phone CHEVROLET AVALANCHE 2008 2.G User Guide

Video Screen
The video screen is located in the overhead console.
To use the video screen, do the following:
1. Push the release button located on the overhead
console.
2. Move the screen to the desired position.
When the video screen is not in use, push it up into its
locked position.
If a DVD is playing and the screen is raised to its locked
position, the screen remains on, this is normal, and
the DVD continues to play through the previous audio
source. Use the remote control power button or eject the
disc to turn off the screen.
The overhead console contains the infrared transmitters
for the wireless headphones and the infrared receivers
for the remote control. They are located at the rear
of the console.
Notice:Avoid directly touching the video screen,
as damage may occur. See “Cleaning the Video
Screen” later in this section for more information.
Remote Control
To use the remote control, aim it at the transmitter
window at the rear of the overhead console and press
the desired button. Direct sunlight or very bright light
could affect the ability of the RSE transmitter to receive
signals from the remote control. If the remote control
does not seem to be working, the batteries might need
to be replaced. See “Battery Replacement” later in
this section. Objects blocking the line of sight could
also affect the function of the remote control.
If a CD or DVD is in the Radio DVD slot, the remote
control power button can be used to turn on the video
screen display and start the disc. The radio can also
turn on the video screen display. SeeRadio(s) (MP3)
on page 3-78for more information.
Notice:Storing the remote control in a hot area or
in direct sunlight can damage it, and the repairs
will not be covered by your warranty. Storage
in extreme cold can weaken the batteries. Keep
the remote control stored in a cool, dry place.
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Problem Recommended Action
The auxiliary source is
running but there is no
picture or sound.Check that the RSE video
screen is in the auxiliary
source mode.
Check the auxiliary input
connections at both
devices.
Sometimes the wireless
headphone audio cuts out
or buzzes.Check for obstructions,
low batteries, reception
range, and interference
from cellular telephone
towers or by using a
cellular telephone in
the vehicle.
Check that the
headphones are on
correctly using the L (left)
and R (right) on the
headphones.
I lost the remote and/or
the headphones.See your dealer/retailer
for assistance.
The DVD is playing, but
there is no picture or
sound.Check that the RSE video
screen is sourced to the
DVD player.DVD Display Error Messages
The DVD display error message depends on which
radio is in the vehicle. The video screen can display one
of the following:
Disc Load/Eject Error:Displays when there are disc
load or eject problems.
Disc Format Error:Displays if the disc is inserted with
the disc label wrong side up, or if the disc is damaged.
Disc Region Error:Displays if the disc is not from
a correct region.
No Disc Inserted:Displays if no disc is present when
EJECT or DVD AUX is pressed on the radio.
DVD Distortion
Video distortion can occur when operating cellular
phones, scanners, CB radios, Global Position Systems
(GPS)*, two-way radios, mobile fax, or walkie talkies.
It might be necessary to turn off the DVD player when
operating one of these devices in or near the vehicle.
*Excludes the OnStar
®System.
3-115

Cleaning the RSE Overhead Console
When cleaning the RSE overhead console surface, use
only a clean cloth dampened with clean water.
Cleaning the Video Screen
When cleaning the video screen, use only a clean cloth
dampened with clean water. Use care when directly
touching or cleaning the screen, as damage could result.
Rear Seat Audio (RSA)
This feature allows rear seat passengers to listen to
and control any of the music sources: radio, CDs, DVDs,
or other auxiliary sources. However, the rear seat
passengers can only control the music sources the front
seat passengers are not listening to, except on some
radios where dual control is allowed. For example, rear
seat passengers can control and listen to a CD through
the headphones, while the driver listens to the radio
through the front speakers. The rear seat passengers
have control of the volume for each set of headphones.The RSA functions operate even when the main radio is
off. The front audio system will display the headphone
icon when the RSA is on, and will disappear from
the display when it is off.
Audio can be heard through wired headphones (not
included) plugged into the jacks on the RSA. If the
vehicle has this feature, audio can also be heard on
Channel 2 of the wireless headphones.
The audio system mutes the rear speakers when the
RSA audio is active through the headphones.
To listen to an iPod or portable audio device through
the RSA, attach the iPod or portable audio device to the
front auxiliary input (if available), located on the front
audio system. Turn the iPod on, then choose the
front auxiliary input with the RSA SRCE button.
3-116

P(Power):Press this button to turn RSA on and off.
Volume:Turn this knob to increase or to decrease
the volume of the wired headphones. The left knob
controls the left wired headphones and the right knob
controls the right wired headphones.
SRCE (Source):Press this button to switch between
the radio FM, AM, or XM™ (if equipped), CD, and if the
vehicle has these features, DVD, front auxiliary, and
rear auxiliary.
©¨(Seek):When listening to FM, AM, or XM™
(if equipped), press the seek arrows to go to the
previous or to the next station or channels and stay
there. This function is inactive, with some radios, if the
front seat passengers are listening to the radio.
Press and hold either seek arrow until the display
ashes, to tune to an individual station. The display
stops ashing after the buttons have not been pushed
for more than two seconds. This function is inactive, with
some radios, if the front seat passengers are listening
to the radio.
While listening to a disc, press the left seek arrow to go
to the start of the current track or chapter (if more
than ten seconds have played). Press the right seek
arrow to go to the next track or chapter on the disc.
This function is inactive, with some radios, if the front
seat passengers are listening to the disc.
When a DVD video menu is being displayed, press
either seek arrow to perform a cursor up or down on the
menu. Hold either seek arrow to perform a cursor left
or right on the menu.
3-117

PROG (Program):Press this button to go to the
next preset radio station or channel set on the main
radio. This function is inactive, with some radios, if the
front seat passengers are listening to the radio.
When a CD or DVD audio disc is playing, press this
button to go to the beginning of the CD or DVD audio.
This function is inactive, with some radios, if the
front seat passengers are listening to the disc.
When a disc is playing in the CD or DVD changer,
press this button to select the next disc, if multiple discs
are loaded. This function is inactive, with some radios,
if the front seat passengers are listening to the disc.
When a DVD video menu is being displayed, press the
PROG button to perform the menu function, Enter.
Theft-Deterrent Feature
THEFTLOCK®is designed to discourage theft of the
vehicle’s radio. The feature works automatically by
learning a portion of the Vehicle Identication Number
(VIN). If the radio is moved to a different vehicle, it does
not operate and LOC, LOCK, or LOCKED could display.
With THEFTLOCK
®activated, the radio does not
operate if stolen.
Audio Steering Wheel Controls
Vehicles with audio
steering wheel controls
could differ depending on
your vehicle’s options.
Some audio controls can
be adjusted at the steering
wheel. They include the
following:
xw(Next/Previous):Press the down or up arrow to
go to the next or to the previous radio station stored
as a favorite.
When a CD/DVD is playing, press either arrow to go to
the next or previous track or chapter.
g(Mute/Voice Recognition):Press and release
this button to silence the vehicle speakers only.
The audio of the wireless and wired headphones, if your
vehicle has these features, does not mute. Press and
release this button again, to turn the sound on.
3-118

If your vehicle has the navigation system, press and
hold this button for longer than one second to initiate
voice recognition. See “Voice Recognition” in the
Navigation System manual for more information.
If your vehicle has OnStar
®, press and hold this button
for longer than one second to interact with the OnStar®
system. If your vehicle also has the navigation system,
press and hold this button for longer than one second to
initiate voice recognition and say “OnStar” to enter
OnStar
®mode. See theOnStar®System on page 2-61
in this manual for more information.
SRCE (Source):Press this button to switch between
the radio (AM, FM), XM™ (if equipped), CD, and if your
vehicle has these features, DVD, front auxiliary, and
rear auxiliary.
+
e−e(Volume):Press the plus or minus volume
button to increase or to decrease the radio volume.
¨(Seek):Press the seek arrow to go to the next radio
station while in AM, FM, or XM™ (if equipped). Press
the seek arrow to go to the next track or chapter while
sourced to the CD or DVD slot. Press the seek arrow to
go to the next disc while sourced to a CD player, if
multiple discs are loaded.
Radio Reception
Frequency interference and static can occur during
normal radio reception if items such as cell phone
chargers, vehicle convenience accessories, and external
electronic devices are plugged into the accessory power
outlet. If there is interference or static, unplug the item
from the accessory power outlet.
AM
The range for most AM stations is greater than for FM,
especially at night. The longer range can cause station
frequencies to interfere with each other. For better radio
reception, most AM radio stations boost the power levels
during the day, and then reduce these levels during the
night. Static can also occur when things like storms and
power lines interfere with radio reception. When this
happens, try reducing the treble on the radio.
FM Stereo
FM stereo gives the best sound, but FM signals only
reach about 10 to 40 miles (16 to 65 km). Tall buildings
or hills can interfere with FM signals, causing the
sound to fade in and out.
3-119

Filling the Tank
{CAUTION:
Fuel vapor burns violently and a fuel re
can cause bad injuries. To help avoid injuries
to you and others, read and follow all the
instructions on the pump island. Turn off your
engine when you are refueling. Do not smoke
if you are near fuel or refueling your vehicle.
Do not use cellular phones. Keep sparks,
ames, and smoking materials away from fuel.
Do not leave the fuel pump unattended when
refueling your vehicle. This is against the law
in some places. Do not re-enter the vehicle
while pumping fuel. Keep children away from
the fuel pump; never let children pump fuel.The tethered fuel cap is located behind a hinged fuel
door on the driver’s side of the vehicle. If the vehicle has
E85 fuel capability, a yellow cap with the words “E85
or gasoline” can be seen.
5-9

{CAUTION:
If a re starts while you are refueling, do not
remove the nozzle. Shut off the ow of fuel by
shutting off the pump or by notifying the
station attendant. Leave the area immediately.
Notice:If you need a new fuel cap, be sure to get
the right type. Your dealer/retailer can get one
for you. If you get the wrong type, it may not t
properly. This may cause your malfunction indicator
lamp to light and may damage your fuel tank and
emissions system. SeeMalfunction Indicator Lamp
on page 3-43.
Filling a Portable Fuel Container
{CAUTION:
Never ll a portable fuel container while it is in
your vehicle. Static electricity discharge from
the container can ignite the fuel vapor. You can
be badly burned and your vehicle damaged if
this occurs. To help avoid injury to you and
others:
Dispense fuel only into approved
containers.
Do not ll a container while it is inside a
vehicle, in a vehicle’s trunk, pickup bed,
or on any surface other than the ground.
Bring the ll nozzle in contact with the
inside of the ll opening before operating
the nozzle. Contact should be maintained
until the lling is complete.
Do not smoke while pumping fuel.
Do not use a cellular phone while
pumping fuel.
5-11

Customer Assistance and Information...............7-2
Customer Satisfaction Procedure......................7-2
Online Owner Center......................................7-4
Customer Assistance for
Text Telephone (TTY) Users.........................7-5
Customer Assistance Offices............................7-5
GM Mobility Reimbursement Program................7-6
Roadside Assistance Program..........................7-6
Scheduling Service Appointments.....................7-9
Courtesy Transportation...................................7-9
Collision Damage Repair................................7-11Reporting Safety Defects................................7-14
Reporting Safety Defects to the
United States Government..........................7-14
Reporting Safety Defects to the
Canadian Government................................7-14
Reporting Safety Defects to
General Motors.........................................7-14
Service Publications Ordering Information.........7-15
Vehicle Data Recording and Privacy................7-16
Event Data Recorders...................................7-16
OnStar
®......................................................7-17
Navigation System........................................7-17
Radio Frequency Identication (RFID)..............7-17
Section 7 Customer Assistance Information
7-1

Although you may be required to resort to this informal
dispute resolution program prior to ling a court action,
use of the program is free of charge and your case will
generally be heard within 40 days. If you do not agree
with the decision given in your case, you may reject it and
proceed with any other venue for relief available to you.
You may contact the BBB Auto Line Program using the
toll-free telephone number or write them at the following
address:
BBB Auto Line Program
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
This program is available in all 50 states and the
District of Columbia. Eligibility is limited by vehicle age,
mileage, and other factors. General Motors reserves
the right to change eligibility limitations and/or
discontinue its participation in this program.
STEP THREE — Canadian Owners:In the event that
you do not feel your concerns have been addressed
after following the procedure outlined in Steps 1 and 2,
General Motors of Canada Limited wants you to be aware
of its participation in a no-charge Mediation/ArbitrationProgram. General Motors of Canada Limited has
committed to binding arbitration of owner disputes
involving factory-related vehicle service claims. The
program provides for the review of the facts involved by
an impartial third party arbiter, and may include an
informal hearing before the arbiter. The program is
designed so that the entire dispute settlement process,
from the time you le your complaint to the nal decision,
should be completed in about 70 days. We believe our
impartial program offers advantages over courts in most
jurisdictions because it is informal, quick, and free of
charge.
For further information concerning eligibility in the
Canadian Motor Vehicle Arbitration Plan (CAMVAP),
call toll-free 1-800-207-0685, or call the General Motors
Customer Communication Centre, 1-800-263-3777
(English), 1-800-263-7854 (French), or write to:
The Mediation/Arbitration Program
c/o Customer Communication Centre
General Motors of Canada Limited
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Your inquiry should be accompanied by the Vehicle
Identication Number (VIN).
7-3