infotainment CHEVROLET CAMARO SS 2020 Owner's Manual

Chevrolet Camaro Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13556304) - 2020 - CRC - 5/10/19
206 Driving and Operating
Warning (Continued)
Complete attention is always
required while driving, and you
should be ready to take action
and apply the brakes and/or steer
the vehicle to avoid crashes.
Audible Alert
Some driver assistance features
alert the driver of obstacles by
beeping. To change the volume of
the warning chime, see “Comfort
and Convenience” underVehicle
Personalization 0124.
Cleaning
Depending on vehicle options, keep
these areas of the vehicle clean to
ensure the best driver assistance
feature performance. Driver
Information Center (DIC) messages
may display when the systems are
unavailable or blocked.
. Front and rear bumpers and the
area below the bumpers
. Front grille and headlamps .
Front camera lens in the front
grille or near the front emblem
. Front side and rear side panels
. Outside of the windshield in front
of the rearview mirror
. Side camera lens on the bottom
of the outside mirrors
. Rear side corner bumpers
. Rear Vision Camera above the
license plate
Assistance Systems for
Parking or Backing
If equipped, the Rear Vision Camera
(RVC), Rear Park Assist (RPA), and
Rear Cross Traffic Alert (RCTA) may
help the driver park or avoid objects.
Always check around the vehicle
when parking or backing.
Rear Vision Camera (RVC)
When the vehicle is shifted into
R (Reverse), the RVC displays an
image of the area behind the vehicle
in the infotainment display. The
previous screen displays when the
vehicle is shifted out of R (Reverse)

Chevrolet Camaro Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13556304) - 2020 - CRC - 5/10/19
Driving and Operating 207
after a short delay. To return to the
previous screen sooner, press any
button on the infotainment system,
shift into P (Park), or reach a vehicle
speed of approximately
12 km/h (8 mph).
1. View Displayed by theCamera
1. View Displayed by the
Camera
2. Corners of the Rear Bumper
Displayed images may be farther or
closer than they appear. The area
displayed is limited and objects that
are close to either corner of the
bumper or under the bumper do not
display.
A warning triangle may display to
show that Rear Park Assist (RPA)
has detected an object. This triangle
changes from amber to red and
increases in size the closer the
object.
{Warning
The camera(s) do not display
children, pedestrians, bicyclists,
crossing traffic, animals, or any
other object outside of the
cameras’ field of view, below the
bumper, or under the vehicle.
Shown distances may be different
from actual distances. Do not
drive or park the vehicle using
only these camera(s). Always
check behind and around the
vehicle before driving. Failure to
use proper care may result in
injury, death, or vehicle damage.
Park Assist
With RPA, as the vehicle backs up
at speeds of less than 8 km/h
(5 mph), the sensors on the rear
bumper may detect objects up to
2.5 m (8 ft) behind the vehicle within
a zone 25 cm (10 in) high off the
ground and below bumper level.
These detection distances may be
shorter during warmer or humid
weather.

Chevrolet Camaro Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13556304) - 2020 - CRC - 5/10/19
Customer Information 325
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . 325
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . . 327
Customer Assistance for Text Telephone (TTY) Users . . . . . 328
Online Owner Center . . . . . . . . . 328
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 329
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 329
Scheduling Service Appointments . . . . . . . . . . . . . . . 331
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 331
Collision Damage Repair . . . . . 332
Publication Ordering Information . . . . . . . . . . . . . . . . . . 334
Radio Frequency Statement . . . . . . . . . . . . . . . . . . . 335
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . . . 335
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . . . 336
Reporting Safety Defects to General Motors . . . . . . . . . . . . . 336
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . . . 337
Cybersecurity . . . . . . . . . . . . . . . . . 337
Event Data Recorders . . . . . . . . 337
OnStar . . . . . . . . . . . . . . . . . . . . . . . 338
Infotainment System . . . . . . . . . . 338
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Chevrolet. Normally, any concerns
with the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.
STEP TWO : If after contacting a
member of dealership management,
it appears your concern cannot be

Chevrolet Camaro Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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334 Customer Information
.Vehicle make, model, and
model year
. Vehicle Identification
Number (VIN)
. Insurance company and policy
number
. General description of the
damage to the other vehicle
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? 062.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Publication Ordering
Information
Service Manuals
Service manuals have the diagnosis
and repair information on the
engine, transmission, axle,
suspension, brakes, electrical
system, steering system, body, etc.
Customer Literature
Owner
’s manuals are written
specifically for owners and are
intended to provide basic
operational information about the
vehicle. The owner ’s manual
includes the Maintenance Schedule
for all models.
Customer literature publications
available for purchase include
owner ’s manuals, warranty
manuals, infotainment manuals, and
portfolios. Portfolios include an
owner ’s manual, warranty manual,
infotainment manual, if applicable,
and zip lock bag or pouch.

Chevrolet Camaro Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13556304) - 2020 - CRC - 5/10/19
338 Customer Information
.Whether or not the driver and
passenger safety belts were
buckled/fastened;
. How far (if at all) the driver was
depressing the accelerator and/
or brake pedal; and,
. How fast the vehicle was
traveling.
These data can help provide a
better understanding of the
circumstances in which crashes and
injuries occur.
Note
EDR data are recorded by your
vehicle only if a non-trivial crash
situation occurs; no data are
recorded by the EDR under normal
driving conditions and no personal
data (e.g., name, gender, age, and
crash location) are recorded.
However, other parties, such as law
enforcement, could combine the
EDR data with the type of
personally identifying data routinely
acquired during a crash
investigation. To read data recorded by an EDR,
special equipment is required, and
access to the vehicle or the EDR is
needed. In addition to the vehicle
manufacturer, other parties, such as
law enforcement, that have the
special equipment, can read the
information if they have access to
the vehicle or the EDR.
GM will not access these data or
share it with others except: with the
consent of the vehicle owner or,
if the vehicle is leased, with the
consent of the lessee; in response
to an official request by police or
similar government office; as part of
GM's defense of litigation through
the discovery process; or, as
required by law. Data that GM
collects or receives may also be
used for GM research needs or may
be made available to others for
research purposes, where a need is
shown and the data is not tied to a
specific vehicle or vehicle owner.OnStar
If the vehicle is equipped with
OnStar and has an active service
plan, additional data may be
collected and transmitted through
the OnStar system. This includes
information about the vehicle’s
operation; collisions involving the
vehicle; the use of the vehicle and
its features, including infotainment;
and the location and approximate
GPS speed of the vehicle. Refer to
the OnStar Terms and Conditions
and Privacy Statement on the
OnStar website.
See
OnStar Additional Information
0 341.
Infotainment System
If the vehicle is equipped with a
navigation system as part of the
infotainment system, use of the
system may result in the storage of
destinations, addresses, telephone
numbers, and other trip information.
See the infotainment manual for
information on stored data and for
deletion instructions.

Chevrolet Camaro Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13556304) - 2020 - CRC - 5/10/19
340 OnStar
PressQto:
. Open the OnStar app on the
infotainment display. See the
infotainment manual for
information on how to use the
OnStar app.
Or
. Give OnStar Turn-by-Turn
Navigation voice commands.
. Obtain and customize the Wi-Fi
hotspot name or SSID and
password, if equipped.
Press
|to connect to an
Advisor to:
. Verify account information or
update contact information.
. Get driving directions.
. Receive a Diagnostic check of
the vehicle's key operating
systems.
. Receive Roadside Assistance.
. Manage Wi-Fi Settings,
if equipped. Press
Uto get a priority connection
to an OnStar Advisor available 24/
7 to:
. Get help for an emergency.
. Be a Good Samaritan or
respond to an AMBER Alert.
. Get assistance in severe
weather or other crisis situations
and find evacuation routes.OnStar Services
Emergency
Emergency Services require an
active safety and security plan. With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor
who is immediately connected in to
the vehicle to help.
Press
Ufor a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and
relay important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider
to help with a flat tire, a battery
jump, or an empty gas tank.

Chevrolet Camaro Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13556304) - 2020 - CRC - 5/10/19
342 OnStar
.Press|to speak with an
Advisor.
OnStar or connected services
cannot work unless the vehicle is in
a place where OnStar has an
agreement with a wireless service
provider for service in that area. The
wireless service provider must also
have coverage, network capacity,
reception, and technology
compatible with OnStar or
connected services. Service
involving location information about
the vehicle cannot work unless GPS
signals are available, unobstructed,
and compatible with the OnStar
hardware. OnStar or connected
services may not work if the OnStar
equipment is not properly installed
or it has not been properly
maintained. If equipment or software
is added, connected, or modified,
OnStar or connected services may
not work. Other problems beyond
the control of OnStar —such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage to the vehicle in a crash, or wireless
phone network congestion or
jamming
—may prevent service.
See Radio Frequency Statement
0 335.
Services for People with
Disabilities
Advisors provide services to help
with physical disabilities and
medical conditions.
Press
|to help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
If equipped, TTY mode can be
turned on or off by touching
Settings, then Apps, and then
Phone. When TTY mode is on,
phone calls can be made or
received with OnStar using the
infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
|or
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.

Chevrolet Camaro Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13556304) - 2020 - CRC - 5/10/19
Connected Services 347
Connected
Services
Connected Services
Navigation . . . . . . . . . . . . . . . . . . . . 347
Connections . . . . . . . . . . . . . . . . . . 348
Diagnostics . . . . . . . . . . . . . . . . . . . 349
Connected Services
Navigation
Navigation requires a specific
OnStar or connected service plan.
Press
|to receive Turn-by-Turn
directions or have them sent to the
vehicle navigation screen,
if equipped.
Turn-by-Turn Navigation
1. Press|to connect to an
Advisor.
2. Request directions to be downloaded to the vehicle.
3. Follow the voice-guided commands.
Using Voice Commands
During a Planned Route
Functionality of the Voice Command
button, if equipped, may vary by
vehicle and region. For some
vehicles, press
Qto open the OnStar app on the infotainment
display. For other vehicles press
Q
as follows.
Cancel Route
1. Press
Q. System responds:
“OnStar ready,” then a tone.
2. Say “Cancel route.” System
responds: “Do you want to
cancel directions?”
3. Say “Yes.”System responds:
“OK, request completed, thank
you, goodbye.”
Route Preview
1. Press
Q. System responds:
“OnStar ready,” then a tone.
2. Say “Route preview.” System
responds with the next three
maneuvers.
Repeat
1. Press
Q. System responds:
“OnStar ready,” then a tone.

Chevrolet Camaro Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13556304) - 2020 - CRC - 5/10/19
348 Connected Services
2. Say“Repeat.” System
responds with the last direction
given, then responds with
“OnStar ready,” then a tone.
Get My Destination
1. Press
Q. System responds:
“OnStar ready,” then a tone.
2. Say “Get my destination.”
System responds with the
address and distance to the
destination, then responds with
“OnStar ready,” then a tone.
Send Destination to Vehicle
Directions can be sent to the
vehicle’s navigation screen,
if equipped.
Press
|then ask the Advisor to
download directions to the vehicle’s
navigation system, if equipped. After
the call ends, the navigation screen
will provide prompts to begin driving
directions. Routes that are sent to
the navigation screen can only be
canceled through the navigation
system. See www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Connections
The following services help with
staying connected.
For coverage maps, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Ensuring Security
.
Change the default passwords
for the Wi-Fi hotspot and
myChevrolet mobile application.
Make these passwords different
from each other and use a
combination of letters, numbers,
and symbols to increase the
security.
. Change the default name of the
SSID (Service Set Identifier).
This is your network’s name that
is visible to other wireless
devices. Choose a unique name
and avoid family names or
vehicle descriptions. Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in
Wi-Fi hotspot that provides access
to the Internet and web content at
4G LTE speed. Up to seven mobile
devices can be connected. A data
plan is required. Use the in-vehicle
controls only when it is safe to
do so.
1. To retrieve Wi-Fi hotspot information, press
Qto open
the OnStar app on the
infotainment display, then
select Wi-Fi Hotspot. On some
vehicles, touch Wi-Fi or Wi-Fi
Settings on the screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID),
password, and on some
vehicles, the connection type
(no Internet connection, 3G,
4G, 4G LTE), and signal quality
(poor, good, excellent).
3. To change the SSID or password, press
|or call
1-888-4ONSTAR to connect
with an Advisor. On some

Chevrolet Camaro Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13556304) - 2020 - CRC - 5/10/19
352 Index
Clutch, Hydraulic . . . . . . . . . . . . . . . 234
Collision Damage Repair . . . . . . . 332
CompartmentsStorage . . . . . . . . . . . . . . . . . . . . . . . . . 89
Compass . . . . . . . . . . . . . . . . . . . . . . . . 94
Competitive Driving Mode . . . . . . 200
Compressor Kit, Tire Sealant . . . 282
Connected Services Connections . . . . . . . . . . . . . . . . . . 348
Diagnostics . . . . . . . . . . . . . . . . . . . 349
Navigation . . . . . . . . . . . . . . . . . . . . 347
Connections Connected Services . . . . . . . . . . 348
Control Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 194
Control of a Vehicle . . . . . . . . . . . . . 155
Convenience Net . . . . . . . . . . . . . . . . 90
Convertible Top . . . . . . . . . . . . . . . . . . 34
Convex Mirrors . . . . . . . . . . . . . . . . . . 26
Coolant Engine Temperature Gauge . . 105
Cooling . . . . . . . . . . . . . . . . . . . . 143, 146
Cooling System . . . . . . . . . . . . . . . . . 237
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 331
Cruise Control . . . . . . . . . . . . . . . . . . 202 Light . . . . . . . . . . . . . . . . . . . . . . . . . . .116 Customer Assistance . . . . . . . . . . . 328
Offices . . . . . . . . . . . . . . . . . . . . . . . . 327
Text Telephone (TTY)
Users . . . . . . . . . . . . . . . . . . . . . . . 328
Customer Information Publications OrderingInformation . . . . . . . . . . . . . . . . . . 334
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 325
Cybersecurity . . . . . . . . . . . . . . . . . . . 337
D
Damage Repair, Collision . . . . . . . 332
Danger, Warning, and Caution . . . . 2
Data Collection Infotainment System . . . . . . . . . . 338
OnStar . . . . . . . . . . . . . . . . . . . . . . . 338
Data Recorder Performance . . . . . . . . . . . . . . . . . . 137
Data Recorders, Event . . . . . . . . . 337
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 131
Defensive Driving . . . . . . . . . . . . . . . 154
Delayed Locking . . . . . . . . . . . . . . . . . 20
Diagnostics Connected Services . . . . . . . . . . 349
Distracted Driving . . . . . . . . . . . . . . . 153 Door
Ajar Light . . . . . . . . . . . . . . . . . . . . . .116
Delayed Locking . . . . . . . . . . . . . . . . 20
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Power Locks . . . . . . . . . . . . . . . . . . . . 20
Drive Belt Routing, Engine . . . . . . 324
Driver Assistance Systems . . . . . 205
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . . 116
Driver Mode Control . . . . . . . . . . . . 196
Driving Better Fuel Economy . . . . . . . . . 153
Competitive . . . . . . . . . . . . . . . . . . . 200
Defensive . . . . . . . . . . . . . . . . . . . . . 154
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 154
Hill and Mountain Roads . . . . . . 167
If the Vehicle is Stuck . . . . . . . . . 169
Loss of Control . . . . . . . . . . . . . . . 156
Off-Road Recovery . . . . . . . . . . . 156
Track Events andCompetitive . . . . . . . . . . . . . . . . . 157
Vehicle Load Limits . . . . . . . . . . . 170
Wet Roads . . . . . . . . . . . . . . . . . . . 166
Winter . . . . . . . . . . . . . . . . . . . . . . . . 168
Dual Automatic Climate
Control System . . . . . . . . . . . . . . . . 146