mileage CHEVROLET AVEO 2008 1.G Owners Manual

Your vehicle has an airbag system. Before attempting to
do your own service work, seeServicing Your
Airbag-Equipped Vehicle on page 1-70.
You should keep a record with all parts receipts and list
the mileage and the date of any service work you
perform. SeePart E: Maintenance Record on page 6-24.
Adding Equipment to the Outside
of Your Vehicle
Things you might add to the outside of your vehicle can
affect the airflow around it. This can cause wind
noise and can affect fuel economy and windshield
washer performance. Check with your dealer/retailer
before adding equipment to the outside of your vehicle.
Fuel
Use of the recommended fuel is an important part of the
proper maintenance of your vehicle. To help keep the
engine clean and maintain optimum vehicle
performance, we recommend the use of gasoline
advertised as TOP TIER Detergent Gasoline.
Gasoline Octane
Use regular unleaded gasoline with a posted octane
rating of 87 or higher. If the octane rating is less than 87,
you might notice an audible knocking noise when you
drive, commonly referred to as spark knock. If this
occurs, use a gasoline rated at 87 octane or higher as
soon as possible. If you are using gasoline rated at
87 octane or higher and you hear heavy knocking, the
engine needs service.
Gasoline Specications
At a minimum, gasoline should meet ASTM specification
D 4814 in the United States or CAN/CGSB-3.5 or
3.511 in Canada. Some gasolines contain an
octane-enhancing additive called methylcyclopentadienyl
manganese tricarbonyl (MMT). We recommend
against the use of gasolines containing MMT.
SeeAdditives on page 5-6for additional information.
5-5

Part A: Scheduled Maintenance
Services
In this part are scheduled maintenance services which
are to be performed at the mileage intervals specified.
Using the Maintenance Schedule
We want to keep your vehicle in good working condition.
But we do not know exactly how you will drive it.
You might drive short distances only a few times a week.
Or you might drive long distances all the time in very
hot, dusty weather. You might use your vehicle in
making deliveries. Or you might drive it to work, to do
errands, or in many other ways.
Because of the different ways people use their vehicles,
maintenance needs vary. You might need more
frequent checks and replacements. So please read
the following and note how you drive. If you have
questions on how to keep your vehicle in good condition,
see your dealer/retailer.This part tells you the maintenance services you should
have done and when to schedule them.
When you go to your dealer/retailer for your service
needs, you will know that trained and supported service
people will perform the work using genuine parts.
The proper fluids and lubricants to use are listed in
Part D. Make sure whoever services your vehicle uses
these. All parts should be replaced and all necessary
repairs done before you or anyone else drives the
vehicle.
These schedules are for vehicles that:
•carry passengers and cargo within recommended
limits. You will find these on the Tire and Loading
Information label. SeeLoading Your Vehicle on
page 4-18.
•are driven on reasonable road surfaces within legal
driving limits.
•use the recommended fuel. SeeGasoline Octane
on page 5-5.
6-4

Customer Assistance and
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to
your dealer and to Chevrolet. Normally, any concerns
with the sales transaction or the operation of your
vehicle will be resolved by your dealer’s sales or service
departments. Sometimes, however, despite the best
intentions of all concerned, misunderstandings can
occur. If your concern has not been resolved to your
satisfaction, the following steps should be taken:
STEP ONE:Discuss your concern with a member of
dealership management. Normally, concerns can
be quickly resolved at that level. If the matter has
already been reviewed with the sales, service, or parts
manager, contact the owner of the dealership or the
general manager.STEP TWO:If after contacting a member of dealership
management, it appears your concern cannot be
resolved by the dealership without further help, in the
U.S., contact the Chevrolet Customer Assistance
Center by calling 1-800-222-1020. In Canada, contact
General Motors of Canada Customer Communication
Centre by calling 1-800-263-3777 (English) or
1-800-263-7854 (French).
We encourage you to call the toll-free number in order
to give your inquiry prompt attention. Please have
the following information available to give the Customer
Assistance Representative:
•Vehicle Identification Number (VIN). This is
available from the vehicle registration or title,
or the plate at the top left of the instrument panel
and visible through the windshield.
•Dealership name and location.
•Vehicle delivery date and present mileage
(kilometers).
When contacting Chevrolet, please remember that your
concern will likely be resolved at a dealer’s facility.
That is why we suggest you follow Step One first if you
have a concern.
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STEP THREE — U.S. Owners:Both General Motors
and your dealer are committed to making sure you
are completely satisfied with your new vehicle. However,
if you continue to remain unsatisfied after following
the procedure outlined in Steps One and Two,
you should file with the Better Business Bureau (BBB)
Auto Line Program to enforce your rights.
The BBB Auto Line Program is an out of court program
administered by the Council of Better Business
Bureaus to settle automotive disputes regarding vehicle
repairs or the interpretation of the New Vehicle
Limited Warranty. Although you may be required to
resort to this informal dispute resolution program prior
to filing a court action, use of the program is free of
charge and your case will generally be heard within
40 days. If you do not agree with the decision given
in your case, you may reject it and proceed with
any other venue for relief available to you.You may contact the BBB Auto Line Program using
the toll-free telephone number or write them at the
following address:
BBB Auto Line Program
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
This program is available in all 50 states and the
District of Columbia. Eligibility is limited by vehicle
age, mileage, and other factors. General Motors
reserves the right to change eligibility limitations
and/or discontinue its participation in this program.
7-3

Public Transportation or Fuel
Reimbursement
If your vehicle requires overnight warranty repairs,
and public transportation is used instead of the dealer’s
shuttle service, the expense must be supported by
original receipts and can only be up to the maximum
amount allowed by GM for shuttle service. In addition,
for U.S. customers, should you arrange transportation
through a friend or relative, limited reimbursement
for reasonable fuel expenses may be available. Claim
amounts should reflect actual costs and be supported
by original receipts. See your dealer for information
regarding the allowance amounts for reimbursement of
fuel or other transportation costs.
Courtesy Rental Vehicle
Your dealer may arrange to provide you with a courtesy
rental vehicle or reimburse you for a rental vehicle
that you obtain if your vehicle is kept for an overnight
warranty repair. Rental reimbursement will be limited
and must be supported by original receipts.This requires that you sign and complete a rental
agreement and meet state/provincial, local, and rental
vehicle provider requirements. Requirements vary
and may include minimum age requirements, insurance
coverage, credit card, etc. You are responsible for
fuel usage charges and may also be responsible for
taxes, levies, usage fees, excessive mileage, or rental
usage beyond the completion of the repair.
It may not be possible to provide a like-vehicle as a
courtesy rental.
Additional Program Information
All program options, such as shuttle service, may not be
available at every dealer. Please contact your dealer
for specific information about availability. All Courtesy
Transportation arrangements will be administered
by appropriate dealer personnel.
General Motors reserves the right to unilaterally modify,
change or discontinue Courtesy Transportation at
any time and to resolve all questions of claim eligibility
pursuant to the terms and conditions described
herein at its sole discretion.
7-12