phone CHEVROLET BLAZER 1997 2.G Owners Manual

Downloaded from www.Manualslib.com manuals search engine Servicing Your Air Bag-Equipped Vehicle
The air bag affects how your vehicle should be serviced.
There are parts
of the air bag system in several places
around your vehicle. You don’t
want the system to
inflate while someone is working on your vehicle. Your
GM dealer and the GM Service Manual have
information about servicing your vehicle and the air bag
system. To purchase a service manual, see “Service and
Owner Publications” in the Index.
A CAUTION:
For up to two minutes after the ignition key is
turned off and the battery is disconnected, an air
bag can still inflate during improper service.
You
can be injured if you are close to an air bag when
it inflates. Avoid wires wrapped with yellow tape,
or yellow connectors. They are probably part
of
the air bag system. Be sure to follow proper
service procedures, and make sure the person
performing work for you
is qualified to do so.
~ ~ ~~~~ ~ ~
The air bag system does not need regular maintenance.
Adding Equipment to Your Air
Bag-Equipped Vehicle
Q: If I add a push bumper or a bicycle rack to the
front
of my vehicle, will it keep the air bag from
working properly?
A: As long as the push bumper or bicycle rack is
attached to your vehicle
so that the vehicle’s basic
structure isn’t changed, it’s not likely to keep the
air bag from working properly in a crash.
@’ Is there anything I might add to the front of the
vehicle that could keep the air
bap from
working properly?
A: Yes. If you add things that change your vehicle’s
frame, bumper system, front end sheet metal or
height, they may keep the
air bag system from
working properly. Also, the
air bag system may not
work properly
if you relocate any of the air bag
sensors.
If you have any question about this, you
should contact Customer Assistance before you
modify your vehicle. (The phone numbers
and
addresses for Customer Assistance are in Step Two of
the Customer Satisfaction Procedure in this manual.
See “Customer Satisfaction Procedure” in the Index.)

Downloaded from www.Manualslib.com manuals search engine To help avoid hearing loss or damage:
Adjust the volume control to the lowest setting.
Increase volume slowly until you hear comfortably
and clearly.
1 NOTICE:
Before you add any sound equipment to your
vehicle
-- like a tape player, CB radio, mobile
telephone or two-way radio
-- be sure you can add
what you want.
If you can, it’s very important to do
it properly. Added
sound equipment may interfere
with the operation
of your vehicle’s engine, Delco
radio or other systems, and even damage them.
Your vehicle’s systems may interfere with the
operation
of sound equipment that has been
added improperly
So, hefore adding sound equipment, check with
your dealer and
tw sure to check Federal rules
covering
mobile radio and telephone units.
Care of Your Cassette Tape Player
A tape player that is not cleaned regularly can cause
reduced sound quality, ruined cassettes or
a damaged
mechanism. Cassette tapes should be stored
in their
cases away from contaminants, direct sunlight and
extreme heat.
If they aren’t, they may not operate
properly or may cause failure
of the tape player.
Your tape player
should be cleaned regularly after every
50 hours of use. If you notice a reduction in sound
quality, try a known good cassette to see if
it is the tape
or the tape player
at fault. If this other cassette has no
improvement
in sound quality, clean the tape player.
Cleaning may be done with a scrubbing action,
non-abrasive cleaning cassette
with pads which scrub
the tape head
as the hubs of the cleaner cassette turn. It
is normal for the cassette to eject while cleaning. Insert
the cassette at least three times to ensure thorough
cleaning.
A scrubbing action cleaning cassette is
available through your GM dealership.
3-20

Downloaded from www.Manualslib.com manuals search engine Hydroplaning
Hydroplaning is dangerous. So much water can build up
under your tires that they can actually ride
on the water.
This can happen
if the road is wet enough and you’re
going fast enough. When your vehicle is hydroplaning,
it has little or no contact with the road.
Hydroplaning doesn’t happen often. But
it can if your
tires do
not have much tread or if the pressure in one or
more
is low. It can happen if a lot of water is standing on
the road.
If you can see reflections from trees. telephone
poles or other vehicles. and raindrops “dimple“ the
water’s surface. there could be hydroplaning.
Hydroplaning usually happens at higher speeds. There
just isn‘t
a hard and fast rule about hydroplaning. The
best advice is to
slow down when it is raining.
Driving Through Deep Standing Water
I NOTICE:
If you drive too quickly through deep puddles or
standing water, water can come in through your
engine’s
air intake and badly damage your
engine. Never drive through water that
is slightly
lower than the underbody
of your vehicle. If you
can’t avoid deep puddles or standing water, drive
through them very slowly.
Some Other Rainy Weather Tips
0 Besides slowing down, allow some extra following
distance.
And be especially careful when you pass
another vehicle.
Allow yourself more clear room
ahead, and be prepared to have your view restricted
by road spray.
0 Have good tires with proper tread depth. (See
“Tires” in the Index.)
4-3 1

Downloaded from www.Manualslib.com manuals search engine Section 8 Customer Assistance Information
Here you will find out how to contact Chevrolet if you need assistance. This section also tells you how to obtain
service publications and
how to report any safety defects.
8-2
8 -4
8-4
8-5
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8-7
8-8
8-9 Customer Satisfaction Procedure
Address for Writing to Chevrolet/Geo
Assistance for
Text Telephone
(TTY) Users
Chevrolet/Geo Roadside Assistance Program
Phone Number for Roadside Assistance
Canadian Roadside Assistance
Chevrolet/Geo Courtesy Transportation
BBB Autoline Information
~ 8-10
~ 8-10
8-1
1
8-11
8-1 1
8- 12
8- 13
Warranty Information
Reporting Safety Defects to the United States
Reporting Safety Defects to Canada
Reporting Safety Defects to General Motors
Ordering Service Publications in Canada
How to Order Service Publications
Order
Form for Service Publications
8-1

Downloaded from www.Manualslib.com manuals search engine For prompt assistance, please have the following
information available to give
the Customer
Assistance Representative:
0
0
0
0
0
Your name, address, home and business
telephone numbers
Vehicle Identification Number (This
is available
from the vehicle registration or title, or
the plate at
the top left of the instrument panel and visible
through the windshield.)
Dealership name and location
Vehicle delivery date and present mileage
Nature
of concern
We encourage you to call
us so we can give your inquiry
prompt attention. However,
if you wish to write
Chevrolet, address your inquiry to:
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O.
Box 7047
Troy, MI 48007-7047
In Canada. write to:
General Motors
of Canada Limited
Customer Communication Centre. 163-005
1908 Colonel Sam Drive
Oshawa, Ontario
L 1 H 8P7 Refer
to your Warranty and
Owner Assistance
Information booklet for addresses
of
GM Overseas offices.
When contacting Chevrolet, please remember that
your concern will likely be resolved
in the dealership,
using the dealer’s facilities, equipment and personnel.
That
is why we suggest you follow Step One first if
you have a concern.
Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or
speech-impaired and who use Text Telephones (TTYs),
Chevrolet has TTY equipment available
at its Customer
Assistance Center. Any TTY user can communicate
with
Chevrolet by dialing: 1-800-833-CHEV. (,TTY users in
Canada can dial 1-800-263-3830.)
8-4

Downloaded from www.Manualslib.com manuals search engine Chevrolet/Geo Roadside
Assistance Program
To enhance Chevrolet’s strong commitment to customer
satisfaction, Chevrolet is excited to announce the
establishment of
the Chevrolet/Geo Roadside Assistance
Center.
As the owner of a 1997 Chevrolet/Geo,
membership
in Roadside Assistance is free. Roadside Assistance
is available 24 hours
a day,
365 days a year, by calling 1-800-CHEV-USA
(1-800-243-8872). This toll-free number will provide
you over-the-phone roadside assistance
with minor
mechanical problems.
If your problem cannot be
resolved over
the phone, our advisors have access to a
nationwide network of dealer recommended service
providers. Roadside membership is free, however some
services may incur costs.
Roadside offers two levels
of service to the customer,
Basic Care and Courtesy” Care:
a
a
a
a
Toll-free number, 1-800-CHEV-USA
Free towing for warranty repairs
Basic over-the-phone technical advice
Available dealer services at reasonable costs (ie.,
wrecker services, locksmith/key service, glass
repair, etc.)

Downloaded from www.Manualslib.com manuals search engine For complete program details, see your ChevroledGeo
dealer to obtain a Roadside Assistance Center brochure.
The Roadside Assistance Center uses companies that
will provide you with quality and priority service. When
roadside services are required, our advisors
will explain
any payment obligations that may be incurred for
utilizing outside services.
For prompt assistance when calling, please have the
following available
to give to the advisor:
Vehicle Identification Number (VIN)
0 License plate number
Vehicle color
0 Vehicle location
Telephone number where you can be reached
0 Vehicle mileage
Description of problem Please
refer to
the Roadside Assistance brochure
inside your owner information portfolio for
full
program details.
Canadian Roadside Assistance
Vehicles purchased in Canada have an extensive
Roadside Assistance program accessible from anywhere
in Canada or the United States. Please refer to the
separate brochure provided by
the dealer or call
1-800-268-6800 for emergency services.

Downloaded from www.Manualslib.com manuals search engine GM Participation in an Alternative
Dispute Resolution
Program
This program is available in all 50 states and the District
of Columbia. Canadian owners refer to your Warranty
and Owner Assistance Information booklet for
information on the Canadian Motor Vehicle Arbitration
Plan (CAMVAP). General Motors reserves the right to
change eligibility limitations and/or
to discontinue its
participation in this program.
Both Chevrolet and your Chevrolet dealer are committed
to making sure you are completely satisfied
with your new
vehicle. Our experience
has shown that, if a situation
arises where you feel your concern has not been
adequately addressed, the Customer Satisfaction Procedure
described earlier in this section is very successful.
There may be instances where an impartial third party
can assist in arriving at a solution to a disagreement
regarding vehicle repairs or interpretation
of the New
Vehicle Limited Warranty.
To assist in resolving these
disagreements, Chevrolet voluntarily participates in
BBB
AUTO LINE.
BBB AUTO LINE is an out-of-court program
administered by
the Better Business Bureau system to
settle automotive disputes. This program
is available
free
of charge to customers who currently own or lease a
GM vehicle.
If you are not satisfied after following the Customer
Satisfaction Procedure, you may contact the
BBB using
the toll-free telephone number, or write them at the
following address:
BBB AUTO
LINE
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington,
VA 22203- 1804
Telephone: 1-800-955-5 100
To file a claim, you will be asked to provide your name
and address, your Vehicle Identification Number
(VIN)
and a statement of the nature of your complaint.
Eligibility
is limited by vehicle age and mileage, and
other factors.
8-9

Downloaded from www.Manualslib.com manuals search engine REPORTING SAFETY DEFECTS TO
THE CANADIAN GOVERNMENT
If you live in Canada, and you believe that your vehicle
has a safety defect, you should immediately notify
Transport Canada,
in addition to notifying General
Motors
of Canada Limited. You may write to:
Transport Canada
Box 8880
Ottawa, Ontario
K 1G 352
REPORTING SAFETY DEFECTS
TO GENERAL MOTORS
In addition to notifying NHTSA (or Transport Canada)
in a situation like this, we certainly hope you’ll notify
us. Please call us at 1-800-222- 1020 or write:
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 7047
Troy, Michigan 48007-7047 In
Canada, please call us at 1-800-263-3777 (English)
or 1-800-263-7854 (French). Or, write:
General Motors
of Canada Limited
Customer Communication Centre
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Ordering Service and Owner
Publications in Canada
Service manuals, service bulletins, owner’s manuals and
other service literature are available for purchase for all
current and past model General Motors vehicles.
The toll-free telephone number for ordering information
in Canada is 1-800-668-5539.
8-11

Downloaded from www.Manualslib.com manuals search engine ORDER TOLL FREE
information within 30 days of delivery. On returns, a re-stocking fee may be applied (Monday-Friday 8:OO AM - 6:OO PM EST)
service. If further informatlon IS needed, wrlte to the address s R own below or call (NOTE: For Credit Card Holders Only)
Orders will be mailed within 1 O.days of receipt. Please allow ade uate time for postal
1-800-782-4356 1-800-782-4356. Material cannot be returned for credit without packing slip with return
FAX Orders Only 1-31 3-865-5927 against the original order.
PUBLICATION FORM
PRICE EACH* QTYm YEAR NAME NUMBER
TOTAL
PRICE , VEHICLE MODEL ITEM DESCRIPTION
- -
I $90.00
1997
Service Manual
Car
& Light Truck
Transmission Unit Repair 1997
$1
0.00 1997
Owner’s Manual Without Portfolio
$1 5.00 1997
Owner’s Manual In Portfolio $40.00
NOTE: Dealers and Companies please provide dealer
or company name, and also the
name of the person to whose attention the shipment should be sent.
Mail completed order form to:
For purchases outside U.S.A. please write
to the above address for quotation. HELM, INCORPORATED P.O. Box 07130 Detroit, MI 48207
(CUSTOMERS NAME) (AITEMION)
(STREET ADDRESS-NO
P.O. BOX NUMBERS)
(CITY) (STATE) (ZIP CODE) ..
DAYTlMf TELEPHONE NO. 0 AREA CODE
iE-ORD97 ‘(Prices are subject to change without notice and without incurring
obligation. Allow ample time for delivery.)
-
P
A
Y
M
E
N
T
-
Check or Money Order payable to Helm, Inc. (USA funds
only - do not send cash.)
0 MasterCard
VISA
Discover
I TOTAL MATERIAL I
Michigan Purchasers add 6% sales tax
Canadian Postage See Note Below
Account lm ml
Number:
Expiration 17 ml Check here if your billing address
Date mo/yr: is different from your shipping
address shown.
CUSTOMER SIGNATURE
Note to Canadian Customers: All listed prices are quoted in U.S. funds. Canadian residents
are to make checks payable in U.S. funds. To cover Canadian postage, add $11.50 plus the
U.S. order processing.