radio CHEVROLET BOLT EV 2018 Service Manual

Chevrolet BOLT EV Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11434431) - 2018 - crc - 2/14/18
332 Customer Information
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . 332
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . . 334
Customer Assistance for Text Telephone (TTY) Users . . . . . 335
Online Owner Center . . . . . . . . . 335
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 336
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 336
Scheduling Service Appointments . . . . . . . . . . . . . . . 338
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 338
Collision Damage Repair . . . . . 339
Service Publications Ordering Information . . . . . . . . . . . . . . . . . . 341
Radio Frequency Statement . . . . . . . . . . . . . . . . . . . 342
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . . . 342
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . . . 343
Reporting Safety Defects to General Motors . . . . . . . . . . . . . 343
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . . . 344
Event Data Recorders . . . . . . . . 344
OnStar . . . . . . . . . . . . . . . . . . . . . . . 345
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Chevrolet. Normally, any concerns
with the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.
STEP TWO : If after contacting a
member of dealership management,
it appears your concern cannot be

Chevrolet BOLT EV Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Customer Information 335
Telephone devices (TTYs))
Roadside Assistance:
1-800-268-6800
Overseas
Please contact the local General
Motors Business Unit.
Customer Assistance for
Text Telephone (TTY)
Users
To assist customers who are deaf,
hard of hearing, or speech-impaired
and who use Text Telephones
(TTYs), Chevrolet has TTY
equipment available at its Customer
Assistance Center. Any TTY user in
the U.S. can communicate with
Chevrolet by dialing:
1-800-833-2438. TTY users in
Canada can dial 1-800-263-3830.
Online Owner Center
Online Owner Experience
(U.S.) my.chevrolet.com
The Chevrolet online owner
experience allows interaction with
Chevrolet and keeps important
vehicle-specific information in one
place.
Membership Benefits
E:Download owner's manuals
and view vehicle-specific how-to
videos.
G: View maintenance schedules,
alerts, and OnStar Vehicle
Diagnostic Information. Schedule
service appointments.
I: View and print dealer-recorded
service records and self-recorded
service records.
D: Select a preferred dealer and
view locations, maps, phone
numbers, and hours.
r: Track your vehicle’s warranty
information.
J: View active recalls by Vehicle
Identification Number (VIN). See
Vehicle Identification Number (VIN)
0 330.
H:View GM Card, SiriusXM
Satellite radio (if equipped), and
OnStar account information.
F: Chat with online help
representatives.
See my.chevrolet.com to register
your vehicle.
Chevrolet Owner Centre
(Canada) chevroletowner.ca
Visit the Chevrolet Owner Centre:
. Chat live with online help
representatives.
. Locate owner resources such as
lease-end, financing, and
warranty information.
. Retrieve your favorite articles,
quizzes, tips, and multimedia
galleries organized into the
Featured Articles and Auto Care
Sections.
. Download owner's manuals.

Chevrolet BOLT EV Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11434431) - 2018 - crc - 2/14/18
342 Customer Information
RETAIL SELL PRICE:
$25.00 (U.S.) plus handling and
shipping fees.
Current and Past Models
Service and Owner Publications are
available for many current and past
model GM vehicles.
ORDER TOLL FREE:
1-800-551-4123 Monday - Friday
8:00 AM - 6:00 PM Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit
Helm, Inc. at: www.helminc.com
Or write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Prices are subject to change without
notice and without incurring
obligation. Allow ample time for
delivery.
All listed prices are quoted in U.S.
funds. Make checks payable in U.S.
funds.
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
complies with Part 15/Part 18 of the
Federal Communications
Commission (FCC) rules and with
Innovation, Science and Economic
Development (ISED) Canada's
RSP-100 / license-exempt RSS's /
ICES-001.
Operation is subject to the following
two conditions:1. The device may not cause harmful interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.
Reporting Safety
Defects
Reporting Safety Defects
to the United States
Government
If you believe that your vehicle
has a defect which could cause
a crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
General Motors.
If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that
a safety defect exists in a group
of vehicles, it may order a recall
and remedy campaign.
However, NHTSA cannot
become involved in individual
problems between you, your
dealer, or General Motors.

Chevrolet BOLT EV Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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344 Customer Information
Vehicle Data
Recording and
Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven. For example, the
vehicle uses computer modules to
monitor and control electric drive
unit performance, to monitor the
conditions for airbag deployment
and to deploy them in a crash, and,
if equipped, to provide antilock
braking to help the driver control the
vehicle. These modules may store
data to help the dealer technician
service the vehicle. Some modules
may also store data about how the
vehicle is operated, such as rate of
energy consumption or average
speed. These modules may retain
personal preferences, such as radio
presets, seat positions, and
temperature settings.
Event Data Recorders
This vehicle is equipped with an
event data recorder (EDR). The
main purpose of an EDR is to
record, in certain crash or near
crash-like situations, such as an air
bag deployment or hitting a road
obstacle, data that will assist in
understanding how a vehicle’s
systems performed. The EDR is
designed to record data related to
vehicle dynamics and safety
systems for a short period of time,
typically 30 seconds or less. The
EDR in this vehicle is designed to
record such data as:
.How various systems in your
vehicle were operating;
. Whether or not the driver and
passenger safety belts were
buckled/fastened;
. How far (if at all) the driver was
depressing the accelerator and/
or brake pedal; and,
. How fast the vehicle was
traveling. These data can help provide a
better understanding of the
circumstances in which crashes and
injuries occur.
Note
EDR data are recorded by your
vehicle only if a non-trivial crash
situation occurs; no data are
recorded by the EDR under normal
driving conditions and no personal
data (e.g., name, gender, age, and
crash location) are recorded.
However, other parties, such as law
enforcement, could combine the
EDR data with the type of
personally identifying data routinely
acquired during a crash
investigation.
To read data recorded by an EDR,
special equipment is required, and
access to the vehicle or the EDR is
needed. In addition to the vehicle
manufacturer, other parties, such as
law enforcement, that have the
special equipment, can read the
information if they have access to
the vehicle or the EDR.

Chevrolet BOLT EV Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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OnStar 353
Advanced Vehicle Diagnostics,
Remote Services, Roadside
Assistance, Turn-by-Turn
Navigation, and Hands-Free Calling
are available on most vehicles. Not
all OnStar services are available
everywhere or on all vehicles. For
more information, a full description
of OnStar services, system
limitations, and OnStar User Terms,
Privacy Statement, and Software
Terms:
.Call 1-888-4ONSTAR
(1-888-466-7827).
. See www.onstar.com (U.S.).
. See www.onstar.ca (Canada).
. Call TTY 1-877-248-2080.
. Press
Qto speak with an
Advisor.
OnStar services cannot work unless
the vehicle is in a place where
OnStar has an agreement with a
wireless service provider for service
in that area. The wireless service
provider must also have coverage,
network capacity, reception, and
technology compatible with OnStar services. Service involving location
information about the vehicle cannot
work unless GPS signals are
available, unobstructed, and
compatible with the OnStar
hardware. OnStar services may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar services may
not work. Other problems beyond
the control of OnStar
—such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage
to the vehicle in a crash, or wireless
phone network congestion or
jamming —may prevent service.
See Radio Frequency Statement
0 342.
Services for People with
Disabilities
Advisors provide services to help
with physical disabilities and
medical conditions. Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle
access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To

Chevrolet BOLT EV Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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OnStar 355
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as
OnStar Hands-Free Calling name
tags, saved navigation destinations,
or pre-set radio stations. Neither
OnStar nor GM is responsible for
any affected or erased data or
settings. These updates or changes
may also collect personal
information. Such collection is
described in the OnStar privacy
statement or separately disclosed at
the time of installation. These
updates or changes may also cause
a system to automatically
communicate with GM servers to
collect information about vehiclesystem status, identify whether
updates or changes are available,
or deliver updates or changes. An
active OnStar agreement constitutes
consent to these software updates
or changes and agreement that
either OnStar or GM may remotely
deliver them to the vehicle.
Privacy
The complete OnStar Privacy
Statement may be found at
www.onstar.com (U.S.),
or www.onstar.ca (Canada). We
recommend that you review it. If you
have any questions, call
1-888-4ONSTAR (1-888-466-7827)
or press
Qto speak with an
Advisor. Users of wireless
communications are cautioned that
the privacy of any information sent
via wireless cellular communications
cannot be assured. Third parties
may unlawfully intercept or access
transmissions and private
communications without consent.
OnStar - Software
Acknowledgements
Certain OnStar components include
libcurl and unzip software and other
third party software. Below are the
notices and licenses associated with
libcurl and unzip and for other third
party software please see http://
opensource.lge.com/index
www.onstar.com/us/en/
libcurl:
COPYRIGHT AND PERMISSION
NOTICE
Copyright (c) 1996 - 2010, Daniel
Stenberg, .
All rights reserved.
Permission to use, copy, modify,
and distribute this software for any
purpose with or without fee is
hereby granted, provided that the
above copyright notice and this
permission notice appear in all
copies.
THE SOFTWARE IS PROVIDED
“AS IS,” WITHOUT WARRANTY OF
ANY KIND, EXPRESS OR

Chevrolet BOLT EV Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11434431) - 2018 - crc - 2/14/18
358 Index
IndexA
Accessories andModifications . . . . . . . . . . . . . . . . . . 256
Accessory Power . . . . . . . . . . . . . . . 206
Add-On Electrical Equipment . . . 252
Additional Information OnStar . . . . . . . . . . . . . . . . . . . . . . . 352
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . . 325
Agreements
Trademarks and License . . . . . 184
Air Conditioning . . . . . . . . . . . . . . . . 186
Air Conditioning Regular Operation . . . . . . . . . . . . . . . . . . . . . 192
Air Filter, Passenger Compartment . . . . . . . . . . . . . . . . . 191
Air Intake . . . . . . . . . . . . . . . . . . . . . . . 191
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 190
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . 82
How Does an AirbagRestrain? . . . . . . . . . . . . . . . . . . . . . 75
Passenger Sensing System . . . . 77
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 75
What Will You See after an Airbag Inflates? . . . . . . . . . . . . . . . 75 Airbag System (cont'd)
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 74
Where Are the Airbags? . . . . . . . . 72
Airbags Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . . . 81
Passenger Status Indicator . . . 125
Readiness Light . . . . . . . . . . . . . . 124
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . . . 81
System Check . . . . . . . . . . . . . . . . . . 71
Alarm Vehicle Security . . . . . . . . . . . . . . . . 48
Alert Lane Change . . . . . . . . . . . . . . . . . 231
Side Blind Zone (SBZA) . . . . . . 231
All-Season Tires . . . . . . . . . . . . . . . . 279
AM-FM Radio . . . . . . . . . . . . . . . . . . . 162
Antenna
Multi-band . . . . . . . . . . . . . . . . . . . . 165
Antilock Brake System (ABS) . . . 213 Warning Light . . . . . . . . . . . . . . . . . 127
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . .311
Interior . . . . . . . . . . . . . . . . . . . . . . . . 316
Apple CarPlay and Android Auto . . . . . . . . . . . . . . . . . . 177

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Index 361
Driver Selected OperatingModes . . . . . . . . . . . . . . . . . . . . . . . . 208
Driving Assistance Systems . . . . . . . . . . 225
Defensive . . . . . . . . . . . . . . . . . . . . . 194
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 195
Hill and Mountain Roads . . . . . . 198
If the Vehicle is Stuck . . . . . . . . . 199
Loss of Control . . . . . . . . . . . . . . . 196
Off-Road Recovery . . . . . . . . . . . 196
Vehicle Load Limits . . . . . . . . . . . 200
Wet Roads . . . . . . . . . . . . . . . . . . . 197
Winter . . . . . . . . . . . . . . . . . . . . . . . . 198
Driving for Better Energy Efficiency . . . . . . . . . . . . . . . . . . . . . . 30
E
Electric Drive Unit . . . . . . . . . . . . . . 208
Electric Parking Brake . . . . . . . . . . 213
Electric Parking Brake Light . . . . 126
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . . 252
Electrical Requirements for Battery Charging . . . . . . . . . . . . . . 251
Electrical System Fuses and Circuit Breakers . . . 272
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 276 Electrical System (cont'd)
Overload . . . . . . . . . . . . . . . . . . . . . 271
Emergency OnStar . . . . . . . . . . . . . . . . . . . . . . . 347
Energy Efficiency Driving . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Energy Information . . . . . . . . . . . . . 138
Energy Settings . . . . . . . . . . . . . . . . 140
Engine Cooling System . . . . . . . . . . . . . . . 260
Entry Lighting . . . . . . . . . . . . . . . . . . . 156
Event Data Recorders . . . . . . . . . . 344
Exit Lighting . . . . . . . . . . . . . . . . . . . . 156
Extended Parking . . . . . . . . . . . . . . . 207
Extender, Seat Belt . . . . . . . . . . . . . . 69
Exterior Lamp Controls . . . . . . . . . 150
Exterior Lamps Off Reminder . . . 152
Exterior Lighting Battery Saver . . . . . . . . . . . . . . . . . . . . . . . . . 156
F
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 152
Flashers, Hazard Warning . . . . . . 153
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 296
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 319
FluidBrakes . . . . . . . . . . . . . . . . . . . . . . . . 263
Washer . . . . . . . . . . . . . . . . . . . . . . . 261 Folding Mirrors . . . . . . . . . . . . . . . . . . 50
Forward Automatic Braking . . . . . 227
Forward Collision Alert
(FCA) System . . . . . . . . . . . . . . . . . 225
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . 342
Front Pedestrian Braking
(FPB) System . . . . . . . . . . . . . . . . . 229
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . . 59
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 60
Fuses Fuses and Circuit Breakers . . . 272
Instrument Panel FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 276
Underhood Compartment . . . . . 272
G
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . 267
Gauges Battery . . . . . . . . . . . . . . . . . . . . . . . 122
Driver Efficiency . . . . . . . . . . . . . . 122
Odometer . . . . . . . . . . . . . . . . . . . . . 121
Power Indicator . . . . . . . . . . . . . . . 123
Speedometer . . . . . . . . . . . . . . . . . 121
Trip Odometer . . . . . . . . . . . . . . . . 121
Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . .118

Chevrolet BOLT EV Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Index 365
R
Radio Frequency Statement . . . . 342
RadiosAM-FM Radio . . . . . . . . . . . . . . . . . 162
Satellite . . . . . . . . . . . . . . . . . . . . . . . 164
Reading Lamps . . . . . . . . . . . . . . . . . 155
Ready Indicator . . . . . . . . . . . . . . . . . 130
Rear Camera Mirror . . . . . . . . . . . . . 51
Rear Seat Armrest . . . . . . . . . . . . . . . 64
Rear Seats . . . . . . . . . . . . . . . . . . . . . . 62 Heated . . . . . . . . . . . . . . . . . . . . . . . . . 64
Rear Vision Camera (RVC) . . . . . 222
Rear Window Washer/Wiper . . . . 112
Rearview Mirrors . . . . . . . . . . . . . . . . 51 Automatic Dimming . . . . . . . . . . . . . 51
Reclining Seatbacks . . . . . . . . . . . . . 59
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . . . 327
Records
Maintenance . . . . . . . . . . . . . . . . . . 329
Recreational Vehicle Towing . . . . 309
Regenerative Braking . . . . . . . . . . . 215
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . . 336
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . . . . . . . . . . . 33
Remote Start . . . . . . . . . . . . . . . . . . . . 39 Replacement Parts
Airbags . . . . . . . . . . . . . . . . . . . . . . . . . 82
Maintenance . . . . . . . . . . . . . . . . . . 328
Replacing Airbag System . . . . . . . . 82
Replacing LATCH System Parts after a Crash . . . . . . . . . . . . . 99
Replacing Seat Belt System
Parts after a Crash . . . . . . . . . . . . . 70
Reporting Safety Defects Canadian Government . . . . . . . . 343
General Motors . . . . . . . . . . . . . . . 343
U.S. Government . . . . . . . . . . . . . 342
Requirements Electrical Battery Charging . . . 251
Restraints Where to Put . . . . . . . . . . . . . . . . . . . 89
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . . 206
Roads Driving, Wet . . . . . . . . . . . . . . . . . . 197
Roadside Assistance
Program . . . . . . . . . . . . . . . . . . . . . . . 336
Rotation, Tires . . . . . . . . . . . . . . . . . . 290
S
Safety Defects Reporting Canadian Government . . . . . . . . 343
General Motors . . . . . . . . . . . . . . . 343 Safety Defects Reporting (cont'd)
U.S. Government . . . . . . . . . . . . . 342
Safety Locks . . . . . . . . . . . . . . . . . . . . . 44
Safety Signal Pedestrian . . . . . . . . . . . . . . . . . . . . .110
Safety System Check . . . . . . . . . . . . 69
Satellite Radio . . . . . . . . . . . . . . . . . . 164
Scheduling Appointments . . . . . . . 338
Sealant Kit, Tire . . . . . . . . . . . . . . . . 297
Seat Belts . . . . . . . . . . . . . . . . . . . . . . . 65 Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Extender . . . . . . . . . . . . . . . . . . . . . . . . 69
How to Wear Seat BeltsProperly . . . . . . . . . . . . . . . . . . . . . . . 66
Lap-Shoulder Belt . . . . . . . . . . . . . . 67
Reminders . . . . . . . . . . . . . . . . . . . . 123
Replacing after a Crash . . . . . . . . 70
Use During Pregnancy . . . . . . . . . . 69
Seats Adjustment, Front . . . . . . . . . . . . . . . 59
Head Restraints . . . . . . . . . . . . . . . . 57
Heated Front . . . . . . . . . . . . . . . . . . . 60
Heated, Rear . . . . . . . . . . . . . . . . . . . 64
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Reclining Seatbacks . . . . . . . . . . . . 59
Securing Child Restraints . . . 99, 101
Security Light . . . . . . . . . . . . . . . . . . . . . . . . . . 130