maintenance CHEVROLET AVALANCHE 2011 2.G Owners Manual

Black plate (1,1)Chevrolet Avalanche Owner Manual - 2011
2011 Chevrolet Avalanche Owner ManualM
In Brief. . . . . . . . . . . . . . . . . . . . . . . . 1-1
Instrument Panel . . . . . . . . . . . . . . 1-2
Initial Drive Information . . . . . . . . 1-4
Vehicle Features . . . . . . . . . . . . . 1-20
Performance and Maintenance . . . . . . . . . . . . . . . . 1-26
Keys, Doors and Windows . . . 2-1
Keys and Locks . . . . . . . . . . . . . . . 2-2
Doors . . . . . . . . . . . . . . . . . . . . . . . . 2-10
Vehicle Security . . . . . . . . . . . . . . 2-17
Exterior Mirrors . . . . . . . . . . . . . . . 2-20
Interior Mirrors . . . . . . . . . . . . . . . . 2-22
Windows . . . . . . . . . . . . . . . . . . . . . 2-24
Roof . . . . . . . . . . . . . . . . . . . . . . . . . . 2-26
Seats and Restraints . . . . . . . . . 3-1
Head Restraints . . . . . . . . . . . . . . . 3-2
Front Seats . . . . . . . . . . . . . . . . . . . . 3-3
Rear Seats . . . . . . . . . . . . . . . . . . . 3-10
Safety Belts . . . . . . . . . . . . . . . . . . 3-12
Airbag System . . . . . . . . . . . . . . . . 3-28
Child Restraints . . . . . . . . . . . . . . 3-46 Storage
. . . . . . . . . . . . . . . . . . . . . . . 4-1
Storage Compartments . . . . . . . . 4-1
Luggage/Load Locations . . . . . . . 4-2
Additional Storage Features . . . 4-6
Roof Rack System . . . . . . . . . . . 4-13
Instruments and Controls . . . . 5-1
Controls . . . . . . . . . . . . . . . . . . . . . . . 5-2
Warning Lights, Gauges, and Indicators . . . . . . . . . . . . . . . . . . . 5-10
Information Displays . . . . . . . . . . 5-28
Vehicle Messages . . . . . . . . . . . . 5-37
Vehicle Personalization . . . . . . . 5-47
Universal Remote System . . . . 5-56
Lighting . . . . . . . . . . . . . . . . . . . . . . . 6-1
Exterior Lighting . . . . . . . . . . . . . . . 6-1
Interior Lighting . . . . . . . . . . . . . . . . 6-6
Lighting Features . . . . . . . . . . . . . . 6-7
Infotainment System . . . . . . . . . 7-1
Introduction . . . . . . . . . . . . . . . . . . . . 7-2
Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 7-8
Audio Players . . . . . . . . . . . . . . . . 7-14
Rear Seat Infotainment . . . . . . . 7-34
Phone . . . . . . . . . . . . . . . . . . . . . . . . 7-46 Climate Controls
. . . . . . . . . . . . . 8-1
Climate Control Systems . . . . . . 8-1
Air Vents . . . . . . . . . . . . . . . . . . . . . 8-10
Driving and Operating . . . . . . . . 9-1
Driving Information . . . . . . . . . . . . . 9-2
Starting and Operating . . . . . . . 9-30
Engine Exhaust . . . . . . . . . . . . . . 9-38
Automatic Transmission . . . . . . 9-39
Drive Systems . . . . . . . . . . . . . . . . 9-44
Brakes . . . . . . . . . . . . . . . . . . . . . . . 9-52
Ride Control Systems . . . . . . . . 9-54
Cruise Control . . . . . . . . . . . . . . . . 9-58
Object Detection Systems . . . . 9-60
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-68
Towing . . . . . . . . . . . . . . . . . . . . . . . 9-74
Conversions and Add-Ons . . . 9-93
Vehicle Care . . . . . . . . . . . . . . . . . 10-1
General Information . . . . . . . . . . 10-2
Vehicle Checks . . . . . . . . . . . . . . . 10-4
Headlamp Aiming . . . . . . . . . . . 10-35
Bulb Replacement . . . . . . . . . . 10-37
Electrical System . . . . . . . . . . . . 10-40

Black plate (2,1)Chevrolet Avalanche Owner Manual - 2011
2011 Chevrolet Avalanche Owner ManualM
Wheels and Tires . . . . . . . . . . . 10-49
Jump Starting . . . . . . . . . . . . . . . 10-88
Towing . . . . . . . . . . . . . . . . . . . . . . 10-93
Appearance Care . . . . . . . . . . . 10-98
Service and Maintenance . . . 11-1
General Information . . . . . . . . . . 11-1
Scheduled Maintenance . . . . . . 11-2
Recommended Fluids, Lubricants, and Parts . . . . . . . 11-6
Maintenance Records . . . . . . . . 11-9
Technical Data . . . . . . . . . . . . . . . 12-1
Vehicle Identification . . . . . . . . . 12-1
Vehicle Data . . . . . . . . . . . . . . . . . . 12-2
Customer Information . . . . . . . 13-1
Customer Information . . . . . . . . 13-1
Reporting Safety Defects . . . . 13-16
Vehicle Data Recording and Privacy . . . . . . . . . . . . . . . . . . . . 13-17
Index . . . . . . . . . . . . . . . . . . . . . i-1

Black plate (1,1)Chevrolet Avalanche Owner Manual - 2011
In Brief 1-1
In Brief
Instrument Panel
Instrument Panel . . . . . . . . . . . . . . 1-2
Initial Drive Information
Initial Drive Information . . . . . . . . 1-4
Remote Keyless Entry (RKE)System . . . . . . . . . . . . . . . . . . . . . . 1-4
Remote Vehicle Start . . . . . . . . . 1-4
Door Locks . . . . . . . . . . . . . . . . . . . 1-5
Midgate
®. . . . . . . . . . . . . . . . . . . . . . 1-5
Tailgate . . . . . . . . . . . . . . . . . . . . . . . 1-5
Windows . . . . . . . . . . . . . . . . . . . . . . 1-6
Seat Adjustment . . . . . . . . . . . . . . 1-6
Memory Features . . . . . . . . . . . . . 1-9
Second Row Seats . . . . . . . . . . 1-10
Heated Seats . . . . . . . . . . . . . . . . 1-10
Head Restraint Adjustment . . . . . . . . . . . . . . . . . 1-10
Safety Belts . . . . . . . . . . . . . . . . . . 1-10 Sensing System for
Passenger Airbag . . . . . . . . . . 1-11
Mirror Adjustment . . . . . . . . . . . . 1-12
Steering Wheel Adjustment . . . . . . . . . . . . . . . . . 1-13
Throttle and Brake Pedal Adjustment . . . . . . . . . . . . . . . . . 1-13
Interior Lighting . . . . . . . . . . . . . . 1-13
Exterior Lighting . . . . . . . . . . . . . 1-14
Windshield Wiper/Washer . . . . 1-15
Climate Controls . . . . . . . . . . . . . 1-16
Transmission . . . . . . . . . . . . . . . . 1-18
Four-Wheel Drive . . . . . . . . . . . . 1-18
Vehicle Features
Radio(s) . . . . . . . . . . . . . . . . . . . . . 1-20
Satellite Radio . . . . . . . . . . . . . . . 1-21
Portable Audio Devices . . . . . . 1-22
Bluetooth
®. . . . . . . . . . . . . . . . . . . 1-22
Steering Wheel Controls . . . . . 1-22
Cruise Control . . . . . . . . . . . . . . . 1-23 Navigation System . . . . . . . . . . . 1-23
Driver Information
Center (DIC) . . . . . . . . . . . . . . . 1-24
Rear Vision Camera (RVC) . . . . . . . . . . . . . 1-25
Ultrasonic Parking Assist . . . . 1-25
Power Outlets . . . . . . . . . . . . . . . 1-25
Universal Remote System . . . 1-25
Performance and Maintenance
StabiliTrak®System . . . . . . . . . 1-26
Tire Pressure Monitor . . . . . . . . 1-26
Engine Oil Life System . . . . . . 1-26
Fuel E85 (85% Ethanol) . . . . . 1-27
Driving for Better Fuel Economy . . . . . . . . . . . . . . . . . . . 1-28
Roadside Assistance
Program . . . . . . . . . . . . . . . . . . . . 1-28
OnStar
®. . . . . . . . . . . . . . . . . . . . . 1-29

Black plate (26,1)Chevrolet Avalanche Owner Manual - 2011
1-26 In Brief
Performance and
Maintenance
StabiliTrak®System
The vehicle has a traction control
system that limits wheel spin and
the StabiliTrak system that assists
with directional control of the vehicle
in difficult driving conditions. Both
systems turn on automatically every
time the vehicle is started.
.To turn off traction control, press
and release
5on the instrument
panel.
Filluminates and the
appropriate DIC message
displays. See Ride Control
System Messages on page 5‑42.
.To turn off both traction control
and StabiliTrak, press and hold
5untilFilluminates and the
appropriate DIC message
displays. See Ride Control
System Messages on page 5‑42.
.Press and release5again to
turn on both systems. For more information, see
StabiliTrak
®System on page 9‑54.
Tire Pressure Monitor
This vehicle may have a Tire
Pressure Monitor System (TPMS).
The TPMS warning light alerts you
to a significant loss in pressure of
one of the vehicle's tires. If the
warning light comes on, stop as
soon as possible and inflate the
tires to the recommended pressure
shown on the Tire and Loading
Information label. See
Vehicle Load
Limits on page 9‑24. The warning
light will remain on until the tire
pressure is corrected.
During cooler conditions, the low tire
pressure warning light may appear
when the vehicle is first started and then turn off. This may be an early
indicator that the tire pressures are
getting low and the tires need to be
inflated to the proper pressure.
The TPMS does not replace normal
monthly tire maintenance. It is the
driver
’s responsibility to maintain
correct tire pressures.
See Tire Pressure Monitor System
on page 10‑59.
Engine Oil Life System
The engine oil life system calculates
engine oil life based on vehicle use
and, on most vehicles, displays a
DIC message when it is necessary
to change the engine oil and filter.
The oil life system should be
reset to 100% only following an
oil change.

Black plate (28,1)Chevrolet Avalanche Owner Manual - 2011
1-28 In Brief
Driving for Better Fuel
Economy
Driving habits can affect fuel
mileage. Here are some driving tips
to get the best fuel economy
possible.
.Avoid fast starts and accelerate
smoothly.
.Brake gradually and avoid
abrupt stops.
.Avoid idling the engine for long
periods of time.
.When road and weather
conditions are appropriate, use
cruise control.
.Always follow posted speed
limits or drive more slowly when
conditions require.
.Keep vehicle tires properly
inflated.
.Combine several trips into a
single trip.
.Replace the vehicle's tires with
the same TPC Spec number
molded into the tire's sidewall
near the size.
.Follow recommended scheduled
maintenance.
Roadside Assistance
Program
U.S.:1-800-243-8872
TTY Users (U.S.): 1-888-889-2438
Canada: 1-800-268-6800
Mexico: 01-800-466-0800
As the owner of a new Chevrolet,
you are automatically enrolled in the
Roadside Assistance program. This
program provides technically trained
advisors who are available 24 hours
a day, 365 days a year, to give
minor repair information or make
towing arrangements. For more information see
Roadside
Assistance Program (U.S. and
Canada) on page 13‑8 orRoadside
Assistance Program (Mexico) on
page 13‑10.
Roadside Assistance and OnStar
(U.S. and Canada)
If you have a current OnStar
subscription, press theQbutton
and the current GPS location will be
sent to an OnStar advisor who will
assess your problem, contact
Roadside Assistance, and relay
your exact location to get the help
you need.
Online Owner Center (U.S. and
Canada)
The Online Owner Center is a
complimentary service that includes
online service reminders, vehicle
maintenance tips, online owner
manual, special privileges,
and more.
Sign up today at:
www.chevyownercenter.com
(U.S.) or www.gm.ca (Canada).

Black plate (45,1)Chevrolet Avalanche Owner Manual - 2011
Seats and Restraints 3-45
Customer Satisfaction
Procedure (Mexico) on
page 13‑3.
In addition, your dealer and the
service manual have information
about the location of the airbag
sensors, sensing and diagnostic
module and airbag wiring.
Airbag System Check
The airbag system does not need
regularly scheduled maintenance or
replacement. Make sure the airbag
readiness light is working.
See Airbag Readiness Light on
page 5‑18 for more information.
Notice: If an airbag covering is
damaged, opened, or broken, the
airbag may not work properly.
Do not open or break the airbag
coverings. If there are any
opened or broken airbag covers,
have the airbag covering and/or
airbag module replaced. For the location of the airbag
modules, see
What Makes an
Airbag Inflate? on page 3‑35.
See your dealer for service.
Replacing Airbag System
Parts After a Crash
{WARNING
A crash can damage the
airbag systems in your vehicle.
A damaged airbag system may
not work properly and may
not protect you and your
passenger(s) in a crash, resulting
in serious injury or even death.
To help make sure your airbag
systems are working properly
after a crash, have them
inspected and any necessary
replacements made as soon
as possible. If an airbag inflates, you will
need to replace airbag system
parts. See your dealer for service.
If the airbag readiness light stays
on after the vehicle is started or
comes on when you are driving,
the airbag system may not work
properly. Have the vehicle serviced
right away. See
Airbag Readiness
Light on page 5‑18 for more
information.

Black plate (3,1)Chevrolet Avalanche Owner Manual - 2011
Storage 4-3
The top drain grates, side rail
channels, catch cups, Midgate
drain, cargo area floor drains and
the rubber cargo mat help do this.
Even when all of these things are
working properly and the cover
system is on, there may be some
instances (heavy rains, automatedcar washes, etc.) when water can
collect the following areas:
A. Top drain grates
B. Removable front drain grate
(Midgate drain gate)
C. Side rail channels and catch cups
D. Front drains
E. Water drainage area around both sides of the box and the
tailgate side
F. Rear drains
G. Cargo floor
H. Cargo mat
Maintenance and Cleaning
To ensure that the water
management system performs
properly, be sure that the Midgate,
tailgate and cover system are fully
closed and that all parts are clean
and not blocked with debris. Follow
the instructions given next in this
section for the proper procedures on
cleaning each item.

Black plate (14,1)Chevrolet Avalanche Owner Manual - 2011
5-14 Instruments and Controls
Engine Oil Pressure
Gauge
Metric
English
The oil pressure gauge shows the
engine oil pressure in psi (pounds
per square inch) when the engine is
running. Canadian vehicles indicate
pressure in kPa (kilopascals).
Oil pressure may vary with engine
speed, outside temperature and oil
viscosity, but readings above the
low pressure zone indicate the
normal operating range. When the
oil pressure reaches the low
pressure zone, the OIL PRESSURE
LOW STOP ENGINE message will
appear in the Driver Information Center (DIC). See
Engine Oil
Messages on page 5‑40 andEngine
Oil on page 10‑8 for more
information.
A reading in the low pressure zone
may be caused by a dangerously
low oil level or some other problem
causing low oil pressure. Check
your oil as soon as possible.
{WARNING
Do not keep driving if the oil
pressure is low. The engine can
become so hot that it catches fire.
Someone could be burned. Check
the oil as soon as possible and
have the vehicle serviced.
Notice: Lack of proper engine oil
maintenance can damage the
engine. The repairs would not be
covered by the vehicle warranty.
Always follow the maintenance
schedule for changing engine oil.

Black plate (21,1)Chevrolet Avalanche Owner Manual - 2011
Instruments and Controls 5-21
Notice:If the vehicle is
continually driven with this light
on, after a while, the emission
controls might not work as well,
the vehicle fuel economy might
not be as good, and the engine
might not run as smoothly. This
could lead to costly repairs that
might not be covered by the
vehicle warranty.
Notice: Modifications made to the
engine, transmission, exhaust,
intake, or fuel system of the
vehicle or the replacement of the
original tires with other than
those of the same Tire
Performance Criteria (TPC) can
affect the vehicle's emission
controls and can cause this light
to come on. Modifications to
these systems could lead to
costly repairs not covered by the
vehicle warranty. This could also
result in a failure to pass a
required Emission Inspection/
Maintenance test.
See Accessories and
Modifications on page 10‑3. This light comes on during a
malfunction in one of two ways:
Light Flashing:
A misfire condition
has been detected. A misfire
increases vehicle emissions and
could damage the emission control
system on the vehicle. Diagnosis
and service might be required.
To prevent more serious damage to
the vehicle:
.Reduce vehicle speed.
.Avoid hard accelerations.
.Avoid steep uphill grades.
.If towing a trailer, reduce the
amount of cargo being hauled as
soon as it is possible.
If the light continues to flash, when
it is safe to do so, stop the vehicle.
Find a safe place to park the
vehicle. Turn the vehicle off, wait at
least 10 seconds, and restart the
engine. If the light is still flashing,
follow the previous steps and see
your dealer for service as soon as
possible. Light On Steady:
An emission
control system malfunction has
been detected on the vehicle.
Diagnosis and service might
be required.
The following may correct an
emissions system malfunction:
.Make sure the fuel cap is fully
installed. See Filling the Tank on
page 9‑72. The diagnostic
system can determine if the
fuel cap has been left off or
improperly installed. A loose or
missing fuel cap allows fuel to
evaporate into the atmosphere.
A few driving trips with the cap
properly installed should turn the
light off.
.Make sure the electrical system
is not wet. The system could be
wet if the vehicle was driven
through a deep puddle of water.
The condition is usually
corrected when the electrical
system dries out. A few driving
trips should turn the light off.

Black plate (22,1)Chevrolet Avalanche Owner Manual - 2011
5-22 Instruments and Controls
.Make sure to fuel the vehicle
with quality fuel. Poor fuel quality
causes the engine not to run as
efficiently as designed and can
cause: stalling after start-up,
stalling when the vehicle is
changed into gear, misfiring,
hesitation on acceleration,
or stumbling on acceleration.
These conditions might go away
once the engine is warmed up.
If one or more of these
conditions occurs, change the
fuel brand used. It will require at
least one full tank of the proper
fuel to turn the light off.
SeeRecommended Fuel on
page 9‑68.
If none of the above have made the
light turn off, your dealer can check
the vehicle. The dealer has the
proper test equipment and
diagnostic tools to fix any
mechanical or electrical problems
that might have developed.Emissions Inspection and
Maintenance Programs
Some state/provincial and local
governments may have programs to
inspect the on-vehicle emission
control equipment. For the
inspection, the emission system test
equipment is connected to the
vehicle’s Data Link
Connector (DLC).
The DLC is under the instrument
panel to the left of the steering
wheel. See your dealer if assistance
is needed. The vehicle may not pass
inspection if:
.The malfunction indicator lamp is
on with the engine running, or if
the light does not come on when
the ignition is turned to ON/RUN
while the engine is off.
.The critical emission control
systems have not been
completely diagnosed by the
system. This can happen if
the battery has recently been
replaced or if the battery has run
down. The diagnostic system
evaluates critical emission
control systems during
normal driving. This can take
several days of routine driving.
If this has been done and the
vehicle still does not pass the
inspection, your dealer can
prepare the vehicle for
inspection.