dead battery CHEVROLET BOLT EV 2019 Owner's Manual

Chevrolet BOLT EV Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163003) - 2019 - crc - 5/18/18
42 Keys, Doors, and Windows
To lock or unlock the doors from
outside the vehicle:
.Use the key in the driver door to
lock and unlock the door without
the Remote Keyless Entry (RKE)
transmitter. The key cylinder is
covered with a cap. See “Driver
Door Key Lock Cylinder Access
(In Case of Dead Battery)” later
in this section.
. Press
QorKon the RKE
transmitter to lock and unlock
the doors.
To lock or unlock the doors from
inside the vehicle:
. Press
QorKon the power door
lock switch.
. Pull the door handle. Pulling an
interior door handle will unlock
the door. Pulling the door handle
again unlatches it.
Keyless Access
The RKE transmitter must be within
1 m (3 ft) of the liftgate or door being
opened. Press the button on the
door handle to open. See “Keyless
Access Operation” inRemote
Keyless Entry (RKE) System
Operation 033.
Driver Door Key Lock Cylinder
Access (In Case of Dead
Battery)
To access the driver door key lock
cylinder:
1. Insert the key into the slot on the bottom of the cap.
2. Lift the key upward to remove the cap.
3. Insert the key into the cylinder and turn to unlock.

Chevrolet BOLT EV Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163003) - 2019 - crc - 5/18/18
Vehicle Care 309
6. Connect the other end of thered positive (+) cable to the
positive (+) terminal of the
good battery.
7. Connect one end of the black negative (–) cable to the
negative (–) terminal of the
good battery.
8. Connect the other end of the black negative (–) cable to the
negative (–) grounding point for
the discharged battery.
9. Start the vehicle with the good battery.
10. Try to start the vehicle with the dead battery. If it will not start
after a few tries, it probably
needs service.Caution
If the jumper cables are
connected or removed in the
wrong order, electrical shorting
may occur and damage the
vehicle. The repairs would not be
covered by the vehicle warranty.
Always connect and remove the
jumper cables in the correct order,
making sure that the cables do
not touch each other or other
metal.
Jumper Cable Removal
Reverse the sequence exactly when
removing the jumper cables.
Towing the Vehicle
Caution
Incorrectly towing a disabled
vehicle may cause damage. The
damage would not be covered by
the vehicle warranty. Do not lash
or hook to suspension
components. Use the proper
straps around the tires to secure
the vehicle. Do not drag a locked
wheel/tire while loading the
vehicle. Do not use a sling type
lift to tow the vehicle. This could
damage the vehicle.
GM recommends a flatbed tow truck
to transport a disabled vehicle. Use
ramps to help reduce approach
angles, if necessary. A towed
vehicle should have its drive wheels
off the ground. Contact Roadside
Assistance or a professional towing
service if the disabled vehicle must
be towed.

Chevrolet BOLT EV Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163003) - 2019 - crc - 5/18/18
338 Customer Information
Services Provided
.Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest certified Bolt EV dealer
for warranty service, or if the
vehicle was in a crash and
cannot be driven. Assistance is
not given when the vehicle is
stuck in the sand, mud, or snow.
Emergency towing may be
covered during the Extended
Vehicle (EV) warranty.
. Flat Tire Change: If the tire has
been separated from the wheel,
has damaged sidewalls, or has a
large puncture, the tire is too
severely damaged for the self
sealing tire to be effective and
the vehicle will have to be
towed. It is the owner's responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 500 miles.
Services Not Included in
Roadside Assistance
. Impound towing caused by
violation of any laws.
. Legal fines.
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to Canadian
Vehicles
.
Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Assistance: Must be over
150 km (93 mi) from where the
trip was started to qualify.
Pre-authorization, original
detailed receipts, and a copy of
the repair orders are required.
Once authorization has been
received, the Roadside
Assistance advisor will help to
make arrangements and explain
how to receive payment.
. Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will
receive payment, up to $100,
after sending the original receipt