radio CHEVROLET CITY EXPRESS 2016 Owner's Guide

Black plate (1,1)Chevrolet City Express Owner Manual (GMNA-Localizing-U.S./Canada-
7707496) - 2015 - CRC - 11/26/14
Customer Information 13-1
Customer
Information Customer Information Customer Satisfaction
Procedure . . . . . . . . . . . . . . . . . . 13-1
Customer Assistance
Offices . . . . . . . . . . . . . . . . . . . . . 13-3
Customer Assistance for Text
Telephone (TTY) Users . . . . . 13-4
Online Owner Center . . . . . . . . 13-4
GM Mobility Reimbursement
Program . . . . . . . . . . . . . . . . . . . . 13-5
Roadside Assistance
Program . . . . . . . . . . . . . . . . . . . . 13-5
Scheduling Service
Appointments . . . . . . . . . . . . . . 13-7
Courtesy Transportation
Program . . . . . . . . . . . . . . . . . . . . 13-7
Collision Damage Repair . . . . 13-9
Service Publications
Ordering Information . . . . . . 13-11
Radio Frequency
Identification (RFID) . . . . . . . 13-12
Radio Frequency
Statement . . . . . . . . . . . . . . . . . 13-12 Reporting Safety Defects Reporting Safety Defects to
the United States
Government . . . . . . . . . . . . . . . 13-13
Reporting Safety Defects to
the Canadian
Government . . . . . . . . . . . . . . . 13-13
Reporting Safety Defects to
General Motors . . . . . . . . . . . 13-14
Vehicle Data Recording and
Privacy Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . 13-14
Event Data Recorders . . . . . . 13-14
Infotainment System . . . . . . . . 13-15 Customer Information Customer Satisfaction
Procedure Your satisfaction and goodwill are
important to your dealer and to
Chevrolet. Normally, any concerns
with the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE: Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.

Black plate (4,1)Chevrolet City Express Owner Manual (GMNA-Localizing-U.S./Canada-
7707496) - 2015 - CRC - 11/26/14
13-4 Customer Information Canada General Motors of Canada Limited
Customer Care Centre,
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-268-6800
Overseas Please contact the local General
Motors Business Unit.
Customer Assistance for
Text Telephone (TTY)
Users To assist customers who are deaf,
hard of hearing, or speech-impaired
and who use Text Telephones
(TTYs), Chevrolet has TTY
equipment available at its Customer Assistance Center. Any TTY user in
the U.S. can communicate with
Chevrolet by dialing:
1-800-833-2438. TTY users in
Canada can dial 1-800-263-3830.
Online Owner Center Online Owner Experience
(U.S.) my.chevrolet.com The Chevrolet online owner
experience allows interaction with
Chevrolet and keeps important
vehicle-specific information in one
place.
Membership Benefits
E (Vehicle Information):
Download owner manuals and view
vehicle-specific how-to videos.
G (Maintenance Information):
View maintenance schedules,
alerts, and OnStar onboard vehicle
diagnostic information. Schedule
service appointments. I (Service History): View and
print dealer-recorded service
records and self-recorded service
records.
D (Preferred Dealer
Information): Select a preferred
dealer and view locations, maps,
phone numbers, and hours.
J (Warranty Tracking
Information): Track the vehicle ’ s
warranty information.
J (Recall Information): View
active recalls by Vehicle
Identification Number (VIN). See
Vehicle Identification Number (VIN)
on page 12-1 .
H (Other Account Information):
View GM Card, SiriusXM Satellite
radio (if equipped), and OnStar
account information.
F (Live Chat Support): Chat live
with online help representatives.
See my.chevrolet.com to register
your vehicle.

Black plate (12,1)Chevrolet City Express Owner Manual (GMNA-Localizing-U.S./Canada-
7707496) - 2015 - CRC - 11/26/14
13-12 Customer Information Current and Past Models Technical Service Bulletins and
Manuals are available for current
and past model GM vehicles.
ORDER TOLL FREE:
1-800-551-4123 Monday – Friday
8:00 AM – 6:00 PM Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), see
Helm, Inc. at: www.helminc.com.
Or write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Prices are subject to change without
notice and without incurring
obligation. Allow ample time for
delivery.
All listed prices are quoted in U.S.
funds. Make checks payable in U.S.
funds. Radio Frequency
Identification (RFID) RFID technology is used in some
vehicles for functions such as tire
pressure monitoring and ignition
system security, as well as in
connection with conveniences such
as Remote Keyless Entry (RKE)
transmitters for remote door locking/
unlocking and starting, and
in-vehicle transmitters for garage
door openers. RFID technology in
GM vehicles does not use or record
personal information or link with any
other GM system containing
personal information. Radio Frequency
Statement This vehicle has systems that
operate on a radio frequency that
complies with Part 15/Part 18 of the
Federal Communications
Commission (FCC) rules and with
Industry Canada Standards
RSS-GEN/210/220/310, ICES ‐ 001.
Operation is subject to the following
two conditions:
1. The device may not cause
harmful interference.
2. The device must accept any
interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.

Black plate (14,1)Chevrolet City Express Owner Manual (GMNA-Localizing-U.S./Canada-
7707496) - 2015 - CRC - 11/26/14
13-14 Customer Information
Reporting Safety Defects
to General Motors In addition to notifying NHTSA (or
Transport Canada) in a situation like
this, notify General Motors.
Call 1-800-222-1020, or write:
Chevrolet Motor Division
Chevrolet Customer Assistance
Center
P.O. Box 33170
Detroit, MI 48232-5170
In Canada, call 1-800-263-3777
(English) or 1-800-263-7854
(French), or write:
General Motors of Canada Limited
Customer Care Centre,
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7 Vehicle Data
Recording and
Privacy The vehicle has a number of
computers that record information
about the vehicle ’ s performance and
how it is driven. For example, the
vehicle uses computer modules to
monitor and control engine and
transmission performance, to
monitor the conditions for airbag
deployment and deploy them in a
crash, and, if equipped, to provide
antilock braking to help the driver
control the vehicle. These modules
may store data to help the dealer
technician service the vehicle.
Some modules may also store data
about how the vehicle is operated,
such as rate of fuel consumption or
average speed. These modules may
retain personal preferences, such as
radio presets, seat positions, and
temperature settings. Event Data Recorders This vehicle is equipped with an
event data recorder (EDR). The
main purpose of an EDR is to
record, in certain crash or near
crash-like situations, such as an air
bag deployment or hitting a road
obstacle, data that will assist in
understanding how a vehicle ’ s
systems performed. The EDR is
designed to record data related to
vehicle dynamics and safety
systems for a short period of time,
typically 30 seconds or less. The
EDR in this vehicle is designed to
record such data as: .
How various systems in your
vehicle were operating; .
Whether or not the driver and
passenger safety belts were
buckled/fastened; .
How far (if at all) the driver was
depressing the accelerator and/
or brake pedal; and, .
How fast the vehicle was
traveling.

Black plate (1,1)Chevrolet City Express Owner Manual (GMNA-Localizing-U.S./Canada-
7707496) - 2015 - CRC - 11/26/14
INDEX i-1
AAccessories and
Modifications . . . . . . . . . . . . . . . . . 10-3
Add-On Electrical
Equipment . . . . . . . . . . . . . . . . . . . 9-41
Additional Maintenance
and Care . . . . . . . . . . . . . . . . . . . . . 11-7
Adjustments
Lumbar, Front Seats . . . . . . . . . . . 3-4
Air Cleaner/Filter, Engine . . . . . 10-11
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 8-3
Airbag System
Check . . . . . . . . . . . . . . . . . . . . . . . . 3-29
How Does an Airbag
Restrain? . . . . . . . . . . . . . . . . . . . 3-20
Passenger Sensing
System . . . . . . . . . . . . . . . . . . . . . . 3-22
What Makes an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-20
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . . 3-20
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-18
Where Are the Airbags? . . . . . . 3-17 Airbags
Adding Equipment to the
Vehicle . . . . . . . . . . . . . . . . . . . . . . 3-29
Passenger Status Indicator . . . 5-10
Readiness Light . . . . . . . . . . . . . . . 5-9
Servicing Airbag-Equipped
Vehicles . . . . . . . . . . . . . . . . . . . . . 3-28
System Check . . . . . . . . . . . . . . . . 3-15
Alarm
Vehicle Security . . . . . . . . . . . . . . 2-10
All-Season Tires . . . . . . . . . . . . . . 10-27
All-Terrain Tires . . . . . . . . . . . . . . . 10-28
AM-FM Radio . . . . . . . . . . . . . . . . . . . 7-5
Antilock Brake
System (ABS) . . . . . . . . . . . . . . . . 9-22
Warning Light . . . . . . . . . . . . . . . . . 5-15
Appearance Care
Exterior . . . . . . . . . . . . . . . . . . . . . 10-61
Interior . . . . . . . . . . . . . . . . . . . . . . 10-65
Armrest
Front Seat . . . . . . . . . . . . . . . . . . . . . 3-6
Ashtrays . . . . . . . . . . . . . . . . . . . . . . . . 5-5
Assistance Program,
Roadside . . . . . . . . . . . . . . . . . . . . . 13-5
Audio Players . . . . . . . . . . . . . . . . . . 7-7
CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-7 Audio System
Fixed Mast Antenna . . . . . . . . . . . 7-6
Radio Reception . . . . . . . . . . . . . . . 7-6
Theft-Deterrent Feature . . . . . . . . 7-2
Automatic
Door Locks . . . . . . . . . . . . . . . . . . . . 2-7
Auxiliary Jack . . . . . . . . . . . . . . . . . . . 7-9
B Back Doors . . . . . . . . . . . . . . . . . . . . . 2-8
Battery . . . . . . . . . . . . . . . . . . . . . . . 10-21
Exterior Lighting Battery
Saver . . . . . . . . . . . . . . . . . . . . . . . . 6-5
Jump Starting . . . . . . . . . . . . . . . 10-55
Battery - California
Propostion 65 Warning . . . . . . . 10-2
Blade Replacement, Wiper . . . 10-22
Bluetooth
Overview . . . . . . . . . . . . . . . . . . . . . 7-10
Brake
System Warning Light . . . . . . . . 5-14
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 10-19
Antilock . . . . . . . . . . . . . . . . . . . . . . . 9-22
Fluid . . . . . . . . . . . . . . . . . . . . . . . . 10-19
Parking . . . . . . . . . . . . . . . . . . . . . . . 9-24
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 9-3

Black plate (4,1)Chevrolet City Express Owner Manual (GMNA-Localizing-U.S./Canada-
7707496) - 2015 - CRC - 11/26/14
i-4 INDEX Engine (cont'd)
Exhaust . . . . . . . . . . . . . . . . . . . . . . 9-17
Overheated Protection
Operating Mode . . . . . . . . . . . 10-17
Overheating . . . . . . . . . . . . . . . . 10-16
Pressure Light . . . . . . . . . . . . . . . . 5-18
Running While Parked . . . . . . . . 9-18
Starting . . . . . . . . . . . . . . . . . . . . . . . 9-15
Event Data Recorders . . . . . . . . 13-14
Extender, Safety Belt . . . . . . . . . . 3-13
Exterior Lamp Controls . . . . . . . . . 6-1
Exterior Lamps Off Reminder . . . 6-1
Exterior Lighting Battery
Saver . . . . . . . . . . . . . . . . . . . . . . . . . 6-5
FFilter,
Engine Air Cleaner . . . . . . . . . .10-11
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 6-2
Flashers, Hazard Warning . . . . . . 6-2
Flat Tire . . . . . . . . . . . . . . . . . . . . . . 10-47
Changing . . . . . . . . . . . . . . . . . . . 10-48
Floor Mats . . . . . . . . . . . . . . . . . . . . 10-69
Fluid
Brakes . . . . . . . . . . . . . . . . . . . . . . 10-19
Washer . . . . . . . . . . . . . . . . . . . . . 10-18 Folding Mirrors . . . . . . . . . . . . . . . . 2-13
Folding Seatback . . . . . . . . . . . . . . . 3-6
Frequency Statement
Radio . . . . . . . . . . . . . . . . . . . . . . . 13-12
Front Seat Armrest . . . . . . . . . . . . . 3-6
Front Seats
Adjustment . . . . . . . . . . . . . . . . . . . . 3-3
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-37
Additives . . . . . . . . . . . . . . . . . . . . . 9-38
Economy Driving . . . . . . . . . . . . . 1-15
Filling a Portable Fuel
Container . . . . . . . . . . . . . . . . . . . 9-40
Filling the Tank . . . . . . . . . . . . . . . 9-39
Foreign Countries . . . . . . . . . . . . 9-38
Gauge . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Low Fuel Warning Light . . . . . . . 5-18
Requirements, California . . . . . 9-38
System Messages . . . . . . . . . . . . 5-20
Full-Size Spare Tire . . . . . . . . . . 10-55
Fuses
Engine Compartment
Fuse Block . . . . . . . . . . . . . . . . 10-25
Fuses and Circuit
Breakers . . . . . . . . . . . . . . . . . . 10-25
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . . . . 10-26 G Gauges
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Odometer . . . . . . . . . . . . . . . . . . . . . . 5-8
Speedometer . . . . . . . . . . . . . . . . . . 5-8
Tachometer . . . . . . . . . . . . . . . . . . . . 5-8
Trip Odometer . . . . . . . . . . . . . . . . . 5-8
Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . . 5-6
General Information
Service and Maintenance . . . . . 11-1
Towing . . . . . . . . . . . . . . . . . . . . . . . . 9-41
Vehicle Care . . . . . . . . . . . . . . . . . . 10-2
Glove Box . . . . . . . . . . . . . . . . . . . . . . 4-1
GM Mobility Reimbursement
Program . . . . . . . . . . . . . . . . . . . . . . 13-5
H Halogen Bulbs . . . . . . . . . . . . . . . . 10-23
Hazard Warning Flashers . . . . . . . 6-2
Head Restraints . . . . . . . . . . . . . . . . 3-2
Headlamps
Aiming . . . . . . . . . . . . . . . . . . . . . . 10-23
Bulb Replacement . . . . . . . . . . 10-23
Daytime Running
Lamps (DRL) . . . . . . . . . . . . . . . . . 6-2

Black plate (7,1)Chevrolet City Express Owner Manual (GMNA-Localizing-U.S./Canada-
7707496) - 2015 - CRC - 11/26/14
INDEX i-7Overheating, Engine . . . . . . . . . . 10-16
Overview, Infotainment
System . . . . . . . . . . . . . . . . . . . . . . . . 7-2
PParking
Brake . . . . . . . . . . . . . . . . . . . . . . . . . 9-24
Over Things That Burn . . . . . . . 9-17
Parking Assist . . . . . . . . . . . . . . . . . 9-30
Passenger Airbag Status
Indicator . . . . . . . . . . . . . . . . . . . . . 5-10
Passenger Sensing System . . . 3-22
Perchlorate Materials
Requirements, California . . . . . 10-2
Personalization
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 5-21
Phone
Bluetooth . . . . . . . . . . . . . . . . . . . . . 7-10
Power
Door Locks . . . . . . . . . . . . . . . . . . . . 2-7
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . 2-13
Outlets . . . . . . . . . . . . . . . . . . . . . . . . 5-4
Windows . . . . . . . . . . . . . . . . . . . . . 2-14
Power Steering Warning
Lights . . . . . . . . . . . . . . . . . . . . . . . . 5-15 Pregnancy, Using Safety
Belts . . . . . . . . . . . . . . . . . . . . . . . . . 3-13
Privacy
Vehicle Data Recording . . . . . 13-14
Program
Courtesy Transportation . . . . . . 13-7
Proposition
65 Warning,
California . . . . . . . . . 10-2,
10-21, 10-55
R Radio Frequency
Identification (RFID) . . . . . . . . . 13-12
Radio Frequency
Statement . . . . . . . . . . . . . . . . . . . 13-12
Radios
AM-FM Radio . . . . . . . . . . . . . . . . . . 7-5
Reception . . . . . . . . . . . . . . . . . . . . . 7-6
Reading Lamps . . . . . . . . . . . . . . . . . 6-5
Rear Vision Camera (RVC) . . . . 9-31
Rearview Mirrors . . . . . . . . . . . . . . 2-13
Reclining Seatbacks . . . . . . . . . . . . 3-4
Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . 11-11 Records
Maintenance . . . . . . . . . . . . . . . . .11-13
Recreational Vehicle
Towing . . . . . . . . . . . . . . . . . . . . . . 10-59
Reimbursement Program,
GM Mobility . . . . . . . . . . . . . . . . . . 13-5
Remote Keyless Entry
(RKE) System . . . . . . . . . . . . . 2-2, 2-3
Replacement Bulbs . . . . . . . . . . . 10-23
Replacement Parts
Airbags . . . . . . . . . . . . . . . . . . . . . . . 3-30
Maintenance . . . . . . . . . . . . . . . . .11-12
Replacing Airbag System . . . . . . 3-30
Replacing LATCH System
Parts after a Crash . . . . . . . . . . . 3-42
Replacing Safety Belt
System Parts after a Crash . . . 3-14
Reporting Safety Defects
Canadian Government . . . . . . 13-13
General Motors . . . . . . . . . . . . . 13-14
U.S. Government . . . . . . . . . . . 13-13
Restraints
Where to Put . . . . . . . . . . . . . . . . . 3-37
Roads
Driving, Wet . . . . . . . . . . . . . . . . . . . 9-5