service CHEVROLET CITY EXPRESS 2017 Service Manual

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9967827) - 2017 - crc - 9/26/16
Driving and Operating 169
Hill and Mountain Roads
Driving on steep hills or through
mountains is different than driving
on flat or rolling terrain. Tips include:
.Keep the vehicle serviced and in
good shape.
. Check all fluid levels and brakes,
tires, cooling system, and
transmission.
. Shift to a lower gear when going
down steep or long hills.
{Warning
Using the brakes to slow the
vehicle on a long downhill slope
can cause brake overheating, can
reduce brake performance, and
could result in a loss of braking.
Shift the transmission to a lower
gear to let the engine assist the
brakes on a steep downhill slope.
{Warning
Coasting downhill in N (Neutral)
or with the ignition off is
dangerous. This can cause
overheating of the brakes and
loss of steering. Always have the
engine running and the vehicle
in gear.
. Drive at speeds that keep the
vehicle in its own lane. Do not
swing wide or cross the
center line.
. Be alert on top of hills;
something could be in your lane
(e.g., stalled car, accident).
. Pay attention to special road
signs (e.g., falling rocks area,
winding roads, long grades,
passing or no-passing zones)
and take appropriate action.
Winter Driving
Driving on Snow or Ice
Snow or ice between the tires and
the road creates less traction or
grip, so drive carefully. Wet ice can
occur at about 0 °C (32 °F) when
freezing rain begins to fall. Avoid
driving on wet ice or in freezing rain
until roads can be treated.
For slippery road driving:
.Accelerate gently. Accelerating
too quickly causes the wheels to
spin and makes the surface
under the tires slick.
. Turn on Traction Control. See
Traction Control/Electronic
Stability Control 0190.
. Antilock Brake System (ABS)
improves vehicle stability during
hard stops, but the brakes
should be applied sooner than
when on dry pavement. See
Antilock Brake System (ABS)
0188.
. Allow greater following distance
and watch for slippery spots. Icy
patches can occur on otherwise

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9967827) - 2017 - crc - 9/26/16
176 Driving and Operating
This position locks the ignition and
transmission.
Do not turn the engine off when the
vehicle is moving. This will cause a
loss of power assist in the brake
and steering systems and disable
the airbags.
If the vehicle must be shut off in an
emergency:1. Brake using a firm and steady pressure. Do not pump the
brakes repeatedly. This may
deplete power assist, requiring
increased brake pedal force.
2. Shift the vehicle to N (Neutral). This can be done while the
vehicle is moving. After shifting
to N (Neutral), firmly apply the
brakes and steer the vehicle to
a safe location.
3. Come to a complete stop, shift to P (Park), and turn the
ignition to LOCK/OFF. On
vehicles with an automatic
transmission, the shift lever
must be in P (Park) to turn the
ignition switch to the LOCK/
OFF position. 4. Set the parking brake. See
Parking Brake 0189.
{Warning
Turning off the vehicle while
moving may cause loss of power
assist in the brake and steering
systems and disable the airbags.
While driving, only shut the
vehicle off in an emergency.
If the vehicle cannot be pulled over,
and must be shut off while driving,
turn the ignition to ACC/
ACCESSORY.
Caution
Using a tool to force the key to
turn in the ignition could cause
damage to the switch or break the
key. Use the correct key, make
sure it is all the way in, and turn it
only with your hand. If the key
cannot be turned by hand, see
your dealer. 1 (ACC/ACCESSORY) :
This is the
position in which you can operate
things like the radio and the
windshield wipers when the engine
is off.
2 (ON/RUN) : This position can be
used to operate the electrical
accessories and to display some
instrument cluster warning and
indicator lights. This position can
also be used for service and
diagnostics, and to verify the proper
operation of the malfunction
indicator lamp as may be required
for emission inspection purposes.
The switch stays in this position
when the engine is running.
If you leave the key in the ACC/
ACCESSORY or ON/RUN position
with the engine off, the battery could
be drained. You may not be able to
start the vehicle if the battery is
allowed to drain for an extended
period of time.
3 (START) : This is the position that
starts the engine. When the engine
starts, release the key. The ignition
switch returns to ON/RUN for
driving.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9967827) - 2017 - crc - 9/26/16
182 Driving and Operating
To shift out of P (Park):1. Apply the brake pedal.
2. Turn the ignition to ACC/ ACCESSORY or ON/RUN.
3. Move the shift lever to the desired position.
If you still are unable to shift out of
P (Park): 1. Ease the pressure on the shift lever.
2. While holding down the brake pedal, push the shift lever all
the way into P (Park).
3. Move the shift lever to the desired position.
If you are still having a problem
shifting, have the vehicle serviced.Parking over Things
That Burn
{Warning
Things that can burn could touch
hot exhaust parts under the
vehicle and ignite. Do not park
over papers, leaves, dry grass,
or other things that can burn.
Engine Exhaust
{Warning
Engine exhaust contains carbon
monoxide (CO), which cannot be
seen or smelled. Exposure to CO
can cause unconsciousness and
even death.
Exhaust may enter the vehicle if: . The vehicle idles in areas
with poor ventilation
(parking garages, tunnels,
deep snow that may block
underbody airflow or tail
pipes).
. The exhaust smells or
sounds strange or different.
. The exhaust system leaks
due to corrosion or damage.
. The vehicle exhaust system
has been modified,
damaged, or improperly
repaired.
(Continued)

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9967827) - 2017 - crc - 9/26/16
190 Driving and Operating
Ride Control Systems
Traction Control/
Electronic Stability
Control
The vehicle may have a vehicle
stability enhancement system called
StabiliTrak. It is an advanced
computer controlled system that
assists the driver with directional
control of the vehicle in difficult
driving conditions.
StabiliTrak activates when the
computer senses a discrepancy
between the intended path and the
direction the vehicle is actually
traveling. StabiliTrak selectively
applies braking pressure at any one
of the vehicle's brakes to assist the
driver with keeping the vehicle on
the intended path.
When the vehicle is started and
begins to move, the system
performs several diagnostic checks
to ensure there are no problems.
The system may be heard or felt
while it is working. This is normal
and does not mean there is aproblem with the vehicle. The
system should initialize before the
vehicle reaches 40 km/h (25 mph).
In some cases, it may take
approximately 3.2 km (2 mi) of
driving before the system initializes.
The Traction Control System (TCS)/
StabiliTrak indicator light comes on
in the instrument cluster when the
system requires service.
When StabiliTrak activates, the
TCS/StabiliTrak indicator light
flashes in the instrument cluster.
This also occurs when TCS is
activated.
See
Traction Control System (TCS)/
StabiliTrak Light 0105.
For your safety, the system can only
be disabled when the vehicle speed
is less than 40 km/h (25 mph).Pressgon the instrument panel
once to turn off the TCS. The
appropriate message is displayed in
the DIC. See Ride Control System
Messages 0116.
Press and holdgto turn off
StabiliTrak and TCS. The StabiliTrak
OFF light illuminates and the

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9967827) - 2017 - crc - 9/26/16
Driving and Operating 191
appropriate messages will be
displayed in the DIC. SeeRide
Control System Messages 0116.
To turn StabiliTrak and TCS back
on, press
gagain. StabiliTrak will
automatically turn back on when the
vehicle speed exceeds 40 km/h
(25 mph).
When the StabiliTrak system has
been turned off, system noises may
still be heard as a result of the
brake-traction control coming on.
It is recommended to leave the
system on for normal driving
conditions, but it may be necessary
to turn the system off if the vehicle
is stuck in sand, mud, ice, or snow,
and you want to “rock”the vehicle to
attempt to free it. See If the Vehicle
Is Stuck 0171.
StabiliTrak System Operation
The StabiliTrak system is normally
on, except when the system is
initializing or has been disabled with
the StabiliTrak button. The
StabiliTrak system will automatically
activate to assist the driver in
maintaining vehicle directional control in most driving conditions.
When activated, the StabiliTrak
system may reduce engine power to
the wheels and apply braking to
individual wheels as necessary to
assist the driver with vehicle
directional control. If cruise control
is being used when StabiliTrak
activates, the cruise control
automatically disengages. The
cruise control can be re-engaged
when road conditions allow. See
Cruise Control
0192.
The StabiliTrak system may also
turn off automatically if it determines
that a problem exists with the
system. If the problem does not
clear itself after restarting the
vehicle, see your dealer for service.
Traction Control Operation
TCS is part of the StabiliTrak
system. TCS limits wheel spin by
reducing engine power to the
wheels and by applying brakes to
each individual wheel as necessary.
If the brake-traction control system
activates constantly or if the brakes
have heated up due to high speed
braking, the brake-traction control will be automatically disabled. The
system will come back on after the
brakes have cooled. This can take
up to two minutes or longer
depending on brake usage.
TCS may activate on dry or rough
roads or under conditions such as
heavy acceleration while turning or
abrupt upshifts/downshifts of the
transmission. When this reduction in
acceleration occurs, it may be
noticed, or a noise or vibration may
be heard. This is normal.
Adding non-dealer accessories can
affect the vehicle's performance.
See
Accessories and Modifications
0 216.
Locking Rear Axle
Vehicles with a locking rear axle can
give more traction on snow, mud,
ice, sand, or gravel. It works like a
standard axle most of the time, but
when traction is low, this feature will
allow the rear wheel with the most
traction to move the vehicle.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9967827) - 2017 - crc - 9/26/16
Driving and Operating 197
During any of these fault conditions,
the display will be blank and the
indicator will flash while the vehicle
is in R (Reverse) or until the
conditions return to normal.
Parking Assist
If equipped, the Rear Parking Assist
(RPA) system uses sensors on the
rear bumper to assist with parking
and avoiding objects while in
R (Reverse).
{Warning
The parking assist system does
not detect children, pedestrians,
bicyclists, animals, or objects
below the bumper or that are too
close or too far from the vehicle.
It is not available at speeds
greater than 8 km/h (5 mph). To
prevent injury, death, or vehicle
damage, even with parking assist,
always check the area around the
vehicle and check all mirrors
before backing.
How the System Works
RPA comes on automatically when
the shift lever is moved into
R (Reverse). A single beep sounds
to indicate the system is working.
RPA operates only at speeds less
than 8 km/h (5 mph).
An obstacle detection is indicated
by beeps. The time between beeps
gets shorter as the vehicle
approaches the obstacle. Repeated
beeps are heard when the distance
is less than 30 cm (12 in).
To be detected, objects must be at
least 25 cm (10 in) off the ground
and below rear door level. Objects
must also be within 2.5 m (8 ft) from
the rear bumper. This distance may
be less during warmer or humid
weather.
Turning the System On and Off
The system can be disabled through
the Driver Information Center (DIC).
See“Park Assist” underDriver
Information Center (DIC) 0108. RPA defaults to the on setting each
time the vehicle is started.
Turn RPA off when towing a trailer.
When the System Does Not
Seem to Work Properly
The following messages may be
displayed on the DIC:
SERVICE PARK ASSIST :
If this
message occurs, take the vehicle to
your dealer for repair.
PARK ASSIST OFF : This message
occurs if the driver disables the
system or if the vehicle is driven
above 8 km/h (5 mph) in
R (Reverse).
PARK ASST BLOCKED SEE
OWNERS MANUAL : This
message can occur under the
following conditions:
. The sensors are not clean. Keep
the rear bumper free of mud,
dirt, snow, ice, slush, and frost.
The message may not clear until
frost or ice has melted all around
and inside the sensor.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9967827) - 2017 - crc - 9/26/16
Driving and Operating 205
If parking the rig on a hill:1. Press the brake pedal, but do not shift into P (Park) yet. Turn
the wheels into the curb if
facing downhill or into traffic if
facing uphill.
2. Have someone place chocks under the trailer wheels.
3. When the wheel chocks are in place, release the regular
brakes until the chocks absorb
the load.
4. Reapply the brake pedal. Then apply the parking brake and
shift into P (Park).
5. Release the brake pedal.
Leaving After Parking on a Hill
1. Apply and hold the brake pedal.
2. Start the engine.
3. Shift into a gear.
4. Release the parking brake.
5. Let up on the brake pedal.
6. Drive slowly until the trailer is clear of the chocks. 7. Stop and have someone pick
up and store the chocks.
Maintenance when Trailer
Towing
The vehicle needs service more
often when pulling a trailer. See
Maintenance Schedule 0298.
Things that are especially important
in trailer operation are automatic
transmission fluid, engine oil, axle
lubricant, belts, cooling system, and
brake system. It is a good idea to
inspect these before and during
the trip.
Check periodically to see that all
hitch nuts and bolts are tight.
Trailer Towing
If the vehicle has a diesel engine,
see the Duramax diesel
supplement.
{Warning
The driver can lose control when
pulling a trailer if the correct
equipment is not used or the
vehicle is not driven properly. For
example, if the trailer is too heavy
or the trailer brakes are
inadequate for the load, the
vehicle may not stop as expected.
The driver and passengers could
be seriously injured. The vehicle
may also be damaged; the
resulting repairs would not be
covered by the vehicle warranty.
Pull a trailer only if all the steps in
this section have been followed.
Ask your dealer for advice and
information about towing a trailer
with the vehicle.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9967827) - 2017 - crc - 9/26/16
212 Driving and Operating
Tow/Haul Mode
This button is on the instrument
panel, to the right of the steering
wheel.
Pressing this button turns on and off
the Tow/Haul Mode.
This indicator light on the instrument
cluster comes on when the Tow/
Haul Mode is on.
Tow/Haul is a feature that assists
when pulling a heavy trailer or a
large or heavy load. SeeTow/Haul
Mode 0187.
Tow/Haul is designed to be most
effective when the vehicle and
trailer combined weight is at least
75 percent of the vehicle Gross
Combined Weight Rating (GCWR). See
“Weight of the Trailer” inTrailer
Towing 0205. Tow/Haul is most
useful under the following driving
conditions:
. When pulling a heavy trailer or a
large or heavy load through
rolling terrain.
. When pulling a heavy trailer or a
large or heavy load in
stop-and-go traffic.
. When pulling a heavy trailer or a
large or heavy load in busy
parking lots where improved low
speed control of the vehicle is
desired.
Operating the vehicle in Tow/Haul
Mode when lightly loaded or with no
trailer at all will not cause damage.
However, there is no benefit to the
selection of Tow/Haul when the
vehicle is unloaded. Such a
selection when unloaded may result
in unpleasant engine and
transmission driving characteristics
and reduced fuel economy. Tow/
Haul is recommended only when
pulling a heavy trailer or a large or
heavy load.
Conversions and
Add-Ons
Add-On Electrical
Equipment
{Warning
The Data Link Connector
(DLC) is used for vehicle service
and Emission Inspection/
Maintenance testing. See
Malfunction Indicator Lamp
(Check Engine Light) 0102.
A device connected to the DLC —
such as an aftermarket fleet or
driver-behavior tracking device —
may interfere with vehicle
systems. This could affect vehicle
operation and cause a crash.
Such devices may also access
information stored in the vehicle’s
systems.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9967827) - 2017 - crc - 9/26/16
214 Vehicle Care
Vehicle Care
General Information
General Information . . . . . . . . . . 215
California Proposition65 Warning . . . . . . . . . . . . . . . . . 215
California Perchlorate Materials Requirements . . . . . 215
Accessories and Modifications . . . . . . . . . . . . . . . . 216
Vehicle Checks
Doing Your OwnService Work . . . . . . . . . . . . . . . 216
Hood . . . . . . . . . . . . . . . . . . . . . . . . . 217
Engine Compartment Overview . . . . . . . . . . . . . . . . . . . . 218
Engine Oil . . . . . . . . . . . . . . . . . . . . 219
Engine Oil Life System . . . . . . . 221
Automatic Transmission Fluid . . . . . . . . . . . . . . . . . . . . . . . . 222
Engine Air Cleaner/Filter . . . . . . 225
Cooling System . . . . . . . . . . . . . . 226
Engine Coolant . . . . . . . . . . . . . . . 227
Engine Overheating . . . . . . . . . . 230
Engine Fan . . . . . . . . . . . . . . . . . . . 232
Power Steering Fluid . . . . . . . . . 232
Washer Fluid . . . . . . . . . . . . . . . . . 233
Brakes . . . . . . . . . . . . . . . . . . . . . . . 234
Brake Fluid . . . . . . . . . . . . . . . . . . . 234 Battery - North America . . . . . . 236
Rear Axle . . . . . . . . . . . . . . . . . . . . 236
Noise Control System . . . . . . . . 237
Starter Switch Check . . . . . . . . . 238
Automatic Transmission Shift
Lock Control Function
Check . . . . . . . . . . . . . . . . . . . . . . . 238
Ignition Transmission Lock Check . . . . . . . . . . . . . . . . . . . . . . . 239
Park Brake and P (Park) Mechanism Check . . . . . . . . . . 239
Wiper Blade Replacement . . . . 239Headlamp Aiming
Headlamp Aiming . . . . . . . . . . . . 240
Bulb Replacement
Bulb Replacement . . . . . . . . . . . . 240
Halogen Bulbs . . . . . . . . . . . . . . . . 240
Headlamps . . . . . . . . . . . . . . . . . . . 241
Front Turn Signal, Sidemarker, and Parking Lamps . . . . . . . . . 242
Taillamps . . . . . . . . . . . . . . . . . . . . . 243
Center High-Mounted Stoplamp (CHMSL) . . . . . . . . . 244
License Plate Lamp . . . . . . . . . . 244
Replacement Bulbs . . . . . . . . . . . 245
Electrical System
Electrical System Overload . . . 245
Fuses and Circuit Breakers . . . 246 Engine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 246
Floor Console Fuse Block . . . . 250
Wheels and Tires
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . 252
All-Season Tires . . . . . . . . . . . . . . 253
Winter Tires . . . . . . . . . . . . . . . . . . 253
All-Terrain Tires . . . . . . . . . . . . . . . 253
Tire Sidewall Labeling . . . . . . . . 254
Tire Designations . . . . . . . . . . . . . 256
Tire Terminology and Definitions . . . . . . . . . . . . . . . . . . 257
Tire Pressure . . . . . . . . . . . . . . . . . 260
Tire Pressure Monitor System . . . . . . . . . . . . . . . . . . . . . . 261
Tire Pressure Monitor
Operation . . . . . . . . . . . . . . . . . . . 262
Tire Inspection . . . . . . . . . . . . . . . . 265
Tire Rotation . . . . . . . . . . . . . . . . . 265
Dual Tire Rotation . . . . . . . . . . . . 266
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . 267
Buying New Tires . . . . . . . . . . . . . 268
Different Size Tires and Wheels . . . . . . . . . . . . . . . . . . . . . . 269
Uniform Tire Quality Grading . . . . . . . . . . . . . . . . . . . . . 270
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . . . 271
Wheel Replacement . . . . . . . . . . 271

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9967827) - 2017 - crc - 9/26/16
Vehicle Care 215
Tire Chains . . . . . . . . . . . . . . . . . . . 272
If a Tire Goes Flat . . . . . . . . . . . . 273
Tire Changing . . . . . . . . . . . . . . . . 274
Full-Size Spare Tire . . . . . . . . . . 282
Jump Starting
Jump Starting - NorthAmerica . . . . . . . . . . . . . . . . . . . . . 282
Towing the Vehicle
Towing the Vehicle . . . . . . . . . . . 286
Recreational VehicleTowing . . . . . . . . . . . . . . . . . . . . . . 286
Appearance Care
Exterior Care . . . . . . . . . . . . . . . . . 288
Interior Care . . . . . . . . . . . . . . . . . . 293
Floor Mats . . . . . . . . . . . . . . . . . . . . 296
General Information
For service and parts needs, visit
your dealer. You will receive
genuine GM parts and GM-trained
and supported service people.
Genuine GM parts have one of
these marks:
California Proposition
65 Warning
WARNING: Most motor vehicles,
including this one, as well as many
of its service parts and fluids,
contain and/or emit chemicals
known to the State of California to cause cancer and birth defects or
other reproductive harm. Engine
exhaust, many parts and systems,
many fluids, and some component
wear by-products contain and/or
emit these chemicals.
See
Battery - North America 0236
and Jump Starting - North America
0 282.
California Perchlorate
Materials Requirements
Certain types of automotive
applications, such as airbag
initiators, safety belt pretensioners,
and lithium batteries contained in
Remote Keyless Entry transmitters,
may contain perchlorate materials.
Special handling may be necessary.
For additional information, see
www.dtsc.ca.gov/hazardouswaste/
perchlorate.