phone CHEVROLET CORVETTE 2019 User Guide
[x] Cancel search | Manufacturer: CHEVROLET, Model Year: 2019, Model line: CORVETTE, Model: CHEVROLET CORVETTE 2019Pages: 367, PDF Size: 6.8 MB
Page 138 of 367

Chevrolet Corvette Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12032182) - 2019 - crc - 5/8/18
Instruments and Controls 137
and the garage door does
not move, continue with
programming Steps 4–6.
Learn or Smart Button
4. After completing Steps 1–3, locate the Learn or Smart
button inside the garage on the
garage door opener receiver.
The name and color of the
button may vary by
manufacturer.
5. Press and release the Learn or Smart button. Step 6 must be
completed within 30 seconds of
pressing this button.
6. Inside the vehicle, press and hold the newly programmed
Universal Remote system
button for two seconds and then release it. If the garage
door does not move or the
lamp on the garage door
opener receiver does not flash,
press and hold the same
button a second time for
two seconds, then release it.
Again, if the door does not
move or the garage door lamp
does not flash, press and hold
the same button a third time for
two seconds, then release it.
The Universal Remote system
should now activate the
garage door.
Repeat the process to program the
two remaining buttons.
Radio Signals for Some Gate
Operators
For questions or programming help,
see www.homelink.com/gm or call
1-800-355-3515. For calls placed
outside the U.S., Canada, or Puerto
Rico, international rates will apply
and may differ based on landline or
mobile phone. Some gate operators and
radio-frequency laws require
transmitter signals to time out or quit
after several seconds of
transmission. This may not be long
enough for the Universal Remote
system to pick up the signal during
programming.
If the programming did not work,
replace Step 2 under
“Programming
the Universal Remote System” with
the following:
Press and hold the Universal
Remote system button while
pressing and releasing the
hand-held transmitter button every
two seconds until the signal has
been successfully accepted by the
Universal Remote system. The
Universal Remote system indicator
light will flash slowly at first and then
rapidly. Proceed with Step 3 under
“Programming the Universal Remote
System” to complete.
Page 146 of 367

Chevrolet Corvette Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12032182) - 2019 - crc - 5/8/18
Infotainment System 145
Infotainment
System
Introduction
Infotainment . . . . . . . . . . . . . . . . . . 145
Performance Data
Recorder (PDR)
Performance DataRecorder (PDR) . . . . . . . . . . . . . 145
Introduction
Infotainment
See the infotainment manual for
information on the radio, audio
players, phone, navigation system,
and voice or speech recognition.
It also includes information on
settings.
Active Noise Cancellation (ANC)
If equipped, ANC reduces engine
noise in the vehicle’s interior. ANC
requires the factory-installed audio
system, radio, speakers, amplifier (if
equipped), induction system, and
exhaust system to work properly.
Deactivation is required by your
dealer if related aftermarket
equipment is installed.
Performance Data
Recorder (PDR)
If equipped, the PDR icon displays
on the Home Page.
Important Information
Use of the PDR may be prohibited
or legally restricted in certain
countries and situations. Ensure
compliance with applicable laws and
regulations, including, but not
limited to: privacy laws, laws related
to camera surveillance and
recordings, road traffic and security
laws, and laws on the protection of
publicity and personality rights.
. Do not use the PDR if it causes
distraction.
. Do not rely on camera footage to
steer the vehicle.
. Comply with any notice and
consent requirements before
capturing and/or recording the
voices or images of other
persons or before collecting
other personal data.
Page 159 of 367

Chevrolet Corvette Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12032182) - 2019 - crc - 5/8/18
158 Driving and Operating
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 215
Trailer Towing
General TowingInformation . . . . . . . . . . . . . . . . . . 216
Conversions and Add-Ons
Add-On ElectricalEquipment . . . . . . . . . . . . . . . . . . 216
Driving Information
Distracted Driving
Distraction comes in many forms
and can take your focus from the
task of driving. Exercise good
judgment and do not let other
activities divert your attention away
from the road. Many local
governments have enacted laws
regarding driver distraction. Become
familiar with the local laws in
your area.
To avoid distracted driving, keep
your eyes on the road, keep your
hands on the steering wheel, and
focus your attention on driving.
. Do not use a phone in
demanding driving situations.
Use a hands-free method to
place or receive necessary
phone calls.
. Watch the road. Do not read,
take notes, or look up
information on phones or other
electronic devices. .
Designate a front seat
passenger to handle potential
distractions.
. Become familiar with vehicle
features before driving, such as
programming favorite radio
stations and adjusting climate
control and seat settings.
Program all trip information into
any navigation device prior to
driving.
. Wait until the vehicle is parked
to retrieve items that have fallen
to the floor.
. Stop or park the vehicle to tend
to children.
. Keep pets in an appropriate
carrier or restraint.
. Avoid stressful conversations
while driving, whether with a
passenger or on a cell phone.
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Chevrolet Corvette Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12032182) - 2019 - crc - 5/8/18
Driving and Operating 159
{Warning
Taking your eyes off the road too
long or too often could cause a
crash resulting in injury or death.
Focus your attention on driving.
Refer to the infotainment manual for
more information on using that
system and the navigation system,
if equipped, including pairing and
using a cell phone.
Defensive Driving
Defensive driving means “always
expect the unexpected.” The first
step in driving defensively is to wear
the seat belt. See Seat Belts066.
. Assume that other road users
(pedestrians, bicyclists, and
other drivers) are going to be
careless and make mistakes.
Anticipate what they might do
and be ready.
. Allow enough following distance
between you and the driver in
front of you. .
Focus on the task of driving.
Drunk Driving
Death and injury associated with
drinking and driving is a global
tragedy.
{Warning
Drinking and then driving is very
dangerous. Your reflexes,
perceptions, attentiveness, and
judgment can be affected by even
a small amount of alcohol. You
can have a serious —or even
fatal —collision if you drive after
drinking.
Do not drink and drive or ride with
a driver who has been drinking.
Ride home in a cab; or if you are
with a group, designate a driver
who will not drink.
Control of a Vehicle
Braking, steering, and accelerating
are important factors in helping to
control a vehicle while driving.
Braking
Braking action involves perception
time and reaction time. Deciding to
push the brake pedal is perception
time. Actually doing it is
reaction time.
Average driver reaction time is
about three-quarters of a second. In
that time, a vehicle moving at
100 km/h (60 mph) travels 20 m
(66 ft), which could be a lot of
distance in an emergency.
Helpful braking tips to keep in mind
include:
. Keep enough distance between
you and the vehicle in front
of you.
. Avoid needless heavy braking.
. Keep pace with traffic.
If the engine ever stops while the
vehicle is being driven, brake
normally but do not pump the
brakes. Doing so could make the
pedal harder to push down. If the
engine stops, there will be some
power brake assist but it will be
used when the brake is applied.
Page 183 of 367

Chevrolet Corvette Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12032182) - 2019 - crc - 5/8/18
182 Driving and Operating
Starting the Engine
Place the transmission in the
proper gear.
Caution
If you add electrical parts or
accessories, you could change
the way the engine operates. Any
resulting damage would not be
covered by the vehicle warranty.
SeeAdd-On Electrical Equipment
0 216.
Automatic Transmission
Move the shift lever to P (Park) or
N (Neutral). To restart the vehicle
when it is already moving, use
N (Neutral) only.
Caution
Do not try to shift to P (Park) if the
vehicle is moving. If you do, you
could damage the transmission.
Shift to P (Park) only when the
vehicle is stopped. Manual Transmission
The shift lever should be in Neutral
and the parking brake engaged.
Hold the clutch pedal down to the
floor, press the brake pedal, and
start the engine.
Starting the Vehicle
The RKE transmitter must be inside
the vehicle for the ignition to work.
Cell phone chargers can interfere
with the operation of the Keyless
Access system. Battery chargers
should not be plugged in when
starting or turning off the engine.
1. For vehicles with an automatic transmission, press the brake
pedal, then press ENGINE
START/STOP on the
instrument panel. For vehicles
with a manual transmission,
hold the clutch pedal down to
the floor, press the brake pedal
and then press ENGINE
START/STOP.
If there is no RKE transmitter in
the vehicle or if there is
something causing interference with it, the Driver Information
Center (DIC) will display a
message.
2. When the engine begins cranking, let go of the button
and the engine cranks
automatically until it starts.
If the battery in the RKE
transmitter is weak, the DIC will
display a message. The vehicle
can still be driven.
See “Starting the Vehicle with a
Low Transmitter Battery” under
Remote Keyless Entry (RKE)
System Operation 027. If the
RKE transmitter battery is
dead, insert it into the steering
column transmitter pocket to
enable engine starting.
3. Do not race the engine immediately after starting it.
Operate the engine and
transmission gently until the oil
warms up and lubricates all
moving parts.
Page 331 of 367

Chevrolet Corvette Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12032182) - 2019 - crc - 5/8/18
330 Customer Information
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . 330
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . . 332
Customer Assistance for Text Telephone (TTY) Users . . . . . 333
Online Owner Center . . . . . . . . . 333
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 334
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 334
Scheduling Service Appointments . . . . . . . . . . . . . . . 336
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 336
Collision Damage Repair . . . . . 337
Publication Ordering Information . . . . . . . . . . . . . . . . . . 339
Radio Frequency Statement . . . . . . . . . . . . . . . . . . . 340
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . . . 340
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . . . 341
Reporting Safety Defects to General Motors . . . . . . . . . . . . . 341
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . . . 342
Event Data Recorders . . . . . . . . 342
OnStar . . . . . . . . . . . . . . . . . . . . . . . 343
Infotainment System . . . . . . . . . . 343
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Chevrolet. Normally, any concerns
with the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.
STEP TWO : If after contacting a
member of dealership management,
it appears your concern cannot be
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Chevrolet Corvette Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12032182) - 2019 - crc - 5/8/18
Customer Information 331
resolved by your dealership without
further help, in the U.S., call the
Chevrolet Customer Assistance
Center at 1-800-222-1020. In
Canada, call General Motors of
Canada Customer Care Centre at
1-800-263-3777 (English),
or 1-800-263-7854 (French).
We encourage you to call the
toll-free number in order to give your
inquiry prompt attention. Have the
following information available to
give the Customer Assistance
representative:
.Vehicle Identification
Number (VIN). This is available
from the vehicle registration or
title, or the plate at the top left of
the instrument panel and visible
through the windshield.
. Dealership name and location.
. Vehicle delivery date and
present mileage.
When contacting Chevrolet,
remember that your concern will
likely be resolved at a dealer's
facility. That is why we suggest
following Step One first. STEP THREE
—U.S. Owners :
Both General Motors and your
dealer are committed to making
sure you are completely satisfied
with your new vehicle. However,
if you continue to remain unsatisfied
after following the procedure
outlined in Steps One and Two, you
can file with the Better Business
Bureau (BBB) Auto Line Program to
enforce your rights.
The BBB Auto Line Program is an
out-of-court program administered
by the Council of Better Business
Bureaus to settle automotive
disputes regarding vehicle repairs or
the interpretation of the New Vehicle
Limited Warranty. Although you may
be required to resort to this informal
dispute resolution program prior to
filing a court action, use of the
program is free of charge and your
case will generally be heard within
40 days. If you do not agree with the
decision given in your case, you
may reject it and proceed with any
other venue for relief available
to you. You may contact the BBB Auto Line
Program using the toll-free
telephone number or write them at
the following address:
BBB Auto Line Program
Council of Better Business Bureaus,
Inc.
3033 Wilson Boulevard
Suite 600
Arlington, VA 22201
Telephone: 1-800-955-5100
http://www.bbb.org/council/
programs-services/
dispute-handling-and-resolution/
bbb-auto-line
This program is available in all
50 states and the District of
Columbia. Eligibility is limited by
vehicle age, mileage, and other
factors. General Motors reserves
the right to change eligibility
limitations and/or discontinue its
participation in this program.
STEP THREE
—Canadian
Owners : In the event that you do
not feel your concerns have been
addressed after following the
procedure outlined in Steps One
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Chevrolet Corvette Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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332 Customer Information
and Two, General Motors of Canada
Company wants you to be aware of
its participation in a no-charge
Mediation/Arbitration Program.
General Motors of Canada
Company has committed to binding
arbitration of owner disputes
involving factory-related vehicle
service claims. The program
provides for the review of the facts
involved by an impartial third party
arbiter, and may include an informal
hearing before the arbiter. The
program is designed so that the
entire dispute settlement process,
from the time you file your complaint
to the final decision, should be
completed in about 70 days. We
believe our impartial program offers
advantages over courts in most
jurisdictions because it is informal,
quick, and free of charge.
For further information concerning
eligibility in the Canadian Motor
Vehicle Arbitration Plan (CAMVAP),
call toll-free 1-800-207-0685, or call
the General Motors Customer Care
Centre, 1-800-263-3777 (English),
1-800-263-7854 (French),
or write to:The Mediation/Arbitration Program
c/o Customer Care Centre
General Motors of Canada
Company
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Your inquiry should be accompanied
by the Vehicle Identification
Number (VIN).
Customer Assistance
Offices
Chevrolet encourages customers to
call the toll-free number for
assistance. However, if a customer
wishes to write or e-mail Chevrolet,
the letter should be addressed to:
United States and Puerto Rico
Chevrolet Motor Division
Chevrolet Customer Assistance
Center
P.O. Box 33170
Detroit, MI 48232-5170
www.Chevrolet.com
1-800-222-1020
1-800-833-2438 (For Text
Telephone Devices (TTYs))
Roadside Assistance:
1-800-243-8872
From U.S. Virgin Islands:
1-800-496-9994
Canada
General Motors of Canada
Company
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text
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Chevrolet Corvette Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Customer Information 333
Telephone devices (TTYs))
Roadside Assistance:
1-800-268-6800
Overseas
Please contact the local General
Motors Business Unit.
Customer Assistance for
Text Telephone (TTY)
Users
To assist customers who are deaf,
hard of hearing, or speech-impaired
and who use Text Telephones
(TTYs), Chevrolet has TTY
equipment available at its Customer
Assistance Center. Any TTY user in
the U.S. can communicate with
Chevrolet by dialing:
1-800-833-2438. TTY users in
Canada can dial 1-800-263-3830.
Online Owner Center
Online Owner Experience
(U.S.) my.chevrolet.com
The Chevrolet online owner
experience allows interaction with
Chevrolet and keeps important
vehicle-specific information in one
place.
Membership Benefits
E:Download owner ’s manuals
and view vehicle-specific how-to
videos.
G: View maintenance schedules,
alerts, and Vehicle Diagnostic
Information. Schedule service
appointments.
I: View and print dealer-recorded
service records and self-recorded
service records.
D: Select a preferred dealer and
view locations, maps, phone
numbers, and hours.
r: Track your vehicle’s warranty
information.
J: View active recalls by Vehicle
Identification Number (VIN). See
Vehicle Identification Number (VIN)
0 325.
H:View GM Card, SiriusXM
Satellite radio (if equipped), and
OnStar account information (if
equipped).
F: Chat with online help
representatives.
See my.chevrolet.com to register
your vehicle.
Chevrolet Owner Centre
(Canada)
www.chevroletowner.ca
Visit the Chevrolet Owner Centre:
. Chat live with online help
representatives.
. Locate owner resources such as
lease-end, financing, and
warranty information.
. Retrieve your favorite articles,
quizzes, tips, and multimedia
galleries organized into the
Featured Articles and Auto Care
Sections.
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334 Customer Information
.Download owner ’s manuals.
. Find the
Chevrolet-recommended
maintenance services.
GM Mobility
Reimbursement Program
This program is available to
qualified applicants for cost
reimbursement, up to certain limits,
of eligible aftermarket adaptive
equipment required for the vehicle,
such as hand controls or a
wheelchair/scooter lift for the
vehicle.
To learn about the GM Mobility
program, see www.gmmobility.com
or call the GM Mobility Assistance
Center at 1-800-323-9935. Text
Telephone (TTY) users, call
1-800-833-9935. General Motors of Canada also has
a Mobility program. See www.gm.ca
or call 1-800-GM-DRIVE
(800-463-7483) for details. TTY
users call 1-800-263-3830.
Roadside Assistance
Program
For U.S.-purchased vehicles, call
1-800-243-8872. (Text Telephone
(TTY): 1-888-889-2438.)
For Canadian-purchased vehicles,
call 1-800-268-6800.
Service is available 24 hours a day,
365 days a year.
Calling for Assistance
When calling Roadside Assistance,
have the following information
ready:
.
Your name, home address, and
home telephone number
. Telephone number of your
location
. Location of the vehicle .
Model, year, color, and license
plate number of the vehicle
. Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle
. Description of the problem
Coverage
Services are provided for the
duration of the vehicle’s powertrain
warranty.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
General Motors North America and
Chevrolet reserve the right to make
any changes or discontinue the
Roadside Assistance program at
any time without notification.
General Motors North America and
Chevrolet reserve the right to limit
services or payment to an owner or