ESP CHEVROLET COLORADO 2007 1.G Owner's Guide

CAUTION: (Continued)
Your vehicle may have a compact spare
tire and wheel assembly. If the vehicle
has a compact spare tire and wheel,
they have the same overall diameter
as your vehicle’s full-size tires and
wheels. Because they were designed
and developed for use on your vehicle,
it is all right to drive your vehicle with
the compact spare installed properly.
Compact spare tires are designed for
temporary use only. SeeSpare Tire
on page 420.
{CAUTION:
If you use bias-ply tires on your vehicle,
the wheel rim anges could develop
cracks after many miles of driving. A tire
and/or wheel could fail suddenly, causing
a crash. Use only radial-ply tires with
the wheels on your vehicle.
If you must replace your vehicle’s tires with
those that do not have a TPC Spec number,
make sure they are the same size, load range,
speed rating, and construction type (radial and
bias-belted tires) as your vehicle’s original tires.
Your vehicle’s original equipment tires are listed
on the Tire and Loading Information Label.
This label is attached to the vehicle’s center pillar
(B-pillar). SeeLoading Your Vehicle on page 293,
for more information about the Tire and Loading
Information Label and its location on your vehicle.
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Uniform Tire Quality Grading
Quality grades can be found where applicable
on the tire sidewall between tread shoulder
and maximum section width. For example:
Treadwear 200 Traction AA Temperature A
The following information relates to the system
developed by the United States National
Highway Traffic Safety Administration (NHTSA),
which grades tires by treadwear, traction, and
temperature performance. This applies only
to vehicles sold in the United States. The grades
are molded on the sidewalls of most passenger
car tires. The Uniform Tire Quality Grading
(UTQG) system does not apply to deep tread,
winter-type snow tires, space-saver, or temporary
use spare tires, tires with nominal rim diameters
of 10 to 12 inches (25 to 30 cm), or to some
limited-production tires.
While the tires available on General Motors
passenger cars and light trucks may vary with
respect to these grades, they must also conform
to federal safety requirements and additional
General Motors Tire Performance Criteria (TPC)
standards.
Treadwear
The treadwear grade is a comparative rating based
on the wear rate of the tire when tested under
controlled conditions on a specied government
test course. For example, a tire graded 150 would
wear one and a half (1.5) times as well on the
government course as a tire graded 100. The
relative performance of tires depends upon the
actual conditions of their use, however, and may
depart signicantly from the norm due to variations
in driving habits, service practices, and differences
in road characteristics and climate.
Traction – AA, A, B, C
The traction grades, from highest to lowest, are AA,
A, B, and C. Those grades represent the tire’s
ability to stop on wet pavement as measured under
controlled conditions on specied government test
surfaces of asphalt and concrete. A tire marked C
may have poor traction performance.
Warning:The traction grade assigned to this tire
is based on straight-ahead braking traction tests,
and does not include acceleration, cornering,
hydroplaning, or peak traction characteristics.
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Temperature – A, B, C
The temperature grades are A (the highest),
B, and C, representing the tire’s resistance to
the generation of heat and its ability to dissipate
heat when tested under controlled conditions on a
specied indoor laboratory test wheel. Sustained
high temperature can cause the material of the tire
to degenerate and reduce tire life, and excessive
temperature can lead to sudden tire failure.
The grade C corresponds to a level of performance
which all passenger car tires must meet under
the Federal Motor Vehicle Safety Standard
No. 109. Grades B and A represent higher levels
of performance on the laboratory test wheel
than the minimum required by law.
Warning:The temperature grade for this tire
is established for a tire that is properly inated
and not overloaded. Excessive speed,
underination, or excessive loading, either
separately or in combination, can cause heat
buildup and possible tire failure.
Wheel Alignment and Tire Balance
The tires and wheels on your vehicle were aligned
and balanced carefully at the factory to give you
the longest tire life and best overall performance.
Adjustments to wheel alignment and tire balancing
will not be necessary on a regular basis. However,
if you notice unusual tire wear or your vehicle
pulling to one side or the other, the alignment may
need to be checked. If you notice your vehicle
vibrating when driving on a smooth road, your tires
and wheels may need to be rebalanced. See your
dealer/retailer for proper diagnosis.
Wheel Replacement
Replace any wheel that is bent, cracked, or badly
rusted or corroded. If wheel nuts keep coming
loose, the wheel, wheel bolts, and wheel nuts
should be replaced. If the wheel leaks air, replace
it (except some aluminum wheels, which can
sometimes be repaired). See your dealer/retailer
if any of these conditions exist.
Your dealer/retailer will know the kind of wheel
you need.
396

Drive slowly and follow the chain
manufacturer’s instructions. If you can hear
the chains contacting your vehicle, stop
and retighten them. If the contact continues,
slow down until it stops. Driving too fast or
spinning the wheels with chains on will
damage your vehicle.
If a Tire Goes Flat
It is unusual for a tire to blowout while you are
driving, especially if you maintain your vehicle’s
tires properly. If air goes out of a tire, it is much
more likely to leak out slowly. But if you should ever
have a blowout, here are a few tips about what to
expect and what to do:
If a front tire fails, the at tire will create a drag that
pulls the vehicle toward that side. Take your foot off
the accelerator pedal and grip the steering wheel
rmly. Steer to maintain lane position, and then
gently brake to a stop well out of the traffic lane.
A rear blowout, particularly on a curve, acts much
like a skid and may require the same correction
you would use in a skid. In any rear blowout
remove your foot from the accelerator pedal.Get the vehicle under control by steering the
way you want the vehicle to go. It may be very
bumpy and noisy, but you can still steer. Gently
brake to a stop, well off the road if possible.
{CAUTION:
Lifting a vehicle and getting under it to
do maintenance or repairs is dangerous
without the appropriate safety equipment
and training. The jack provided with your
vehicle is designed only for changing a
at tire. If it is used for anything else, you
or others could be badly injured or killed
if the vehicle slips off the jack. Use the
jack provided with your vehicle only for
changing a at tire.
If a tire goes at, the next part shows how to
use the jacking equipment to change a at
tire safely.
399

Customer Assistance and
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your
dealer and to Chevrolet. Normally, any concerns
with the sales transaction or the operation of your
vehicle will be resolved by your dealer’s sales or
service departments. Sometimes, however,
despite the best intentions of all concerned,
misunderstandings can occur. If your concern has
not been resolved to your satisfaction, the following
steps should be taken:
STEP ONE:Discuss your concern with a member
of dealership management. Normally, concerns
can be quickly resolved at that level. If the matter
has already been reviewed with the sales,
service, or parts manager, contact the owner of
the dealership or the general manager.STEP TWO:If after contacting a member of
dealership management, it appears your concern
cannot be resolved by the dealership without
further help, in the U.S., contact the Chevrolet
Customer Assistance Center by calling
1-800-222-1020. In Canada, contact General
Motors of Canada Customer Communication
Centre by calling 1-800-263-3777 (English) or
1-800-263-7854 (French).
We encourage you to call the toll-free number in
order to give your inquiry prompt attention. Please
have the following information available to give
the Customer Assistance Representative:
Vehicle Identication Number (VIN). This is
available from the vehicle registration or title,
or the plate at the top left of the instrument
panel and visible through the windshield.
Dealership name and location.
Vehicle delivery date and present mileage
(kilometers).
When contacting Chevrolet, please remember that
your concern will likely be resolved at a dealer’s
facility. That is why we suggest you follow
Step One rst if you have a concern.
460

Roadside Assistance Program
In the U.S., call1-800-CHEV-USA
(1-800-243-8872).
In Canada, call1-800-268-6800.
Service is available 24 hours a day, 365 days
a year.
As the owner of a new Chevrolet vehicle, you are
automatically enrolled in the Chevrolet Roadside
Assistance program.
Who is Covered?
Roadside Assistance coverage is for the vehicle
operator, regardless of ownership. In Canada,
a person driving this vehicle without the consent
of the owner is not eligible for coverage.
The following services are provided in the U.S.
during the Bumper-to-Bumper warranty period and,
in Canada, during the Base Warranty coverage
period of the New Vehicle Limited Warranty, up to a
maximum coverage of $100.
Fuel Delivery:Delivery of enough fuel for the
vehicle to get to the nearest service station
(approximately $5 in Canada). Service toprovide diesel may be restricted. For safety
reasons, propane and other alternative fuels
will not be provided through this service.
Lock-out Service:To ensure security, the
driver must present personal identication
before lock-out service is provided. In Canada,
the vehicle registration is also required.
Lock-out service will be covered at no charge if
you are unable to gain entry into your vehicle.
A remote unlock may be available if you have
an active OnStar
®subscription.
Emergency Tow From a Public Roadway
or Highway:Tow to the nearest dealership
for warranty service or in the event of a
vehicle-disabling accident. Winch-out
assistance when the vehicle is mired in sand,
mud, or snow.
Flat Tire Change:Installation of a spare tire in
good condition, when equipped and properly
inated, is covered at no charge. The customer
is responsible for the repair or replacement of
the tire if not covered by a warrantable failure.
Jump Start:No-start occurrences which
require a battery jump start will be covered at
no charge.
466

Trip Routing Service (Canada only):Upon
request, Roadside Assistance will send you
detailed, computer personalized maps,
highlighting your choice of either the most
direct route or the most scenic route to your
destination, anywhere in North America,
along with helpful travel information pertaining
to your trip.
We will make every attempt to send your
personalized trip routing as quickly as possible,
but it is best to allow three weeks before your
planned departure date. Trip routing requests
will be limited to six per calendar year.
Trip Interruption Benets and Assistance
(Canada only):In the event of a warranty
related vehicle disablement, while en route and
over 250 kilometres from original point of
departure, you may qualify for trip interruption
expense assistance. This assistance covers
reasonable reimbursement of up to a maximum
of $500 (Canadian) for (A) meals (maximum of
$50/day), (B) lodging (maximum of $100/night)
and (C) alternate ground transportation
(maximum of $40/day). This benet is to assist
you with some of the unplanned expense
you may incur while waiting for your vehicle
to be repaired.Pre-authorization, original detailed receipts and
a copy of the repair order are required.
Once authorization has been given, your
advisor will help you make any necessary
arrangements and explain how to claim for trip
interruption expense assistance.
Alternative Service (Canada only):There
may be times, when Roadside Assistance
cannot provide timely assistance, your advisor
may authorize you to secure local emergency
road service, and you will be reimbursed up to
$100 upon submission of the original receipt to
Roadside Assistance.
In many instances, mechanical failures are
covered under Chevrolet’s Bumper-to-Bumper
warranty, and the duration of the Base Warranty
Coverage for Canadian customers of the new
Vehicle Limited Warranty. However, any cost for
parts and labor for non-warranty repairs are
the responsibility of the driver.
467

Transportation Options
Warranty service can generally be completed
while you wait. However, if you are unable to
wait, GM helps to minimize your inconvenience
by providing several transportation options.
Depending on the circumstances, your dealer
can offer you one of the following:
Shuttle Service
Shuttle service is the preferred means of offering
Courtesy Transportation and participating
dealers can provide you with shuttle service to get
you to your destination with minimal interruption
of your daily schedule. This includes one-way
or round trip shuttle service within reasonable time
and distance parameters for the dealer’s area.
Public Transportation or
Fuel Reimbursement
If your vehicle requires overnight warranty repairs,
and public transportation is used as “shuttle
service”, the reimbursement is limited to
the associated shuttle allowance and must be
supported by original receipts. In addition,for U.S. customers, should you arrange
transportation through a friend or relative, limited
reimbursement for reasonable fuel expenses
may be available. Claim amounts should reect
actual costs and be supported by original receipts.
Courtesy Rental Vehicle
Your dealer may arrange to provide you with
a courtesy rental vehicle or reimburse you for
a rental vehicle that you obtain if your vehicle
is kept for an overnight warranty repair. Rental
reimbursement will be limited and must be
supported by original receipts. This requires that
you sign and complete a rental agreement
and meet state/provincial, local, and rental vehicle
provider requirements. Requirements vary and
may include minimum age requirements, insurance
coverage, credit card, etc. You are responsible
for fuel usage charges and may also be
responsible for taxes, levies, usage fees,
excessive mileage, or rental usage beyond the
completion of the repair.
Generally it is not possible to provide a like-vehicle
as a courtesy rental.
470

If possible, call your insurance company from
the scene of the accident. They will walk you
through the information they will need. If
they ask for a police report, phone or go to
the police department headquarters the
next day and you can get a copy of the report
for a nominal fee. In some states/provinces
with “no fault” insurance laws, a report may not
be necessary. This is especially true if there
are no injuries and both vehicles are driveable.
Choose a reputable collision repair facility
for your vehicle. Whether you select a
dealer/retailer or a private collision repair
facility to x the damage, make sure you are
comfortable with them. Remember, you
will have to feel comfortable with their work
for a long time.
Once you have an estimate, read it carefully
and make sure you understand what work
will be performed on your vehicle. If you have
a question, ask for an explanation. Reputable
shops welcome this opportunity.
Managing the Vehicle Damage
Repair Process
In the event that your vehicle requires damage
repairs, GM recommends that you take an active
role in its repair. If you have a pre-determined
repair facility of choice, take your vehicle there,
or have it towed there. Specify to the facility
that any required replacement collision parts be
original equipment parts, either new Genuine
GM parts or recycled original GM parts.
Remember, recycled parts will not be covered
by your GM vehicle warranty.
Insurance pays the bill for the repair, but you must
live with the repair. Depending on your policy
limits, your insurance company may initially value
the repair using aftermarket parts. Discuss this
with your repair professional, and insist on
Genuine GM parts. Remember if your vehicle
is leased you may be obligated to have the vehicle
repaired with Genuine GM parts, even if your
insurance coverage does not pay the full cost.
474

Event Data Recorders
Some information about your vehicle’s performance
and how it is driven may be recorded on various
modules if a crash occurs. Some people refer to
these modules asevent data recorders (EDRs).
These modules may record several seconds of
pre-crash and crash data, such as data related to
engine speed, brake application, throttle
position, vehicle speed, yaw rate, steering
wheel angle, lateral acceleration, safety belt
usage, airbag readiness, airbag performance
andthe severity of the collision.Unlike the
ight data recorders on airplanes, these modules
do not record sounds or conversations.To retrieve this data, special equipment and
access to the vehicle or the module that stores
the data are required. Certain data may also
be sent to or retrieved by OnStar®(see below).
GM will not access this information or share it
with others except: with the consent of the
vehicle owner or, if the vehicle is leased, with the
consent of the lessee; in response to an official
request of police or similar government office;
as part of GM’s defense of litigation through
the discovery process; or, as required by law.
Data that GM collects or receives may also
be used for GM research needs or may be
made available to others for research purposes,
where a need is shown and the data is not tied
to a specic vehicle or vehicle owner.
Others may be able to retrieve this data if they
have access to the vehicle and have the special
equipment necessary to download the data.
479