phone CHEVROLET BOLT EV 2023 Owner's Manual
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Chevrolet BOLT EV Owner Manual (GMNA-Localizing-U.S./Canada-
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Driving and Operating 153
Vehicle Charging/Maintenance
Charging
Keep the vehicle plugged in, even when fully
charged, to maintain the battery
temperature ready for the next drive. This is
important when outside temperatures are
extremely hot or cold.
Maintenance
Always keep the tires properly inflated and
the vehicle properly aligned.
The weight of excess cargo in the vehicle
affects efficiency and driving range. Avoid
carrying more than is needed.
Avoid unnecessary use of electrical
accessories. Power used for functions other
than propelling the vehicle will reduce
driving range.
Using a rooftop carrier will reduce efficiency
due to additional weight and drag.
Distracted Driving
Distraction comes in many forms and can
take your focus from the task of driving.
Exercise good judgment and do not let other
activities divert your attention away from
the road. Many local governments haveenacted laws regarding driver distraction.
Become familiar with the local laws in
your area.
To avoid distracted driving, keep your eyes
on the road, keep your hands on the
steering wheel, and focus your attention on
driving.
.Do not use a mobile phone in demanding
driving situations. Use a hands-free
method to place or receive necessary
phone calls.
.Watch the road. Do not read, take notes,
or look up information on mobile phones
or other electronic devices.
.Designate a front seat passenger to
handle potential distractions.
.Become familiar with vehicle features
before driving, such as programming
favorite radio stations and adjusting
climate control and seat settings. Program
all trip information into any navigation
device prior to driving.
.Wait until the vehicle is parked to
retrieve items that have fallen to the
floor.
.Stop or park the vehicle to tend to
children.
.Keep pets in an appropriate carrier or
restraint.
.Avoid stressful conversations while
driving, whether with a passenger or on a
mobile phone.
{Warning
Taking your eyes off the road too long or
too often could cause a crash resulting in
injury or death. Focus your attention on
driving.
Refer to the Infotainment section for more
information on using that system, including
pairing and using a mobile phone.
Defensive Driving
Defensive driving means “always expect the
unexpected.” The first step in driving
defensively is to wear the seat belt.
.Assume that other road users
(pedestrians, bicyclists, and other drivers)
are going to be careless and make
mistakes. Anticipate what they might do
and be ready.
.Allow enough following distance between
you and the driver in front of you.
.Focus on the task of driving.
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278 Customer Information
Customer Information
Customer Information
Customer Satisfaction Procedure . . . . . . 278
Customer Assistance Offices . . . . . . . . . . . 279
Customer Assistance for Text Telephone(TTY) Users . . . . . . . . . . . . . . . . . . . . . . . . . . 280
Online Account . . . . . . . . . . . . . . . . . . . . . . . . 280
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 280
Roadside Assistance Program . . . . . . . . . . 281
Scheduling Service Appointments . . . . . . 282
Courtesy Transportation Program . . . . . 282
Collision Damage Repair . . . . . . . . . . . . . . . 283
Publication Ordering Information . . . . . . 285
Radio Frequency Statement . . . . . . . . . . . 286
Reporting Safety Defects
Reporting Safety Defects to the United States Government . . . . . . . . . . . . . . . . . . 286
Reporting Safety Defects to the Canadian Government . . . . . . . . . . . . . . . 286
Reporting Safety Defects to General Motors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 287
Vehicle Data Recording and Privacy
Vehicle Data Recording and Privacy . . . 287
Cybersecurity . . . . . . . . . . . . . . . . . . . . . . . . . . 287
Event Data Recorders . . . . . . . . . . . . . . . . . . 287
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 288
Customer Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important
to your dealer and to Chevrolet. Normally,
any concerns with the sales transaction or
the operation of the vehicle will be resolved
by your dealer's sales or service
departments. Sometimes, however, despite
the best intentions of all concerned,
misunderstandings can occur. If your concern
has not been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern with a
member of dealership management.
Normally, concerns can be quickly resolved
at that level. If the matter has already been
reviewed with the sales, service, or parts
manager, contact the owner of your
dealership or the general manager.
STEP TWO : If after contacting a member of
dealership management, it appears your
concern cannot be resolved by your
dealership without further help, in the U.S.,
call the Chevrolet Customer Assistance
Center at 1-800-222-1020. In Canada, call
General Motors of Canada Customer Care
Centre at 1-800-263-3777 (English),
or 1-800-263-7854 (French). We encourage you to call the toll-free
number in order to give your inquiry
prompt attention. Have the following
information available to give the Customer
Assistance representative:
.Vehicle Identification Number (VIN). This is
available from the vehicle registration or
title, or the plate at the top left of the
instrument panel and visible through the
windshield.
.Dealership name and location.
.Vehicle delivery date and present mileage.
When contacting Chevrolet, remember that
your concern will likely be resolved at a
dealer's facility. That is why we suggest
following Step One first.
STEP THREE —U.S. Owners : Both General
Motors and your dealer are committed to
making sure you are completely satisfied
with your new vehicle. However, if you
continue to remain unsatisfied after
following the procedure outlined in
Steps One and Two, you can file with the
Better Business Bureau (BBB) AUTO LINE
Program to enforce your rights.
The BBB AUTO LINE Program is an
out-of-court program administered by BBB
National Programs, Inc. to settle automotive
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Customer Information 279
disputes regarding vehicle repairs or the
interpretation of the New Vehicle Limited
Warranty. Although you may be required to
resort to this informal dispute resolution
program prior to filing a court action, use of
the program is free of charge and your case
will generally be heard within 40 days.
If you do not agree with the decision given
in your case, you may reject it and proceed
with any other venue for relief available
to you.
You may contact the BBB AUTO LINE
Program using the toll-free telephone
number or write them at the following
address:
BBB AUTO LINE a Division of
BBB National Programs, Inc.
1676 International Drive
Suite 550
McLean, VA 22102
Telephone: 1-800-955-5100
www.bbbautoline.org
This program is available in all 50 states and
the District of Columbia. Eligibility is limited
by vehicle age, mileage, and other factors.
General Motors reserves the right to change
eligibility limitations and/or discontinue its
participation in this program.STEP THREE
—Canadian Owners : In the
event that you do not feel your concerns
have been addressed after following the
procedure outlined in Steps One and Two,
General Motors of Canada Company wants
you to be aware of its participation in a
no-charge Mediation/Arbitration Program.
General Motors of Canada Company has
committed to binding arbitration of owner
disputes involving factory-related vehicle
service claims. The program provides for the
review of the facts involved by an impartial
third party arbiter, and may include an
informal hearing before the arbiter. The
program is designed so that the entire
dispute settlement process, from the time
you file your complaint to the final decision,
should be completed in about 70 days. We
believe our impartial program offers
advantages over courts in most jurisdictions
because it is informal, quick, and free of
charge.
For further information concerning eligibility
in the Canadian Motor Vehicle Arbitration
Plan (CAMVAP), call toll-free 1-800-207-0685,
or call the General Motors Customer Care
Centre, 1-800-263-3777 (English),
1-800-263-7854 (French), or write to: The Mediation/Arbitration Program
c/o Customer Care Centre
General Motors of Canada Company
500 Wentworth Street W
Oshawa, ON L1J 0C5
Your inquiry should be accompanied by the
Vehicle Identification Number (VIN).
Customer Assistance Offices
Chevrolet is committed to assisting
customers. Visit us online at
www.chevrolet.com/support (U.S.) or
www.my.chevrolet.ca (Canada) to chat with
us or find answers to commonly asked
questions, tips, vehicle how-to instructions,
and available support.
Need more help? Use the phone numbers or
mailing addresses below for additional
assistance.
United States and Puerto Rico
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
1-800-222-1020
1-800-833-2438 (For Text Telephone Devices
(TTYs))
Roadside Assistance: 1-888-811-1926
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280 Customer Information
From U.S. Virgin Islands:
1-800-496-9994
Canada
Customer Care Centre
General Motors of Canada Company
500 Wentworth Street W
Oshawa, ON L1J 0C5
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text Telephone devices
(TTYs))
Roadside Assistance: 1-800-268-6800
Overseas
Please contact the local General Motors
Business Unit.
Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of
hearing, or speech-impaired and who use
Text Telephones (TTYs), Chevrolet has TTY
equipment available at its Customer
Assistance Center. Any TTY user in the U.S.
can communicate with Chevrolet by dialing:
1-800-833-2438. TTY users in Canada can dial
1-800-263-3830.
Online Account
Create a Chevrolet Account (U.S.) at
chevrolet.com
Learn more about your vehicle features,
shop for and manage your connected
services and OnStar plans, and access
diagnostic information specific to your
vehicle.
Membership Benefits
E:Download owner’s manuals and view
vehicle-specific how-to videos.
G: View maintenance schedules, alerts, and
Vehicle Diagnostic Information. Schedule
service appointments.
I: View service records from your
dealership and add your own.
D: Select a preferred dealer and view
locations, maps, phone numbers, and hours.
r: Track your vehicle’s warranty
information.
J: View active recalls by Vehicle
Identification Number (VIN). See Vehicle
Identification Number (VIN) 0276.
H:Manage your profile and payment
information. View your GM Rewards Card
earnings and My Chevrolet Rewards points.
F: Chat with online help representatives.
Visit chevrolet.com and create an account
today.
Chevrolet Owner Centre (Canada)
mychevrolet.ca
Visit the Chevrolet Owner Centre at
mychevrolet.ca (English) or my.chevrolet.ca
(French) to access similar benefits to the
U.S. site.
GM Mobility Reimbursement
Program
This program is available to qualified
applicants for cost reimbursement, up to
certain limits, of eligible aftermarket
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Customer Information 281
adaptive equipment required for the vehicle,
such as hand controls or a wheelchair/
scooter lift for the vehicle.
To learn about the GM Mobility program,
see www.gmmobility.com or call the GM
Mobility Assistance Center at 1-800-323-9935.
Text Telephone (TTY) users, call
1-800-833-9935.
General Motors of Canada also has a
Mobility program. See www.gm.ca, or call
1-800-GM-DRIVE (800-463-7483) for details.
TTY users call 1-800-263-3830.
Roadside Assistance Program
From the U.S., call 1-888-811-1926; Text
Telephone (TTY): 1-888-889-2438.
From Canada, call 1-800-268-6800.
Service is available 24 hours a day, 365 days
a year.
Calling for Assistance
When calling Roadside Assistance, have the
following information ready:
.Your name, home address, and home
telephone number.
.Telephone number of your location.
.Location of the vehicle.
.Model, year, color, and license plate
number of the vehicle.
.Odometer reading, Vehicle Identification
Number (VIN), and delivery date of the
vehicle.
.Description of the problem.
Coverage
Tow services are covered under the EV
Component Coverage warranty. For details
on additional Roadside coverage, contact
Chevrolet Roadside Assistance.
In the U.S., anyone driving the vehicle is
covered. In Canada, a person driving the
vehicle without permission from the owner
is not covered.
Roadside Assistance is not a part of the New
Vehicle Limited Warranty. General Motors
North America and Chevrolet reserve the
right to make any changes or discontinue
the Roadside Assistance program at any
time without notification.
General Motors North America and Chevrolet
reserve the right to limit services or
payment to an owner or driver if they
decide the claims are made too often, or the
same type of claim is made many times.
Services Provided
.Lock-Out Service:Service to unlock the
vehicle if you are locked out. A remote
unlock may be available if you have
OnStar. For security reasons, the driver
must present identification before this
service is given.
.Tow from a Public Road or Highway: Tow
to the nearest certified Chevrolet EV
dealer for warranty service, or if the
vehicle was in a crash and cannot be
driven. Assistance is not given when the
vehicle is stuck in the sand, mud,
or snow.
If the vehicle is out of charge, Roadside
will tow the vehicle to the nearest
charging station or to the customer’s
home, whichever is closest.
.Flat Tire Change: If the tire has been
separated from the wheel, has damaged
sidewalls, or has a large puncture, the tire
is too severely damaged for the self
sealing tire to be effective and the vehicle
will have to be towed. It is the owner's
responsibility for the repair or
replacement of the tire if it is not covered
by the warranty.
.Battery Jump Start: Service to jump start
a dead battery.
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284 Customer Information
appearance and safety performance;
however, the history of these parts is not
known. Such parts are not covered by the
GM New Vehicle Limited Warranty, and any
related failures are not covered by that
warranty.
Aftermarket collision parts are also available.
These are made by companies other than
GM and may not have been tested for the
vehicle. As a result, these parts may fit
poorly, exhibit premature durability/
corrosion problems, and may not perform
properly in subsequent collisions.
Aftermarket parts are not covered by the
GM New Vehicle Limited Warranty, and any
vehicle failure related to such parts is not
covered by that warranty.
Repair Facility
GM also recommends that you choose a
collision repair facility that meets your
needs before you ever need collision repairs.
Your dealer may have a collision repair
center with GM-trained technicians and
state-of-the-art equipment, or be able to
recommend a collision repair center that has
GM-trained technicians and comparable
equipment.
Insuring the Vehicle
Protect your investment in the GM vehicle
with comprehensive and collision insurance
coverage. There are significant differences in
the quality of coverage afforded by various
insurance policy terms. Many insurance
policies provide reduced protection to the
GM vehicle by limiting compensation for
damage repairs by using aftermarket
collision parts. Some insurance companies
will not specify aftermarket collision parts.
When purchasing insurance, we recommend
that you ensure that the vehicle will be
repaired with GM original equipment
collision parts. If such insurance coverage is
not available from your current insurance
carrier, consider switching to another
insurance carrier.
If the vehicle is leased, the leasing company
may require you to have insurance that
ensures repairs with Genuine GM Original
Equipment Manufacturer (OEM) parts or
Genuine Manufacturer replacement parts.
Read the lease carefully, as you may be
charged at the end of the lease for poor
quality repairs.
If a Crash Occurs
If there has been an injury, call emergency
services for help. Do not leave the scene of
a crash until all matters have been taken
care of. Move the vehicle only if its position
puts you in danger, or you are instructed to
move it by a police officer.
Give only the necessary information to
police and other parties involved in the
crash.
For emergency towing seeRoadside
Assistance Program 0281.
Gather the following information:
.Driver name, address, and telephone
number
.Driver license number
.Owner name, address, and telephone
number
.Vehicle license plate number
.Vehicle make, model, and model year
.Vehicle Identification Number (VIN)
.Insurance company and policy number
.General description of the damage to the
other vehicle
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290 OnStar
Or
.Give OnStar Turn-by-Turn Navigation voice
commands.
.Obtain and customize the Wi-Fi hotspot
name or SSID and password, if equipped.
Press
Qto connect to an Advisor to:
.Verify account information or update
contact information.
.Get driving directions.
.Receive a Diagnostic check of the vehicle's
key operating systems.
.Receive Roadside Assistance.
.Manage Wi-Fi Settings, if equipped.
Press
>to get a priority connection to an
OnStar Advisor available 24/7 to:
.Get help for an emergency.
.Be a Good Samaritan or respond to an
AMBER Alert.
.Get assistance in severe weather or other
crisis situations and find evacuation
routes.
OnStar Services
Emergency
Emergency Services require an active safety
and security plan. With Automatic Crash
Response, built-in sensors can automatically
alert a specially trained OnStar Advisor who
is immediately connected in to the vehicle
to help.
Press
>for a priority connection to an
OnStar Advisor who can contact emergency
service providers, direct them to your exact
location, and relay important information.
With OnStar Crisis Assist, specially trained
Advisors are available 24 hours a day, 7 days
a week, to provide a central point of
contact, assistance, and information during a
crisis.
With Roadside Assistance, Advisors can
locate a nearby service provider to help with
a flat tire or a battery jump.
Security
If equipped, OnStar provides these services:
.With Stolen Vehicle Assistance, OnStar
Advisors can use GPS to pinpoint the
vehicle and help authorities quickly
recover it.
.With Remote Ignition Block, if equipped,
OnStar can block the vehicle from being
restarted.
.With Stolen Vehicle Slowdown,
if equipped, OnStar can work with law
enforcement to gradually slow the
vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked and the
vehicle alarm sounds, a notification by text,
e-mail, or phone call will be sent. If the
vehicle is stolen, an OnStar Advisor can work
with authorities to recover the vehicle.
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
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.Prior to vehicle purchase. PressQto set
up an account.
.After change in ownership and at
90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor can
cancel or change account information.
Selling/Transferring the Vehicle
Call 1-888-4ONSTAR (1-888-466-7827)
immediately to terminate your OnStar or
connected services if the vehicle is disposed
of, sold, transferred, or if the lease ends.
Reactivation for Subsequent Owners
PressQand follow the prompts to speak to
an Advisor as soon as possible. The Advisor
will update vehicle records and explain
OnStar or connected service options.
How OnStar Service Works
Automatic Crash Response, Emergency
Services, Crisis Assist, Stolen Vehicle
Assistance, Remote Services, and Roadside
Assistance are available on most vehicles.
Not all OnStar services are available
everywhere or on all vehicles. For more information, a full description of OnStar
services, system limitations, and OnStar User
Terms, Privacy Statement, and Software
Terms:
.Call 1-888-4ONSTAR (1-888-466-7827).
.See www.onstar.com (U.S.).
.See www.onstar.ca (Canada).
.Call TTY 1-877-248-2080.
.PressQto speak with an Advisor.
OnStar or connected services cannot work
unless the vehicle is in a place where OnStar
has an agreement with a wireless service
provider for service in that area. The
wireless service provider must also have
coverage, network capacity, reception, and
technology compatible with OnStar or
connected services. Service involving location
information about the vehicle cannot work
unless GPS signals are available,
unobstructed, and compatible with the
OnStar hardware. OnStar or connected
services may not work if the OnStar
equipment is not properly installed or it has
not been properly maintained. If equipment
or software is added, connected,
or modified, OnStar or connected services
may not work. Other problems beyond the
control of OnStar —such as hills, tall
buildings, tunnels, weather, electrical system design and architecture of the vehicle,
damage to the vehicle in a crash, or wireless
phone network congestion or jamming
—
may prevent service.
See Radio Frequency Statement 0286.
Services for People with Disabilities
Advisors provide services to help with
physical disabilities and medical conditions.
Press
Qto help:
.Find a hotel, restaurant, etc., that meets
accessibility needs.
.Provide directions to the closest hospital
or pharmacy in urgent situations.
TTY Users
OnStar has the ability to communicate to
deaf, hard-of-hearing, or speech-impaired
customers while in the vehicle. The available
TTY system can provide in-vehicle access to
all OnStar services, except Virtual Advisor
and OnStar Turn-by-Turn Navigation.
If equipped, TTY mode can be turned on or
off by touching Settings, then Apps, and
then Phone. When TTY mode is on, phone
calls can be made or received with OnStar
using the infotainment display.
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Connected Services 295
Ensuring Security
.Change the default passwords for the
Wi-Fi hotspot and myChevrolet mobile
application. Make these passwords
different from each other and use a
combination of letters and numbers to
increase the security.
.Change the default name of the SSID
(Service Set Identifier). This is your
network’s name that is visible to other
wireless devices. Choose a unique name
and avoid family names or vehicle
descriptions.
Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in Wi-Fi
hotspot that provides access to the Internet
and web content at 4G LTE speed. Up to
seven mobile devices can be connected.
A data plan is required. Use the in-vehicle
controls only when it is safe to do so. 1. To retrieve Wi-Fi hotspot information, press
=to open the OnStar app on the
infotainment display, then select Wi-Fi
Hotspot. On some vehicles, touch Wi-Fi
or Wi-Fi Settings on the screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID), password, and on
some vehicles, the connection type (no Internet connection, 3G, 4G, 4G LTE), and
signal quality (poor, good, excellent). The
LTE icon shows connection to Wi-Fi. It is
possible that the icon may not illuminate
even though the vehicle has an active
connection.
3. To change the SSID or password, press
Qor call 1-888-4ONSTAR to connect
with an Advisor. On some vehicles, the
SSID and password can be changed in
the Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s Wi-Fi
hotspot will connect automatically to your
mobile devices. Manage data usage by
turning Wi-Fi on or off on your mobile
device, using the myChevrolet mobile app,
or by contacting an OnStar Advisor. On
some vehicles, Wi-Fi can also be managed
from the Wi-Fi Hotspot menu.
MyChevrolet Mobile App (If Available)
Download the myChevrolet mobile app to
compatible Apple and Android smartphones.
Chevrolet users can access the following
services from a smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
.Lock/unlock doors, if equipped with
automatic locks.
.Activate the horn and lamps.
.Check the vehicle’s energy level, range or
tire pressure, if factory-equipped with the
Tire Pressure Monitor System.
.Send destinations to the vehicle.
.Locate the vehicle on a map (U.S.
market only).
.Turn the vehicle's Wi-Fi hotspot on/off,
manage settings, and monitor data
consumption, if equipped.
.Locate a dealer and schedule service.
.Request Roadside Assistance.
.Set a parking reminder with pin drop,
take a photo, make a note, and set a
timer.
.Connect with Chevrolet on social media.
Features are subject to change. For
myChevrolet mobile app information and
compatibility, see my.chevrolet.com.
An active OnStar or connected service plan
may be required. A compatible device,
factory-installed remote start, and power
locks are required. Data rates apply. See
www.onstar.com for details and system
limitations.
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Index 299
Circuit Breakers . . . . . . . . . . . . . . . . . . . . . . . . . . 229
CleaningExterior Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 262
Interior Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 265
Climate Control Systems Automatic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Cluster, Instrument . . . . . . . . . . . . . . . . . . . . . . . 79
Collision Damage Repair . . . . . . . . . . . . . . . . . 283
Compartment Underhood . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Compass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Compressor Kit, Tire Sealant . . . . . . . . . . . . . 250
Connected Services Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . 294
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . 296
Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 294
Connections Connected Services . . . . . . . . . . . . . . . . . . . . 294
Control Traction and Electronic Stability . . . . . . . . 171
Control of a Vehicle . . . . . . . . . . . . . . . . . . . . . .154
Controls Steering Wheel . . . . . . . . . . . . . . . . . . . . . . . . . 111
Convex Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Cooling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144 Cooling System . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Courtesy Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Courtesy Transportation Program . . . . . . . . 282
Cover
Cargo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Cruise Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172 Adaptive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Cupholders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 279
Text Telephone (TTY) Users . . . . . . . . . . . . 280
Customer Information Publications Ordering Information . . . . . 285
Customer Satisfaction Procedure . . . . . . . . . 278
Cybersecurity . . . . . . . . . . . . . . . . . . . . . . . . . . . . 287
D
Damage Repair, Collision . . . . . . . . . . . . . . . . . 283
Danger, Warning, and Caution . . . . . . . . . . . . . .2
Dashboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Data Collection OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 288
Data Recorders, Event . . . . . . . . . . . . . . . . . . . 287
Daytime Running Lamps (DRL) . . . . . . . . . . . 105
Defensive Driving . . . . . . . . . . . . . . . . . . . . . . . . . 153
Delayed Charging Override . . . . . . . . . . . . . . 200
Delayed Locking . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Diagnostics
Connected Services . . . . . . . . . . . . . . . . . . . . 296
Disabled Vehicle Transporting . . . . . . . . . . . . . . . . . . . . . . . . . . . 258
Distracted Driving . . . . . . . . . . . . . . . . . . . . . . . . . 153
Dome Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Delayed Locking . . . . . . . . . . . . . . . . . . . . . . . . . 17
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Power Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Drive Unit Electric . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Driver Assistance Systems . . . . . . . . . . . . . . . . . . . . 183
Efficiency Gauge . . . . . . . . . . . . . . . . . . . . . . . . 82
Information Center (DIC) . . . . . . . . . . . . . . . . 99
Selected Operating Modes . . . . . . . . . . . . . 164
Teen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Driving Assistance Systems . . . . . . . . . . . . . . . . . . . . 188
Defensive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Distracted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Hill and Mountain Roads . . . . . . . . . . . . . . 156
If the Vehicle is Stuck . . . . . . . . . . . . . . . . . 158
Impaired . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Loss of Control . . . . . . . . . . . . . . . . . . . . . . . . 155
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . 155