CHEVROLET CRUZE HATCHBACK 2017 Owner's Guide

Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9803785) - 2017 - CRC - 4/13/16
30 In Brief
Roadside Assistance
Program
U.S.: 1-800-243-8872
TTY Users (U.S. Only):
1-888-889-2438
Canada: 1-800-268-6800
New Chevrolet owners are
automatically enrolled in the
Roadside Assistance Program.
SeeRoadside Assistance
Program 0373.

Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9803785) - 2017 - CRC - 4/13/16
Keys, Doors, and Windows 31
Keys, Doors, and
Windows
Keys and Locks
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Remote Keyless Entry (RKE)System . . . . . . . . . . . . . . . . . . . . . . . 33
Remote Keyless Entry (RKE) System Operation (Key
Access) . . . . . . . . . . . . . . . . . . . . . . 34
Remote Keyless Entry (RKE) System Operation (Keyless
Access) . . . . . . . . . . . . . . . . . . . . . . 36
Remote Vehicle Start . . . . . . . . . . 42
Door Locks . . . . . . . . . . . . . . . . . . . . 44
Power Door Locks . . . . . . . . . . . . . 45
Delayed Locking . . . . . . . . . . . . . . . 45
Automatic Door Locks . . . . . . . . . 46
Lockout Protection . . . . . . . . . . . . . 46
Safety Locks . . . . . . . . . . . . . . . . . . . 46
Doors
Trunk . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . 49
Vehicle Security
Vehicle Security . . . . . . . . . . . . . . . . 50
Vehicle Alarm System . . . . . . . . . 50
Immobilizer . . . . . . . . . . . . . . . . . . . . 51 Immobilizer Operation (Key
Access) . . . . . . . . . . . . . . . . . . . . . . 51
Immobilizer Operation (Keyless Access) . . . . . . . . . . . . . . . . . . . . . . 52
Exterior Mirrors
Convex Mirrors . . . . . . . . . . . . . . . . 53
Power Mirrors . . . . . . . . . . . . . . . . . . 53
Folding Mirrors . . . . . . . . . . . . . . . . . 54
Heated Mirrors . . . . . . . . . . . . . . . . . 54
Interior Mirrors
Interior Rearview Mirrors . . . . . . . 54
Manual Rearview Mirror . . . . . . . . 54
Automatic Dimming RearviewMirror . . . . . . . . . . . . . . . . . . . . . . . . . 54
Windows
Windows . . . . . . . . . . . . . . . . . . . . . . . 55
Power Windows . . . . . . . . . . . . . . . 55
Sun Visors . . . . . . . . . . . . . . . . . . . . . 57
Roof
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . 57
Keys and Locks
Keys
{Warning
Leaving children in a vehicle with
an ignition key or Remote
Keyless Entry (RKE) transmitter is
dangerous and children or others
could be seriously injured or
killed. They could operate the
power window or other controls or
make the vehicle move. The
windows will function with the key
in the ignition or with the RKE
transmitter in the vehicle, and
children or others could be caught
in the path of a closing window.
Do not leave children in a vehicle
with the ignition key or an RKE
transmitter.

Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9803785) - 2017 - CRC - 4/13/16
32 Keys, Doors, and Windows
{Warning
If the key is unintentionally
rotated while the vehicle is
running, the ignition could be
moved out of the RUN position.
This could be caused by heavy
items hanging from the key ring,
or by large or long items attached
to the key ring that could be
contacted by the driver or
steering wheel. If the ignition
moves out of the RUN position,
the engine will shut off, braking
and steering power assist may be(Continued)
Warning (Continued)
impacted, and airbags may not
deploy. To reduce the risk of
unintentional rotation of the
ignition key, do not change the
way the ignition key and Remote
Keyless Entry (RKE) transmitter,
if equipped, are connected to the
provided key rings.
If the vehicle is equipped with a
keyed ignition, the ignition key, key
rings, and RKE transmitter,
if equipped, are designed to work
together. As a system, they reduce
the risk of unintentionally moving
the key out of the RUN position.
If replacements or additions are
required, see your dealer. Limit
added items to a few essential keys
or small, light items no larger than
an RKE transmitter.
Interference from radio-frequency
identification (RFID) tags may
prevent the key from starting the
vehicle. Keep RFID tags away from
the key when starting the vehicle.
The key that is part of the RKE
transmitter can be used for the
ignition and all locks if the vehicle is
a Key Access vehicle. If the vehicle
has the keyless ignition, the key can
be used for the locks.

Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9803785) - 2017 - CRC - 4/13/16
Keys, Doors, and Windows 33
Flip Key
Press the button on the RKE
transmitter to extend the key. Press
the button and the key blade to
retract the key.
If the vehicle has an ignition, and it
becomes difficult to turn the key,
inspect the key blade for debris.
Periodically clean with a brush
or pick.Keyless Access
Remove the key by pressing the
button on the side of the RKE
transmitter near the bottom and pull
the key out. Never pull the key out
without pressing the button.
See your dealer if a new key is
needed.
If locked out of the vehicle, see
Roadside Assistance
Program 0373.
With an active OnStar subscription,
an OnStar Advisor may remotely
unlock the vehicle. See OnStar
Overview 0383.
Remote Keyless Entry
(RKE) System
See Radio Frequency
Statement 0379.
If there is a decrease in the Remote
Keyless Entry (RKE) operating
range:
. Check the distance. The
transmitter may be too far from
the vehicle.
. Check the location. Other
vehicles or objects may be
blocking the signal.
. Check the transmitter's battery.
See “Battery Replacement” later
in this section.
. If the transmitter is still not
working correctly, see your
dealer or a qualified technician
for service.

Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9803785) - 2017 - CRC - 4/13/16
34 Keys, Doors, and Windows
Remote Keyless Entry
(RKE) System Operation
(Key Access)
The transmitter functions may work
up to 60 m (197 ft) away from the
vehicle.
Keep in mind that other conditions,
such as those previously stated, can
impact the performance of the
transmitter.
With Remote Start Similar
Q:Press to lock all doors. The turn signal indicators may flash
and/or the horn may sound on the
second press to indicate locking.
See
Vehicle Personalization 0150.
If the driver door is open when
Qis
pressed, all doors will lock and then
the driver door will immediately
unlock if equipped and enabled
through vehicle personalization.
If the passenger door is open when
Qis pressed, all doors lock.
Pressing
Qmay also arm the alarm
system. See Vehicle Alarm
System 050.
K:Press to unlock the driver door.
Press
Kagain within five seconds
to unlock all doors, depending on
vehicle personalization. See Vehicle
Personalization 0150.
The turn signal indicators may flash
to indicate unlocking. See Vehicle
Personalization 0150.
Pressing
Kwill disarm the alarm
system. See Vehicle Alarm
System 050.
X:Press twice quickly to open the
trunk.
7: Press and hold briefly to initiate
vehicle locator. The exterior lamps
flash and the horn chirps three
times.
Press and hold
7for at least
three seconds to sound the panic
alarm. The horn sounds and the
turn signals flash for 30 seconds,
or until
7is pressed again or the
vehicle is started.
/: If equipped, press and releaseQand then immediately press and
hold
/for at least four seconds to
start the engine from outside the
vehicle using the RKE transmitter.
See Remote Vehicle Start 042.
The RKE transmitter buttons will not
operate when the key is in the
ignition.
Programming Keys to the
Vehicle
Only keys programmed to the
vehicle will work. If a key is lost or
stolen, a replacement can be

Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9803785) - 2017 - CRC - 4/13/16
Keys, Doors, and Windows 35
purchased and programmed through
your dealer. The vehicle can be
reprogrammed so that lost or stolen
keys no longer work. Any remaining
keys will need to be reprogrammed.
Each vehicle can have up to eight
keys matched to it.
Programming with Two
Recognized Keys (Key
Vehicles Only)
This procedure is for adding a
transmitter, not replacing a
transmitter. To program:1. Insert the original, already programmed key in the ignition
and turn the key to the ON/
RUN position.
2. Turn the key to LOCK/OFF, and remove the key.
3. Quickly, within five seconds, insert the second original
already programmed key in the
ignition and turn the key to the
ON/RUN position.
4. Turn the key to LOCK/OFF, and remove the key. 5. Insert the new key to be
programmed and turn it to the
ON/RUN position within
five seconds.
The security light will turn off
once the key has been
programmed.
6. Repeat Steps 1–5 if additional keys are to be programmed.
If a key is lost or damaged, see your
dealer to have a new key made.
Programming without Two
Recognized Keys (Key
Vehicles Only)
Program a new key to the vehicle
when a recognized key is not
available. Canadian regulations
require that owners see their dealer.
If two currently recognized keys are
not available, follow this procedure
to program the first key.
This procedure will take
approximately 30 minutes to
complete for the first key. The
vehicle must be off and all of the
keys you wish to program must be
with you. 1. Insert the new vehicle key into
the ignition.
2. Turn to ON/RUN. The security light will come on.
3. Wait 10 minutes until the security light turns off.
4. Turn the ignition to LOCK/OFF.
5. Repeat Steps 2–4 two more times. After the third time, turn
to ON/RUN; the key is learned
and all previously known keys
will no longer work with the
vehicle.
6. To learn a second key, turn to LOCK/OFF, insert the second
key to be learned, and rotate to
ON/RUN.
After two keys are learned,
remaining keys can be learned by
following the procedure in
“Programming with Two Recognized
Keys (Key Vehicles Only).”
Battery Replacement
Replace the battery if the REPLACE
BATTERY IN REMOTE KEY
message displays in the DIC. See
Key and Lock Messages 0143.

Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9803785) - 2017 - CRC - 4/13/16
36 Keys, Doors, and Windows
Caution
When replacing the battery, do
not touch any of the circuitry on
the transmitter. Static from your
body could damage the
transmitter.
The battery is not rechargeable. To
replace the battery:
1. Separate the two halves of the transmitter by inserting a flat
tool into the recess of the
transmitter.
2. Remove the battery with asmall tool by pushing it toward
the top of the transmitter.
3. Insert a new battery, positive side up, pushing it down until it
is held in place. Use a CR
2032 or equivalent battery.
4. Snap the battery cover back on to the transmitter.
Remote Keyless Entry
(RKE) System Operation
(Keyless Access)
The Keyless Access system allows
for vehicle entry when the
transmitter is within range. See
“Keyless Access Operation” later in
this section.
The transmitter functions may work
up to 60 m (197 ft) away from the
vehicle.
Keep in mind that other conditions,
such as those previously stated, can
impact the performance of the
transmitter.

Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9803785) - 2017 - CRC - 4/13/16
Keys, Doors, and Windows 37
Q:Press to lock all doors.
The turn signal indicators may flash
and/or the horn may sound on the
second press to indicate locking.
See Vehicle Personalization 0150.
If the driver door is open when
Qis
pressed, all doors will lock and then
the driver door will immediately
unlock, if enabled through the
vehicle personalization.
If the passenger door is open when
Qis pressed, all doors lock.
Pressing
Qmay also arm the alarm
system. See Vehicle Alarm
System 050.
K:Press to unlock the driver door.
Press
Kagain within five seconds
to unlock all doors, depending on
vehicle personalization. See Vehicle
Personalization 0150.
The turn signal indicators may flash
to indicate unlocking. See Vehicle
Personalization 0150.
Pressing
Kwill disarm the alarm
system. See Vehicle Alarm
System 050.
X:Press twice quickly to open the
trunk.
7: Press and hold briefly to initiate
vehicle locator. The exterior lamps
flash and the horn chirps three
times.
Press and hold
7for at least
three seconds to sound the panic
alarm. The horn sounds and the
turn signals flash for 30 seconds,
or until
7is pressed again or the
vehicle is started.
/: If equipped, press and releaseQand then immediately press and
hold
/for at least four seconds to
start the engine from outside the
vehicle using the RKE transmitter.
See Remote Vehicle Start 042.
Keyless Access Operation
The Keyless Access system allows
for the doors and trunk to be locked
and unlocked without pressing the
RKE transmitter button. The RKE
transmitter must be within 1 m (3 ft)
of the door being opened. If the vehicle has this feature, there will be
a button on the outside door
handles.
Keyless Access can be
programmed to unlock all doors on
the first lock/unlock press from the
driver door. See
Vehicle
Personalization 0150.
Keyless Unlocking/Locking from
the Driver Door
When the doors are locked and the
RKE transmitter is within range of
the door handle, pressing the lock/
unlock button on the driver door
handle will unlock the driver door.
If the lock/unlock button is pressed
again within five seconds, all
passenger doors will unlock.

Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9803785) - 2017 - CRC - 4/13/16
38 Keys, Doors, and Windows
Driver Side Shown, PassengerSimilar
Pressing the lock/unlock button will
cause all doors to lock if any of the
following occur:
. It has been more than
five seconds since the first lock/
unlock button press.
. Two lock/unlock button presses
were used to unlock all doors.
. Any vehicle door has been
opened and all doors are now
closed. Keyless Unlocking/Locking from
the Passenger Doors
When the doors are locked and the
RKE transmitter is within range of
the door handle, pressing the lock/
unlock button on a passenger door
handle will unlock all doors.
Pressing the lock/unlock button will
cause all doors to lock if any of the
following occur:
.
The lock/unlock button was used
to unlock all doors.
. Any vehicle door has been
opened and all doors are now
closed.
Passive Locking
If equipped with Keyless Access,
the vehicle will lock several seconds
after all doors are closed if the
vehicle is off and at least one RKE
transmitter has been removed or
none remain in the vehicle.
If other electronic devices interfere
with the RKE transmitter signal, the
vehicle may not detect the RKE
transmitter inside the vehicle.
If passive locking is enabled, the
doors may lock with the RKE transmitter inside the vehicle. Do
not leave the RKE transmitter in an
unattended vehicle.
To customize the doors to
automatically lock when exiting the
vehicle, see
Vehicle
Personalization 0150.
Temporary Disable of Passive
Locking Feature
Temporarily disable the passive
locking by pressing and holdingK
on the interior door switch with a
door open for at least four seconds,
or until three chimes are heard.
Passive locking will then remain
disabled until
Qon the interior door
is pressed, or until the vehicle is
turned on.
Remote Left In Vehicle Alert
When the vehicle is turned off and a
remote is left in the vehicle, the horn
will chirp three times after all doors
are closed. To turn on or off see
Vehicle Personalization 0150.

Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9803785) - 2017 - CRC - 4/13/16
Keys, Doors, and Windows 39
Keyless Trunk Opening
Press the touch pad on the rear of
the trunk above the license plate to
open the trunk when the RKE
transmitter is in range.
Keyed Access
To access a vehicle with a dead
transmitter battery, seeDoor
Locks 044.
Programming Transmitters to
the Vehicle
Only RKE transmitters programmed
to the vehicle will work. If a
transmitter is lost or stolen, a
replacement can be purchased and
programmed through your dealer.
The vehicle can be reprogrammed
so that lost or stolen transmitters no
longer work. Any remaining
transmitters will need to be
reprogrammed. Each vehicle can
have up to eight transmitters
matched to it. Programming with Recognized
Transmitters (Keyless Access
Vehicles Only)
A new transmitter can be
programmed to the vehicle when
there are two recognized
transmitters. To program, the vehicle
must be off and all of the
transmitters, both currently
recognized and new, must be
with you.
1. Place the two recognized keys
in the front cupholder.
2. Remove the key lock cylinder cap on the driver door handle.
See Door Locks 044. Insert the vehicle key of the new
transmitter into the key lock
cylinder on the outside of the
driver door and turn the key to
the unlock position five times
within 10 seconds.
The Driver Information Center
(DIC) displays READY FOR
REMOTE #2, 3, 4 or 5 etc.
3. Remove the recognized key and place the new transmitter
into the front cupholder.
4. Press ENGINE START/STOP. When the transmitter is
learned, the DIC will show that
it is ready to program the next
transmitter.
5. Remove the transmitter from the front cupholder and
press
KorQon the
transmitter.
To program additional
transmitters, repeat Steps 3–5.
When all additional transmitters
are programmed, press and
hold ENGINE START/STOP for
12 seconds to exit
programming mode.