service CHEVROLET CRUZE 2015 1.G Owners Manual
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Page 3 of 417
Black plate (2,1)Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada-7707493) -
2015 - crc - 11/24/14
2015 Chevrolet Cruze Owner ManualM
Jump Starting . . . . . . . . . . . . . . . 10-82
Towing the Vehicle . . . . . . . . . . 10-85
Appearance Care . . . . . . . . . . . 10-88
Service and Maintenance . . . 11-1
General Information . . . . . . . . . . 11-1
Maintenance Schedule . . . . . . . 11-2
Special Application Services . . . . . . . . . . . . . . . . . . . . 11-8
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . 11-9
Recommended Fluids . . . . . . . 11-12
Maintenance Records . . . . . . . 11-15
Technical Data . . . . . . . . . . . . . . . 12-1
Vehicle Identification . . . . . . . . . 12-1
Vehicle Data . . . . . . . . . . . . . . . . . . 12-2
Customer Information . . . . . . . 13-1
Customer Information . . . . . . . . 13-1
Reporting Safety Defects . . . . 13-12
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . 13-14 OnStar
. . . . . . . . . . . . . . . . . . . . . . . 14-1
OnStar Overview . . . . . . . . . . . . . 14-1
OnStar Services . . . . . . . . . . . . . . 14-2
OnStar Additional
Information . . . . . . . . . . . . . . . . . . 14-6
Index . . . . . . . . . . . . . . . . . . . . . i-1
Page 4 of 417
Black plate (3,1)Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada-7707493) -
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Introduction iii
The names, logos, emblems,
slogans, vehicle model names, and
vehicle body designs appearing in
this manual including, but not limited
to, GM, the GM logo, CHEVROLET,
the CHEVROLET Emblem, and
CRUZE are trademarks and/or
service marks of General Motors
LLC, its subsidiaries, affiliates,
or licensors.
For vehicles first sold in Canada,
substitute the name“General
Motors of Canada Limited” for
Chevrolet Motor Division where it
appears in this manual. This manual describes features that
may or may not be on the vehicle
because of optional equipment that
was not purchased on the vehicle,
model variants, country
specifications, features/applications
that may not be available in your
region, or changes subsequent to
the printing of this owner manual.
Refer to the purchase
documentation relating to your
specific vehicle to confirm the
features.
Keep this manual in the vehicle for
quick reference.
Canadian Vehicle Owners
Propriétaires Canadiens
A French language manual can be
obtained from your dealer, at
www.helminc.com, or from:
On peut obtenir un exemplaire de
ce guide en français auprès du
concessionnaire ou à l'adresse
savant:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Using this Manual
To quickly locate information about
the vehicle, use the Index in the
back of the manual. It is an
alphabetical list of what is in the
manual and the page number where
it can be found.
Litho in U.S.A.
Part No. 22951277 B Second Printing©2014 General Motors LLC. All Rights Reserved.
Page 5 of 417
Black plate (4,1)Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada-7707493) -
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iv Introduction
Danger, Warning, and
Caution
Warning messages found on vehicle
labels and in this manual describe
hazards and what to do to avoid or
reduce them.
{Danger
Danger indicates a hazard with a
high level of risk which will result
in serious injury or death.
{Warning
Warning indicates a hazard that
could result in injury or death.
{Caution
Caution indicates a hazard that
could result in property or vehicle
damage.
A circle with a slash through it is a
safety symbol which means“Do
Not,” “Do not do this,” or“Do not let
this happen.”
Symbols
The vehicle has components and
labels that use symbols instead of
text. Symbols are shown along with
the text describing the operation or
information relating to a specific
component, control, message,
gauge, or indicator.
M: This symbol is shown when
you need to see your owner manual
for additional instructions or
information.
*: This symbol is shown when
you need to see a service manual
for additional instructions or
information. Vehicle Symbol Chart
Here are some additional symbols
that may be found on the vehicle
and what they mean. For more
information on the symbol, refer to
the Index.
9:
Airbag Readiness Light
#:Air Conditioning
!:Antilock Brake System (ABS)
%:Audio Steering Wheel Controls
or OnStar®(if equipped)
$: Brake System Warning Light
":Charging System
I:Cruise Control
B: Engine Coolant Temperature
O:Exterior Lamps
#:Fog Lamps
.: Fuel Gauge
+:Fuses
3: Headlamp High/Low-Beam
Changer
Page 22 of 417
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In Brief 1-15
Storing a Favorite Station
Stations from all bands can be
stored in the favorite lists in any
order. Up to six stations can be
stored in each favorite page and the
number of available favorite pages
can be set.
To store the station to a position in
the list, press the corresponding
numeric button 1 to 6 until a beep is
heard.
See“Storing a Station as a
Favorite” inAM-FM Radio on
page 7-7.
Setting the Clock
Adjusting the Time or Date
To set the time and date for the
radio with navigation:
1. Press CLOCK.
2. Select Set Time or Set Date.
3. Turn the MENU/SEL knob to adjust the highlighted number.
4. Press the MENU/SEL knob to select the next number. 5. To save the settings, press
BACK on the radio faceplate.
Setting the 12/24 Hour Format
To set the 12/24 hour format for the
radio with navigation:
1. Press CLOCK.
2. Highlight 12/24 Hour Format.
3. Press the MENU/SEL knob to select the 12 hour or 24 hour
display format.
4. To save the settings, press BACK on the radio faceplate.
For detailed instructions on setting
the clock for the vehicle's specific
audio system, see Clock on
page 5-4.
Satellite Radio
If equipped, vehicles with a
SiriusXM®satellite radio tuner and a
valid SiriusXM satellite radio
subscription can receive SiriusXM
programming.
SiriusXM Satellite Radio
Service
SiriusXM is a satellite radio service
based in the 48 contiguous United
States and 10 Canadian provinces.
SiriusXM satellite radio has a wide
variety of programming and
commercial-free music, coast to
coast, and in digital-quality sound.
A fee is required to receive the
SiriusXM service.
Refer to:
.www.siriusxm.com or call
1-866-635-2349 (U.S.).
.www.xmradio.ca or call
1-877-209-0079 (Canada).
See Satellite Radio on page 7-10.
Portable Audio Devices
Some vehicles have a 3.5 mm
(1/8 in) auxiliary input and a USB
port in the center console. External
devices such as iPods
®, laptop
computers, MP3 players, CD
Page 28 of 417
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In Brief 1-21
Cleaning the DPF (Exhaust
Filter)
While the DPF cleaning is
automatically controlled by the
engine computer, the vehicle will
need to operate continuously for
approximately 25 minutes and at
speeds greater than 48 km/h
(30 mph) to clean the DPF
effectively.
Special DPF Driver Messages
If the vehicle is used for numerous
short trips or extended slow-speed
operation, the engine computer may
not be able to adequately heat up
the exhaust system to clean the
DPF effectively. The engine
computer has been designed to
continuously monitor the condition
of the DPF. When the engine
computer detects that the DPF is
nearly full of particulates and that
the vehicle is not being operated in
a manner that would allow effective
automatic DPF cleaning, a Driver
Information Center (DIC) message
will display.If the vehicle continues to be driven
in a manner that prevents effective
DPF cleaning, the DPF will become
plugged with particulates. If this
occurs, the engine computer will
turn on the service engine soon light
in the instrument cluster and a DIC
message will display. See
Diesel
Particulate Filter on page 9-26,
Engine Power Messages on
page 5-29, and Diesel Particulate
Filter Messages on page 5-30.Fuel
Use Ultra-Low Sulfur Diesel
Fuel (ULSD)
Use Ultra-Low Sulfur Diesel Fuel
(ULSD) only. The emission control
hardware used on the vehicle may
be damaged by using fuel with high
sulfur levels. Use only fuel that is
dispensed from pumps bearing the
ULSD label.
Do Not Use Low Sulfur Diesel
Fuel (LSD)
Do not use fuel that is dispensed
from pumps bearing the LSD label. Do Not Use Non-Highway Fuel
Fuel labeled as off road or
non-highway is typically very high in
sulfur content and will damage the
emission control system.
Non-highway fuel is not intended for
use in on-highway vehicles.
In addition:
.Use the correct engine oil.
.Do not add gasoline to
diesel fuel.
.Do not modify the induction or
exhaust systems.
See Fuel for Diesel Engines on
page 9-53 andEngine Oil on
page 10-11.
Diesel Exhaust Fluid
Diesel Exhaust Fluid (DEF) is used
with diesel engines to reduce the
amount of regulated emissions
produced. The DEF system must be
maintained for the vehicle to run
Page 29 of 417
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1-22 In Brief
properly. It is normal to hear the
DEF system purge fluid back into
the tank after the vehicle is shut off.
Locating Diesel Exhaust Fluid
DEF can be purchased at a
Chevrolet dealer. It can also be
purchased at authorized vehicle
dealerships. Additionally, some
diesel fueling stations or retailers
may have DEF for purchase. For
vehicles with an active OnStar
®
subscription, OnStar can help to
locate a DEF retailer. See
“Customer Assistance Offices”in
the owner manual for phone
numbers to assist you in contacting
a GM dealer. See Recommended
Fluids and Lubricants on
page 11-12.
As the DEF tank becomes low on
fluid, warnings begin with
approximately
1 600 km (1,000 miles) of remaining
range. These warnings will increase
in intensity as the tank becomes
empty. Once the tank is empty, the
vehicle speed will be limited. If there is an issue with the quality of the
fluid or the exhaust fluid system,
warnings will be displayed in the
Driver Information Center (DIC).
See
Diesel Exhaust Fluid on
page 9-27.
Roadside Assistance
Program
U.S.: 1-800-243-8872
TTY Users (U.S. Only):
1-888-889-2438
Canada: 1-800-268-6800
As the owner of a new Chevrolet,
you are automatically enrolled in the
Roadside Assistance program.
See Roadside Assistance Program
on page 13-5.
OnStar®
This vehicle may be equipped with a
comprehensive, in-vehicle system
that can connect to a live OnStar
Advisor for Emergency, Security,
Navigation, Connection, and Diagnostic Services. OnStar
services may require a paid
subscription. See
OnStar Overview
on page 14-1.
Page 31 of 417
Black plate (2,1)Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada-7707493) -
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2-2 Keys, Doors, and Windows
The key that is part of the Remote
Keyless Entry (RKE) transmitter can
be used for the ignition and all locks
if the vehicle is a key access
vehicle. If the vehicle has the
keyless ignition, the key can be
used for the locks.Press the button on the RKE
transmitter to extend the key. Press
the button and the key blade to
retract the key.
If it becomes difficult to turn the key,
inspect the key blade for debris.
Periodically clean with a brush
or pick.
See your dealer if a new key is
needed.
If locked out of the vehicle, see
Roadside Assistance Program on
page 13-5.With an active OnStar subscription,
an OnStar Advisor may remotely
unlock the vehicle. See
OnStar
®on
page 1-22.
Remote Keyless Entry
(RKE) System
See Radio Frequency Statement on
page 13-12.
If there is a decrease in the RKE
operating range:
.Check the distance. The
transmitter may be too far from
the vehicle.
.Check the location. Other
vehicles or objects may be
blocking the signal.
.Check the transmitter's battery.
See “Battery Replacement” later
in this section.
.If the transmitter is still not
working correctly, see your
dealer or a qualified technician
for service.
Page 47 of 417
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2-18 Keys, Doors, and Windows
The system is automatically
disarmed when the vehicle is
started with the correct key. The key
uses a transponder that matches an
immobilizer control unit in the
vehicle and automatically disarms
the system. Only an authorized key
starts the vehicle. The vehicle may
not start if the key is damaged.
The security light in the instrument
cluster comes on if there is a
problem with arming or disarming
the theft-deterrent system.
When trying to start the vehicle, the
security light comes on briefly when
the ignition is turned on.If the engine does not start and the
security light stays on, there is a
problem with the system. Turn the
ignition off and try again.
If the engine still does not start, and
the key appears to be undamaged
or the light continues to stay on, try
another ignition key. If the engine
does not start with the other key, the
vehicle needs service. If the vehicle
does start, the first key may be
damaged. See your dealer who can
service the theft-deterrent system
and have a new key made.
Do not leave the key or device that
disarms or deactivates the
theft-deterrent system in the vehicle.
Exterior Mirrors
Convex Mirrors
{Warning
A convex mirror can make things,
like other vehicles, look farther
away than they really are. If you
cut too sharply into the right lane,
you could hit a vehicle on the
right. Check the inside mirror or
glance over your shoulder before
changing lanes.
The passenger side mirror is convex
shaped. A convex mirror's surface is
curved so more can be seen from
the driver seat.
Page 74 of 417
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Seats and Restraints 3-21
{Warning
When an airbag inflates, there
may be dust in the air. This dust
could cause breathing problems
for people with a history of
asthma or other breathing trouble.
To avoid this, everyone in the
vehicle should get out as soon as
it is safe to do so. If you have
breathing problems but cannot
get out of the vehicle after an
airbag inflates, then get fresh air
by opening a window or a door.
If you experience breathing
problems following an airbag
deployment, you should seek
medical attention.
The vehicle has a feature that may
automatically unlock the doors, turn
on the interior lamps and hazard
warning flashers, and shut off the
fuel system after the airbags inflate.
The feature may also activate,
without airbag inflation, after an
event that exceeds a predetermined threshold. You can lock the doors,
and turn off the interior lamps, and
turn off the hazard warning flashers
by using the controls for those
features.
{Warning
A crash severe enough to inflate
the airbags may have also
damaged important functions in
the vehicle, such as the fuel
system, brake and steering
systems, etc. Even if the vehicle
appears to be drivable after a
moderate crash, there may be
concealed damage that could
make it difficult to safely operate
the vehicle.
Use caution if you should attempt
to restart the engine after a crash
has occurred.
In many crashes severe enough to
inflate the airbag, windshields are
broken by vehicle deformation. Additional windshield breakage may
also occur from the front outboard
passenger airbag.
.Airbags are designed to inflate
only once. After an airbag
inflates, you will need some new
parts for the airbag system.
If you do not get them, the
airbag system will not be there
to help protect you in another
crash. A new system will include
airbag modules and possibly
other parts. The service manual
for the vehicle covers the need
to replace other parts.
.The vehicle has a crash sensing
and diagnostic module which
records information after a
crash. See
Vehicle Data
Recording and Privacy on
page 13-14 andEvent Data
Recorders on page 13-14.
Page 75 of 417
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3-22 Seats and Restraints
.Let only qualified technicians
work on the airbag systems.
Improper service can mean that
an airbag system will not work
properly. See your dealer for
service.
Passenger Sensing
System
The vehicle has a passenger
sensing system for the front
outboard passenger position. The
passenger airbag status indicator
will light on the instrument panel
when the vehicle is started.
United States
Canada
The words ON and OFF, or the
symbol for on and off, will be visible
during the system check. When the
system check is complete, either the
word ON or OFF, or the symbol for
on or off, will be visible. See
Passenger Airbag Status Indicator
on page 5-13.
The passenger sensing system
turns off the front outboard
passenger frontal airbag and knee airbag under certain conditions. No
other airbag is affected by the
passenger sensing system.
The passenger sensing system
works with sensors that are part of
the front outboard passenger seat.
The sensors are designed to detect
the presence of a properly seated
occupant and determine if the front
outboard passenger frontal airbag
and knee airbag should be allowed
to inflate or not.
According to accident statistics,
children are safer when properly
secured in a rear seat in the correct
child restraint for their weight
and size.
Whenever possible, children aged
12 and under should be secured in
a rear seating position.
Never put a rear-facing child seat in
the front. This is because the risk to
the rear-facing child is so great,
if the airbag inflates.