mileage CHEVROLET C/K 2003 Owners Manual

6-2
Service
Your dealer knows your vehicle best and wants you to
be happy with it. We hope you'll go to your dealer for
all your service needs. You'll get genuine GM parts and
GM
-trained and supported service people.
We hope you'll want to keep your GM vehicle all GM.
Genuine GM parts have one of these marks:
Doing Your Own Service Work
If you want to do some of your own service work, you'll
want to use the proper service manual. It tells you much
more about how to service your vehicle than this manual
can. To order the proper service manual, see ªService
and Owner Publicationsº in the Index.
You should keep a record with all parts receipts and list
the mileage and the date of any service work you
perform. See ªMaintenance Recordº in the Index.
CAUTION:
You can be injured and your vehicle could be
damaged if you try to do service work on a
vehicle without knowing enough about it.

Be sure you have sufficient knowledge,
experience, the proper replacement parts
and tools before you attempt any vehicle
maintenance task.

Be sure to use the proper nuts, bolts and
other fasteners. ªEnglishº and ªmetricº
fasteners can be easily confused. If you use
the wrong fasteners, parts can later break
or fall off. You could be hurt.

6-25
As in the chart shown previously, SAE 5W-30 is best for
your vehicle. However, you can use SAE 10W
-30 if it's
going to be 0
F (
-18
C) or above. These numbers on
an oil container show its viscosity, or thickness. Do not
use other viscosity oils, such as SAE 20W
-50.
NOTICE:
Use only engine oil with the American Petroleum
Institute Certified For Gasoline Engines
starburst symbol. Failure to use the
recommended oil can result in engine damage not
covered by your warranty.
GM Goodwrench
oil meets all the requirements for
your vehicle.
If you are in an area where the temperature falls
below
-20F (-29C), consider using either an
SAE 5W
-30 synthetic oil or an SAE 0W-30 oil. Both
will provide easier cold starting and better protection for
your engine at extremely low temperatures.
Engine Oil Additives
Don't add anything to your oil. The recommended oils
with the starburst symbol are all you will need for good
performance and engine protection.
When to Change Engine Oil
(GM Oil Life System)
Your vehicle has a computer system that lets you know
when to change the engine oil and filter. This is based on
engine revolutions and engine temperature, and not on
mileage. Based on driving conditions, the mileage at
which an oil change will be indicated can vary
considerably. For the oil life system to work properly,
you must reset the system every time the oil is changed.
When the system has calculated that oil life has been
diminished, it will indicate that an oil change is
necessary. A change oil light will come on. Change your
oil as soon as possible within the next two times you
stop for fuel. It is possible that, if you are driving under
the best conditions, the oil life system may not indicate
that an oil change is necessary for over a year. However,
your engine oil and filter must be changed at least once
a year and at this time the system must be reset. It is also
important to check your oil regularly and keep it at the
proper level.
If the system is ever reset accidentally, you must change
your oil at 3,000 miles (5 000 km) since your last oil
change. Remember to reset the oil life system whenever
the oil is changed.

7-5
Scheduled Maintenance
The services shown in this schedule up to 100,000 miles
(166 000 km) should be repeated after 100,000 miles
(166 000 km) at the same intervals for the life of
this vehicle. The services shown after 100,000 miles
(166 000 km) should be repeated at the same miles (km)
after those intervals for the life of this vehicle.
Gasoline engine vehicles have a computer that lets you
know when to change your engine oil. This is not based
on mileage, but on engine revolutions and engine
operating temperature. When the computer has
calculated that the oil needs changing, the GM Oil Life
System will indicate that a change is necessary.
The ªFootnotesº at the end of this Maintenance
Schedule further explain maintenance services.
See ªScheduled Maintenance Supplementsº earlier in
this section.
100 Miles (160 km)

Wheel stud nut service. (46)
1,000 Miles (1 600 km)

Wheel stud nut service. (46)

Rear axle air shift motor service.(11)

L18/LB7 Engines Only: Clutch pedal free
travel service. (10)
7,500 Miles (12 000 km)

Gasoline Engine Only: Check Oil Life System.
If engine oil and filter are changed, reset system.
See ªEngine Oilº in the Index. (3)(9)

Check fluid levels (or every 3 months, whichever
occurs first). (1)(6)

Chassis lubrication service (or every 6 months,
whichever occurs first). (12)

Wheels and tires service. (15)

Parking brake service (or every 6 months, whichever
occurs first). (8)

L18/LB7 Engines Only: Clutch pedal free
travel service. (10)
10,000 Miles (16 000 km)

DURAMAX Diesel Only: Change engine oil
and filter (or every 12 months, whichever
occurs first). (2)(3)

8-2
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your
dealer and to Chevrolet. Normally, any concerns with
the sales transaction or the operation of your vehicle
will be resolved by your dealer's sales or service
departments. Sometimes, however, despite the best
intentions of all concerned, misunderstandings can
occur. If your concern has not been resolved to your
satisfaction, the following steps should be taken:
STEP ONE -- Discuss your concern with a member
of dealership management. Normally, concerns can
be quickly resolved at that level. If the matter has
already been reviewed with the sales, service or parts
manager, contact the owner of the dealership or the
general manager.
STEP TWO -- If after contacting a member of
dealership management, it appears your concern cannot
be resolved by the dealership without further help, contact
the Chevrolet or GMC Consumer Relations Manager
by calling 1-800-TO-CHEVY (1-800-862-4389).
In Canada, contact GM of Canada Customer
Communication Centre in Oshawa by calling
1-800-263-3777 (English) or 1-800-263-7854 (French).We encourage you to call the toll-free number in order
to give your inquiry prompt attention. Please have the
following information available to give the Customer
Assistance Representative:

Vehicle Identification Number (This is available
from the vehicle registration or title, or the plate
at the top left of the instrument panel and visible
through the windshield.)

Dealership name and location

Vehicle delivery date and present mileage
When contacting Chevrolet, please remember that your
concern will likely be resolved at a dealer's facility.
That is why we suggest you follow Step One first
if you have a concern.
Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or
speech
-impaired and who use Text Telephones (TTYs),
Chevrolet has TTY equipment available at its Customer
Assistance Center. Any TTY user can communicate
with Chevrolet by dialing: 1
-800-833-CHEV
(1
-800-833-2438). (TTY users in Canada can
dial 1
-800-263-3830.)