navigation system CHEVROLET CRUZE 2011 1.G User Guide

Black plate (28,1)Chevrolet Cruze Owner Manual - 2011
7-28 Infotainment System
Bluetooth (Voice
Recognition)
Using Voice Recognition
To use voice recognition, press thebgbutton located on the steering
wheel. The system responds
differently depending on what kind
of infotainment system the vehicle
has installed.
For vehicles without a navigation
system, the system responds
“Ready,” followed by a tone. After
the tone, say a command.
For vehicles with a navigation
system, the system responds with a
tone. After the tone say “Hands
Free” to use the Bluetooth voice
recognition system. The system
then responds with “Ready,”
followed by a tone. After the tone,
say a command.
For additional information say “Help”
while you are in a voice
recognition menu.
Pairing
A Bluetooth cell phone must be
paired to the Bluetooth system and
then connected to the vehicle before
it can be used. See your cell phone
manufacturer's user guide for
Bluetooth functions before pairing
the cell phone. If a Bluetooth phone
is not connected, calls will be made
using OnStar Hands‐Free Calling,
if available. Refer to the OnStar
owner's guide for more information.
Pairing Information
.Up to five cell phones can be
paired to the Bluetooth system.
.The pairing process is disabled
when the vehicle is moving.
.Pairing only needs to be
completed once, unless the
pairing information on the cell
phone changes or the cell phone
is deleted from the system.
.Only one paired cell phone can
be connected to the Bluetooth
system at a time.
.If multiple paired cell phones are
within range of the system, the
system connects to the first
available paired cell phone in the
order that they were first paired
to the system. To link to a
different paired phone, see
“Connecting to a Different
Phone” later in this section.
Pairing a Phone
1. Press
b g. For vehicles with a
navigation system, say “Hands
Free,” after the tone.
2. Say “Bluetooth.”
3. Say “Pair.”The system responds
with instructions and a four‐digit
Personal Identification Number
(PIN). The PIN is used in Step 5.
4. Start the pairing process on the cell phone that you want to pair.
For help with this process, see
your cell phone manufacturer's
user guide.

Black plate (29,1)Chevrolet Cruze Owner Manual - 2011
Infotainment System 7-29
5. Locate the device named“Your
Vehicle” in the list on the cell
phone. Follow the instructions
on the cell phone to enter the
PIN that was provided in Step 3.
After the PIN is successfully
entered, the system prompts you
to provide a name for the paired
cell phone. This name will be
used to indicate which phones
are paired and connected to the
vehicle. See “Listing All Paired
and Connected Phones” later in
this section for more information.
6. Repeat Steps 1 through 5 to pair additional phones. Listing All Paired and Connected
Phones
The system can list all cell phones
paired to it. If a paired cell phone is
also connected to the vehicle, the
system responds with
“is connected”
after that phone name.
1. Press
b g. For vehicles with a
navigation system, say “Hands
Free,” after the tone.
2. Say “Bluetooth.”
3. Say “List.”
Deleting a Paired Phone
If the phone name you want to
delete is unknown, see “Listing All
Paired and Connected Phones.”
1. Press
b g. For vehicles with a
navigation system, say “Hands
Free,” after the tone.
2. Say “Bluetooth.”
3. Say “Delete.”
4. Say the name of the phone you want to delete. Connecting to a Different Phone
To connect to a different cell phone,
the Bluetooth system looks for the
next available cell phone in the
order in which all the available cell
phones were paired. Depending on
which cell phone you want to
connect to, you may have to use
this command several times.
1. Press
b
g. For vehicles with a
navigation system, say “Hands
Free,” after the tone.
2. Say “Bluetooth.”
3. Say “Change phone.”
.If another cell phone is
found, the response will be
“ is now
connected.”
.If another cell phone is not
found, the original phone
remains connected.

Black plate (30,1)Chevrolet Cruze Owner Manual - 2011
7-30 Infotainment System
Storing and Deleting Phone
Numbers
The system can store up to
30 phone numbers as name tags in
the Hands‐Free Directory that is
shared between the Bluetooth and
OnStar systems.
The following commands are used
delete and store phone numbers.
Store:This command will store a
phone number or a group of
numbers as a name tag.
Digit Store: This command allows
a phone number to be stored as a
name tag by entering the digits one
at a time.
Delete: This command is used to
delete individual name tags.
Delete All Name Tags: This
command deletes all stored name
tags in the Hands‐Free Calling
Directory and the OnStar
Turn‐by‐Turn Destinations Directory. Using the
“Store”Command
1. Pressb g. For vehicles with a
navigation system, say “Hands
Free,” after the tone.
2. Say “Store.”
3. Say the phone number or group of numbers you want to store all
at once with no pauses, then
follow the directions given by the
system to save a name tag for
this number.
Using the “Digit Store” Command
If an unwanted number is
recognized by the system, say
“Clear” at any time to clear the last
number.
To hear all of the numbers
recognized by the system, say
“Verify” at any time.
1. Press
b g. For vehicles with a
navigation system, say “Hands
Free,” after the tone.
2. Say “Digit Store.” 3. Say each digit, one at a time,
that you want to store. After
each digit is entered, the system
repeats back the digit it heard
followed by a tone. After the last
digit has been entered, say
“Store,” and then follow the
directions given by the system to
save a name tag for this number.
Using the “Delete”Command
1. Press
b g. For vehicles with a
navigation system, say “Hands
Free,” after the tone.
2. Say “Delete.”
3. Say the name tag you want to delete.

Black plate (31,1)Chevrolet Cruze Owner Manual - 2011
Infotainment System 7-31
Using the“Delete All Name Tags”
Command
This command deletes all stored
name tags in the Hands‐Free
Calling Directory and the OnStar
Turn‐by‐Turn Destinations Directory.
To delete all name tags:
1. Press
b g. For vehicles with a
navigation system, say “Hands
Free,” after the tone.
2. Say “Delete all name tags.”
Listing Stored Numbers
The list command will list all the
stored numbers and name tags.
Using the “List”Command
1. Press
b g. For vehicles with a
navigation system, say “Hands
Free,” after the tone.
2. Say “Directory.”
3. Say “Hands‐Free Calling.”
4. Say “List.”
Making a Call
Calls can be made using the
following commands.
Dial or Call: The dial or call
command can be used
interchangeably to dial a phone
number or a stored name tag.
Digit Dial: This command allows a
phone number to be dialed by
entering the digits one at a time.
Re‐dial : This command is used to
dial the last number used on the cell
phone.
Using the “Dial”or“Call”
Command
1. Press
b g. For vehicles with a
navigation system, say “Hands
Free,” after the tone.
2. Say “Dial”or“Call.”
3. Say the entire number without pausing or say the name tag.
Once connected, the person called
will be heard through the audio
speakers. Using the
“Digit Dial” Command
The digit dial command allows a
phone number to be dialed by
entering the digits one at a time.
After each digit is entered, the
system repeats back the digit it
heard followed by a tone.
If an unwanted number is
recognized by the system, say
“Clear” at any time to clear the last
number.
To hear all of the numbers
recognized by the system, say
“Verify” at any time.
1. Press
b g. For vehicles with a
navigation system, say “Hands
Free,” after the tone.
2. Say “Digit Dial.”
3. Say each digit, one at a time, that you want to dial. After each
digit is entered, the system
repeats back the digit it heard
followed by a tone. After the last
digit has been entered,
say “Dial.”

Black plate (32,1)Chevrolet Cruze Owner Manual - 2011
7-32 Infotainment System
Once connected, the person called
will be heard through the audio
speakers.
Using the“Re‐dial”Command
1. Press
b g. For vehicles with a
navigation system, say “Hands
Free,” after the tone.
2. After the tone, say “Re‐dial.”
Once connected, the person called
will be heard through the audio
speakers.
Receiving a Call
When an incoming call is received,
the audio system mutes and a ring
tone is heard in the vehicle.
.Pressb gto answer the call.
.Press$ ito ignore a call.
Call Waiting
Call waiting must be supported on
the cell phone and enabled by the
wireless service carrier.
.Pressbgto answer an
incoming call when another call
is active. The original call is
placed on hold.
.Pressb gagain to return to the
original call.
.To ignore the incoming call, no
action is required.
.Press$ ito disconnect the
current call and switch to the call
on hold.
Three‐Way Calling
Three‐way calling must be
supported on the cell phone and
enabled by the wireless service
carrier.
1. While on a call, press
b g.
2. Say “Three‐way call.”
3. Use the dial or call command to dial the number of the third party
to be called.
4. Once the call is connected, press
bgto link all the callers
together.
Ending a Call
Press$ ito end a call.

Black plate (33,1)Chevrolet Cruze Owner Manual - 2011
Infotainment System 7-33
Muting a Call
During a call, all sounds from inside
the vehicle can be muted so that the
person on the other end of the call
cannot hear them.
To mute a call, press
bg, and then
say “Mute Call.”
To cancel mute, press
b g, and
then say “Un‐mute Call.”
Transferring a Call
Audio can be transferred between
the Bluetooth system and the cell
phone.
The cell phone must be paired and
connected with the Bluetooth
system before a call can be
transferred. The connection process
can take up to two minutes after the
ignition is turned to ON/RUN. To Transfer Audio From the
Bluetooth System to a Cell Phone
During a call with the audio in the
vehicle:
1. Press
b
g.
2. Say “Transfer Call.”
To Transfer Audio to the Bluetooth
System From a Cell Phone
During a call with the audio on the
cell phone, press
b g. The audio
transfers to the vehicle. If the audio
does not transfer to the vehicle, use
the audio transfer feature on the cell
phone. See your cell phone
manufacturer's user guide for more
information.
Voice Pass-Thru
Voice pass‐thru allows access to the
voice recognition commands on the
cell phone. See your cell phone
manufacturer's user guide to see if
the cell phone supports this feature.
To access contacts stored in the cell
phone:
1. Press
b g. For vehicles with a
navigation system, say “Hands
Free,” after the tone.
2. Say “Bluetooth.”
3. Say “Voice.” The cell phone's
normal prompt messages will go
through their cycle according to
the phone's operating
instructions.

Black plate (1,1)Chevrolet Cruze Owner Manual - 2011
Customer Information 13-1
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . 13-1
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . 13-3
Customer Assistance for Text Telephone (TTY) Users . . . . . 13-4
Online Owner Center . . . . . . . . 13-4
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 13-5
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 13-6
Scheduling Service Appointments . . . . . . . . . . . . . . 13-8
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 13-8
Collision Damage Repair . . . 13-10
Service Publications Ordering Information . . . . . . 13-12
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . 13-13
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . 13-14
Reporting Safety Defects to General Motors . . . . . . . . . . . 13-14
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . 13-14
Event Data Recorders . . . . . . 13-15
OnStar
®. . . . . . . . . . . . . . . . . . . . 13-16
Navigation System . . . . . . . . . 13-16
Radio Frequency Identification (RFID) . . . . . . . 13-16
Radio Frequency Statement . . . . . . . . . . . . . . . . . 13-16
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to the dealer and to
Chevrolet. Normally, any concerns
with the sales transaction or the
operation of the vehicle will be
resolved by the dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE: Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of the dealership or the general
manager.

Black plate (16,1)Chevrolet Cruze Owner Manual - 2011
13-16 Customer Information
OnStar®
If the vehicle is equipped with an
active OnStar system, that system
may also record data in crash or
near crash‐like situations. The
OnStar Terms and Conditions
provides information on data
collection and use and is available
in the OnStar glove box kit, at
www.onstar.com (U.S.) or
www.onstar.ca (Canada), or by
pressing the
Qbutton and
speaking to an advisor.
Navigation System
If the vehicle has a navigation
system, use of the system may
result in the storage of destinations,
addresses, telephone numbers, and
other trip information. Refer to the
navigation system operating manual
for information on stored data and
for deletion instructions.
Radio Frequency
Identification (RFID)
RFID technology is used in some
vehicles for functions such as tire
pressure monitoring and ignition
system security, as well as in
connection with conveniences such
as key fobs for remote door locking/
unlocking and starting, and
in-vehicle transmitters for garage
door openers. RFID technology in
GM vehicles does not use or record
personal information or link with any
other GM system containing
personal information.
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
comply with Part 15 of the Federal
Communications Commission (FCC)
rules and with Industry Canada
Standards RSS‐210/220/310.
Operation is subject to the following
two conditions:
1. The device may not cause interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.

Black plate (7,1)Chevrolet Cruze Owner Manual - 2011
INDEX i-7
LocksAutomatic Door . . . . . . . . . . . . . . . . 2-7
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Power Door . . . . . . . . . . . . . . . . . . . . 2-7
Safety . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Loss of Control . . . . . . . . . . . . . . . . . 9-6
Low Fuel Warning Light . . . . . . . . 5-21
Low-Profile Tires . . . . . . . . . . . . . . 10-44
Lower Anchors and Tethers for Children (LATCH
SYSTEM) . . . . . . . . . . . . . . . . . . . . 3-49
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . . . 11-9
Maintenance Schedule Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . 11-6
Scheduled Maintenance . . . . . . 11-2
Malfunction Indicator Lamp . . . . 5-13
Manual Mirrors . . . . . . . . . . . . . . . . 2-11
Manual Mode . . . . . . . . . . . . . . . . . . 9-28
Manual Transmission . . . . . . . . . . 9-29 Fluid . . . . . . . . . . . . . . . . . . . . . . . . 10-14 Messages
Airbag System . . . . . . . . . . . . . . . . 5-32
Battery Voltage and
Charging . . . . . . . . . . . . . . . . . . . . 5-28
Brake System . . . . . . . . . . . . . . . . 5-29
Compass . . . . . . . . . . . . . . . . . . . . . 5-29
Door Ajar . . . . . . . . . . . . . . . . . . . . . 5-29
Engine Cooling System . . . . . . . 5-30
Engine Oil . . . . . . . . . . . . . . . . . . . . 5-30
Engine Power . . . . . . . . . . . . . . . . 5-31
Fuel System . . . . . . . . . . . . . . . . . . 5-31
Key and Lock . . . . . . . . . . . . . . . . . 5-31
Lamp . . . . . . . . . . . . . . . . . . . . . . . . . 5-31
Object Detection System . . . . . 5-32
Ride Control System . . . . . . . . . . 5-32
Security . . . . . . . . . . . . . . . . . . . . . . 5-32
Service Vehicle . . . . . . . . . . . . . . . 5-32
Starting the Vehicle . . . . . . . . . . . 5-33
Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-33
Transmission . . . . . . . . . . . . . . . . . 5-34
Vehicle . . . . . . . . . . . . . . . . . 5-27, 5-28
Vehicle Reminder . . . . . . . . . . . . . 5-34 Mirrors
Automatic Dimming
Rearview . . . . . . . . . . . . . . . . . . . . 2-13
Convex . . . . . . . . . . . . . . . . . . . . . . . 2-11
Folding . . . . . . . . . . . . . . . . . . . . . . . 2-12
Heated . . . . . . . . . . . . . . . . . . . . . . . 2-12
Manual . . . . . . . . . . . . . . . . . . . . . . . 2-11
Manual Rearview . . . . . . . . . . . . . 2-12
Power . . . . . . . . . . . . . . . . . . . . . . . . 2-12
Monitor System, Tire Pressure . . . . . . . . . . . . . . . . . . . . 10-52
Multi-Band Antenna . . . . . . . . . . . . 7-17N
Navigation Vehicle Data Recordingand Privacy . . . . . . . . . . . . . . . 13-16
New Vehicle Break-In . . . . . . . . . . 9-17