tow CHEVROLET CITY EXPRESS 2017 Workshop Manual

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9967827) - 2017 - crc - 9/26/16
Driving and Operating 209
Ask your dealer for trailering
information or advice.
Weight of the Trailer Tongue
The tongue load (1) of any trailer is
an important weight to measure
because it affects the total gross
weight of the vehicle. The Gross
Vehicle Weight (GVW) includes the
curb weight of the vehicle, any
cargo carried in it, and the people
who will be riding in the vehicle.
If there are a lot of options,
equipment, passengers, or cargo in
the vehicle, it will reduce the tongue
weight the vehicle can carry, which
will also reduce the trailer weight the
vehicle can tow. If towing a trailer,
the tongue load must be added to
the GVW because the vehicle will
be carrying that weight, too. See
Vehicle Load Limits0171 for more
information about the vehicle's
maximum load capacity.
The trailer tongue weight (1) should
be 10 percent to 15 percent of the
total loaded trailer weight (2), up to a
maximum of 181 kg (400 lb) with a
weight carrying hitch. The trailer
tongue weight (1) should be
10 percent to 15 percent of the total
loaded trailer weight (2), up to a
maximum of 454 kg (1,000 lb) with a
weight distributing hitch.
Do not exceed the maximum
allowable tongue weight for the
vehicle. Choose the shortest hitch
extension that will position the hitch
ball closest to the vehicle. This will
help reduce the effect of trailer
tongue weight on the rear axle. After loading the trailer, weigh the
trailer and then the tongue,
separately, to see if the weights are
proper. If they are not, adjustments
might be made by moving some
items around in the trailer.
Trailering may be limited by the
vehicle's ability to carry tongue
weight. Tongue weight cannot cause
the vehicle to exceed the GVWR
(Gross Vehicle Weight Rating) or
the RGAWR (Rear Gross Axle
Weight Rating). The effect of
additional weight may reduce the
trailering capacity more than the
total of the additional weight.
It is important that the vehicle does
not exceed any of its ratings
—
GCWR, GVWR, RGAWR, Maximum
Trailer Rating, or Tongue Weight.
The only way to be sure it is not
exceeding any of these ratings is to
weigh the vehicle and trailer.
Total Weight on the Vehicle's
Tires
Be sure the vehicle tires are inflated
to the upper limit for cold tires.
These numbers can be found on the
Certification label at the rear edge of

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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210 Driving and Operating
the driver door, or seeVehicle Load
Limits 0171. Make sure not to go
over the GVW limit for the vehicle,
or the GAWR, including the weight
of the trailer tongue. If using a
weight distributing hitch, make sure
not to go over the rear axle limit
before applying the weight
distribution spring bars.
Towing Equipment
Hitches
The correct hitch equipment helps
maintain combination control. Many
trailers can be towed with a
weight-carrying hitch which simply
features a coupler latched to the
hitch ball, or a tow eye latched to a
pintle hook. Other trailers may
require a weight-distributing hitch
that uses spring bars to distribute
the trailer tongue weight among the
two vehicle and trailer axles. See
“Weight of the Trailer Tongue” under
Trailer Towing 0205 for rating limits
with various hitch types. Consider using sway controls with
any trailer. Ask a trailering
professional about sway controls or
refer to the trailer manufacturer's
recommendations and instructions.
Weight-Distributing Hitches
and Weight Carrying Hitches
A weight distributing hitch may be
useful with some trailers. Use the
following guidelines to determine if a
weight distributing hitch should
be used.
1. Front of Vehicle
2. Body to Ground Distance
When using a weight-distributing
hitch, the hitch must be adjusted so
the distance (2) remains the same
both before and after coupling the
trailer to the tow vehicle.
Safety Chains
Always attach chains between the
vehicle and the trailer. Cross the
safety chains under the tongue of
the trailer to help prevent the tongue
from contacting the road if it
becomes separated from the hitch.
Always leave just enough slack so
the rig can turn. Never allow safety
chains to drag on the ground.
Trailer Brakes
A loaded trailer that weighs more
than 680 kg (1,500 lb) must be
equipped with its own brake system,
with brakes working on all axles.
Trailer braking equipment
conforming to Canadian Standards
Association (CSA) requirement
CAN3-D313, or its equivalent, is
recommended.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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212 Driving and Operating
Tow/Haul Mode
This button is on the instrument
panel, to the right of the steering
wheel.
Pressing this button turns on and off
the Tow/Haul Mode.
This indicator light on the instrument
cluster comes on when the Tow/
Haul Mode is on.
Tow/Haul is a feature that assists
when pulling a heavy trailer or a
large or heavy load. SeeTow/Haul
Mode 0187.
Tow/Haul is designed to be most
effective when the vehicle and
trailer combined weight is at least
75 percent of the vehicle Gross
Combined Weight Rating (GCWR). See
“Weight of the Trailer” inTrailer
Towing 0205. Tow/Haul is most
useful under the following driving
conditions:
. When pulling a heavy trailer or a
large or heavy load through
rolling terrain.
. When pulling a heavy trailer or a
large or heavy load in
stop-and-go traffic.
. When pulling a heavy trailer or a
large or heavy load in busy
parking lots where improved low
speed control of the vehicle is
desired.
Operating the vehicle in Tow/Haul
Mode when lightly loaded or with no
trailer at all will not cause damage.
However, there is no benefit to the
selection of Tow/Haul when the
vehicle is unloaded. Such a
selection when unloaded may result
in unpleasant engine and
transmission driving characteristics
and reduced fuel economy. Tow/
Haul is recommended only when
pulling a heavy trailer or a large or
heavy load.
Conversions and
Add-Ons
Add-On Electrical
Equipment
{Warning
The Data Link Connector
(DLC) is used for vehicle service
and Emission Inspection/
Maintenance testing. See
Malfunction Indicator Lamp
(Check Engine Light) 0102.
A device connected to the DLC —
such as an aftermarket fleet or
driver-behavior tracking device —
may interfere with vehicle
systems. This could affect vehicle
operation and cause a crash.
Such devices may also access
information stored in the vehicle’s
systems.

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Vehicle Care 215
Tire Chains . . . . . . . . . . . . . . . . . . . 272
If a Tire Goes Flat . . . . . . . . . . . . 273
Tire Changing . . . . . . . . . . . . . . . . 274
Full-Size Spare Tire . . . . . . . . . . 282
Jump Starting
Jump Starting - NorthAmerica . . . . . . . . . . . . . . . . . . . . . 282
Towing the Vehicle
Towing the Vehicle . . . . . . . . . . . 286
Recreational VehicleTowing . . . . . . . . . . . . . . . . . . . . . . 286
Appearance Care
Exterior Care . . . . . . . . . . . . . . . . . 288
Interior Care . . . . . . . . . . . . . . . . . . 293
Floor Mats . . . . . . . . . . . . . . . . . . . . 296
General Information
For service and parts needs, visit
your dealer. You will receive
genuine GM parts and GM-trained
and supported service people.
Genuine GM parts have one of
these marks:
California Proposition
65 Warning
WARNING: Most motor vehicles,
including this one, as well as many
of its service parts and fluids,
contain and/or emit chemicals
known to the State of California to cause cancer and birth defects or
other reproductive harm. Engine
exhaust, many parts and systems,
many fluids, and some component
wear by-products contain and/or
emit these chemicals.
See
Battery - North America 0236
and Jump Starting - North America
0 282.
California Perchlorate
Materials Requirements
Certain types of automotive
applications, such as airbag
initiators, safety belt pretensioners,
and lithium batteries contained in
Remote Keyless Entry transmitters,
may contain perchlorate materials.
Special handling may be necessary.
For additional information, see
www.dtsc.ca.gov/hazardouswaste/
perchlorate.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Vehicle Care 219
1.Battery - North America 0236.
2. Radiator Pressure Cap. See Cooling System 0226.
3. Coolant Recovery Tank. See Cooling System 0226.
4. Automatic Transmission Fluid Dipstick. See “Checking the
Fluid Level” underAutomatic
Transmission Fluid 0222.
5. Engine Oil Fill Cap. See “When
to Add Engine Oil” under
Engine Oil 0219.
6. Engine Oil Dipstick. See “Checking Engine Oil” under
Engine Oil 0219.
7. Engine Air Cleaner/Filter 0225.
8. Power Steering Fluid Reservoir. See Power Steering
Fluid 0232.
9. Brake Master Cylinder Reservoir. See Brake Fluid
0 234.
10. Windshield Washer Fluid Reservoir. See “Adding Washer
Fluid” under Washer Fluid
0 233.Engine Oil
For diesel engine vehicles, see
“Engine Oil” in the Duramax diesel
supplement.
To ensure proper engine
performance and long life, careful
attention must be paid to engine oil.
Following these simple, but
important steps will help protect
your investment:
. Use engine oil approved to the
proper specification and of the
proper viscosity grade. See
“Selecting the Right Engine Oil”
in this section.
. Check the engine oil level
regularly and maintain the
proper oil level. See “Checking
Engine Oil” and“When to Add
Engine Oil” in this section.
. Change the engine oil at the
appropriate time. See Engine Oil
Life System 0221.
. Always dispose of engine oil
properly. See “What to Do with
Used Oil” in this section.
Checking Engine Oil
Check the engine oil level regularly,
every 650 km (400 mi), especially
prior to a long trip. The engine oil
dipstick handle is a loop. See
Engine Compartment Overview
0218 for the location.
{Warning
The engine oil dipstick handle
may be hot; it could burn you.
Use a towel or glove to touch the
dipstick handle.
If a low oil Driver Information Center
(DIC) message displays, check the
oil level.
Follow these guidelines:
. To get an accurate reading, park
the vehicle on level ground.
Check the engine oil level after
the engine has been off for at
least two hours. Checking the
engine oil level on steep grades
or too soon after engine shutoff
can result in incorrect readings.
Accuracy improves when

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220 Vehicle Care
checking a cold engine prior to
starting. Remove the dipstick
and check the level.
. If unable to wait two hours, the
engine must be off for at least
15 minutes if the engine is
warm, or at least 30 minutes if
the engine is not warm. Pull out
the dipstick, wipe it with a clean
paper towel or cloth, then push it
back in all the way. Remove it
again, keeping the tip down, and
check the level.
When to Add Engine Oil
If the oil is below the cross-hatched
area at the tip of the dipstick and
the engine has been off for at least
15 minutes, add 1 L (1 qt) of the
recommended oil and then recheck
the level. See “Selecting the Right
Engine Oil” later in this section for
an explanation of what kind of oil to use. For engine oil crankcase
capacity, see
Capacities and
Specifications 0310.
Caution
Do not add too much oil. Oil
levels above or below the
acceptable operating range
shown on the dipstick are harmful
to the engine. If you find that you
have an oil level above the
operating range, i.e., the engine
has so much oil that the oil level
gets above the cross-hatched
area that shows the proper
operating range, the engine could
be damaged. You should drain
out the excess oil or limit driving
of the vehicle and seek a service
professional to remove the
excess amount of oil.
See Engine Compartment Overview
0 218 for the location of the engine
oil fill cap. Add enough oil to put the level
somewhere in the proper operating
range. Push the dipstick all the way
back in when through.
Selecting the Right Engine Oil
Selecting the right engine oil
depends on both the proper oil
specification and viscosity grade.
See
Recommended Fluids and
Lubricants 0306.
Specification
Ask for and use engine oils that
meet the dexos1™ specification.
Engine oils that have been
approved by GM as meeting the
dexos1 specification are marked
with the dexos1 approved logo. See
www.gmdexos.com.

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222 Vehicle Care
system might indicate that an oil
change is not necessary for up to a
year. The engine oil and filter must
be changed at least once a year
and, at this time, the system must
be reset. Your dealer has trained
service people who will perform this
work and reset the system. It is also
important to check the oil regularly
over the course of an oil drain
interval and keep it at the proper
level.
If the system is ever reset
accidentally, the oil must be
changed at 5 000 km (3,000 mi)
since the last oil change.
Remember to reset the oil life
system whenever the oil is changed.
How to Reset the Engine Oil
Life System
Reset the system whenever the
engine oil is changed so that the
system can calculate the next
engine oil change. To reset the
system:1. Turn the ignition key to ON/ RUN with the engine off. 2. Fully press and release the
accelerator pedal slowly three
times within five seconds.
3. Turn the key to LOCK/OFF.
If the CHANGE ENGINE OIL SOON
message comes back on when the
vehicle is started, the engine oil life
system has not reset. Repeat the
procedure.
Automatic Transmission
Fluid
When to Check and Change
Automatic Transmission Fluid
It is usually not necessary to check
the transmission fluid level. The only
reason for fluid loss is a
transmission leak or overheated
transmission. If a small leak is
suspected, use the following
procedures to check the fluid level.
However, if there is a large leak, it
may be necessary to have the
vehicle towed to a dealer and have
it repaired before driving the vehicle
further. Change the fluid and filter at the
intervals listed in
Maintenance
Schedule 0298, and be sure to use
the transmission fluid listed in
Recommended Fluids and
Lubricants 0306.
How to Check Automatic
Transmission Fluid
Because this operation can be
difficult, it is recommended to have
this check done at your dealer,
which can monitor the transmission
temperature. The transmission fluid
level increases with temperature. To
obtain a highly accurate fluid level
check, the transmission temperature
must be measured.
If it is decided to check the fluid
level, be sure to follow all the
instructions here, or a false reading
on the dipstick may occur.
Caution
Too much or too little fluid can
damage the transmission. Too
much can mean that some of the
(Continued)

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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224 Vehicle Care
The transmission dipstick is near
the center of the engine
compartment and will be labeled
with the graphic shown.
SeeEngine Compartment Overview
0 218 for more information on
location.
1. COLD Range
2. WARM Range
3. HOT Range
1. Flip the handle up, pull out the dipstick, and wipe it with a
clean rag or paper towel. 2. Push it back in all the way, wait
three seconds, and pull it back
out again.
3. Check both sides of the dipstick, and read the lower
level. The fluid level must be in
the COLD (1) range for a cold
check, transmission
temperature 27 °C to 32 °C
(80 °F to 90 °F); between the
COLD (1) and HOT (3) range
for a WARM (2) check, 50 °C to
60 °C (122 °F to 140 °F); or in
the HOT (3) cross-hatched
range for a hot check, 71 °C to
93 °C (160 °F to 200 °F). Be
sure to keep the dipstick
pointed down to get an
accurate reading.
4. If the fluid level is in the acceptable range, push the
dipstick back in all the way;
then flip the handle down to
lock the dipstick in place.
How to Add Automatic
Transmission Fluid
Refer to Recommended Fluids and
Lubricants 0306 to determine what
kind of transmission fluid to use.
1. WARM Range
2. HOT Range
Using a funnel, add fluid down the
transmission dipstick tube only after
checking the transmission fluid
while it is warm or hot. A cold check
is used only as a reference. If the
fluid level is low, add only enough of
the proper fluid to bring the level up
to the middle of the WARM (1) or
HOT (2) range depending on the
ambient temperature and prior
driving conditions. Refer to “How to
Check Automatic Transmission
Fluid” earlier in this section for
instructions on driving to achieve
warm or hot transmission fluid.

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Vehicle Care 231
If Steam is Coming from the
Engine Compartment
{Warning
Steam from an overheated engine
can burn you badly, even if you
just open the hood. Stay away
from the engine if you see or hear
steam coming from it. Just turn it
off and get everyone away from
the vehicle until it cools down.
Wait until there is no sign of
steam or coolant before you open
the hood.
If you keep driving when the
engine is overheated, the liquids
in it can catch fire. You or others
could be badly burned. Stop the
engine if it overheats, and get out
of the vehicle until the engine
is cool.
If No Steam is Coming from
the Engine Compartment
If an engine overheat warning is
displayed but no steam can be seen
or heard, the problem may not be
too serious. Sometimes the engine
can get a little too hot when the
vehicle:
.Climbs a long hill on a hot day.
. Stops after high-speed driving.
. Idles for long periods in traffic.
. Tows a trailer. See “Driving on
Grades” underTrailer Towing
0 205.
If the overheat warning is displayed
with no sign of steam: 1. Turn the air off.
2. Turn the heater on to the highest temperature and to the
highest fan speed. Open the
windows as necessary.
3. When it is safe to do so, pull off the road, shift to P (Park) or
N (Neutral) and let the
engine idle. If the engine coolant temperature
gauge is no longer in the overheat
zone or an overheat warning no
longer displays, the vehicle can be
driven. Continue to drive the vehicle
slowly for about 10 minutes. Keep a
safe vehicle distance from the
vehicle in front. If the warning does
not come back on, continue to drive
normally and have the cooling
system checked for proper fill and
function.
If the warning continues, pull over,
stop, and park the vehicle
right away.
If there is still no sign of steam,
push down the accelerator until the
engine speed is about twice as fast
as normal idle speed for at least
three minutes while parked. If the
warning is still on, turn off the
engine until it cools down.
If the decision is made not to lift the
hood, get service help right away.

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232 Vehicle Care
Engine Fan
The vehicle has a clutched engine
cooling fan. When the clutch is
engaged, the fan spins faster to
provide more air to cool the engine.
In most everyday driving conditions,
the fan is spinning slower and the
clutch is not fully engaged. This
improves fuel economy and reduces
fan noise. Under heavy vehicle
loading, trailer towing, and/or high
outside temperatures, the fan speed
increases as the clutch more fully
engages, so an increase in fan
noise may be heard. This is normal
and should not be mistaken as the
transmission slipping or making
extra shifts. It is merely the cooling
system functioning properly. The fan
will slow down when additional
cooling is not required and the
clutch partially disengages.
This fan noise may be heard when
starting the engine. It will go away
as the fan clutch partially
disengages.
Power Steering Fluid
The power steering fluid reservoir is
in the engine compartment on the
driver side of the vehicle. See
Engine Compartment Overview
0218 for reservoir location.
When to Check Power Steering
Fluid
It is not necessary to regularly
check power steering fluid unless
there is a leak suspected in the
system or an unusual noise is
heard. A fluid loss in this system
could indicate a problem. Have the
system inspected and repaired.
How to Check Power Steering
Fluid
To check the power steering fluid:
1. Turn the key off and let the engine compartment
cool down.
2. Wipe the cap and the top of the reservoir clean.
3. Unscrew the cap and wipe the dipstick with a clean rag.
4. Replace the cap and completely tighten it.
5. Remove the cap again and look at the fluid level on the
dipstick.
The level should be at the COLD
FILL mark. If necessary, add only
enough fluid to bring the level up to
the mark.
To prevent contamination of brake
fluid, never check or fill the power
steering reservoir with the brake
master cylinder cover off.