phone CHEVROLET CORVETTE 2011 6.G Owner's Manual
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Page 221 of 428

Black plate (23,1)Chevrolet Corvette Owner Manual - 2011
Infotainment System 7-23
Three‐Way Calling
Three‐way calling must be
supported on the cell phone and
enabled by the wireless service
carrier.
1. While on a call, press
bg.
2. Say “Three‐way call”.
3. Use the dial or call command to dial the number of the third party
to be called.
4. Once the call is connected, press
bgto link all the callers
together.
Ending a Call
Presscto end a call.
Muting a Call
During a call, all sounds from inside
the vehicle can be muted so that the
person on the other end of the call
cannot hear them. To mute a call, press
b
g, and then
say “Mute Call”.
To cancel mute, press
b g, and
then say “Un‐mute Call”.
Transferring a Call
Audio can be transferred between
the Bluetooth system and the cell
phone.
The cell phone must be paired
and connected with the Bluetooth
system before a call can be
transferred. The connection process
can take up to two minutes after the
ignition is turned to ON/RUN.
To Transfer Audio From the
Bluetooth System to a Cell Phone
During a call with the audio in the
vehicle:
1. Press
bg.
2. Say “Transfer Call”. To Transfer Audio to the Bluetooth
System From a Cell Phone
During a call with the audio on the
cell phone, press
b
g. The audio
transfers to the vehicle. If the audio
does not transfer to the vehicle,
use the audio transfer feature on
the cell phone. See your cell phone
manufacturers user guide for more
information.
Voice Pass-Thru
Voice pass‐thru allows access to
the voice recognition commands on
the cell phone. See your cell phone
manufacturers user guide to see if
the cell phone supports this feature.
To access contacts stored in the cell
phone:
1. Press and hold
b gfor
two seconds.
2. Say “Bluetooth”. The system
responds “Bluetooth ready”,
followed by a tone.
Page 222 of 428

Black plate (24,1)Chevrolet Corvette Owner Manual - 2011
7-24 Infotainment System
3. Say“Voice”. The system
responds “OK, accessing
The cell phone's normal prompt
messages will go through its
cycle according to the phone's
operating instructions.
Dual Tone Multi-Frequency
(DTMF) Tones
The Bluetooth system can send
numbers and the numbers stored
as name tags during a call. You
can use this feature when calling a
menu driven phone system. Account
numbers can also be stored for use.
Sending a Number or Name Tag
During a Call
1. Press
b g. The system
responds “Ready”, followed
by a tone.
2. Say “Dial”.
3. Say the number or name tag to send.
Clearing the System
Unless information is deleted out
of the in‐vehicle Bluetooth system,
it will be retained indefinitely.
This includes all saved name tags in
the phone book and phone pairing
information. For information on how
to delete this information, see the
previous sections on Deleting a
Paired Phone and Deleting
Name Tags.
Other Information
The Bluetooth®word mark and
logos are owned by the Bluetooth®
SIG, Inc. and any use of such marks
by General Motors is under license.
Other trademarks and trade names
are those of their respective owners.
See Radio Frequency Statement on
page 13‑19 for FCC information.
Page 252 of 428

Black plate (22,1)Chevrolet Corvette Owner Manual - 2011
9-22 Driving and Operating
Cell phone chargers can interfere
with the operation of the Keyless
Access System. Battery chargers
should not be plugged in when
starting or turning off the engine.
To start the vehicle, do the following:
1. For vehicles with an automatictransmission, with your foot
on the brake pedal, press the
START button located on the
instrument panel. For vehicles
with a manual transmission, you
must also press in the clutch
pedal while pressing the START
button.
If there is not a keyless access
transmitter in the vehicle or if
there is something causing
interference with it, the DIC will
display NO FOBS DETECTED.
See Key and Lock Messages on
page 5‑42 for more information. 2. When the engine begins
cranking, let go of the button and
the engine cranks automatically
until it starts. If the battery in the
keyless access transmitter is
weak, the DIC displays FOB
BATTERY LOW. You can still
drive the vehicle.
See “Battery Replacement”
under Remote Keyless Entry
(RKE) System Operation on
page 2‑3 for more information.
If the fob battery is dead, you
need to insert the fob into
the fob slot to enable engine
starting. See “NO FOBS
DETECTED” underKey and
Lock Messages on page 5‑42.
3. Do not race the engine immediately after starting it.
Operate the engine and
transmission gently until the
oil warms up and lubricates
all moving parts. 4. If the engine does not start and
no DIC message is displayed,
wait 15 seconds before trying
again to let the cranking motor
cool down.
If the engine does not start after
5-10 seconds, especially in very
cold weather (below −18°C
or 0°F), it could be flooded with
too much gasoline. Try pushing
the accelerator pedal all the way
to the floor while cranking for up
to 15 seconds maximum. Wait at
least 15 seconds between each
try, to allow the cranking motor
to cool down. When the engine
starts, let go of the accelerator.
If the vehicle starts briefly but
then stops again, repeat these
steps. This clears the extra
gasoline from the engine.
Page 281 of 428

Black plate (51,1)Chevrolet Corvette Owner Manual - 2011
Driving and Operating 9-51
Filling the Tank
{WARNING
Fuel vapor burns violently and a
fuel fire can cause bad injuries.
To help avoid injuries to you and
others, read and follow all the
instructions on the fuel pump
island. Turn off the engine when
refueling. Do not smoke near
fuel or when refueling the vehicle.
Do not use cellular phones. Keep
sparks, flames, and smoking
materials away from fuel. Do not
leave the fuel pump unattended
when refueling the vehicle. This is
against the law in some places.
Do not re-enter the vehicle while
pumping fuel. Keep children away
from the fuel pump; never let
children pump fuel.
The tethered fuel cap is located
behind a hinged fuel door on the
driver side of the vehicle.The fuel door release button is
located on the instrument panel to
the left of the steering wheel. Push
the button to release the fuel door.
Page 283 of 428

Black plate (53,1)Chevrolet Corvette Owner Manual - 2011
Driving and Operating 9-53
{WARNING
If a fire starts while you are
refueling, do not remove the
nozzle. Shut off the flow of fuel
by shutting off the pump or by
notifying the station attendant.
Leave the area immediately.
Notice: If you need a new fuel
cap, be sure to get the right type.
Your dealer can get one for you.
If you get the wrong type, it may
not fit properly. This may cause
the malfunction indicator lamp to
light and may damage the fuel
tank and emissions system. See
Malfunction Indicator Lamp on
page 5‑18.
Filling a Portable Fuel
Container
{WARNING
Never fill a portable fuel container
while it is in the vehicle. Static
electricity discharge from the
container can ignite the fuel
vapor. You can be badly burned
and the vehicle damaged if this
occurs. To help avoid injury to
you and others:
.Dispense fuel only into
approved containers.
.Do not fill a container while
it is inside a vehicle, in a
vehicle's trunk, pickup bed,
or on any surface other than
the ground.
(Continued)
WARNING (Continued)
.Bring the fill nozzle in contact
with the inside of the fill
opening before operating the
nozzle. Contact should be
maintained until the filling is
complete.
.Do not smoke while
pumping fuel.
.Do not use a cellular phone
while pumping fuel.
Page 344 of 428

Black plate (60,1)Chevrolet Corvette Owner Manual - 2011
10-60 Vehicle Care
The shorter the distance you drive
and the slower the speed, the
greater the chance that the tire will
not have to be replaced. As soon
as possible, contact the nearest
authorized GM or run-flat servicing
facility for inspection and repair or
replacement. When a tire is filled
with air, it provides a cushion
between the road and the wheel.
Because you will not have this
cushion when driving on a deflated
run-flat tire, try to avoid potholes
and other road hazards that could
damage the tire and/or wheel
beyond repair. When a tire has been
damaged, or if you have driven any
distance on a run-flat tire, check
with an authorized run-flat tire
service center to determine whether
the tire can be repaired or should be
replaced. To maintain your vehicle's
run-flat feature, all replacement tires
must be run-flat tires.To locate the nearest GM or run-flat
servicing facility, call Roadside
Assistance. For phone numbers
and Roadside Service details see
Roadside Assistance Program
(United States and Canada) on
page 13‑8
orRoadside Assistance
Program (Mexico) on page 13‑10.
The valve stems on your run-flat
tires have sensors that are part of
the Tire Pressure Monitor System
(TPMS). See Tire Pressure Monitor
System on page 10‑68. These
sensors contain batteries which are
designed to last for 10 years under
normal driving conditions. See your
dealer if you ever need to have a
wheel replaced, or if the sensors
ever need replacement. Notice:
Using liquid sealants
can damage the tire valves and
tire pressure monitor sensors
in the vehicle's run-flat tires.
This damage would not be
covered by warranty. Do not use
liquid sealants in the vehicle's
run-flat tires.
Low-Profile Tires
Low‐Profile Performance Tire
The original equipment tires on
your vehicle are classified as
low‐profile performance tires.
These tires are designed for
very responsive driving on wet
or dry pavement. You may also
notice more road noise with
low‐profile tires and that they
tend to wear faster.
Page 397 of 428

Black plate (1,1)Chevrolet Corvette Owner Manual - 2011
Customer Information 13-1
Customer
Information
Customer Information
Customer SatisfactionProcedure (United States
and Canada) . . . . . . . . . . . . . . . 13-1
Customer Satisfaction Procedure (Mexico) . . . . . . . . 13-3
Customer Assistance Offices (United States and
Canada) . . . . . . . . . . . . . . . . . . . . 13-5
Customer Assistance Offices (Mexico) . . . . . . . . . . . . . . . . . . . . 13-5
Customer Assistance for Text Telephone (TTY) Users . . . . . 13-6
Online Owner Center . . . . . . . . 13-6
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 13-7
Roadside Assistance Program (United States and
Canada) . . . . . . . . . . . . . . . . . . . . 13-8
Roadside Assistance Program (Mexico) . . . . . . . . . 13-10
Scheduling Service Appointments . . . . . . . . . . . . . 13-10 Courtesy Transportation
Program . . . . . . . . . . . . . . . . . . 13-10
Collision Damage Repair . . . 13-12
Service Publications Ordering Information . . . . . . 13-15Reporting Safety Defects
Reporting Safety Defects to
the United States
Government . . . . . . . . . . . . . . . 13-16
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . 13-16
Reporting Safety Defects to General Motors . . . . . . . . . . . 13-17
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . 13-17
Event Data Recorders . . . . . . 13-17
OnStar
®. . . . . . . . . . . . . . . . . . . . 13-18
Navigation System . . . . . . . . . 13-18
Radio Frequency Identification (RFID) . . . . . . . 13-19
Radio Frequency Statement . . . . . . . . . . . . . . . . . 13-19
Customer Information
Customer Satisfaction
Procedure (United States
and Canada)
Your satisfaction and goodwill are
important to your dealer and to
Chevrolet. Normally, any concerns
with the sales transaction or the
operation of the vehicle will be
resolved by the dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE: Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of the dealership or the general
manager.
Page 398 of 428

Black plate (2,1)Chevrolet Corvette Owner Manual - 2011
13-2 Customer Information
STEP TWO:If after contacting a
member of dealership management,
it appears your concern cannot be
resolved by the dealership without
further help, in the U.S., call the
Chevrolet Customer Assistance
Center at 1-800-222-1020. In
Canada, call General Motors of
Canada Customer Communication
Centre at 1-800-263-3777 (English),
or 1-800-263-7854 (French).
We encourage you to call the
toll-free number in order to give
your inquiry prompt attention.
Have the following information
available to give the Customer
Assistance representative:
.Vehicle Identification Number
(VIN). This is available from
the vehicle registration or title,
or the plate at the top left of the
instrument panel and visible
through the windshield.
.Dealership name and location.
.Vehicle delivery date and
present mileage. When contacting Chevrolet,
remember that your concern will
likely be resolved at a dealer's
facility. That is why we suggest
following Step One first.
STEP THREE
—U.S. Owners:
Both General Motors and your
dealer are committed to making
sure you are completely satisfied
with your new vehicle. However,
if you continue to remain unsatisfied
after following the procedure
outlined in Steps One and Two,
you can file with the Better Business
Bureau (BBB) Auto Line
®Program
to enforce your rights.
The BBB Auto Line Program is an
out of court program administered
by the Council of Better Business
Bureaus to settle automotive
disputes regarding vehicle repairs or
the interpretation of the New Vehicle
Limited Warranty. Although you may
be required to resort to this informal
dispute resolution program prior
to filing a court action, use of the
program is free of charge and your case will generally be heard within
40 days. If you do not agree with
the decision given in your case,
you may reject it and proceed with
any other venue for relief available
to you.
You may contact the BBB Auto
Line Program using the toll-free
telephone number or write them
at the following address:
BBB Auto Line Program
Council of Better Business
Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
www.dr.bbb.org/goauto
This program is available in
all 50 states and the District of
Columbia. Eligibility is limited by
vehicle age, mileage, and other
factors. General Motors reserves
the right to change eligibility
limitations and/or discontinue its
participation in this program.
Page 400 of 428

Black plate (4,1)Chevrolet Corvette Owner Manual - 2011
13-4 Customer Information
Customer Assistance
Procedure
Owner satisfaction and goodwill are
very important to your dealer and
General Motors.
Normally, any problem with the
transaction, sale, or usage of
your vehicle must be handled
by your dealer sales or service
departments. However, we
recognize that despite the good
intentions of all parties involved,
sometimes a misunderstanding
may occur.If you have a problem that has not
been satisfactorily handled through
the normal means, we suggest the
following steps:
Step One
Explain your case to the dealer
service agent, service manager,
dealer sales agent, or sales
manager, depending on your case.
Make sure that they have all
necessary information. They are
interested in your continual
satisfaction.
Step Two
If you are not satisfied, please
contact the general manager or the
dealership owner to ask for their
help. If they are not able to resolve
your case, ask them to contact the
right people at General Motors for
support, if needed.Step Three
If your case is not resolved in a
reasonable amount of time by your
dealer, please call the General
Motors Customer Assistance
Center (CAC) and provide the
following information:
.Name
.Address
.Phone number
.Model year
.Brand
.Vehicle Identification
Number (VIN)
.Mileage
.Delivery date
.Description of the problem
.Dealership name
.Dealership address
Page 401 of 428

Black plate (5,1)Chevrolet Corvette Owner Manual - 2011
Customer Information 13-5
SeeCustomer Assistance Offices
(United States and Canada) on
page 13‑5 orCustomer Assistance
Offices (Mexico) on page 13‑5 for
more information.
Customer Assistance
Offices (United States
and Canada)
Chevrolet encourages customers
to call the toll-free number for
assistance. However, if a customer
wishes to write or e-mail Chevrolet,
the letter should be addressed to:
United States
Chevrolet Motor Division
Chevrolet Customer Assistance
Center
P.O. Box 33170
Detroit, MI 48232-5170
www.Chevrolet.com
1-800-222-1020
1-800-833-2438 (For Text
Telephone Devices (TTYs))
Roadside Assistance:
1-800-243-8872 From Puerto Rico:
1-800-496-9992 (English)
1-800-496-9993 (Spanish)
From U.S. Virgin Islands:
1-800-496-9994
Canada
General Motors of Canada Limited
Customer Communication Centre,
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-268-6800
Overseas
Please contact the local General
Motors Business Unit.
Mexico, Central America, and
Caribbean Islands/Countries
(Except Puerto Rico and U.S.
Virgin Islands)
General Motors de Mexico,
S. de R.L. de C.V.
Customer Assistance Center
Av. Ejercito Nacional #843
Col. Granada
C.P. 11520, Mexico, D.F.
01-800-466-0800
Long Distance: 011-52-53 29 0800
Customer Assistance
Offices (Mexico)
To contact the Customer Assistance
Center (CAC), use the phone
numbers listed in this section.
Customer assistance is available
Monday through Friday, 08:00 to
20:00 hours, and Saturdays from
08:00 to 15:00 hours.
All e-mail inquiries to the Customer
Assistance Center (CAC) should be
sent to: [email protected].