infotainment CHEVROLET CITY EXPRESS 2017 Owner's Guide

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9967827) - 2017 - crc - 9/26/16
Infotainment System 157
Transferring Audio to the
Bluetooth System from a Cell
Phone
During a call with the audio on the
cell phone, press
b/g. The audio
transfers to the vehicle. If the audio
does not transfer to the vehicle, use
the audio transfer feature on the cell
phone. See your cell phone
manufacturer's user guide for more
information.
Voice Pass-Thru
Voice pass-thru allows access to the
voice recognition commands on the
cell phone. See your cell phone
manufacturer's user guide to see if
the cell phone supports this feature.
To access contacts stored in the cell
phone:
1. Press and hold
b/gfor
two seconds.
2. Say “Bluetooth.” This command
can be skipped.
3. Say “Voice.”The system
responds “OK, accessing
.” The cell phone's normal prompt
messages will go through their cycle
according to the phone's operating
instructions.
Dual Tone Multi-Frequency
(DTMF) Tones
The Bluetooth system can send
numbers and the numbers stored as
name tags during a call. You can
use this feature when calling a
menu-driven phone system.
Account numbers can also be
stored for use.
Sending a Number or Name Tag
During a Call
1. Press
b/g. The system
responds “Ready,”followed by
a tone.
2. Say “Dial.”
3. Say the number or name tag to send.
Clearing the System
Unless information is deleted out of
the in-vehicle Bluetooth system, it
will be retained indefinitely. This
includes all saved name tags in the phone book and phone pairing
information. For information on how
to delete this information, see the
previous section
“Deleting a Paired
Phone” and the previous sections
on deleting name tags.
Other Information
The Bluetooth®word mark and
logos are owned by the Bluetooth®
SIG, Inc. and any use of such marks
by General Motors is under license.
Other trademarks and trade names
are those of their respective owners.
See Radio Frequency Statement
0 323.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Driving and Operating 165
Driving Information
Distracted Driving
Distraction comes in many forms
and can take your focus from the
task of driving. Exercise good
judgment and do not let other
activities divert your attention away
from the road. Many local
governments have enacted laws
regarding driver distraction. Become
familiar with the local laws in
your area.
To avoid distracted driving, keep
your eyes on the road, keep your
hands on the steering wheel, and
focus your attention on driving.
.Do not use a phone in
demanding driving situations.
Use a hands-free method to
place or receive necessary
phone calls.
. Watch the road. Do not read,
take notes, or look up
information on phones or other
electronic devices. .
Designate a front seat
passenger to handle potential
distractions.
. Become familiar with vehicle
features before driving, such as
programming favorite radio
stations and adjusting climate
control and seat settings.
Program all trip information into
any navigation device prior to
driving.
. Wait until the vehicle is parked
to retrieve items that have fallen
to the floor.
. Stop or park the vehicle to tend
to children.
. Keep pets in an appropriate
carrier or restraint.
. Avoid stressful conversations
while driving, whether with a
passenger or on a cell phone.
{Warning
Taking your eyes off the road too
long or too often could cause a
crash resulting in injury or death.
Focus your attention on driving. Refer to the infotainment section for
more information on using that
system and the navigation system,
if equipped, including pairing and
using a cell phone.
Defensive Driving
Defensive driving means
“always
expect the unexpected.” The first
step in driving defensively is to wear
the safety belt. See Safety Belts
0 46.
. Assume that other road users
(pedestrians, bicyclists, and
other drivers) are going to be
careless and make mistakes.
Anticipate what they might do
and be ready.
. Allow enough following distance
between you and the driver in
front of you.
. Focus on the task of driving.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Customer Information 313
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . 313
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . . 315
Customer Assistance for Text Telephone (TTY) Users . . . . . 316
Online Owner Center . . . . . . . . . 316
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 317
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 317
Scheduling Service Appointments . . . . . . . . . . . . . . . 319
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 319
Collision Damage Repair . . . . . 320
Service Publications Ordering Information . . . . . . . . . . . . . . . . . . 322
Radio Frequency Statement . . . . . . . . . . . . . . . . . . . 323
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . . . 323 Reporting Safety Defects to
the Canadian
Government . . . . . . . . . . . . . . . . . 324
Reporting Safety Defects to General Motors . . . . . . . . . . . . . 324
Vehicle Data Recording and
Privacy
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . . . 324
Event Data Recorders . . . . . . . . 325
OnStar . . . . . . . . . . . . . . . . . . . . . . . 325
Infotainment System . . . . . . . . . . 326
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Chevrolet. Normally, any concerns
with the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.
STEP TWO : If after contacting a
member of dealership management,
it appears your concern cannot be

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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326 Customer Information
OnStar Terms and Conditions and
Privacy Statement on the OnStar
website.
SeeOnStar Additional Information
0 332.
Infotainment System
If the vehicle is equipped with a
navigation system as part of the
infotainment system, use of the
system may result in the storage of
destinations, addresses, telephone
numbers, and other trip information.
See the infotainment manual for
information on stored data and for
deletion instructions.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Index 339
Climate Control Systems (cont'd)Air Conditioning . . . . . . . . . . . . . . 158
Heating . . . . . . . . . . . . . . . . . . . . . . . 158
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Rear Heating System . . . . . . . . . 160
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Cluster, Instrument . . . . . . . . . . . . . . 95
Collision Damage Repair . . . . . . . 320
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . . . 85
Compass . . . . . . . . . . . . . . . . . . . . . . . . 90 Messages . . . . . . . . . . . . . . . . . . . . .113
Connections OnStar
®. . . . . . . . . . . . . . . . . . . . . . 329
Control Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 190
Control of a Vehicle . . . . . . . . . . . . . 166
Convex Mirrors . . . . . . . . . . . . . . . . . . 35
Coolant
Engine . . . . . . . . . . . . . . . . . . . . . . . . 227
Engine Temperature Gauge . . . . 98
Cooling . . . . . . . . . . . . . . . . . . . . 158, 160
Cooling System . . . . . . . . . . . . . . . . . 226
Engine Messages . . . . . . . . . . . . .113
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 319
Cruise Control . . . . . . . . . . . . . . . . . . 192 Cruise Control (cont'd)
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Customer Assistance . . . . . . . . . . . 316 Offices . . . . . . . . . . . . . . . . . . . . . . . . 315
Text Telephone (TTY)
Users . . . . . . . . . . . . . . . . . . . . . . . 316
Customer Information Service PublicationsOrdering Information . . . . . . . . 322
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 313
D
Damage Repair, Collision . . . . . . . 320
Danger, Warning, and Caution . . . . 3
Data CollectionInfotainment System . . . . . . . . . . 326
OnStar . . . . . . . . . . . . . . . . . . . . . . . 325
Data Recorders, Event . . . . . . . . . 325
Daytime Running
Lamps (DRL) . . . . . . . . . . . . . . . . . . 126
Defensive Driving . . . . . . . . . . . . . . . 165
Delayed Locking . . . . . . . . . . . . . . . . . 29
Devices Auxiliary . . . . . . . . . . . . . . . . . . . . . . 146
Diagnostics OnStar
®. . . . . . . . . . . . . . . . . . . . . . 331
Distracted Driving . . . . . . . . . . . . . . . 165
Dome Lamps . . . . . . . . . . . . . . . . . . . 129 Door
Ajar Messages . . . . . . . . . . . . . . . .113
Cargo Door Relocking . . . . . . . . . . 29
Delayed Locking . . . . . . . . . . . . . . . . 29
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Power Locks . . . . . . . . . . . . . . . . . . . . 29
Rear Doors . . . . . . . . . . . . . . . . . . . . . 32
Side . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Sliding . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Drive Belt Routing, Engine . . . . . . 312
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . . 108
Driving Characteristics andTowing Tips . . . . . . . . . . . . . . . . . 202
Defensive . . . . . . . . . . . . . . . . . . . . . 165
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 166
For Better Fuel Economy . . . . . . . 22
Hill and Mountain Roads . . . . . . 169
If the Vehicle is Stuck . . . . . . . . . 171
Loss of Control . . . . . . . . . . . . . . . 167
Off-Road Recovery . . . . . . . . . . . 167
Vehicle Load Limits . . . . . . . . . . . 171
Wet Roads . . . . . . . . . . . . . . . . . . . 168
Winter . . . . . . . . . . . . . . . . . . . . . . . . 169
Dual Tire Rotation . . . . . . . . . . . . . . . . . . . . . . 266

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Index 341
G
GaugesEngine Coolant Temperature . . . 98
Engine Oil Pressure . . . . . . . . . . . . 97
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Odometer . . . . . . . . . . . . . . . . . . . . . . . 96
Speedometer . . . . . . . . . . . . . . . . . . . 96
Trip Odometer . . . . . . . . . . . . . . . . . . 96
Voltmeter . . . . . . . . . . . . . . . . . . . . . . . 99
Warning Lights andIndicators . . . . . . . . . . . . . . . . . . . . . 94
General Information Service and Maintenance . . . . . 297
Towing . . . . . . . . . . . . . . . . . . . . . . . . 202
Vehicle Care . . . . . . . . . . . . . . . . . . 215
Glass, Enhanced Technology . . . . 38
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . 317
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 240
Hazard Warning Flashers . . . . . . . 128
Head Restraints . . . . . . . . . . . . . . . . . 41
Headlamps . . . . . . . . . . . . . . . . . . . . . 241Aiming . . . . . . . . . . . . . . . . . . . . . . . . 240
Automatic . . . . . . . . . . . . . . . . . . . . . 127
Bulb Replacement . . . . . . . . . . . . 240
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . 126 Headlamps (cont'd)
Flash-to-Pass . . . . . . . . . . . . . . . . . 126
High-Beam On Light . . . . . . . . . . 107
High/Low Beam Changer . . . . . 126
Heated Mirrors . . . . . . . . . . . . . . . . . . . 36
Heater Engine Coolant . . . . . . . . . . . . . . . 179
Heating . . . . . . . . . . . . . . . . . . . . 158, 160 Rear . . . . . . . . . . . . . . . . . . . . . . . . . . 160
High-Beam On Light . . . . . . . . . . . . 107
Hill and Mountain Roads . . . . . . . . 169
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
How to Wear Safety Belts Properly . . . . . . . . . . . . . . . . . . . . . . . . 47
HVAC . . . . . . . . . . . . . . . . . . . . . . 158, 160
I
Idle System Fast . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Ignition Positions . . . . . . . . . . . . . . . 175
Ignition Transmission Lock Check . . . . . . . . . . . . . . . . . . . . . . . . . 239
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 33
Infants and Young Children,
Restraints . . . . . . . . . . . . . . . . . . . . . . 68
Infotainment . . . . . . . . . . . . . . . . . . . . 132
Infotainment System . . . . . . . . . . . . 326
Instrument Cluster . . . . . . . . . . . . . . . 95 Interior Rearview Mirrors . . . . . . . . . 36
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North
America . . . . . . . . . . . . . . . . . . . . . . . 282
K
Key and Lock Messages . . . . . . . . 115
Keyless EntryRemote (RKE) System . . . . . . . . . 25
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
L
Labeling, Tire Sidewall . . . . . . . . . . 254
Lamps Daytime Running (DRL) . . . . . . 126
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 129
Exterior Controls . . . . . . . . . . . . . . 125
Exterior Lamps OffReminder . . . . . . . . . . . . . . . . . . . 126
License Plate . . . . . . . . . . . . . . . . . 244
Malfunction Indicator . . . . . . . . . 102
Messages . . . . . . . . . . . . . . . . . . . . .115
Reading . . . . . . . . . . . . . . . . . . . . . . 130
Taillamps . . . . . . . . . . . . . . . . . . . . . 243
Lamps, Bulb Replacement . . . . . . 242
Lap-Shoulder Belt . . . . . . . . . . . . . . . 48

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Index 343
Mirrors (cont'd)Manual Rearview . . . . . . . . . . . . . . . 36
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Trailer Tow . . . . . . . . . . . . . . . . . . . . . . 35
Mirrors, Interior Rearview . . . . . . . . 36
Monitor System, Tire Pressure . . . . . . . . . . . . . . . . . . . . . . 261
Multi-band Antenna . . . . . . . . . . . . . 141
N
Navigation OnStar®. . . . . . . . . . . . . . . . . . . . . . 329
New Vehicle Break-In . . . . . . . . . . . 175
Noise Control System . . . . . . . . . . 237
O
Object Detection System Messages . . . . . . . . . . . . . . . . . . . . . 115
Odometer . . . . . . . . . . . . . . . . . . . . . . . . 96 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . 167
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . 219
Engine Oil Life System . . . . . . . 221
Engine Oil Pressure Gauge . . . . . 97
Messages . . . . . . . . . . . . . . . . . . . . .114
Pressure Light . . . . . . . . . . . . . . . . 106
Older Children, Restraints . . . . . . . 66 Online Owner Center . . . . . . . . . . . 316
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . 325
OnStar System . . . . . . . . . . . . . . . . . 150
OnStar
®Additional
Information . . . . . . . . . . . . . . . . . . . . 332
OnStar
®Connections . . . . . . . . . . . 329
OnStar®Diagnostics . . . . . . . . . . . . 331
OnStar®Emergency . . . . . . . . . . . . 328
OnStar®Navigation . . . . . . . . . . . . . 329
OnStar®Overview . . . . . . . . . . . . . . 327
OnStar®Security . . . . . . . . . . . . . . . 328
Operation Infotainment System . . . . . . . . . . 136
Ordering Service Publications . . . . . . . . . . 322
Outlets
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Overheating, Engine . . . . . . . . . . . . 230
Overview . . . . . . . . . . . . . . . . . . 133, 135
P
Park Shifting Into . . . . . . . . . . . . . . . . . . . 180
Shifting Out of . . . . . . . . . . . . . . . . 181
Parking Brake . . . . . . . . . . . . . . . . . . . . . . . . . 189
Brake and P (Park)
Mechanism Check . . . . . . . . . . 239 Parking (cont'd)
Over Things That Burn . . . . . . . 182
Parking Assist . . . . . . . . . . . . . . . . . . 197
Perchlorate Materials Requirements, California . . . . . . 215
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . .119
Phone Bluetooth . . . . . . . . . . . . . . . . . . . . . 151
Power Door Locks . . . . . . . . . . . . . . . . . . . . . 29
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Outlets . . . . . . . . . . . . . . . . . . . . . . . . . 92
Protection, Battery . . . . . . . . . . . . 131
Retained Accessory (RAP) . . . 179
Seat Adjustment . . . . . . . . . . . . . . . . 41
Steering Fluid . . . . . . . . . . . . . . . . . 232
Windows . . . . . . . . . . . . . . . . . . . . . . . 37
Pregnancy, Using Safety Belts . . . 53
Privacy Vehicle Data Recording . . . . . . . 324
Program Courtesy Transportation . . . . . . 319
Proposition 65 Warning,
California . . . . . . . . . . . .215, 236, 282

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Index 345
Security (cont'd)OnStar®. . . . . . . . . . . . . . . . . . . . . . 328
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . 33
Service . . . . . . . . . . . . . . . . . . . . . . . . . 163
Accessories andModifications . . . . . . . . . . . . . . . . 216
Climate Control System . . . . . . . 158
Doing Your Own Work . . . . . . . . 216
Engine Soon Light . . . . . . . . . . . . 102
Maintenance Records . . . . . . . . 308
Maintenance, General Information . . . . . . . . . . . . . . . . . . 297
Parts Identification Label . . . . . 309
Publications Ordering Information . . . . . . . . . . . . . . . . . . 322
Scheduling Appointments . . . . . 319
Vehicle Messages . . . . . . . . . . . . .117
Services
Special Application . . . . . . . . . . . 303
Servicing the Airbag . . . . . . . . . . . . . 65
Shift Lock Control Function Check, Automatic
Transmission . . . . . . . . . . . . . . . . . . 238
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . 180
Out of Park . . . . . . . . . . . . . . . . . . . 181
Side Door . . . . . . . . . . . . . . . . . . . . . . . 31 Sidemarker
Bulb Replacement . . . . . . . . . . . . 242
Signals, Turn and Lane-Change . . . . . . . . . . . . . . . . . 128
Sliding Door . . . . . . . . . . . . . . . . . . . . . 32
Special Application Services . . . . 303
Specifications and Capacities . . . . . . . . . . . . . . . . . . . . . 310
Speedometer . . . . . . . . . . . . . . . . . . . . 96
StabiliTrak OFF Light . . . . . . . . . . . . . . . . . . . . . 105
Start Vehicle, Remote . . . . . . . . . . . 27
Starter Switch Check . . . . . . . . . . . 238
Starting the Engine . . . . . . . . . . . . . 177
Steering . . . . . . . . . . . . . . . . . . . . . . . . 166 Fluid, Power . . . . . . . . . . . . . . . . . . 232
Wheel Adjustment . . . . . . . . . . . . . . 88
Wheel Controls . . . . . . . . . . . . . . . . . 88
Storage Areas Front . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Storage Compartments . . . . . . . . . . 85
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 171
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . 39
Swing-out Windows . . . . . . . . . . . . . . 37
Switches
Airbag On-Off . . . . . . . . . . . . . . . . . . . 62
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 3 System
Infotainment . . . . . . . . . . . . . 132, 326
Noise Control . . . . . . . . . . . . . . . . . 237
T
Taillamps . . . . . . . . . . . . . . . . . . . . . . . 243
Text Telephone (TTY) Users . . . . 316
Theft-Deterrent Systems . . . . . . . . . 33
Immobilizer . . . . . . . . . . . . . . . . . . . . . 33
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252 All-Season . . . . . . . . . . . . . . . . . . . . 253
All-Terrain . . . . . . . . . . . . . . . . . . . . 253
Buying New Tires . . . . . . . . . . . . . 268
Chains . . . . . . . . . . . . . . . . . . . . . . . . 272
Changing . . . . . . . . . . . . . . . . . . . . . 274
Designations . . . . . . . . . . . . . . . . . 256
Different Size . . . . . . . . . . . . . . . . . 269
Dual Rotation . . . . . . . . . . . . . . . . . 266
Full-Size Spare . . . . . . . . . . . . . . . 282
If a Tire Goes Flat . . . . . . . . . . . . 273
Inspection . . . . . . . . . . . . . . . . . . . . 265
Messages . . . . . . . . . . . . . . . . . . . . .118
Pressure . . . . . . . . . . . . . . . . . . . . . . 260
Pressure Light . . . . . . . . . . . . . . . . 106
Pressure Monitor Operation . . 262
Pressure Monitor System . . . . . 261
Rotation . . . . . . . . . . . . . . . . . . . . . . 265
Sidewall Labeling . . . . . . . . . . . . . 254