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Black plate (42,1)Chevrolet Avalanche Owner Manual - 2011
7-42 Infotainment System
Battery Replacement
To change the remote control
batteries:
1. Slide the rear cover back on theremote control.
2. Replace the two batteries in the compartment. Make sure they
are installed correctly using the
diagram on the inside of the
remote control.
3. Replace the battery cover.
If the remote control is to be stored
for a long period of time, remove the
batteries and keep them in a cool,
dry place.Tips and Troubleshooting Chart
Problem Recommended Action
There is no power. The ignition might not be turned to
ON/RUN or ACC/ACCESSORY.
The picture does not fill the screen.
There are black borders on the top
and bottom or on both sides, or the
picture looks stretched out. Check the display mode settings in
the setup menu by pressing the
display menu button on the remote
control.
In auxiliary mode, the picture moves
or scrolls. Check the auxiliary input
connections at both devices.
The remote control does not work. Check to make sure there is no obstruction between the remote
control and the transmitter window.
Check the batteries to make sure
they are not dead or installed
incorrectly.
After stopping the player, and
pushing Play, sometimes the
DVD starts where it left off and
sometimes at the beginning. If the stop button was pressed one
time, the DVD player resumes
playing where the DVD was
stopped. If the stop button was
pressed two times, the DVD player
begins to play from the beginning of
the DVD.

Black plate (43,1)Chevrolet Avalanche Owner Manual - 2011
Infotainment System 7-43
Tips and Troubleshooting Chart (cont'd)
ProblemRecommended Action
The auxiliary source is running, but
there is no picture or sound. Check that the RSE video screen is
in the auxiliary source mode.
Check the auxiliary input
connections at both devices.
Sometimes the wireless headphone
audio cuts out or buzzes. Check for obstructions, low
batteries, reception range, and
interference from cellular telephone
towers, or use a cellular telephone
in the vehicle.
Check that the headphones are on
correctly using the L (left) and
R (right) on the headphones.
The remote and/or the headphones
are lost. See your dealer for assistance.
The DVD is playing, but there is no
picture or sound. Check that the RSE video screen is
sourced to the DVD player.
DVD Display Error Messages
The DVD display error message
depends on the radio that is in the
vehicle. The video screen can
display one of the following:
Disc Load/Eject Error:
This
message displays when there are
disc load or eject problems.
Disc Format Error: This message
displays if the disc is inserted with
the disc label wrong side up, or if
the disc is damaged.
Disc Region Error: This message
displays if the disc is not from a
correct region.
No Disc Inserted: This message
displays if no disc is present when
Zor DVD AUX is pressed on
the radio.

Black plate (44,1)Chevrolet Avalanche Owner Manual - 2011
7-44 Infotainment System
DVD Distortion
Video distortion can occur when
operating cellular phones, scanners,
CB radios, Global Position Systems
(GPS)*, two-way radios, mobile fax
machines, or walkie talkies.
It might be necessary to turn off the
DVD player when operating one of
these devices in or near the vehicle.
*Excludes the OnStar
®System.
Cleaning the RSE Overhead
Console
When cleaning the RSE overhead
console surface, use only a clean
cloth dampened with clean water.
Cleaning the Video Screen
When cleaning the video screen,
use only a clean cloth dampened
with clean water. Use care when
directly touching or cleaning the
screen, as damage could result.
Rear Seat Audio (RSA)
System
Vehicles with this feature allow the
rear seat passengers to listen to
and control any of the music
sources: radio, CDs, DVDs, or other
auxiliary sources. However, the rear
seat passengers can only control
the music sources the front seat
passengers are not listening to,
except on some radios where dual
control is allowed. For example, rear
seat passengers can control and
listen to a CD through the
headphones, while the driver listens
to the radio through the front
speakers. The rear seat passengers
have control of the volume for each
set of headphones.
The radio functionality is controlled
by both the RSA and the front radio.
Only one band can be tuned to at
one time. Changing the band on the
RSA or the front radio will change
the band on the other system,
if they are both sourced to the radio.The RSA functions operate even
when the main radio is off. The front
audio system will display the
headphone icon when the RSA is
on, and will disappear from the
display when it is off.
Audio can be heard through wired
headphones (not included) plugged
into the jacks on the RSA. If the
vehicle has this feature, audio can
also be heard on Channel 2 of the
wireless headphones.
The audio system mutes the rear
speakers when the RSA audio is
active through the headphones.
To listen to an iPod or portable
audio device through the RSA,
attach the iPod or portable audio
device to the front auxiliary input
(if available), located on the front

Black plate (45,1)Chevrolet Avalanche Owner Manual - 2011
Infotainment System 7-45
audio system. Turn the iPod on,
then choose the front auxiliary input
with the RSA SRCE button.
P(Power):Press this button to
turn RSA on and off.
Volume: Turn this knob to increase
or to decrease the volume of the
wired headphones. The left knob
controls the left wired headphones
and the right knob controls the right
wired headphones. SRCE (Source):
Press this button
to switch between the radio FM,
AM, or XM™ (if equipped), CD, and
if the vehicle has these features,
DVD, front auxiliary, and rear
auxiliary.
© ¨(Seek): When listening to
FM, AM, or XM (if equipped), press
the seek arrows to go to the
previous or to the next station or
channels and stay there. This
function is inactive, with some
radios, if the front seat passengers
are listening to the radio.
Press and hold either seek arrow
until the display flashes, to tune to
an individual station. The display
stops flashing after the buttons have
not been pushed for more than
2 seconds. This function is inactive,
with some radios, if the front seat
passengers are listening to the
radio. While listening to a disc, press the
left seek arrow to go to the start of
the current track or chapter (if more
than 10 seconds have played).
Press the right seek arrow to go to
the next track or chapter on the
disc. This function is inactive, with
some radios, if the front seat
passengers are listening to the disc.
When a DVD video menu is being
displayed, press either seek arrow
to perform a cursor up or down on
the menu. Hold either seek arrow to
perform a cursor left or right on
the menu.

Black plate (46,1)Chevrolet Avalanche Owner Manual - 2011
7-46 Infotainment System
PROG (Program):Press this
button to go to the next preset radio
station or channel set on the main
radio. This function is inactive, with
some radios, if the front seat
passengers are listening to
the radio.
When a CD or DVD audio disc is
playing, press this button to go to
the beginning of the CD or DVD
audio. This function is inactive, with
some radios, if the front seat
passengers are listening to the disc.
When a disc is playing in the CD or
DVD changer, press this button to
select the next disc, if multiple discs
are loaded. This function is inactive,
with some radios, if the front seat
passengers are listening to the disc.
When a DVD video menu is being
displayed, press the PROG button
to perform the menu function, Enter.Phone
Bluetooth
Vehicles with a Bluetooth system
can use a Bluetooth‐capable cell
phone with a Hands‐Free Profile to
make and receive phone calls.
The system can be used while the
key is in the ON/RUN or ACC/
ACCESSORY position. The range of
the Bluetooth system can be up to
9.1 m (30 ft). Not all phones support
all functions, and not all phones are
guaranteed to work with the
in-vehicle Bluetooth system. See
www.gm.com/bluetooth for more
information on compatible phones.
Voice Recognition
The Bluetooth system uses voice
recognition to interpret voice
commands to dial phone numbers
and name tags.
For additional information, say
“Help” while you are in a voice
recognition menu. Noise:
Keep interior noise levels to
a minimum. The system may not
recognize voice commands if there
is too much background noise.
When to Speak: A short tone
sounds after the system responds
indicating when it is waiting for a
voice command. Wait until the tone
and then speak.
How to Speak: Speak clearly in a
calm and natural voice.
Audio System
When using the in‐vehicle Bluetooth
system, sound comes through the
vehicle's front audio system
speakers and overrides the audio
system. Use the audio system
volume knob, during a call, to
change the volume level. The
adjusted volume level remains in
memory for later calls. To prevent
missed calls, a minimum volume
level is used if the volume is turned
down too low.

Black plate (4,1)Chevrolet Avalanche Owner Manual - 2011
8-4 Climate Controls
Dual Automatic Climate Control System
The heating, cooling, and ventilation in the vehicle can be controlled with
this system. The vehicle also has a flow-through ventilation system
described later in this section.
A. Driver and PassengerTemperature Controls
B. Fan Control
C. AUTO
D. Defrost
E. Recirculation
F. Outside Air G. Air Delivery Mode Control
H. Display
I. Power Button
J. Rear Window Defogger
K. Air Conditioning
L. PASS
O(On/Off):
Press to turn the
climate control system on or off.
Outside air still enters the vehicle,
and is directed to the floor. This
direction can be changed by
pressing the mode button.
Recirculation can be selected once
you have selected vent or bi-level
mode. The temperature can also be
adjusted using either temperature
button. If the air delivery mode or
temperature settings are adjusted
with the system off, the display
illuminates briefly to show the
settings and then returns to off. The
system can be turned back on by
pressing either
O,D,C,#, the
defrost or the AUTO button.

Black plate (5,1)Chevrolet Avalanche Owner Manual - 2011
Climate Controls 8-5
Driver Side Temperature Control
The driver side temperature buttons
are used to adjust the temperature
of the air coming through the
system on the drivers side. The
temperature can be adjusted even if
the system is turned off. This is
possible since outside air will
always flow through the system as
the vehicle is moving forward unless
it is set to recirculation mode. See
“Recirculation”later in this section.
Press the + or −buttons to increase
or decrease the cabin temperature.
The driver side temperature display
will show the temperature setting
decreasing or increasing. Driver and Passenger Side
Temperature Controls
The driver and passenger side
temperature buttons are used to
adjust the temperature of the air
coming through the system on the
driver or passenger side of the
vehicle. The temperature can be
adjusted even if the system is
turned off. This is possible since
outside air always flows through
the system as the vehicle is
moving forward unless it is
set to recirculation mode.
See
“Recirculation” later in
this section.
Press the + or −buttons to increase
or decrease the cabin temperature.
The driver side or passenger side
temperature display shows the
temperature setting decreasing or
increasing. The passenger side temperature
setting can be set to match the
driver side temperature setting by
pressing the PASS button and
turning off the PASS indicator. When
the passenger side temperature
setting is set different than the driver
side setting, the indicator on the
PASS button illuminates and both
the driver side and passenger side
temperature displays are shown.
When in defrost mode the
passenger temperature setting
cannot be changed.

Black plate (6,1)Chevrolet Avalanche Owner Manual - 2011
8-6 Climate Controls
Automatic Operation
AUTO (Automatic):When
automatic operation is active the
system will control the inside
temperature, the air delivery, and
the fan speed.
Use the steps below to place the
entire system in automatic mode:
1. Press the AUTO button.
When AUTO is selected, the
display will change to show the
current temperature(s) and
AUTO will be lit on the display.
The current delivery mode and
fan speed will also be displayed
for approximately 5 seconds.
When AUTO is selected, the air
conditioning operation and air
inlet will be automatically
controlled. The air conditioning
compressor will run when the
outside temperature is over
about 4°C (40°F). The air inlet
will normally be set to outside air. If it is hot outside, the air
inlet may automatically switch to
recirculate inside air to help
quickly cool down the vehicle.
The light on the button comes
on in recirculation.
2. Set the driver and passenger temperature.
To find your comfort setting, start
with a 23°C (74°F) temperature
setting and allow about
20 minutes for the system to
regulate. Use the driver or
passenger temperature buttons
to adjust the temperature setting
as necessary. If a temperature
setting of 15°C (60°F) is chosen,
the system remains at the
maximum cooling setting. If a
temperature setting of 32°C
(90°F) is chosen, the system
remains at the maximum heat
setting. Choosing either
maximum setting will not
cause the vehicle to heat or
cool any faster. Do not cover the solar sensor
located on the top of the instrument
panel near the windshield. This
sensor regulates air temperature
based on sun load and also turns
on the headlamps. For more
information on the solar sensor, see
“Sensors”
later in this section.
To avoid blowing cold air in cold
weather, the system will delay
turning on the fan until warm air is
available. The length of delay
depends on the engine coolant
temperature. Pressing the fan
switch will override this delay and
change the fan to a selected speed.
Manual Operation
D C(Fan Control): Press these
buttons to increase or decrease the
fan speed.
Pressing either fan button while in
automatic control places the fan
under manual control. The fan
setting remains displayed and the
AUTO light turns off. The air
delivery mode remains under
automatic control.

Black plate (7,1)Chevrolet Avalanche Owner Manual - 2011
Climate Controls 8-7
H G(Air Delivery Mode Control):
Press these buttons to change the
direction of the airflow in the vehicle.
Repeatedly press either button until
the desired mode appears on the
display. Pressing either mode button
while the system is off changes the
air delivery mode without turning the
system on. Pressing either mode
button while in automatic control
places the mode under manual
control.
The air delivery mode setting will be
displayed and the AUTO light turns
off. The fan remains under
automatic control.
H(Vent): Air is directed to the
instrument panel outlets.
)(Bi-Level): Air is divided
between the instrument panel and
floor outlets. Some air is directed
towards the windshield and side
window outlets.
6(Floor): Air is directed to the
floor outlets, with some to the
windshield, side window outlets, and
second row floor outlets. In this
mode, the system automatically
selects outside air.
-(Defog): This mode clears the
windows of fog or moisture. Air is
directed to the windshield, floor
outlets, and side window vents.
In this mode, the system turns off
recirculation and runs the air
conditioning compressor unless the
outside temperature is close to
freezing. The recirculation mode
cannot be selected while in the
defrost mode.
0(Defrost): This mode removes
fog or frost from the windshield
more quickly. Air is directed to the
windshield and side window vents,
with some directed to the floor
vents. In this mode, the system automatically forces outside air into
the vehicle and runs the air
conditioning compressor unless the
outside temperature is close to
freezing. The recirculation mode
cannot be selected while in the
defrost mode.
The passenger temperature control
cannot be activated while in defrost
mode. If the PASS button is
pressed, the button indicator flashes
three times and will not work. If the
passenger temperature buttons are
adjusted, the driver temperature
indicator changes. The passenger
temperature will not be displayed.
If vent, bi-level, or floor mode is
selected again, the climate control
system displays the previous
temperature settings.
Do not drive the vehicle until all the
windows are clear.

Black plate (10,1)Chevrolet Avalanche Owner Manual - 2011
8-10 Climate Controls
There is also an exterior
temperature sensor located behind
the front grille. This sensor reads
the outside air temperature and
helps maintain the temperature
inside the vehicle. Any cover on the
front of the vehicle could cause a
false reading in the displayed
temperature.
The climate control system uses the
information from these sensors to
maintain your comfort setting by
adjusting the outlet temperature,
fan speed, and the air delivery
mode. The system may also supply
cooler air to the side of the vehicle
facing the sun. The recirculation
mode will also be used as needed
to maintain cool outlet temperatures.Air Vents
Use the air outlets located in the
center and on the side of the
instrument panel to adjust the
direction and amount of airflow
inside the vehicle.
Move the louvers up or down to
adjust the direction of the airflow.
Use the thumbwheel next to or
underneath the outlet to adjust the
amount of airflow from the louvers.
.Operation Tips
Keep the hood and front air
inlets free of ice, snow, or any
other obstruction, such as
leaves. The heater and defroster
will work far better, reducing the
chance of fogging the inside of
your windows.
.Keep the air path under the
front seats clear of objects.
This helps air to circulate
throughout your vehicle.
.Adding outside equipment to
the front of your vehicle, such as
hood-air deflectors, etc., may
affect the performance of the
heating and air conditioning
system. Check with your dealer
before adding equipment to the
outside of your vehicle.