service CHEVROLET CAPTIVA SPORT 2014 Owner's Manual
[x] Cancel search | Manufacturer: CHEVROLET, Model Year: 2014, Model line: CAPTIVA SPORT, Model: CHEVROLET CAPTIVA SPORT 2014Pages: 382, PDF Size: 4.12 MB
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Black plate (2,1)Chevrolet Captiva Sport Owner Manual (GMNA-Localizing-U.S./Mexico-
6014141) - 2014 - crc - 8/13/13
2014 Chevrolet Captiva Sport Owner ManualM
Jump Starting . . . . . . . . . . . . . . . 10-66
Towing the Vehicle . . . . . . . . . . 10-70
Appearance Care . . . . . . . . . . . 10-74
Service and Maintenance . . . 11-1
General Information . . . . . . . . . . 11-1
Maintenance Schedule . . . . . . . 11-2
Special Application Services . . . . . . . . . . . . . . . . . . . . 11-8
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . 11-9
Recommended Fluids . . . . . . . 11-12
Maintenance Records . . . . . . . 11-15
Technical Data . . . . . . . . . . . . . . . 12-1
Vehicle Identification . . . . . . . . . 12-1
Vehicle Data . . . . . . . . . . . . . . . . . . 12-2
Customer Information . . . . . . . 13-1
Customer Information . . . . . . . . 13-1
Reporting Safety Defects . . . . 13-12
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . 13-13 OnStar
. . . . . . . . . . . . . . . . . . . . . . . 14-1
OnStar Overview . . . . . . . . . . . . . 14-1
OnStar Services . . . . . . . . . . . . . . 14-2
OnStar Additional
Information . . . . . . . . . . . . . . . . . . 14-5
Index . . . . . . . . . . . . . . . . . . . . . i-1
Page 3 of 382
Black plate (3,1)Chevrolet Captiva Sport Owner Manual (GMNA-Localizing-U.S./Mexico-
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Introduction iii
The names, logos, emblems,
slogans, vehicle model names, and
vehicle body designs appearing in
this manual including, but not limited
to, GM, the GM logo, CHEVROLET,
the CHEVROLET Emblem, and
CAPTIVA are trademarks and/or
service marks of General Motors
LLC, its subsidiaries, affiliates,
or licensors.
This manual describes features that
may or may not be on your specific
vehicle either because they are
options that you did not purchase or
due to changes subsequent to the
printing of this owner manual.Please refer to the purchase
documentation relating to your
specific vehicle to confirm each of
the features found on your vehicle.
Keep this manual in the vehicle for
quick reference.Using this Manual
To quickly locate information about
the vehicle, use the Index in the
back of the manual. It is an
alphabetical list of what is in the
manual and the page number where
it can be found.
About Driving the Vehicle
As with other vehicles of this type,
failure to operate this vehicle
correctly may result in loss of
control or an accident. Be sure to
read the driving guidelines in this
manual in the section called
“Driving
and Operating” and specifically
Driver Behavior on page 9-2,
Driving Environment on page 9-2,
and Vehicle Design on page 9-2.
Danger, Warnings, and
Cautions
{Danger
Text marked{Danger provides
information on risk of fatal injury.
Disregarding this information may
endanger life.
Litho in U.S.A.
Part No. 22893931 C Third Printing©2014 General Motors LLC. All Rights Reserved.
Page 4 of 382
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iv Introduction
{Warning
Text marked{Warning provides
information on risk of accident or
injury. Disregarding this
information may lead to injury.
{Caution
Text marked{Caution provides
information that may indicate a
hazard that could result in injury
or death. It could also result in
possible damage to the vehicle.
A circle with a slash through it is a
safety symbol which means “Do
Not,” “Do not do this,” or“Do not let
this happen.”
Symbols
The vehicle has components and
labels that use symbols instead of
text. Symbols are shown along with
the text describing the operation or
information relating to a specific
component, control, message,
gauge, or indicator.
M: This symbol is shown when
you need to see your owner manual
for additional instructions or
information.
*: This symbol is shown when
you need to see a service manual
for additional instructions or
information. Vehicle Symbol Chart
Here are some additional symbols
that may be found on the vehicle
and what they mean. For more
information on the symbol, refer to
the Index.
9:
Airbag Readiness Light
#:Air Conditioning
!:Antilock Brake System (ABS)
v+/-: Audio Steering Wheel
Controls
$: Brake System Warning Light
":Charging System
I:Cruise Control
B: Engine Coolant Temperature
O:Exterior Lamps
#:Fog Lamps
.: Fuel Gauge
+:Fuses
3: Headlamp High/Low-Beam
Changer
Page 23 of 382
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In Brief 1-17
4. Press the softkey below the tabto be changed.
5. Increase or decrease the time or date by turning
fclockwise or
counterclockwise.
See Clock on page 5-6.
Satellite Radio
If equipped, SiriusXM®is a satellite
radio service based in the
48 contiguous United States and
10 Canadian provinces.
SiriusXM satellite radio has a wide
variety of programming and
commercial-free music, coast to
coast, and in digital-quality sound.
A fee is required to receive the
SiriusXM service.
For more information, refer to:
.www.siriusxm.com or call
1-866-635-2349 (U.S.)
.www.xmradio.ca or call
1-877-209-0079 (Canada)
See Satellite Radio on page 7-6.
Portable Audio Devices
The vehicle may have a 3.5 mm
(1/8 in) auxiliary input jack on the
audio faceplate and a USB port in
the center console. Some portable
audio devices such as iPods
®, MP3
players, and USB storage devices
can be connected to the vehicle
using a 3.5 mm (1/8 in) cable or a
USB cable.
See Auxiliary Devices on page 7-20.
Bluetooth®
If equipped with a Bluetooth system,
it allows users with a
Bluetooth-enabled cell phone to
make and receive hands-free calls
using the vehicle’ s audio system
and controls.
The Bluetooth-enabled cell phone
must be paired with the Bluetooth
system before it can be used in the
vehicle. Not all phones will support
all functions. For more information,
see www.gm.com/bluetooth and
Bluetooth on page 7-24.
Steering Wheel Controls
For vehicles with audio steering
wheel controls, some audio controls
can be adjusted at the steering
wheel.
+ / −: Press and release to go to
the next or the previous preset radio
station or CD track.
J/0: For vehicles with Bluetooth®
and OnStar®, press and hold to
interact with those systems. Press
and release to mute the system.
Press it again to turn the sound
back on.
Page 28 of 382
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1-22 In Brief
.Always follow posted speed
limits or drive more slowly when
conditions require.
.Keep vehicle tires properly
inflated.
.Combine several trips into a
single trip.
.Replace the vehicle's tires with
the same TPC Spec number
molded into the tire's sidewall
near the size.
.Follow recommended scheduled
maintenance.
Roadside Assistance
Program
U.S.: 1-800-243-8872
TTY Users (U.S. Only):
1-888-889-2438
Canada: 1-800-268-6800
New Chevrolet owners are
automatically enrolled in the
Roadside Assistance Program.See
Roadside Assistance Program
on page 13-5.
OnStar®
If equipped, this vehicle has a
comprehensive, in-vehicle system
that can connect to a live Advisor
for Emergency, Security, Navigation,
Connection, and Diagnostic
Services. See OnStar Overview on
page 14-1.
Page 30 of 382
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2-2 Keys, Doors, and Windows
The two keys can be used for the
ignition and all locks.
The key code is stamped on the key
number plate and can be used to
make new keys at any dealer. Store
this information in a safe place
outside the vehicle.
If it becomes difficult to turn a key,
inspect the key blade for debris.
Periodically clean with a brush
or pick.
If equipped, with an active OnStar
subscription, an OnStar Advisor
may remotely unlock the vehicle.
See“OnStar” if equipped.
Remote Keyless Entry
(RKE) System
SeeRadio Frequency Statement on
page 13-15.
If there is a decrease in the RKE
operating range:
.Check the distance. The
transmitter may be too far from
the vehicle.
.Check the location. Other
vehicles or objects may be
blocking the signal.
.Check the transmitter's battery.
See “Battery Replacement” later
in this section.
.If the transmitter is still not
working correctly, see your
dealer or a qualified technician
for service.
Remote Keyless Entry
(RKE) System Operation
The Remote Keyless Entry (RKE)
transmitter functions work up to
20 m (65 ft) away from the vehicle.
Some conditions can affect the
performance of the transmitter. See
Remote Keyless Entry (RKE)
System on page 2-2.
Page 37 of 382
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Keys, Doors, and Windows 2-9
Liftgate Operation with Loss of
Power
To open the liftgate if the vehicle's
battery is disconnected or the
voltage is low, access the release
lever. Remove the interior trim cover
on the inside of the liftgate. Use a
tool to push the lever on the latch
until the liftgate releases.
Vehicle Security
This vehicle has theft-deterrent
features; however, they do not make
the vehicle impossible to steal.
Vehicle Alarm System
The vehicle may have a content
theft-deterrent alarm system.
The security light is near the center
of the instrument panel.
To arm the theft-deterrent system,
press
Qon the RKE transmitter
when all doors and the hood, on vehicles equipped with the remote
start feature only, are closed. The
security light will come on solid for
approximately 30 seconds and then
flash slowly. If
Qon the RKE
transmitter is pressed a second
time, the theft-deterrent system will
arm immediately, bypassing the
30-second delay. The content
theft-deterrent alarm is not armed
until the security light flashes slowly.
If any door, liftgate, or the hood, on
vehicles equipped with the remote
start feature only, are opened
without using the key or pressing
K
on the RKE transmitter, the exterior
lamps flash and the horn will sound
for about 30 seconds. If
QorKon
the RKE transmitter is not pressed,
the alarm sounds and periodically
repeats. If the system does not
operate as described above, see
your dealer for service.
The theft-deterrent system does not
arm if you lock the doors with a key.
Page 38 of 382
Black plate (10,1)Chevrolet Captiva Sport Owner Manual (GMNA-Localizing-U.S./Mexico-
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2-10 Keys, Doors, and Windows
To avoid setting off the alarm by
accident, always unlock a door with
the RKE transmitter or a key.
Unlocking a door any other way will
set off the alarm if the system has
been armed.
If you set off the alarm by accident,
turn off the alarm by pressing
Qor
Kon the RKE transmitter or by
placing the key in the ignition and
turning it to START.
Testing the Alarm
To test the alarm:
1. From inside the vehicle, lower the driver window and open the
driver door.
2. Get out of the vehicle, close the door, and activate the system by
locking the doors with the RKE
transmitter.
3. Wait for the security light to flash slowly. 4. Reach in through the window,
unlock the door with the manual
door lock, and open the door.
This should set off the alarm.
If the alarm does not sound when it
should, but the vehicle's headlamps
flash, check to see if the horn
works. The horn fuse may be blown.
To replace the fuse, see Fuses and
Circuit Breakers on page 10-31.
If the alarm does not sound or the
vehicle's headlamps do not flash,
see your dealer for service.
Immobilizer
See Radio Frequency Statement on
page 13-15.
Immobilizer Operation
This vehicle has PASS-Key®III+
(Personalized Automotive Security
System) theft-deterrent system.
PASS-Key III+ is a passive
theft-deterrent system. The system is automatically armed
when the key is removed from the
ignition.
You do not have to manually arm or
disarm the system.
The security light comes on if there
is a problem with the theft-deterrent
system operation.
When the PASS-Key III+ system
senses that someone is using the
wrong key, it prevents the vehicle
from starting. Anyone using a
trial-and-error method to start the
vehicle will be discouraged because
of the high number of electrical key
codes.
When trying to start the vehicle if
the engine does not start and the
security light on the instrument
cluster comes on, there may be a
problem with the theft-deterrent
system. Turn the ignition off and try
again.
If the engine still does not start, and
the key does not appear to be
damaged, wait about five minutes
Page 39 of 382
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Keys, Doors, and Windows 2-11
and try another ignition key and
check the fuse. SeeFuses and
Circuit Breakers on page 10-31.
If the engine still does not start with
the other key, the vehicle needs
service. If the vehicle does start, the
first key may be faulty. See your
dealer who can service the
PASS-Key III+ to have a new
key made.
It is possible for the PASS-Key III+
decoder to “learn”the transponder
value of a new or replacement key.
Up to 10 keys may be programmed
for the vehicle. The following
procedure is for programming
additional keys only. If all the
currently programmed keys are lost
or do not operate, you must see
your dealer or a locksmith who can
service PASS-Key III+ to have keys
made and programmed to the
system.
See your dealer or a locksmith who
can service PASS-Key III+ to get a
new key blank that is cut exactly as
the ignition key that operates the
system. To program the new key:
1. Verify that the new key has
1
stamped on it.
2. Insert the already programmed key in the ignition and start the
engine. If the engine does not
start, see your dealer for service.
3. After the engine has started, turn the key to LOCK/OFF, and
remove the key.
4. Insert the key to be programmed and turn it to the ON/RUN
position within five seconds of
the original key being turned to
the LOCK/OFF position.
The security light turns off once
the key has been programmed.
5. Repeat Steps 1–4 if additional keys are to be programmed.
If the PASS-Key III+ key is lost or
damaged, see your dealer or a
locksmith to have a new key made.
Do not leave the key or device that
disarms or deactivates the
theft-deterrent system in the vehicle.
Exterior Mirrors
Convex Mirrors
{Warning
A convex mirror can make things,
like other vehicles, look farther
away than they really are. If you
cut too sharply into the right lane,
you could hit a vehicle on the
right. Check the inside mirror or
glance over your shoulder before
changing lanes.
The passenger side mirror is convex
shaped. A convex mirror's surface is
curved so more can be seen from
the driver seat.
Page 68 of 382
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3-24 Seats and Restraints
parts for the airbag system.
If you do not get them, the
airbag system will not be there
to help protect you in another
crash. A new system will include
airbag modules and possibly
other parts. The service manual
for your vehicle covers the need
to replace other parts.
.The vehicle has a crash sensing
and diagnostic module which
records information after a
crash. SeeVehicle Data
Recording and Privacy on
page 13-13 andEvent Data
Recorders on page 13-14.
.Let only qualified technicians
work on the airbag systems.
Improper service can mean that
an airbag system will not work
properly. See your dealer for
service.
Passenger Sensing
System (United States)
The vehicle has a passenger
sensing system for the front
outboard passenger position. The
passenger airbag status indicator
will light on the instrument panel
when the vehicle is started.
The words ON and OFF will be
visible during the system check.
When the system check is
complete, either the word ON or
OFF will be visible. See Passenger
Airbag Status Indicator on
page 5-13.
The passenger sensing system
turns off the front outboard
passenger frontal airbag under certain conditions. No other airbag
is affected by the passenger
sensing system.
The passenger sensing system
works with sensors that are part of
the front outboard passenger seat
and safety belt. The sensors are
designed to detect the presence of
a properly-seated occupant and
determine if the front outboard
passenger frontal airbag should be
allowed to inflate or not.
According to accident statistics,
children are safer when properly
secured in a rear seat in a correct
child restraint for their weight
and size.
Whenever possible, children age
12 and under should be secured in
a rear seating position.
Never put a rear-facing child seat in
the front. This is because the risk to
the rear-facing child is so great,
if the airbag deploys.