service CHEVROLET AVALANCHE 2013 2.G Owners Manual

Black plate (2,1)Chevrolet Avalanche Owner Manual - 2013 - CRC - 8/27/12
2013 Chevrolet Avalanche Owner ManualM
Vehicle Care. . . . . . . . . . . . . . . . . 10-1
General Information . . . . . . . . . . 10-2
Vehicle Checks . . . . . . . . . . . . . . . 10-3
Headlamp Aiming . . . . . . . . . . . 10-30
Bulb Replacement . . . . . . . . . . 10-31
Electrical System . . . . . . . . . . . . 10-33
Wheels and Tires . . . . . . . . . . . 10-41
Jump Starting . . . . . . . . . . . . . . . 10-78
Towing . . . . . . . . . . . . . . . . . . . . . . 10-83
Appearance Care . . . . . . . . . . . 10-88
Service and Maintenance . . . 11-1
General Information . . . . . . . . . . 11-1
Maintenance Schedule . . . . . . . 11-3
Special Application
Services . . . . . . . . . . . . . . . . . . . . 11-8
Additional Maintenance
and Care . . . . . . . . . . . . . . . . . . . . 11-8
Recommended Fluids, Lubricants, and Parts . . . . . . 11-12
Maintenance Records . . . . . . . 11-15 Technical Data
. . . . . . . . . . . . . . . 12-1
Vehicle Identification . . . . . . . . . 12-1
Vehicle Data . . . . . . . . . . . . . . . . . . 12-2
Customer Information . . . . . . . 13-1
Customer Information . . . . . . . . 13-2
Reporting Safety Defects . . . . 13-18
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . 13-19
OnStar . . . . . . . . . . . . . . . . . . . . . . . 14-1
OnStar Overview . . . . . . . . . . . . . 14-1
OnStar Services . . . . . . . . . . . . . . 14-2
OnStar Additional Information . . . . . . . . . . . . . . . . . . 14-5
Index . . . . . . . . . . . . . . . . . . . . . i-1

Black plate (3,1)Chevrolet Avalanche Owner Manual - 2013 - CRC - 8/27/12
Introduction iii
The names, logos, emblems,
slogans, vehicle model names, and
vehicle body designs appearing in
this manual including, but not limited
to, GM, the GM logo, CHEVROLET,
the CHEVROLET Emblem,
AVALANCHE, and Z71 are
trademarks and/or service marks
of General Motors LLC, its
subsidiaries, affiliates, or licensors.This manual describes features that
may or may not be on your specific
vehicle either because they are
options that you did not purchase or
due to changes subsequent to the
printing of this owner manual.
Please refer to the purchase
documentation relating to your
specific vehicle to confirm each of
the features found on your vehicle.
For vehicles first sold in Canada,
substitute the name
“General
Motors of Canada Limited” for
Chevrolet Motor Division wherever it
appears in this manual.
Keep this manual in the vehicle for
quick reference.
Canadian Vehicle Owners
Propriétaires Canadiens
A French language copy of this
manual can be obtained from your
dealer or from:
On peut obtenir un exemplaire de
ce guide en français auprès du
concessionnaire ou à l'adresse
suivante:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Litho in U.S.A.
Part No. 20955528 B Second Printing©2012 General Motors LLC. All Rights Reserved.

Black plate (4,1)Chevrolet Avalanche Owner Manual - 2013 - CRC - 8/27/12
iv Introduction
Using this Manual
To quickly locate information about
the vehicle, use the Index in the
back of the manual. It is an
alphabetical list of what is in the
manual and the page number where
it can be found.
Danger, Warnings, and
Cautions
Warning messages found on vehicle
labels and in this manual describe
hazards and what to do to avoid or
reduce them.
Dangerindicates a hazard with a
high level of risk which will result in
serious injury or death.
Warning orCaution indicates a
hazard that could result in injury or
death.
{WARNING
These mean there is something
that could hurt you or other
people.
Notice: This means there is
something that could result in
property or vehicle damage. This
would not be covered by the
vehicle's warranty.
A circle with a slash through it is a
safety symbol which means “Do
Not,” “Do not do this,” or“Do not let
this happen.”
Symbols
The vehicle has components and
labels that use symbols instead of
text. Symbols are shown along with
the text describing the operation or
information relating to a specific
component, control, message,
gauge, or indicator.
M: This symbol is shown when
you need to see your owner manual
for additional instructions or
information.
*: This symbol is shown when
you need to see a service manual
for additional instructions or
information.

Black plate (21,1)Chevrolet Avalanche Owner Manual - 2013 - CRC - 8/27/12
In Brief 1-21
Satellite Radio
SiriusXM®is a satellite radio service
based in the 48 contiguous United
States and 10 Canadian provinces.
SiriusXM satellite radio has a wide
variety of programming and
commercial-free music, coast to
coast, and in digital-quality sound.
A fee is required to receive the
SiriusXM service.
For more information, refer to:
.www.siriusxm.com or call
1-866-635-2349 (U.S.)
.www.xmradio.ca or call
1-877-209-0079 (Canada)
See Satellite Radio on page 7‑11.
Portable Audio Devices
This vehicle has an auxiliary input
on the audio faceplate.
This vehicle also has a USB port on
the instrument panel.
External devices such as iPod
®,
laptop computers, MP3 players,
CD changers, USB storage device,
etc. can be connected to the
auxiliary port using a 3.5 mm
(1/8 in) input jack or the USB port
depending on the audio system. See
Auxiliary Devices on page 7‑31
for further information.
Bluetooth®
For vehicles with a Bluetooth
system, it allows users with a
Bluetooth-enabled cell phone to
make and receive hands-free calls
using the vehicle’ s audio system
and controls.
The Bluetooth-enabled cell phone
must be paired with the Bluetooth
system before it can be used in the
vehicle. Not all phones will support
all functions. For more information,
see www.gm.com/bluetooth and
Bluetooth on page 7‑48.

Black plate (28,1)Chevrolet Avalanche Owner Manual - 2013 - CRC - 8/27/12
1-28 In Brief
.When road and weather
conditions are appropriate, use
cruise control.
.Always follow posted speed
limits or drive more slowly when
conditions require.
.Keep vehicle tires properly
inflated.
.Combine several trips into a
single trip.
.Replace the vehicle's tires with
the same TPC Spec number
molded into the tire's sidewall
near the size.
.Follow recommended scheduled
maintenance.
Roadside Assistance
Program
U.S.: 1-800-243-8872
TTY Users (U.S. Only):
1-888-889-2438
Canada: 1-800-268-6800
Mexico: 01-800-466-0800
As the owner of a new Chevrolet,
you are automatically enrolled in the
Roadside Assistance program.
SeeRoadside Assistance Program
(Mexico) on page 13‑7 orRoadside
Assistance Program (U.S. and
Canada) on page 13‑11. Roadside Assistance and OnStar
(U.S. and Canada)
If the vehicle has an active OnStar
subscription, contact OnStar and the
vehicle’s current GPS location will
be sent to an OnStar advisor to
assess the situation, contact
Roadside Assistance, and relay the
exact location to send help.
OnStar®
If equipped, this vehicle has a
comprehensive, in-vehicle system
that can connect to a live Advisor
for Emergency, Security, Navigation,
Connection, and Diagnostic
Services. See
OnStar Overview on
page 14‑1.

Black plate (2,1)Chevrolet Avalanche Owner Manual - 2013 - CRC - 8/27/12
2-2 Keys, Doors, and Windows
The key can be used for the ignition,
door locks, tailgate, and side
storage boxes.
See your dealer if a replacement
key or additional key is needed.
If the vehicle has an ignition and it
becomes difficult to turn the key,
inspect the key blade for debris.
Periodically clean with a brush
or pick.If locked out of your vehicle, contact
Roadside Assistance. See
Roadside
Assistance Program (Mexico) on
page 13‑7 orRoadside Assistance
Program (U.S. and Canada) on
page 13‑11 for more information.
With an active OnStar subscription,
an OnStar Advisor may remotely
unlock the vehicle. See OnStar
Overview on page 14‑1.
Remote Keyless Entry
(RKE) System
See Radio Frequency Statement on
page 13‑21 for information
regarding Part 15 of the Federal
Communications Commission (FCC)
rules and Industry Canada
Standards RSS-GEN/210/220/310.
If there is a decrease in the RKE
operating range:
.Check the distance. The
transmitter may be too far from
the vehicle.
.Check the location. Other
vehicles or objects may be
blocking the signal.
.Check the transmitter's battery.
See “Battery Replacement” later
in this section.
.If the transmitter is still not
working correctly, see your
dealer or a qualified technician
for service.
Remote Keyless Entry
(RKE) System Operation
The Remote Keyless Entry (RKE)
transmitter functions work up to
60 m (195 ft) away from the vehicle.
There are other conditions which
can affect the performance of the
transmitter. See Remote Keyless
Entry (RKE) System on page 2‑2.

Black plate (17,1)Chevrolet Avalanche Owner Manual - 2013 - CRC - 8/27/12
Keys, Doors, and Windows 2-17
To avoid setting off the alarm by
accident:
.If you do not want to activate the
theft-deterrent system, the
vehicle should be locked with
the door key after the doors are
closed.
.Always unlock the doors with the
RKE transmitter. Unlocking a
door any other way will set off
the alarm if it is armed.
If you set off the alarm by accident,
press unlock on the RKE transmitter
or place the key in the ignition and
turn it to START to turn off the
alarm. The alarm will not stop if you
try to unlock a door any other way.
Testing the Alarm
To test the alarm:
1. From inside the vehicle, lower the driver window and open the
driver door. 2. Activate the system by locking
the doors with the power door
lock switch while the door is
open, or with the RKE
transmitter.
3. Get out of the vehicle, close the door and wait for the security
light to go out.
4. Then reach in through the window, unlock the door with the
manual door lock and open the
door. This should set off the
alarm.
While the alarm is set, the power
door unlock switch will not work.
If the alarm does not sound when it
should but the headlamps flash,
check to see if the horn works. The
horn fuse may be blown. To replace
the fuse, see Instrument Panel Fuse
Block on page 10‑39 andEngine
Compartment Fuse Block on
page 10‑34.
If the alarm does not sound or the
headlamps do not flash, the vehicle
should be serviced by your dealer.
Immobilizer
See Radio Frequency Statement on
page 13‑21 for information
regarding Part 15 of the Federal
Communications Commission (FCC)
rules and Industry Canada
Standards RSS-GEN/210/220/310.
Immobilizer Operation
This vehicle has PASS-Key®III+
(Personalized Automotive Security
System) theft-deterrent system.
PASS-Key III+ is a passive
theft-deterrent system.
The system is automatically armed
when the key is removed from the
ignition.
The system is automatically
disarmed when the key is turned to
ON/RUN, ACC/ACCESSORY,
or START from the LOCK/OFF
position.
You do not have to manually arm or
disarm the system.

Black plate (18,1)Chevrolet Avalanche Owner Manual - 2013 - CRC - 8/27/12
2-18 Keys, Doors, and Windows
The security light will come on if
there is a problem with arming or
disarming the theft-deterrent
system.
When the PASS-Key III+ system
senses that someone is using the
wrong key, it prevents the vehicle
from starting. Anyone using a
trial-and-error method to start the
vehicle will be discouraged because
of the high number of electrical key
codes.
If the engine does not start and the
security light on the instrument
panel cluster comes on when trying
to start the vehicle, there may be a
problem with the theft-deterrent
system. Turn the ignition off and try
again.
If the engine still does not start, and
the key appears to be undamaged,
try another ignition key. At this time,
you may also want to check the
fuse. SeeFuses and Circuit
Breakers on page 10‑34. If the
engine still does not start with the
other key, the vehicle needs service. If the vehicle does start, the first key
may be faulty. See your dealer who
can service the PASS-Key III+ to
have a new key made.
It is possible for the PASS-Key III+
decoder to learn the transponder
value of a new or replacement key.
Up to 10 keys may be programmed
for the vehicle. The following
procedure is for programming
additional keys only. If all the
currently programmed keys are lost
or do not operate, you must see
your dealer or a locksmith who can
service PASS-Key III+ to have keys
made and programmed to the
system.
See your dealer or a locksmith who
can service PASS-Key III+ to get a
new key blank cut exactly as the
ignition key that operates the
system.
To program the new additional key:
1. Verify that the new key has
a
1stamped on it.
2. Insert the original, already programmed key in the ignition
and start the engine. If the
engine will not start, see your
dealer for service.
3. After the engine has started, turn the key to LOCK/OFF, and
remove the key.
4. Insert the new key to be programmed and turn it to the
ON/RUN position within
five seconds of turning the
ignition to the LOCK/OFF
position in Step 3.
The security light will turn off
once the key has been
programmed.
5. Repeat Steps 1 through 4 if additional keys are to be
programmed.

Black plate (19,1)Chevrolet Avalanche Owner Manual - 2013 - CRC - 8/27/12
Keys, Doors, and Windows 2-19
If you lose or damage your
PASS-Key III+ key, see your dealer
or a locksmith who can service
PASS-Key III+ to have a new
key made.
Do not leave the key or device
that disarms or deactivates the
theft-deterrent system in the
vehicle.Exterior Mirrors
Convex Mirrors
{WARNING
A convex mirror can make things,
like other vehicles, look farther
away than they really are. If you
cut too sharply into the right lane,
you could hit a vehicle on the
right. Check the inside mirror or
glance over your shoulder before
changing lanes.
The passenger side mirror is convex
shaped. A convex mirror's surface is
curved so more can be seen from
the driver seat.
Power Mirrors
With Power Folding Mirrors
To adjust the mirrors:
1. Press (A) or (B) to select the driver or passenger side mirror.
2. Press the arrows on the control pad to move the mirror up,
down, right, or left.
3. Adjust the outside mirror so that the side of the vehicle and the
area behind are seen.
4. Press either (A) or (B) again to deselect the mirror.

Black plate (8,1)Chevrolet Avalanche Owner Manual - 2013 - CRC - 8/27/12
3-8 Seats and Restraints
If something has blocked the driver
seat and/or the adjustable pedals
while recalling a memory position,
the recall may stop. Remove the
obstruction; then press and hold the
appropriate manual control for the
memory item that is not recalling for
two seconds. Try recalling the
memory position again by pressing
the appropriate memory button.
If the memory position is still not
recalling, see your dealer for
service.
Easy Exit Driver Seat
This feature can move the seat
rearward to allow extra room to exit
the vehicle.
B(Easy Exit Driver Seat):Press
to recall the easy exit seat position.
The vehicle must be in P (Park). If the easy exit seat feature is
programmed on in the vehicle
personalization menu, automatic
seat movement occurs when the
ignition key is removed.
A single beep sounds. The driver
seat moves back approximately
8 cm (3 in). To move the seat back
farther, press
Bagain until the
seat is all the way back.
If something has blocked the driver
seat while recalling the exit position,
the recall may stop. Remove the
obstruction; then press and hold the
power seat control rearward for
two seconds. Try recalling the exit
position again. If the exit position is
still not recalling, see your dealer for
service.
See Vehicle Personalization (With
DIC Buttons) on page 5‑44.
Heated and Ventilated
Front Seats
{WARNING
If you cannot feel temperature
change or pain to the skin, the
seat heater may cause burns. To
reduce the risk of burns, people
with such a condition should use
care when using the seat heater,
especially for long periods of
time. Do not place anything on
the seat that insulates against
heat, such as a blanket, cushion,
cover, or similar item. This may
cause the seat heater to
overheat. An overheated seat
heater may cause a burn or may
damage the seat.