle's position, try to contact you and assist you in
the situation. If the center is unable to contact you,
an emergency service provider will be contacted.
Stolen Vehicle Tracking: Call the center at
1
-888-4-ONSTAR (1-888-466-7827) to report
your vehicle stolen. The system can then locate and
track your vehicle and the advisor will be able to notify
the proper authorities.
Roadside Assistance with Location: For vehicle
breakdowns, press the OnStar button. An advisor will
contact the appropriate help.Remote Diagnostics: If an instrument panel light
comes on, the center can perform a check of the engine
on
-board computer. An advisor can then recommend
what action needs to be taken.
OnStar MED
-NET: Med-Net can store your personal
medical history and provide it to emergency personnel
if necessary. (Requires activation and an additional fee.)
Accident Assist: An advisor can provide step
-by-step
guidance following an accident.
Remote Door Unlock: To contact the center, call
1
-888-4-ONSTAR. You will be required to provide
your security information. An advisor will send a
command to your vehicle to unlock itself. The advisor
can delay unlocking your vehicle. Remote Door Unlock
is disabled 48 hours after the vehicle is parked to
maintain the battery charge.
Vehicle Locator Service: To contact the center,
call 1
-888-4-ONSTAR. You will be required to
provide your security information. An advisor will send
a command to your vehicle to sound the horn and/or
flash the lamps.
In order to provide you with excellent service, calls with
the OnStar Center may be monitored or recorded.

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Premium Services (Includes Safety and
Security Services)
Route Support: An advisor can provide directions
or guidance to anywhere you want to go. In addition,
they can help you locate gas stations, rest areas, ATMs,
hospitals, stores, eateries and more.
Concierge Services: The concierge advisor can obtain
tickets, reservations or help with vacation/trip planning
and other unique items and services.
Ride Assist: An advisor can locate transportation in the
event that you are unable to drive.
OnStar System Limitations
Complete limitations can be found on the subscriber
services agreement.
OnStar Service is:

available in the 48 contiguous United States, Alaska,
Hawaii and Canada;

available when the vehicle is within the operating
range of a cellular provider;
subject to limitations caused by atmospheric
conditions, such as severe weather or topographical
conditions, such as mountainous terrain.

subject to cellular carrier equipment limitations.
Global positioning capabilities used to deliver
OnStar service will not be available if satellite
signals are obstructed.
OnStar will not function if the vehicle's battery
is discharged or disconnected. It may also be
inoperative if the vehicle is in an accident and the
OnStar or vehicle electrical system components
are damaged.
Safety and security services are provided by existing
governmental emergency service providers. OnStar
will use reasonable efforts to contact the appropriate
emergency service provider and request assistance but
cannot promise that they will respond to the call in a
timely manner or at all.

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HomeLink
Transmitter
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) this device may not cause harmful interference,
and (2) this device must accept any interference
received, including interference that may cause
undesired operation.
This device complies with RSS
-210 of Industry Canada.
Operation is subject to the following two conditions:
(1) this device may not cause interference, and (2) this
device must accept any interference, including
interference that may cause undesired operation of
the device.
Changes and modifications to this system by other than
an authorized service facility could void authorization to
use this equipment.
Programming the HomeLink Transmitter
Do not use the HomeLink Transmitter with any garage
door opener that does not have the stop and reverse
feature. This includes any garage door opener model
manufactured before April 1, 1982.
Be sure that people and objects are clear of the garage
door you are programming.
It is recommended that a new battery be installed in
your hand
-held transmitter for quicker and more
accurate transmission of the radio frequency.
Your vehicle's engine should be turned off while
programming the transmitter. Follow these steps to
program up to three channels:
1. Decide which one of the three channels (one of the
HomeLink buttons) you want to program.
2. Press and hold the desired button on HomeLink
through Step 3.

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If the air bag readiness light stays on after you start the
vehicle or comes on when you are driving, your air bag
system may not work properly. Have your vehicle
serviced right away.
CAUTION:
If the air bag readiness light stays on after you
start your vehicle, it means the air bag system
may not be working properly. The air bags in
your vehicle may not inflate in a crash, or they
could even inflate without a crash. To help avoid
injury to yourself or others, have your vehicle
serviced right away if the air bag readiness light
stays on after you start your vehicle.
The air bag readiness light should flash for a few
seconds when you turn the ignition key to RUN. If the
light doesn't come on then, have it fixed so it will be
ready to warn you if there is a problem.
Voltmeter
United States Canada
When your engine is not running, but the ignition is in
RUN, this gage shows your battery's state of charge in
DC volts.
When the engine is running, the gage shows the
condition of the charging system. Readings between
the low and high warning zones indicate the normal
operating range.

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Readings in the low warning zone may occur when
a large number of electrical accessories are operating
in the vehicle and the engine is left at an idle for an
extended period. This condition is normal since the
charging system is not able to provide full power at
engine idle. As engine speeds are increased, this
condition should correct itself as higher engine speeds
allow the charging system to create maximum power.
You can only drive for a short time with the reading
in either warning zone. If you must drive, turn off all
unnecessary accessories.
Readings in either warning zone indicate a possible
problem in the electrical system. Have the vehicle
serviced as soon as possible.Brake System Warning Light
With the ignition on, the brake system warning light will
flash when you set the parking brake. The light will flash
if the parking brake doesn't release fully. If you try to
drive with the parking brake engaged, a chime will sound
when the vehicle speed is greater than 3 mph (5 km/h).
Your vehicle's hydraulic brake system is divided into
two parts. If one part isn't working, the other part can
still work and stop you. For good braking, though, you
need both parts working well.
If the warning light comes on, there could be a brake
problem. Have your brake system inspected right away.
United States Canada

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This light should come on briefly when you turn the
ignition key to RUN. If it doesn't come on then,
have it fixed so it will be ready to warn you if there's
a problem.
If the light comes on while you are driving, pull off the
road and stop carefully. You may notice that the pedal is
harder to push. Or, the pedal may go closer to the floor.
It may take longer to stop. If the light is still on, have the
vehicle towed for service. See ªTowing Your Vehicleº
in the Index.
CAUTION:
Your brake system may not be working properly
if the brake system warning light is on. Driving
with the brake system warning light on can lead
to an accident. If the light is still on after you've
pulled off the road and stopped carefully, have
the vehicle towed for service.
Anti-Lock Brake System Warning Light
With the anti-lock brake
system, this light will
come on when you start
your engine and may stay
on for several seconds.
That's normal.
If the light stays on, or comes on when you're driving,
your vehicle needs service. If the regular brake system
warning light isn't on, you still have brakes, but you
don't have anti
-lock brakes. If the regular brake system
warning light is also on, you don't have anti
-lock brakes
and there's a problem with your regular brakes. See
ªBrake System Warning Lightº earlier in this section.
The anti
-lock brake system warning light should come
on briefly when you turn the ignition key to RUN. If the
light doesn't come on then, have it fixed so it will be
ready to warn you if there is a problem.

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Low Traction Light (If Equipped)
If you have the Traction
Assist System, this light
will come on when the
system is limiting wheel
spin. See ªTraction Assist
Systemº in the Index.
You may feel or hear the system working or notice a
lack of accelerator response, but this is normal.
The LOW TRACTION light also comes on briefly when
you turn your ignition to RUN. If the light doesn't come
on then, the system may require service; have it fixed so
it will be there to tell you when the traction system is
active. Slippery road conditions may exist if this light
comes on, so adjust your driving accordingly.
Traction Off Light (If Equipped)
If you have the Traction
Assist System, this light
should come on briefly
when you turn the ignition
to RUN.
If the light doesn't come on then, the system may
require service; have it fixed so it will be there to warn
you if the system is turned off.
If the light stays on, or comes on when you're driving,
there may be a problem with your Traction Assist
System and your vehicle may need service. When this
light is on, the system will not limit wheel spin.
Adjust your driving accordingly.

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The TRACTION OFF light may come on for the
following reasons:

If you turn the system off by pressing the TAS on/off
button located to the left of the steering wheel on the
instrument panel, the light will come on and stay on.
To turn the system back on, press the button again;
the light should go off.

If you move the shift lever to FIRST (1), the light
will come on and stay on to indicate that the traction
system is off. This is normal operation. To turn the
system back on, move the shift lever back to a
position other than FIRST (1); the light should go
off. See ªTraction Assist Systemº in the Index.
The light will come on and stay on if the TAS
automatic engagement feature has been turned off.
To turn the system on, press the TAS off/on button;
the light should go off. To turn the automatic
engagement feature back on, see ªTraction Assist
Systemº in the Index.

If the Traction Assist System is affected by an
anti
-lock brake system, TAS or engine-related
problem, the system will turn off and the light
will come on. Have your vehicle serviced.

If the vehicle is driven over an extremely rough road,
the system will turn off and the light will come on.
The light will go off a few seconds after the rough
road conditions go away or when the vehicle comes
to a complete stop. This is normal operation.

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Malfunction Indicator Lamp
(Service Engine Soon Light in the United
States or Check Engine Light in Canada)
United States Canada
Your vehicle is equipped with a computer which
monitors operation of the fuel, ignition and emission
control systems.
This system is called OBD II (On
-Board
Diagnostics
-Second Generation) and is intended to
assure that emissions are at acceptable levels for the life
of the vehicle, helping to produce a cleaner environment.
The SERVICE ENGINE SOON or CHECK ENGINE
light comes on to indicate that there is a problem and
service is required. Malfunctions often will be indicated
by the system before any problem is apparent.
This may prevent more serious damage to your vehicle.
This system is also designed to assist your service
technician in correctly diagnosing any malfunction.
NOTICE:
If you keep driving your vehicle with this light
on, after a while, your emission controls may not
work as well, your fuel economy may not be as
good and your engine may not run as smoothly.
This could lead to costly repairs that may not be
covered by your warranty.
NOTICE:
Modifications made to the engine, transmission,
exhaust, intake or fuel system of your vehicle or
the replacement of the original tires with other
than those of the same Tire Performance
Criteria (TPC) can affect your vehicle's emission
controls and may cause the SERVICE ENGINE
SOON or CHECK ENGINE light to come on.
Modifications to these systems could lead to
costly repairs not covered by your warranty.
This may also result in a failure to pass a
required Emission Inspection/Maintenance test.