Onstar CHEVROLET COLORADO 2020 Owner's Manual

Chevrolet Colorado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566640) - 2020 - CRC - 9/30/19
ContentsIntroduction . . . . . . . . . . . . . . . . . . . . . . 2
Keys, Doors, and Windows . . . . . . 9
Seats and Restraints . . . . . . . . . . . 27
Storage . . . . . . . . . . . . . . . . . . . . . . . . . 88
Instruments and Controls . . . . . . . 90
Lighting . . . . . . . . . . . . . . . . . . . . . . . 124
Infotainment System . . . . . . . . . . 132
Climate Controls . . . . . . . . . . . . . . 133
Driving and Operating . . . . . . . . . 140
Vehicle Care . . . . . . . . . . . . . . . . . . 222
Service and Maintenance . . . . . 313
Technical Data . . . . . . . . . . . . . . . . 329
Customer Information . . . . . . . . . 333
Reporting Safety Defects . . . . . . 343
OnStar . . . . . . . . . . . . . . . . . . . . . . . . 347
Connected Services . . . . . . . . . . . 353
Index . . . . . . . . . . . . . . . . . . . . 356

Chevrolet Colorado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566640) - 2020 - CRC - 9/30/19
12 Keys, Doors, and Windows
learned and all previously
known keys will no longer work
with the vehicle.
6. To learn the second key, turn the ignition off. Insert the
second key to be learned and
turn the ignition on.
After two keys are learned, the
remaining keys can be learned by
following the procedure in
“Programming with Two
Recognized Keys.”
If it becomes difficult to turn a key,
inspect the key blade for debris.
Periodically clean with a brush
or pick.
See your dealer if a replacement
key or additional key is needed.
If locked out of the vehicle, see
Roadside Assistance Program
0 337.
With an active OnStar or connected
service plan, an OnStar Advisor
may remotely unlock the vehicle.
See OnStar Overview 0347.Remote Keyless Entry
(RKE) System
See Radio Frequency Statement
0 343.
If there is a decrease in the Remote
Keyless Entry (RKE) operating
range:
. Check the distance. The
transmitter may be too far from
the vehicle.
. Check the location. Other
vehicles or objects may be
blocking the signal.
. Check the transmitter's battery.
See “Battery Replacement” later
in this section.
. If the transmitter is still not
working correctly, see your
dealer or a qualified technician
for service.
Remote Keyless Entry
(RKE) System Operation
The RKE transmitter functions may
work up to 60 m (197 ft) away from
the vehicle. Other conditions can affect the
performance of the transmitter. See
Remote Keyless Entry (RKE)
System
012.
With Remote Start, without Similar
/:If equipped,/is used to start
the engine from outside the vehicle
using the RKE transmitter. See
Remote Vehicle Start 015.
Q:Press to lock all doors and the
tailgate.
If enabled, the turn signal lamps
flash once to indicate locking has
occurred. If enabled, the horn chirps

Chevrolet Colorado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566640) - 2020 - CRC - 9/30/19
Keys, Doors, and Windows 23
1. When the approaching vehicleis a long distance away, the
image in the main mirror is
small and near the inboard
edge of the mirror.
2. As the vehicle gets closer, the image in the main mirror gets
larger and moves outboard.
3. As the vehicle enters the blind zone, the image transitions
from the main mirror to the
blind spot mirror.
4. When the vehicle is in the blind zone, the image only appears
in the blind spot mirror.
Using the Outside Mirror with
the Blind Spot Mirror
1. Set the main mirror so that theside of the vehicle can just be
seen and the blind spot mirror
has an unobstructed view.
2. When checking for traffic or before changing a lane, look at
the main driver/passenger side
mirror to observe traffic in the
adjacent lane, behind your
vehicle. Check the blind spot mirror for a vehicle in the blind
zone. Then, glance over your
shoulder to double check
before moving slowly into the
adjacent lane.
Interior Mirrors
Interior Rearview Mirrors
Adjust the rearview mirror for a clear
view of the area behind your
vehicle.
If equipped with OnStar, the vehicle
may have three control buttons at
the bottom of the mirror. See
OnStar
Overview 0347.
To avoid accidental OnStar calls,
clean the mirror with the ignition off.
Do not spray glass cleaner directly
on the mirror. Use a soft towel
dampened with water.
Manual Rearview Mirror
If equipped, push the tab forward for
daytime use and pull it rearward for
nighttime use to avoid glare from
the headlamps from behind.

Chevrolet Colorado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566640) - 2020 - CRC - 9/30/19
164 Driving and Operating
Warning (Continued)
Failure to use the
recommended extension
cord in good operating
condition, or using a
damaged heater or
extension cord, could make
it overheat and cause a fire,
property damage, electric
shock, and injury.
. Do not operate the vehicle
with the heater cord
permanently attached to the
vehicle. Possible heater
cord and thermostat
damage could occur.
. While in use, do not let the
heater cord touch vehicle
parts or sharp edges. Never
close the hood on the
heater cord.
. Before starting the vehicle,
unplug the cord, reattach
the cover to the plug, and
securely fasten the cord.
Keep the cord away from
any moving parts. 4. Before starting the engine, be
sure to unplug and store the
cord as it was before to keep it
away from moving engine
parts. If you do not, it could be
damaged.
The length of time the heater should
remain plugged in depends on
several factors. Ask a dealer in the
area where you will be parking the
vehicle for the best advice on this.
Retained Accessory
Power (RAP)
When the ignition is turned from on
to off, the following features (if
equipped) will continue to function
for up to 10 minutes, or until the
driver door is opened. These
features will also work when the
ignition is in RUN or ACC/
ACCESSORY:
. Infotainment System
. Power Windows (during RAP
this functionality will be lost
when any door is opened) .
Sunroof (during RAP this
functionality will be lost when
any door is opened)
. Auxiliary Power Outlet
. Audio System
. OnStar System
Shifting Into Park
{Warning
It can be dangerous to get out of
the vehicle if the shift lever is not
fully in P (Park) with the parking
brake firmly set. The vehicle can
roll. If you have left the engine
running, the vehicle can move
suddenly. You or others could be
injured. To be sure the vehicle will
not move, even when you are on
fairly level ground, use the steps
that follow. With four-wheel drive,
if the transfer case is in
N (Neutral), the vehicle will be
free to roll, even if the shift lever
is in P (Park). Be sure the transfer
(Continued)

Chevrolet Colorado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566640) - 2020 - CRC - 10/4/19
Vehicle Care 259
The vehicle may not be equipped
with all of the fuses, relays, and
features shown.Fuses
Usage
F1 Run/Crank relay control/Horn switch/
Dome lamps Fuses
Usage
F2 –
F3 –
F4 Steering wheel controls
F5 Left headlamp low beam/Front left park
lamp/Left front side
marker/Left rear side
marker
F6 –
F7 –
F8 Mirror window module
F9 Instrument panel cluster
F10 –
F11 Door latches
F12 –
F13 OnStar/HVAC
F14 Radio/Infotainment

Chevrolet Colorado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566640) - 2020 - CRC - 9/30/19
Customer Information 333
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . 333
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . . 335
Customer Assistance for Text Telephone (TTY) Users . . . . . 336
Online Owner Center . . . . . . . . . 336
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 337
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 337
Scheduling Service Appointments . . . . . . . . . . . . . . . 339
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 339
Collision Damage Repair . . . . . 340
Publication Ordering Information . . . . . . . . . . . . . . . . . . 342
Radio Frequency Statement . . . . . . . . . . . . . . . . . . . 343
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . . . 343
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . . . 344
Reporting Safety Defects to General Motors . . . . . . . . . . . . . 344
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . . . 345
Cybersecurity . . . . . . . . . . . . . . . . . 345
Event Data Recorders . . . . . . . . 345
OnStar . . . . . . . . . . . . . . . . . . . . . . . 346
Infotainment System . . . . . . . . . . 346
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Chevrolet. Normally, any concerns
with the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.
STEP TWO : If after contacting a
member of dealership management,
it appears your concern cannot be

Chevrolet Colorado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566640) - 2020 - CRC - 9/30/19
336 Customer Information
Telephone devices (TTYs))
Roadside Assistance:
1-800-268-6800
Overseas
Please contact the local General
Motors Business Unit.
Customer Assistance for
Text Telephone (TTY)
Users
To assist customers who are deaf,
hard of hearing, or speech-impaired
and who use Text Telephones
(TTYs), Chevrolet has TTY
equipment available at its Customer
Assistance Center. Any TTY user in
the U.S. can communicate with
Chevrolet by dialing:
1-800-833-2438. TTY users in
Canada can dial 1-800-263-3830.
Online Owner Center
Online Owner Experience
(U.S.) my.chevrolet.com
The Chevrolet online owner
experience allows access to videos,
articles, and vehicle health specific
to your Chevrolet as well as your
OnStar Account information all in
one place.
Membership Benefits
E:Download owner ’s manuals
and view vehicle-specific how-to
videos.
G: View maintenance schedules,
alerts, and Vehicle Diagnostic
Information. Schedule service
appointments.
I: View and print dealer-recorded
service records and self-recorded
service records.
D: Select a preferred dealer and
view locations, maps, phone
numbers, and hours.
r: Track your vehicle’s warranty
information.
J: View active recalls by Vehicle
Identification Number (VIN). See
Vehicle Identification Number (VIN)
0 329.
H:Compare and shop for
Chevrolet and OnStar plans and
services. View GM Card and
SiriusXM information (if equipped).
F: Chat with online help
representatives.
See my.chevrolet.com to register
your vehicle.
Chevrolet Owner Centre
(Canada) mychevrolet.ca
Visit the Chevrolet Owner Centre at
mychevrolet.ca (English) or
my.chevrolet.ca (French) to access
similar benefits to the U.S. site.

Chevrolet Colorado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566640) - 2020 - CRC - 9/30/19
338 Customer Information
.Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in the
sand, mud, or snow.
. Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 500 miles.
Services Not Included in
Roadside Assistance
.
Impound towing caused by
violation of any laws
. Legal fines
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel Delivery: Reimbursement
is up to 7 liters. If available,
diesel fuel delivery may be restricted. Propane and other
fuels are not provided through
this service.
. Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Assistance: Must be over
150 km from where your trip was
started to qualify.
Pre-authorization, original
detailed receipts, and a copy of
the repair orders are required.
Once authorization has been
received, the Roadside
Assistance advisor will help to
make arrangements and explain
how to receive payment.
. Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will
receive payment, up to $100,
after sending the original receipt
to Roadside Assistance.
Mechanical failures may be
covered, however any cost for

Chevrolet Colorado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566640) - 2020 - CRC - 9/30/19
346 Customer Information
.Whether or not the driver and
passenger safety belts were
buckled/fastened;
. How far (if at all) the driver was
depressing the accelerator and/
or brake pedal; and,
. How fast the vehicle was
traveling.
These data can help provide a
better understanding of the
circumstances in which crashes and
injuries occur.
Note
EDR data are recorded by your
vehicle only if a non-trivial crash
situation occurs; no data are
recorded by the EDR under normal
driving conditions and no personal
data (e.g., name, gender, age, and
crash location) are recorded.
However, other parties, such as law
enforcement, could combine the
EDR data with the type of
personally identifying data routinely
acquired during a crash
investigation. To read data recorded by an EDR,
special equipment is required, and
access to the vehicle or the EDR is
needed. In addition to the vehicle
manufacturer, other parties, such as
law enforcement, that have the
special equipment, can read the
information if they have access to
the vehicle or the EDR.
GM will not access these data or
share it with others except: with the
consent of the vehicle owner or,
if the vehicle is leased, with the
consent of the lessee; in response
to an official request by police or
similar government office; as part of
GM's defense of litigation through
the discovery process; or, as
required by law. Data that GM
collects or receives may also be
used for GM research needs or may
be made available to others for
research purposes, where a need is
shown and the data is not tied to a
specific vehicle or vehicle owner.OnStar
If the vehicle is equipped with
OnStar and has an active service
plan, additional data may be
collected and transmitted through
the OnStar system. This includes
information about the vehicle’s
operation; collisions involving the
vehicle; the use of the vehicle and
its features, including infotainment;
and the location and approximate
GPS speed of the vehicle. Refer to
the OnStar Terms and Conditions
and Privacy Statement on the
OnStar website.
See
OnStar Additional Information
0 349.
Infotainment System
If the vehicle is equipped with a
navigation system as part of the
infotainment system, use of the
system may result in the storage of
destinations, addresses, telephone
numbers, and other trip information.
See the infotainment manual for
information on stored data and for
deletion instructions.

Chevrolet Colorado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566640) - 2020 - CRC - 9/30/19
OnStar 347
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . . 347
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . . 348
Security . . . . . . . . . . . . . . . . . . . . . . 349
OnStar Additional Information
OnStar AdditionalInformation . . . . . . . . . . . . . . . . . . 349
OnStar Overview
=Voice Command Button
QBlue OnStar Button
>Red Emergency Button
This vehicle may be equipped with a
comprehensive, in-vehicle system
that can connect to an OnStar
Advisor for Emergency, Security,
Navigation, Connections, and
Diagnostics Services. OnStar
services may require a paid service
plan and data plan. OnStar requires
the vehicle battery and electrical
system, cellular service, and GPS
satellite signals to be available and
operating. OnStar acts as a link to
existing emergency service
providers. OnStar may collect
information about you and your
vehicle, including location information. See OnStar User
Terms, Privacy Statement, and
Software Terms for more details
including system limitations at
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
The OnStar system status light is
next to the OnStar buttons. If the
status light is:
.
Solid Green: System is ready.
. Flashing Green: On a call.
. Red: Indicates a problem.
. Off: System is off. Press
Qtwice
to speak with an OnStar Advisor.
Press
Qor call 1-888-4ONSTAR
(1-888-466-7827) to speak to an
Advisor.
Functionality of the Voice Command
button may vary by vehicle and
region.
Press
=to:
. Open the OnStar app on the
infotainment display. See the
infotainment manual for
information on how to use the
OnStar app.