towing CHEVROLET CITY EXPRESS 2017 Owner's Manual

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9967827) - 2017 - crc - 9/26/16
Driving and Operating 203
.The trailer must be equipped
with brakes adequate for the
intended use. A loaded trailer
weighing more than 680 kg
(1,500 lb) must be equipped with
its own brake system, with
brakes working on all axles.
Trailer braking equipment
conforming to Canadian
Standards Association (CSA)
requirement CAN3-D313, or its
equivalent, is recommended.
. Do not tow a trailer during the
first 800 km (500 mi) to prevent
damage to the engine, axle,
or other parts.
. Then during the first 800 km
(500 mi) of trailer towing, do not
drive over 80 km/h (50 mph) and
do not make starts at full throttle.
. Vehicles can tow in D (Drive).
The Tow/Haul Mode may be
used if the transmission shifts
too often. See Tow/Haul Mode
0 187.
. Turn off Park Assist when
towing.{Warning
When towing a trailer, exhaust
gases may collect at the rear of
the vehicle and enter if the
liftgate, trunk/hatch, or rear-most
window is open.
When towing a trailer:
. Do not drive with the
liftgate, trunk/hatch,
or rear-most window open.
. Fully open the air outlets on
or under the instrument
panel.
. Also adjust the climate
control system to a setting
that brings in only outside
air. See “Climate Control
Systems” in the Index.
For more information about
carbon monoxide, see Engine
Exhaust 0182.
Towing a trailer requires a certain
amount of experience. The
combination you are driving is
longer and not as responsive as the vehicle itself. Get acquainted with
the handling and braking of the rig
before setting out for the open road.
The structure, tires, and brakes of
the trailer must be rated to carry the
load. Inadequate trailer equipment
can cause the combination to
operate in an unexpected or unsafe
manner.
Before starting, check all trailer hitch
parts and attachments, safety
chains, electrical connectors, lamps,
tires, and mirrors. Get familiar with
the handling and braking of the rig.
If the trailer has electric brakes, start
the combination moving and then
apply the trailer brake controller by
hand to be sure the brakes work.
During the trip, check occasionally
to be sure that the load is secure
and the lamps and any trailer
brakes still work.
Following Distance
Stay at least twice as far behind the
vehicle ahead as you would when
driving the vehicle without a trailer.
This can help to avoid heavy
braking and sudden turns.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9967827) - 2017 - crc - 9/26/16
204 Driving and Operating
Passing
More passing distance is needed
when towing a trailer. The
combination will not accelerate as
quickly and is longer so it is
necessary to go much farther
beyond the passed vehicle before
returning to the lane.
Backing Up
Hold the bottom of the steering
wheel with one hand. To move the
trailer to the left, move that hand to
the left. To move the trailer to the
right, move your hand to the right.
Always back up slowly and,
if possible, have someone
guide you.
Making TurnsCaution
Making very sharp turns while
trailering could cause the trailer to
come in contact with the vehicle.
The vehicle could be damaged.
Avoid making very sharp turns
while trailering. When turning with a trailer, make
wider turns than normal. Do this so
the trailer will not strike soft
shoulders, curbs, road signs, trees,
or other objects. Avoid jerky or
sudden maneuvers. Signal well in
advance.
If the trailer turn signal bulbs burn
out, the arrows on the instrument
cluster will still flash for turns. It is
important to check occasionally to
be sure the trailer bulbs are still
working.
Driving on Grades
Reduce speed and shift to a lower
gear
before starting down a long or
steep downgrade. If the
transmission is not shifted down, the
brakes might get hot and no longer
work well.
Vehicles can tow in D (Drive). Shift
the transmission to a lower gear if
the transmission shifts too often
under heavy loads and/or hilly
conditions.
The Tow/Haul Mode may be used if
the transmission shifts too often.
See Tow/Haul Mode 0187. When towing at high altitude on
steep uphill grades, consider the
following: Engine coolant will boil at
a lower temperature than at normal
altitudes. If the engine is turned off
immediately after towing at high
altitude on steep uphill grades, the
vehicle may show signs similar to
engine overheating. To avoid this,
let the engine run while parked,
preferably on level ground, with the
transmission in P (Park) for a few
minutes before turning the engine
off. If the overheat warning comes
on, see
Engine Overheating 0230.Parking on Hills
{Warning
Parking the vehicle on a hill with
the trailer attached can be
dangerous. If something goes
wrong, the rig could start to move.
People can be injured, and both
the vehicle and the trailer can be
damaged. When possible, always
park the rig on a flat surface.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9967827) - 2017 - crc - 9/26/16
Driving and Operating 205
If parking the rig on a hill:1. Press the brake pedal, but do not shift into P (Park) yet. Turn
the wheels into the curb if
facing downhill or into traffic if
facing uphill.
2. Have someone place chocks under the trailer wheels.
3. When the wheel chocks are in place, release the regular
brakes until the chocks absorb
the load.
4. Reapply the brake pedal. Then apply the parking brake and
shift into P (Park).
5. Release the brake pedal.
Leaving After Parking on a Hill
1. Apply and hold the brake pedal.
2. Start the engine.
3. Shift into a gear.
4. Release the parking brake.
5. Let up on the brake pedal.
6. Drive slowly until the trailer is clear of the chocks. 7. Stop and have someone pick
up and store the chocks.
Maintenance when Trailer
Towing
The vehicle needs service more
often when pulling a trailer. See
Maintenance Schedule 0298.
Things that are especially important
in trailer operation are automatic
transmission fluid, engine oil, axle
lubricant, belts, cooling system, and
brake system. It is a good idea to
inspect these before and during
the trip.
Check periodically to see that all
hitch nuts and bolts are tight.
Trailer Towing
If the vehicle has a diesel engine,
see the Duramax diesel
supplement.
{Warning
The driver can lose control when
pulling a trailer if the correct
equipment is not used or the
vehicle is not driven properly. For
example, if the trailer is too heavy
or the trailer brakes are
inadequate for the load, the
vehicle may not stop as expected.
The driver and passengers could
be seriously injured. The vehicle
may also be damaged; the
resulting repairs would not be
covered by the vehicle warranty.
Pull a trailer only if all the steps in
this section have been followed.
Ask your dealer for advice and
information about towing a trailer
with the vehicle.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9967827) - 2017 - crc - 9/26/16
206 Driving and Operating
Caution
Pulling a trailer improperly can
damage the vehicle and result in
costly repairs not covered by the
vehicle warranty. To pull a trailer
correctly, follow the advice in this
section and see your dealer for
important information about
towing a trailer with the vehicle.
To identify the trailering capacity of
the vehicle, read the information in
“Weight of the Trailer” following.
Trailering is different than just
driving the vehicle by itself.
Trailering means changes in
handling, acceleration, braking,
durability, and fuel economy.
Successful, safe trailering takes
correct equipment, and it has to be
used properly. The following information has many
time-tested, important trailering tips
and safety rules. Many of these are
important for your safety and that of
your passengers. So please read
this section carefully before pulling a
trailer.
Weight of the Trailer
Safe trailering requires monitoring
the weight, speed, altitude, road
grades, outside temperature, and
how frequently the vehicle is used to
pull a trailer are all important. Take
into consideration any special
equipment on the vehicle, and the
amount of tongue weight the vehicle
can carry. See
“Weight of the Trailer
Tongue” later in this section. Maximum trailer weight is calculated
assuming only the driver is in the
tow vehicle and it has all the
required trailering equipment. The
weight of additional optional
equipment, passengers,and cargo in
the tow vehicle must be subtracted
from the maximum trailer weight.
Use the following chart to determine
how much the vehicle can weigh,
based upon the vehicle model and
options.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9967827) - 2017 - crc - 9/26/16
Driving and Operating 209
Ask your dealer for trailering
information or advice.
Weight of the Trailer Tongue
The tongue load (1) of any trailer is
an important weight to measure
because it affects the total gross
weight of the vehicle. The Gross
Vehicle Weight (GVW) includes the
curb weight of the vehicle, any
cargo carried in it, and the people
who will be riding in the vehicle.
If there are a lot of options,
equipment, passengers, or cargo in
the vehicle, it will reduce the tongue
weight the vehicle can carry, which
will also reduce the trailer weight the
vehicle can tow. If towing a trailer,
the tongue load must be added to
the GVW because the vehicle will
be carrying that weight, too. See
Vehicle Load Limits0171 for more
information about the vehicle's
maximum load capacity.
The trailer tongue weight (1) should
be 10 percent to 15 percent of the
total loaded trailer weight (2), up to a
maximum of 181 kg (400 lb) with a
weight carrying hitch. The trailer
tongue weight (1) should be
10 percent to 15 percent of the total
loaded trailer weight (2), up to a
maximum of 454 kg (1,000 lb) with a
weight distributing hitch.
Do not exceed the maximum
allowable tongue weight for the
vehicle. Choose the shortest hitch
extension that will position the hitch
ball closest to the vehicle. This will
help reduce the effect of trailer
tongue weight on the rear axle. After loading the trailer, weigh the
trailer and then the tongue,
separately, to see if the weights are
proper. If they are not, adjustments
might be made by moving some
items around in the trailer.
Trailering may be limited by the
vehicle's ability to carry tongue
weight. Tongue weight cannot cause
the vehicle to exceed the GVWR
(Gross Vehicle Weight Rating) or
the RGAWR (Rear Gross Axle
Weight Rating). The effect of
additional weight may reduce the
trailering capacity more than the
total of the additional weight.
It is important that the vehicle does
not exceed any of its ratings
—
GCWR, GVWR, RGAWR, Maximum
Trailer Rating, or Tongue Weight.
The only way to be sure it is not
exceeding any of these ratings is to
weigh the vehicle and trailer.
Total Weight on the Vehicle's
Tires
Be sure the vehicle tires are inflated
to the upper limit for cold tires.
These numbers can be found on the
Certification label at the rear edge of

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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210 Driving and Operating
the driver door, or seeVehicle Load
Limits 0171. Make sure not to go
over the GVW limit for the vehicle,
or the GAWR, including the weight
of the trailer tongue. If using a
weight distributing hitch, make sure
not to go over the rear axle limit
before applying the weight
distribution spring bars.
Towing Equipment
Hitches
The correct hitch equipment helps
maintain combination control. Many
trailers can be towed with a
weight-carrying hitch which simply
features a coupler latched to the
hitch ball, or a tow eye latched to a
pintle hook. Other trailers may
require a weight-distributing hitch
that uses spring bars to distribute
the trailer tongue weight among the
two vehicle and trailer axles. See
“Weight of the Trailer Tongue” under
Trailer Towing 0205 for rating limits
with various hitch types. Consider using sway controls with
any trailer. Ask a trailering
professional about sway controls or
refer to the trailer manufacturer's
recommendations and instructions.
Weight-Distributing Hitches
and Weight Carrying Hitches
A weight distributing hitch may be
useful with some trailers. Use the
following guidelines to determine if a
weight distributing hitch should
be used.
1. Front of Vehicle
2. Body to Ground Distance
When using a weight-distributing
hitch, the hitch must be adjusted so
the distance (2) remains the same
both before and after coupling the
trailer to the tow vehicle.
Safety Chains
Always attach chains between the
vehicle and the trailer. Cross the
safety chains under the tongue of
the trailer to help prevent the tongue
from contacting the road if it
becomes separated from the hitch.
Always leave just enough slack so
the rig can turn. Never allow safety
chains to drag on the ground.
Trailer Brakes
A loaded trailer that weighs more
than 680 kg (1,500 lb) must be
equipped with its own brake system,
with brakes working on all axles.
Trailer braking equipment
conforming to Canadian Standards
Association (CSA) requirement
CAN3-D313, or its equivalent, is
recommended.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9967827) - 2017 - crc - 9/26/16
212 Driving and Operating
Tow/Haul Mode
This button is on the instrument
panel, to the right of the steering
wheel.
Pressing this button turns on and off
the Tow/Haul Mode.
This indicator light on the instrument
cluster comes on when the Tow/
Haul Mode is on.
Tow/Haul is a feature that assists
when pulling a heavy trailer or a
large or heavy load. SeeTow/Haul
Mode 0187.
Tow/Haul is designed to be most
effective when the vehicle and
trailer combined weight is at least
75 percent of the vehicle Gross
Combined Weight Rating (GCWR). See
“Weight of the Trailer” inTrailer
Towing 0205. Tow/Haul is most
useful under the following driving
conditions:
. When pulling a heavy trailer or a
large or heavy load through
rolling terrain.
. When pulling a heavy trailer or a
large or heavy load in
stop-and-go traffic.
. When pulling a heavy trailer or a
large or heavy load in busy
parking lots where improved low
speed control of the vehicle is
desired.
Operating the vehicle in Tow/Haul
Mode when lightly loaded or with no
trailer at all will not cause damage.
However, there is no benefit to the
selection of Tow/Haul when the
vehicle is unloaded. Such a
selection when unloaded may result
in unpleasant engine and
transmission driving characteristics
and reduced fuel economy. Tow/
Haul is recommended only when
pulling a heavy trailer or a large or
heavy load.
Conversions and
Add-Ons
Add-On Electrical
Equipment
{Warning
The Data Link Connector
(DLC) is used for vehicle service
and Emission Inspection/
Maintenance testing. See
Malfunction Indicator Lamp
(Check Engine Light) 0102.
A device connected to the DLC —
such as an aftermarket fleet or
driver-behavior tracking device —
may interfere with vehicle
systems. This could affect vehicle
operation and cause a crash.
Such devices may also access
information stored in the vehicle’s
systems.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9967827) - 2017 - crc - 9/26/16
Vehicle Care 215
Tire Chains . . . . . . . . . . . . . . . . . . . 272
If a Tire Goes Flat . . . . . . . . . . . . 273
Tire Changing . . . . . . . . . . . . . . . . 274
Full-Size Spare Tire . . . . . . . . . . 282
Jump Starting
Jump Starting - NorthAmerica . . . . . . . . . . . . . . . . . . . . . 282
Towing the Vehicle
Towing the Vehicle . . . . . . . . . . . 286
Recreational VehicleTowing . . . . . . . . . . . . . . . . . . . . . . 286
Appearance Care
Exterior Care . . . . . . . . . . . . . . . . . 288
Interior Care . . . . . . . . . . . . . . . . . . 293
Floor Mats . . . . . . . . . . . . . . . . . . . . 296
General Information
For service and parts needs, visit
your dealer. You will receive
genuine GM parts and GM-trained
and supported service people.
Genuine GM parts have one of
these marks:
California Proposition
65 Warning
WARNING: Most motor vehicles,
including this one, as well as many
of its service parts and fluids,
contain and/or emit chemicals
known to the State of California to cause cancer and birth defects or
other reproductive harm. Engine
exhaust, many parts and systems,
many fluids, and some component
wear by-products contain and/or
emit these chemicals.
See
Battery - North America 0236
and Jump Starting - North America
0 282.
California Perchlorate
Materials Requirements
Certain types of automotive
applications, such as airbag
initiators, safety belt pretensioners,
and lithium batteries contained in
Remote Keyless Entry transmitters,
may contain perchlorate materials.
Special handling may be necessary.
For additional information, see
www.dtsc.ca.gov/hazardouswaste/
perchlorate.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Vehicle Care 231
If Steam is Coming from the
Engine Compartment
{Warning
Steam from an overheated engine
can burn you badly, even if you
just open the hood. Stay away
from the engine if you see or hear
steam coming from it. Just turn it
off and get everyone away from
the vehicle until it cools down.
Wait until there is no sign of
steam or coolant before you open
the hood.
If you keep driving when the
engine is overheated, the liquids
in it can catch fire. You or others
could be badly burned. Stop the
engine if it overheats, and get out
of the vehicle until the engine
is cool.
If No Steam is Coming from
the Engine Compartment
If an engine overheat warning is
displayed but no steam can be seen
or heard, the problem may not be
too serious. Sometimes the engine
can get a little too hot when the
vehicle:
.Climbs a long hill on a hot day.
. Stops after high-speed driving.
. Idles for long periods in traffic.
. Tows a trailer. See “Driving on
Grades” underTrailer Towing
0 205.
If the overheat warning is displayed
with no sign of steam: 1. Turn the air off.
2. Turn the heater on to the highest temperature and to the
highest fan speed. Open the
windows as necessary.
3. When it is safe to do so, pull off the road, shift to P (Park) or
N (Neutral) and let the
engine idle. If the engine coolant temperature
gauge is no longer in the overheat
zone or an overheat warning no
longer displays, the vehicle can be
driven. Continue to drive the vehicle
slowly for about 10 minutes. Keep a
safe vehicle distance from the
vehicle in front. If the warning does
not come back on, continue to drive
normally and have the cooling
system checked for proper fill and
function.
If the warning continues, pull over,
stop, and park the vehicle
right away.
If there is still no sign of steam,
push down the accelerator until the
engine speed is about twice as fast
as normal idle speed for at least
three minutes while parked. If the
warning is still on, turn off the
engine until it cools down.
If the decision is made not to lift the
hood, get service help right away.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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232 Vehicle Care
Engine Fan
The vehicle has a clutched engine
cooling fan. When the clutch is
engaged, the fan spins faster to
provide more air to cool the engine.
In most everyday driving conditions,
the fan is spinning slower and the
clutch is not fully engaged. This
improves fuel economy and reduces
fan noise. Under heavy vehicle
loading, trailer towing, and/or high
outside temperatures, the fan speed
increases as the clutch more fully
engages, so an increase in fan
noise may be heard. This is normal
and should not be mistaken as the
transmission slipping or making
extra shifts. It is merely the cooling
system functioning properly. The fan
will slow down when additional
cooling is not required and the
clutch partially disengages.
This fan noise may be heard when
starting the engine. It will go away
as the fan clutch partially
disengages.
Power Steering Fluid
The power steering fluid reservoir is
in the engine compartment on the
driver side of the vehicle. See
Engine Compartment Overview
0218 for reservoir location.
When to Check Power Steering
Fluid
It is not necessary to regularly
check power steering fluid unless
there is a leak suspected in the
system or an unusual noise is
heard. A fluid loss in this system
could indicate a problem. Have the
system inspected and repaired.
How to Check Power Steering
Fluid
To check the power steering fluid:
1. Turn the key off and let the engine compartment
cool down.
2. Wipe the cap and the top of the reservoir clean.
3. Unscrew the cap and wipe the dipstick with a clean rag.
4. Replace the cap and completely tighten it.
5. Remove the cap again and look at the fluid level on the
dipstick.
The level should be at the COLD
FILL mark. If necessary, add only
enough fluid to bring the level up to
the mark.
To prevent contamination of brake
fluid, never check or fill the power
steering reservoir with the brake
master cylinder cover off.