def CHEVROLET COLORADO 2018 Service Manual
[x] Cancel search | Manufacturer: CHEVROLET, Model Year: 2018, Model line: COLORADO, Model: CHEVROLET COLORADO 2018Pages: 421, PDF Size: 5.58 MB
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Chevrolet Colorado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349743) - 2018 - crc - 10/12/17
382 Customer Information
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . 382
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . . 384
Customer Assistance for Text Telephone (TTY) Users . . . . . 385
Online Owner Center . . . . . . . . . 385
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 386
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 386
Scheduling Service Appointments . . . . . . . . . . . . . . . 388
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 388
Collision Damage Repair . . . . . 389
Service Publications Ordering Information . . . . . . . . . . . . . . . . . . 391
Radio Frequency Statement . . . . . . . . . . . . . . . . . . . 392
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . . . 393
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . . . 393
Reporting Safety Defects to General Motors . . . . . . . . . . . . . 393
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . . . 394
Event Data Recorders . . . . . . . . 394
OnStar . . . . . . . . . . . . . . . . . . . . . . . 395
Infotainment System . . . . . . . . . . 395
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Chevrolet. Normally, any concerns
with the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.
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Customer Information 393
Reporting Safety
Defects
Reporting Safety Defects
to the United States
Government
If you believe that your vehicle
has a defect which could cause
a crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
General Motors.
If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that
a safety defect exists in a group
of vehicles, it may order a recall
and remedy campaign.
However, NHTSA cannot
become involved in individual
problems between you, your
dealer, or General Motors.To contact NHTSA, you may call
the Vehicle Safety Hotline
toll-free at 1-888-327-4236 (TTY:
1-800-424-9153); go to
http://
www.safercar.gov; or write to:
Administrator, NHTSA
1200 New Jersey Avenue, S.E.
Washington, D.C. 20590
You can also obtain other
information about motor vehicle
safety from http://
www.safercar.gov
.
Reporting Safety Defects
to the Canadian
Government
If you live in Canada, and you
believe that the vehicle has a
safety defect, notify Transport
Canada immediately, and notify
General Motors of Canada
Company. Call Transport
Canada at 1-800-333-0510;
go to:
www.tc.gc.ca/recalls (English) www.tc.gc.ca/rappels (French)
or write to:
Transport Canada
Motor Vehicle Safety Directorate
Defect Investigations and
Recalls Division
80 Noel Street
Gatineau
,QC J8Z 0A1
Reporting Safety Defects
to General Motors
In addition to notifying NHTSA (or
Transport Canada) in a situation like
this, notify General Motors.
Call 1-800-222-1020, or write:
Chevrolet Motor Division
Chevrolet Customer Assistance
Center
P.O. Box 33170
Detroit, MI 48232-5170
In Canada, call 1-800-263-3777
(English) or 1-800-263-7854
(French), or write:
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Customer Information 395
These data can help provide a
better understanding of the
circumstances in which crashes and
injuries occur.
Note
EDR data are recorded by your
vehicle only if a non-trivial crash
situation occurs; no data are
recorded by the EDR under normal
driving conditions and no personal
data (e.g., name, gender, age, and
crash location) are recorded.
However, other parties, such as law
enforcement, could combine the
EDR data with the type of
personally identifying data routinely
acquired during a crash
investigation.
To read data recorded by an EDR,
special equipment is required, and
access to the vehicle or the EDR is
needed. In addition to the vehicle
manufacturer, other parties, such as
law enforcement, that have the
special equipment, can read the
information if they have access to
the vehicle or the EDR.GM will not access these data or
share it with others except: with the
consent of the vehicle owner or,
if the vehicle is leased, with the
consent of the lessee; in response
to an official request by police or
similar government office; as part of
GM's defense of litigation through
the discovery process; or, as
required by law. Data that GM
collects or receives may also be
used for GM research needs or may
be made available to others for
research purposes, where a need is
shown and the data is not tied to a
specific vehicle or vehicle owner.
OnStar
If the vehicle is equipped with
OnStar and has an active service
plan, additional data may be
collected through the OnStar
system. This includes information
about the vehicle’s operation;
collisions involving the vehicle; the
use of the vehicle and its features;
and, in certain situations, the
location and approximate GPS
speed of the vehicle. Refer to theOnStar Terms and Conditions and
Privacy Statement on the OnStar
website.
See
OnStar Additional Information
0 402.
Infotainment System
If the vehicle is equipped with a
navigation system as part of the
infotainment system, use of the
system may result in the storage of
destinations, addresses, telephone
numbers, and other trip information.
See the infotainment manual for
information on stored data and for
deletion instructions.
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OnStar 399
Get My Destination1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Get my destination.”
System responds with the
address and distance to the
destination, then responds with
“OnStar ready,” then a tone.
Send Destination to Vehicle
Directions can be sent to the
vehicle’s navigation screen,
if equipped.
Press
Q, then ask the Advisor to
download directions to the vehicle’s
navigation system, if equipped. After
the call ends, the navigation screen
will provide prompts to begin driving
directions. Routes that are sent to
the navigation screen can only be
canceled through the navigation
system.
See www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Connections
The following OnStar services help
with staying connected.
For coverage maps, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Ensuring Security
. Change the default passwords
for the Wi-Fi hotspot and
myChevrolet mobile application.
Make these passwords different
from each other and use a
combination of letters, numbers,
and symbols to increase the
security.
. Change the default name of the
SSID (Service Set Identifier).
This is your network’s name that
is visible to other wireless
devices. Choose a unique name
and avoid family names or
vehicle descriptions.
OnStar Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in
Wi-Fi hotspot that provides access
to the Internet and web content at 4G LTE speed. Up to seven mobile
devices can be connected. A data
plan is required. Use the in-vehicle
controls only when it is safe to
do so.
1. To retrieve Wi-Fi hotspot information, press
=to open
the OnStar app on the
infotainment display, then
select Wi-Fi Hotspot. On some
vehicles, touch Wi-Fi or Wi-Fi
Settings on the screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID),
password, and on some
vehicles, the connection type
(no Internet connection, 3G,
4G, 4G LTE), and signal quality
(poor, good, excellent).
3. To change the SSID or password, press
Qor call
1-888-4ONSTAR to connect
with an Advisor. On some
vehicles, the SSID and
password can be changed in
the Wi-Fi Hotspot menu.
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406 OnStar
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Page 411 of 421

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410 Index
Center High-MountedStoplamp (CHMSL) and
Cargo Lamp . . . . . . . . . . . . . . . . . . . 304
Chains, Tire . . . . . . . . . . . . . . . . . . . . 332
Charging Wireless . . . . . . . . . . . . . . . . . . . . . . .110
Charging System Light . . . . . . . . . 120
Check
Engine Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . 120
Ignition Transmission Lock . . . 299
Child Restraints Infants and Young Children . . . . . 74
Lower Anchors and Tethersfor Children . . . . . . . . . . . . . . . . . . . 80
Older Children . . . . . . . . . . . . . . . . . . 73
Securing . . . . . . . . . . . . . . . . . . . . 94, 99
Systems . . . . . . . . . . . . . . . . . . . . . . . . 77
Circuit Breakers . . . . . . . . . . . . . . . . 305
Cleaning Exterior Care . . . . . . . . . . . . . . . . . 353
Interior Care . . . . . . . . . . . . . . . . . . 358
Climate Control Systems . . . . . . . 191 Air Conditioning . . . . . . . . . . . . . . 191
Automatic . . . . . . . . . . . . . . . . . . . . . 193
Heating . . . . . . . . . . . . . . . . . . . . . . . 191
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Cluster, Instrument . . . . . . . . 112, 114 Clutch, Hydraulic . . . . . . . . . . . . . . . 285
Collision Damage Repair . . . . . . . 389
Compact Spare Tire . . . . . . . . . . . . 343
Compartments
Storage . . . . . . . . . . . . . . . . . . . . . . . 103
Compass . . . . . . . . . . . . . . . . . . . . . . . 108
Connections OnStar . . . . . . . . . . . . . . . . . . . . . . . 399
Control Hill Descent . . . . . . . . . . . . . . . . . . 243
Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 240
Control Light Hill Descent . . . . . . . . . . . . . . . . . . 124
Control of a Vehicle . . . . . . . . . . . . . 199
Convex Mirrors . . . . . . . . . . . . . . . . . . 38
Coolant Engine Temperature Gauge . . .117
Cooling . . . . . . . . . . . . . . . . . . . . 191, 193
Cooling System . . . . . . . . . . . . . . . . . 287
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 388
Cruise Control . . . . . . . . . . . . . . . . . . 247 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Cupholders . . . . . . . . . . . . . . . . . . . . . 103
Customer Assistance . . . . . . . . . . . 385
Offices . . . . . . . . . . . . . . . . . . . . . . . . 384 Customer Assistance (cont'd)
Text Telephone (TTY)
Users . . . . . . . . . . . . . . . . . . . . . . . 385
Customer Information
Service PublicationsOrdering Information . . . . . . . . 391
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 382
D
Damage Repair, Collision . . . . . . . 389
Danger, Warning, and Caution . . . . 2
Data CollectionInfotainment System . . . . . . . . . . 395
OnStar . . . . . . . . . . . . . . . . . . . . . . . 395
Data Recorders, Event . . . . . . . . . 394
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 144
Defensive Driving . . . . . . . . . . . . . . . 199
Delayed Locking . . . . . . . . . . . . . . . . . 34
Diagnostics
OnStar . . . . . . . . . . . . . . . . . . . . . . . 401
Differential, Limited-Slip . . . . . . . . 245
Distracted Driving . . . . . . . . . . . . . . . 198
Dome Lamps . . . . . . . . . . . . . . . . . . . 147
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . 128
Delayed Locking . . . . . . . . . . . . . . . . 34
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Index 411
Door (cont'd)Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Power Locks . . . . . . . . . . . . . . . . . . . . 34
Drive Belt Routing, Engine . . . . . . 381
Driver Information
Center (DIC) . . . . . . . . . . . . . 129, 131
Driver Mode Control . . . . . . . . . . . . 244
Driving Characteristics and
Towing Tips . . . . . . . . . . . . . . . . . 259
Defensive . . . . . . . . . . . . . . . . . . . . . 199
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 199
For Better Fuel Economy . . . . . . . 26
Hill and Mountain Roads . . . . . . 207
If the Vehicle is Stuck . . . . . . . . . 209
Loss of Control . . . . . . . . . . . . . . . 201
Off-Road . . . . . . . . . . . . . . . . . . . . . 201
Off-Road Recovery . . . . . . . . . . . 200
Vehicle Load Limits . . . . . . . . . . . 210
Wet Roads . . . . . . . . . . . . . . . . . . . 206
Winter . . . . . . . . . . . . . . . . . . . . . . . . 207
E
Electrical Equipment, Add-On . . . . . . . . . . . . . . . . . . . . . . . 272
Electrical System Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 306 Electrical System (cont'd)
Fuses and Circuit Breakers . . . 305
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 310
Overload . . . . . . . . . . . . . . . . . . . . . 305
Emergency OnStar . . . . . . . . . . . . . . . . . . . . . . . 397
Engine Air Cleaner/Filter . . . . . . . . . . . . . 286
Check Light (Malfunction
Indicator) . . . . . . . . . . . . . . . . . . . . 120
Compartment Overview . . . . . . . 278
Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . .117
Cooling System . . . . . . . . . . . . . . . 287
Drive Belt Routing . . . . . . . . . . . . 381
Exhaust . . . . . . . . . . . . . . . . . . . . . . 223
Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . 292
Heater . . . . . . . . . . . . . . . . . . . . . . . . 219
Oil Life System . . . . . . . . . . . . . . . 283
Oil Pressure Light . . . . . . . . . . . . 126
Overheating . . . . . . . . . . . . . . . . . . 291
Power Messages . . . . . . . . . . . . . 135
Running While Parked . . . . . . . . 223
Starting . . . . . . . . . . . . . . . . . . . . . . . 218
Entry Lighting . . . . . . . . . . . . . . . . . . . 148
Equipment, Towing . . . . . . . . . . . . . 264
Event Data Recorders . . . . . . . . . . 394 Exit Lighting . . . . . . . . . . . . . . . . . . . . 148
Extender, Seat Belt . . . . . . . . . . . . . . 58
Exterior Lamp Controls . . . . . . . . . 142
Exterior Lamps Off Reminder . . . 143
Exterior Lighting Battery
Saver . . . . . . . . . . . . . . . . . . . . . . . . . 149
F
FanEngine . . . . . . . . . . . . . . . . . . . . . . . . 292
Filter, Engine Air Cleaner . . . . . . . . . . . 286
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 143
Flashers, Hazard Warning . . . . . . 145
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 332 Changing . . . . . . . . . . . . . . . . . . . . . 334
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 361
Fluid
Automatic Transmission . . . . . . 285
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 294
Four-Wheel DriveTransfer Case . . . . . . . . . . . . . . . 231
Washer . . . . . . . . . . . . . . . . . . . . . . . 293
Fog Lamps . . . . . . . . . . . . . . . . . . . . . 146
Folding Mirrors . . . . . . . . . . . . . . . . . . 39
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . 251
Four-Wheel Drive . . . . . . . . . . 231, 296
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416 Index
Replacing LATCH SystemParts after a Crash . . . . . . . . . . . . . 94
Replacing Seat Belt System Parts after a Crash . . . . . . . . . . . . . 59
Reporting Safety Defects Canadian Government . . . . . . . . 393
General Motors . . . . . . . . . . . . . . . 393
U.S. Government . . . . . . . . . . . . . 393
Restraints Where to Put . . . . . . . . . . . . . . . . . . . 78
Retained Accessory
Power (RAP) . . . . . . . . . . . . . . . . . . 220
Ride Control Systems Enhanced TractionSystem (ETS) . . . . . . . . . . . . . . . 245
Roads
Driving, Wet . . . . . . . . . . . . . . . . . . 206
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . . . . 386
Rotation, Tires . . . . . . . . . . . . . . . . . . 325
Routing, Engine Drive Belt . . . . . . 381
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . . . 223
S
Safety Defects ReportingCanadian Government . . . . . . . . 393
General Motors . . . . . . . . . . . . . . . 393 Safety Defects Reporting (cont'd)
U.S. Government . . . . . . . . . . . . . 393
Safety Locks . . . . . . . . . . . . . . . . . . . . . 35
Safety System Check . . . . . . . . . . . . 59
Satellite Radio . . . . . . . . . . . . . . . . . . 156
Scheduling Appointments . . . . . . . 388
Seat Belts . . . . . . . . . . . . . . . . . . . . . . . 53 Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Extender . . . . . . . . . . . . . . . . . . . . . . . . 58
How to Wear Seat BeltsProperly . . . . . . . . . . . . . . . . . . . . . . . 54
Lap-Shoulder Belt . . . . . . . . . . . . . . 55
Reminders . . . . . . . . . . . . . . . . . . . . .118
Replacing after a Crash . . . . . . . . 59
Use During Pregnancy . . . . . . . . . . 58
Seats Adjustment, Front . . . . . . . . . . . . . . . 47
Head Restraints . . . . . . . . . . . . . . . . 46
Heated Front . . . . . . . . . . . . . . . . . . . 49
Lumbar Adjustment, Front . . . . . . 48
Power Adjustment, Front . . . . . . . 48
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Reclining Seatbacks . . . . . . . . . . . . 48
Underseat Storage . . . . . . . . . . . 104
Securing Child Restraints . . . . 94, 99
Security Light . . . . . . . . . . . . . . . . . . . . . . . . . . 127
OnStar . . . . . . . . . . . . . . . . . . . . . . . 398 Security (cont'd)
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . 36
Vehicle Alarm . . . . . . . . . . . . . . . . . . . 36
Service
Accessories andModifications . . . . . . . . . . . . . . . . 276
Climate Control System . . . . . . . 191
Doing Your Own Work . . . . . . . . 276
Maintenance Records . . . . . . . . 377
Maintenance, General Information . . . . . . . . . . . . . . . . . . 363
Parts Identification Label . . . . . 378
Publications Ordering Information . . . . . . . . . . . . . . . . . . 391
Scheduling Appointments . . . . . 388
Services Special Application . . . . . . . . . . . 370
Servicing the Airbag . . . . . . . . . . . . . 70
Shift Lock Control Function
Check, Automatic
Transmission . . . . . . . . . . . . . . . . . . 299
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . 221
Out of Park . . . . . . . . . . . . . . . . . . . 222
Signals, Turn and Lane-Change . . . . . . . . . . . . . . . . . 145
Software Updates . . . . . . . . . . . . . . 153
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Index 417
Spare TireCompact . . . . . . . . . . . . . . . . . . . . . . 343
Special Application Services . . . . 370
Specifications and Capacities . . . . . . . . . . . . . . . . . . . . . 379
Speedometer . . . . . . . . . . . . . . . . . . . 116
StabiliTrak OFF Light . . . . . . . . . . . . . . . . . . . . . 125
Start Assist, Hill . . . . . . . . . . . . . . . . . 240
Start Vehicle, Remote . . . . . . . . . . . 32
Starter Switch Check . . . . . . . . . . . 298
Starting the Engine . . . . . . . . . . . . . 218
Steering . . . . . . . . . . . . . . . . . . . . . . . . 200 Wheel Adjustment . . . . . . . . . . . . 106
Wheel Controls . . . . . . . . . . . . . . . 106
Stoplamps and Back-up Lamps
Bulb Replacement . . . . . . . . . . . . 303
Storage Areas Center Console . . . . . . . . . . . . . . . 104
Glove Box . . . . . . . . . . . . . . . . . . . . 103
Sunglasses . . . . . . . . . . . . . . . . . . . 104
Underseat . . . . . . . . . . . . . . . . . . . . 104
Storage Compartments . . . . . . . . . 103
Struts Gas . . . . . . . . . . . . . . . . . . . . . . . . . . . 301
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 209
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . 44
Sunglass Storage . . . . . . . . . . . . . . . 104 Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System
Forward CollisionAlert (FCA) . . . . . . . . . . . . . . . . . . 251
Infotainment . . . . . . . . . . . . . 150, 395
T
Tachometer . . . . . . . . . . . . . . . . . . . . . 116
Tailgate . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Taillamps Bulb Replacement . . . . . . . . . . . . 303
Text Messaging . . . . . . . . . . . . . . . . . 183
Text Telephone (TTY) Users . . . . 385
Theft-Deterrent Systems . . . . . . . . . 38
Immobilizer . . . . . . . . . . . . . . . . . . . . . 37
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 312 All-Season . . . . . . . . . . . . . . . . . . . . 313
All-Terrain . . . . . . . . . . . . . . . . . . . . 314
Buying New Tires . . . . . . . . . . . . . 327
Chains . . . . . . . . . . . . . . . . . . . . . . . . 332
Changing . . . . . . . . . . . . . . . . . . . . . 334
Compact Spare . . . . . . . . . . . . . . . 343
Designations . . . . . . . . . . . . . . . . . 316
Different Size . . . . . . . . . . . . . . . . . 329
Full-Size Spare . . . . . . . . . . . . . . . 344
If a Tire Goes Flat . . . . . . . . . . . . 332
Inspection . . . . . . . . . . . . . . . . . . . . 325 Tires (cont'd)
Pressure . . . . . . . . . . . . . . . . . . . . . . 320
Pressure Light . . . . . . . . . . . . . . . . 126
Pressure Monitor Operation . . 322
Pressure Monitor System . . . . . 321
Rotation . . . . . . . . . . . . . . . . . . . . . . 325
Sidewall Labeling . . . . . . . . . . . . . 314
Terminology and Definitions . . 317
Uniform Tire Quality
Grading . . . . . . . . . . . . . . . . . . . . . 329
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . . . 331
Wheel Replacement . . . . . . . . . . 331
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . 326
Winter . . . . . . . . . . . . . . . . . . . . . . . . 313
Tow/Haul Mode . . . . . . . . . . . . . . . . . 229
Tow/Haul Mode Light . . . . . . . . . . . 124
Towing Driving Characteristics . . . . . . . . 259
Equipment . . . . . . . . . . . . . . . . . . . . 264
General Information . . . . . . . . . . 259
Recreational Vehicle . . . . . . . . . . 348
Trailer . . . . . . . . . . . . . . . . . . . . . . . . 261
Trailer Sway Control (TSC) . . . 271
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 348