tow CHEVROLET AVALANCHE 2009 2.G Owners Manual

(f)Lubricate all key lock cylinders, hood latch assembly,
secondary latch, pivots, spring anchor, release pawl,
midgate hinges, side storage box door hinges, tailgate
hinges, tailgate linkage, outer tailgate handle pivot
points, latch bolt, fuel door hinge, locks, and folding seat
hardware. More frequent lubrication may be required
when exposed to a corrosive environment. Applying
silicone grease on weatherstrips with a clean cloth will
make them last longer, seal better, and not stick or
squeak.
(g)Check vent hose at transfer case for kinks and
proper installation. Check to be sure vent hose
is unobstructed, clear, and free of debris. During any
maintenance, if a power washer is used to clean
mud and dirt from the underbody, care should be taken
to not directly spray the transfer case output seals.
High pressure water can overcome the seals and
contaminate the transfer case uid. Contaminated uid
will decrease the life of the transfer case and should
be replaced.
(h)Change automatic transmission uid and lter if the
vehicle is mainly driven under one or more of these
conditions:
In heavy city traffic where the outside temperature
regularly reaches 90°F (32°C) or higher.
In hilly or mountainous terrain.When doing frequent trailer towing.
Uses such as found in taxi, police, or delivery
service.
(i)Drain, ush, and rell cooling system. This service
can be complex; you should have your dealer/retailer
perform this service. See Engine Coolant on page 5-25
for what to use. Inspect hoses. Clean radiator,
condenser, pressure cap, and ller neck. Pressure test
the cooling system and pressure cap.
(j)A uid loss in any vehicle system could indicate a
problem. Have the system inspected and repaired and
the uid level checked. Add uid if needed.
(k)Inspect system. Check all fuel and vapor lines and
hoses for proper hook-up, routing, and condition. Check
that the purge valve works properly, if equipped.
Replace as needed.
(l)If driving regularly under dusty conditions, inspect the
lter at each engine oil change.
(m)Visually inspect belt for fraying, excessive cracks, or
obvious damage. Replace belt if necessary.
(n)Severe Service: Change transfer case uid if the
vehicle is mainly used for trailer towing or driven in city
traffic, wet environment, or high ambient temperatures.
6-9

Model, year, color, and license plate number of the
vehicle
Odometer reading, Vehicle Identication Number
(VIN), and delivery date of the vehicle
Description of the problem
Coverage
Services are provided up to 5 years/100,000 miles
(160 000 km), whichever comes rst.
In the U.S., anyone driving the vehicle is covered. In
Canada, a person driving the vehicle without permission
from the owner is not covered.
Roadside Assistance is not a part of the New Vehicle
Limited Warranty. Chevrolet and General Motors of
Canada Limited reserve the right to make any changes
or discontinue the Roadside Assistance program at
any time without notication.
Chevrolet and General Motors of Canada Limited
reserve the right to limit services or payment to an owner
or driver if they decide the claims are made too often,
or the same type of claim is made many times.
Services Provided
Emergency Fuel Delivery:Delivery of enough fuel
for the vehicle to get to the nearest service station.
Lock-Out Service:Service is provided to unlock the
vehicle if you are locked out. A remote unlock may
be available if you have OnStar
®. For security
reasons, the driver must present identication
before this service is given.
Emergency Tow From a Public Road or Highway:
Tow to the nearest Chevrolet dealer for warranty
service, or if the vehicle was in a crash and cannot
be driven. Assistance is also given when the vehicle
is stuck in the sand, mud, or snow.
Flat Tire Change:Service is provided to change a
at tire with the spare tire. The spare tire, if equipped,
must be in good condition and properly inated. It is
the owner’s responsibility for the repair or
replacement of the tire if it is not covered by the
warranty.
Battery Jump Start:Service is provided to jump
start a dead battery.
Trip Interruption Benets and Assistance:If your
trip is interrupted due to a warranty failure, incidental
expenses may be reimbursed during the 5 years/
100,000 miles (160 000 km) Powertrain warranty
period. Items considered are hotel, meals, and
rental car.
7-8

Services Not Included in Roadside
Assistance
Impound towing caused by violation of any laws.
Legal nes.
Mounting, dismounting or changing of snow tires,
chains, or other traction devices.
Towing or services for vehicles driven on a
non-public road or highway.
Services Specic to Canadian
Purchased Vehicles
Fuel delivery:Reimbursement is approximately
$5 Canadian. Diesel fuel delivery may be
restricted. Propane and other fuels are not provided
through this service.
Lock-Out Service:Vehicle registration is required.
Trip Routing Service:Detailed maps of North
America are provided when requested either
with the most direct route or the most scenic route.
There is a limit of six requests per year. Additional
travel information is also available. Allow
three weeks for delivery.
Trip Interruption Benets and Assistance:Must
be over 250 kilometres from where your trip was
started to qualify. General Motors of Canada Limited
requires pre-authorization, original detailed
receipts, and a copy of the repair orders. Once
authorization has been received, the Roadside
Assistance advisor will help you make arrangements
and explain how to receive payment.
Alternative Service:If assistance cannot be
provided right away, the Roadside Assistance
advisor may give you permission to get local
emergency road service. You will receive payment,
up to $100, after sending the original receipt to
Roadside Assistance. Mechanical failures may be
covered, however any cost for parts and labor
for repairs not covered by the warranty are
the owner responsibility.
7-9

If a Crash Occurs
Here is what to do if you are involved in a crash.
Check to make sure that you are all right. If you are
uninjured, make sure that no one else in your
vehicle, or the other vehicle, is injured.
If there has been an injury, call emergency services
for help. Do not leave the scene of a crash until all
matters have been taken care of. Move your
vehicle only if its position puts you in danger or you
are instructed to move it by a police officer.
Give only the necessary and requested information
to police and other parties involved in the crash.
Do not discuss your personal condition, mental
frame of mind, or anything unrelated to the crash.
This will help guard against post-crash legal action.
If you need roadside assistance, call GM Roadside
Assistance. SeeRoadside Assistance Program on
page 7-7for more information.
If your vehicle cannot be driven, know where the
towing service will be taking it. Get a card from
the tow truck operator or write down the driver’s
name, the service’s name, and the phone number.
Remove any valuables from your vehicle before it is
towed away. Make sure this includes your insurance
information and registration if you keep these
items in your vehicle.
Gather the important information you will need from
the other driver. Things like name, address, phone
number, driver’s license number, vehicle license
plate, vehicle make, model and model year, Vehicle
Identication Number (VIN), insurance company
and policy number, and a general description of the
damage to the other vehicle.
If possible, call your insurance company from the
scene of the crash. They will walk you through
the information they will need. If they ask for
a police report, phone or go to the police
department headquarters the next day and you can
get a copy of the report for a nominal fee. In
some states/provinces with “no fault” insurance
laws, a report may not be necessary. This is
especially true if there are no injuries and both
vehicles are driveable.
Choose a reputable collision repair facility for your
vehicle. Whether you select a dealer/retailer or a
private collision repair facility to x the damage,
make sure you are comfortable with them.
Remember, you will have to feel comfortable with
their work for a long time.
Once you have an estimate, read it carefully and
make sure you understand what work will be
performed on your vehicle. If you have a question,
ask for an explanation. Reputable shops welcome
this opportunity.
7-13

Managing the Vehicle Damage Repair
Process
In the event that your vehicle requires damage repairs,
GM recommends that you take an active role in its
repair. If you have a pre-determined repair facility of
choice, take your vehicle there, or have it towed there.
Specify to the facility that any required replacement
collision parts be original equipment parts, either new
Genuine GM parts or recycled original GM parts.
Remember, recycled parts will not be covered by your
GM vehicle warranty.
Insurance pays the bill for the repair, but you must live
with the repair. Depending on your policy limits, your
insurance company may initially value the repair using
aftermarket parts. Discuss this with your repair
professional, and insist on Genuine GM parts.
Remember if your vehicle is leased you may be
obligated to have the vehicle repaired with Genuine GM
parts, even if your insurance coverage does not pay
the full cost.
If another party’s insurance company is paying for the
repairs, you are not obligated to accept a repair
valuation based on that insurance company’s collision
policy repair limits, as you have no contractual limits with
that company. In such cases, you can have control of
the repair and parts choices as long as cost stays within
reasonable limits.
Reporting Safety Defects
Reporting Safety Defects to the
United States Government
If you believe that your vehicle has a defect which
could cause a crash or could cause injury or
death, you should immediately inform the National
Highway Traffic Safety Administration (NHTSA)
in addition to notifying General Motors.
If NHTSA receives similar complaints, it may open
an investigation, and if it nds that a safety
defect exists in a group of vehicles, it may order a
recall and remedy campaign. However, NHTSA
cannot become involved in individual problems
between you, your dealer/retailer, or General
Motors.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at 1-888-327-4236 (TTY:
1-800-424-9153); go to safercar.gov; or write to:
Administrator, NHTSA
1200 New Jersey Avenue, S.E.
Washington D.C., 20590
You can also obtain other information about motor
vehicle safety from safercar.gov.
7-14

Light (cont.)
Safety Belt Reminders..................................3-31
Security.....................................................3-43
StabiliTrak
®Indicator....................................3-37
Tire Pressure..............................................3-38
Tow/Haul Mode ...........................................3-44
Lighting
Entry/Exit...................................................3-18
Lights
Exterior Lamps............................................3-14
Flash-to-Pass............................................... 3-8
High/Low Beam Changer................................ 3-8
On Reminder..............................................3-15
Loading Your Vehicle.......................................4-34
Locking Rear Axle............................................ 4-9
Lockout Protection..........................................2-13
Locks
Delayed Locking..........................................2-11
Door ..........................................................2-10
Lockout Protection.......................................2-13
Power Door ................................................2-10
Programmable Automatic Door Locks.............2-11
Rear Door Security Locks.............................2-12
Loss of Control...............................................4-11
Low Fuel Warning Light...................................3-45Lower Anchors and Tethers for Children.............1-49
Luggage Carrier..............................................2-77
Lumbar
Manual Controls............................................ 1-5
Power Controls............................................. 1-6
M
Maintenance Schedule
Additional Required Services........................... 6-6
At Each Fuel Fill.........................................6-10
At Least Once a Month................................6-10
At Least Once a Year..................................6-11
Introduction.................................................. 6-2
Maintenance Footnotes.................................. 6-8
Maintenance Record....................................6-17
Maintenance Replacement Parts....................6-15
Maintenance Requirements............................. 6-2
Owner Checks and Services.........................6-10
Recommended Fluids and Lubricants.............6-13
Scheduled Maintenance................................. 6-4
Using.......................................................... 6-3
Your Vehicle and the Environment................... 6-2
Malfunction Indicator Lamp...............................3-39
Manual Lumbar Controls.................................... 1-5
8

Park Brake....................................................2-48
Park Tilt Mirrors..............................................2-57
Parking
Assist........................................................2-58
Over Things That Burn.................................2-52
Passenger Airbag Status Indicator.....................3-33
Passenger Sensing System..............................1-70
Passing.........................................................4-11
PASS-Key
®III+ Electronic Immobilizer...............2-30
PASS-Key®III+ Electronic Immobilizer Operation . . . 2-30
Perchlorate Materials Requirements, California...... 5-4
Phone
Bluetooth
®................................................3-108
Power
Door Locks.................................................2-10
Electrical System.......................................5-108
Lumbar Controls........................................... 1-6
Retained Accessory.....................................2-34
Seat ............................................................ 1-4
Steering Fluid.............................................5-34
Windows....................................................2-26
Power Assist Steps.........................................2-24
Privacy..........................................................7-16
Event Data Recorders..................................7-17
Navigation System.......................................7-18
OnStar .......................................................7-18
Radio Frequency Identication.......................7-18
Programmable Automatic Door Locks.................2-11
R
Radio Frequency Identication (RFID), Privacy....7-18
Radio(s)........................................................3-79
Radios
Navigation/Radio System, see Navigation
Manual.................................................3-108
Rear Seat Audio........................................3-128
Reception.................................................3-131
Setting the Clock.........................................3-77
Theft-Deterrent..........................................3-130
Rainsense™ II Wipers....................................... 3-9
Reading Lamps..............................................3-18
Rear Axle......................................................5-45
Locking........................................................ 4-9
Rear Door Security Locks................................2-12
Rear Seat Audio (RSA)..................................3-128
Rear Seat Entertainment System.....................3-119
Rear Seat Operation.......................................1-13
Rear Vision Camera........................................2-61
Rearview Mirror, Automatic Dimming..................2-55
Rearview Mirrors.............................................2-55
Reclining Seatbacks........................................1-10
Recommended Fluids and Lubricants.................6-13
Recovery Hooks.............................................4-33
Recreational Vehicle Towing.............................4-40
Remote Keyless Entry (RKE) System.................. 2-4
Remote Keyless Entry (RKE) System, Operation . . . 2-5
Remote Vehicle Start........................................ 2-7
10

Aluminum or Chrome-Plated Wheels,
Cleaning...............................................5-105
Buying New Tires........................................5-71
Chains.......................................................5-78
Changing a Flat Tire....................................5-80
Cleaning...................................................5-105
Different Size..............................................5-73
If a Tire Goes Flat.......................................5-79
Ination - Tire Pressure................................5-63
Inspection and Rotation................................5-69
Installing the Spare Tire................................5-86
Pressure Monitor Operation...........................5-66
Pressure Monitor System..............................5-64
Removing the Flat Tire.................................5-86
Removing the Spare Tire and Tools...............5-81
Secondary Latch System..............................5-92
Spare Tire..................................................5-99
Storing a Flat or Spare Tire and Tools............5-95
Tire Sidewall Labeling..................................5-56
Tire Terminology and Denitions....................5-60
Uniform Tire Quality Grading.........................5-74
Wheel Alignment and Tire Balance.................5-76
Wheel Replacement.....................................5-76
When It Is Time for New Tires......................5-70
Top-Box Storage.............................................2-92Tow/Haul Mode ...............................................2-41
Tow/Haul Mode Light.......................................3-44
Towing
Recreational Vehicle.....................................4-40
Towing a Trailer..........................................4-47
Your Vehicle...............................................4-40
Traction
StabiliTrak
®System....................................... 4-6
Trailer
Recommendations.......................................4-67
Transmission
Fluid, Automatic...........................................5-21
Transmission Operation, Automatic....................2-37
Trip Odometer................................................3-31
Truck-Camper Loading Information....................4-40
Turn and Lane-Change Signals.......................... 3-7
Turn Signal/Multifunction Lever........................... 3-7
U
Ultrasonic Rear Parking Assist (URPA)...............2-58
Uniform Tire Quality Grading............................5-74
Universal Home Remote System.......................2-69
Operation...................................................2-70
13