service schedule CHEVROLET CRUZE 2016 1.G User Guide

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Page 332 of 377

CHEVROLET CRUZE 2016 1.G User Guide Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9234744) - 2016 - CRC - 3/9/16
Service and Maintenance 331
Maintenance Schedule
Additional Required
Services - Severe12 000 km/7,500 m

Page 334 of 377

Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9234744) - 2016 - CRC - 3/9/16
Service and Maintenance 333
The following list is intended to
explain the services and conditions
to look for that may indicate
services are required.
Battery
The battery supplies power to start
the engine and operate any
additional electrical accessories.
.To avoid break-down or failure to
start the vehicle, maintain a
battery with full cranking power.
. Trained dealer technicians have
the diagnostic equipment to test
the battery and ensure that the
connections and cables are
corrosion-free.
Belts
. Belts may need replacing if they
squeak or show signs of
cracking or splitting.
. Trained dealer technicians have
access to tools and equipment
to inspect the belts and
recommend adjustment or
replacement when necessary. .
A message may indicate when
scheduled maintenance on the
timing belt and other
components is required.
Brakes
Brakes stop the vehicle and are
crucial to safe driving.
. Signs of brake wear may include
chirping, grinding, or squealing
noises, or difficulty stopping.
. Trained dealer technicians have
access to tools and equipment
to inspect the brakes and
recommend quality parts
engineered for the vehicle.
Fluids
Proper fluid levels and approved
fluids protect the vehicle’s systems
and components. See
Recommended Fluids and
Lubricants 0335 for GM approved
fluids.
. Engine oil and windshield
washer fluid levels should be
checked at every fuel fill. .
Instrument cluster lights may
come on to indicate that fluids
may be low and need to be
filled.
Hoses
Hoses transport fluids and should
be regularly inspected to ensure
that there are no cracks or leaks.
With a multi-point inspection, your
dealer can inspect the hoses and
advise if replacement is needed.
Lamps
Properly working headlamps,
taillamps, and brake lamps are
important to see and be seen on
the road.
. Signs that the headlamps need
attention include dimming, failure
to light, cracking, or damage.
The brake lamps need to be
checked periodically to ensure
that they light when braking.
. With a multi-point inspection,
your dealer can check the lamps
and note any concerns.

Page 338 of 377

Page 346 of 377

CHEVROLET CRUZE 2016 1.G User Guide Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9234744) - 2016 - CRC - 3/9/16
Customer Information 345
Canada
General Motors of Canada
Company
Customer Care Centre,
Mail Code: CA1-1

Page 349 of 377

CHEVROLET CRUZE 2016 1.G User Guide Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9234744) - 2016 - CRC - 3/9/16
348 Customer Information
received, the Roadside
Assistance advisor will help to
make arrangements and e

Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9234744) - 2016 - CRC - 3/9/16
348 Customer Information
received, the Roadside
Assistance advisor will help to
make arrangements and explain
how to receive payment.
. Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will
receive payment, up to $100,
after sending the original receipt
to Roadside Assistance.
Mechanical failures may be
covered, however any cost for
parts and labor for repairs not
covered by the warranty are the
owner responsibility.
Scheduling Service
Appointments
When the vehicle requires warranty
service, contact your dealer and
request an appointment. By
scheduling a service appointment
and advising the service consultant
of your transportation needs, your
dealer can help minimize your
inconvenience. If the vehicle cannot be scheduled
into the service department
immediately, keep driving it until it
can be scheduled for service,
unless, of course, the problem is
safety related. If it is, please call
your dealership, let them know this,
and ask for instructions.
If your dealer requests you to bring
the vehicle for service, you are
urged to do so as early in the work
day as possible to allow for
same-day repair.
Courtesy Transportation
Program
To enhance your ownership
experience, we and our participating
dealers are proud to offer Courtesy
Transportation, a customer support
program for vehicles with the
Bumper-to-Bumper (Base Warranty
Coverage period in Canada),
extended powertrain, and/or
hybrid-specific warranties in both
the U.S. and Canada.
Several Courtesy Transportation
options are available to assist in
reducing inconvenience when
warranty repairs are required.
Courtesy Transportation is not a
part of the New Vehicle Limited
Warranty. A separate booklet
entitled
“Limited Warranty and
Owner Assistance Information”
furnished with each new vehicle
provides detailed warranty coverage
information.
Transportation Options
Warranty service can generally be
completed while you wait. However,
if you are unable to do so, your
dealer may offer the following
transportation options:
Shuttle Service
This includes one-way or round-trip
shuttle service within reasonable
time and distance parameters of
your dealer's area.

Page 353 of 377

CHEVROLET CRUZE 2016 1.G User Guide Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9234744) - 2016 - CRC - 3/9/16
352 Customer Information
Owner Information
Owner publications are written
specifically for owners and i

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