radio CHEVROLET EQUINOX 2011 2.G Service Manual
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Page 215 of 446

Black plate (47,1)Chevrolet Equinox Owner Manual - 2011
Infotainment System 7-47
Other Information
The Bluetooth®word mark and
logos are owned by the Bluetooth®
SIG, Inc. and any use of such marks
by General Motors is under license.
Other trademarks and trade names
are those of their respective owners.
See Radio Frequency Statement on
page 13‑17 for FCC information for
Federal Communications
Commission and Industry Canada
information.
Bluetooth
(Infotainment Controls)
For information about how to
navigate the menu system using the
infotainment controls, see Operation
on page 7‑7.
Pairing
A Bluetooth‐enabled cell phone
must be paired to the Bluetooth
system first and then connected to
the vehicle before it can be used.
See the cell phone manufacturer
user guide for Bluetooth functions
before pairing the cell phone. If a
Bluetooth phone is not connected,
calls will be made using OnStar
®
Hands‐Free Calling, if available.
Refer to the OnStar Owner's Guide
for more information.
A Bluetooth phone with MP3
capability can not be connected to
the vehicle as a phone and an
MP3 player at the same time. The pairing process can be started
by using the voice recognition
system or the controls on the
infotainment system.
Pairing Information:
.Up to five cell phones can be
paired to the Bluetooth system.
.The pairing process is disabled
when the vehicle is moving.
.The Bluetooth system links with
the first available paired cell
phone in the order the phone
was paired.
.Only one paired cell phone can
be connected to the Bluetooth
system at a time.
.Pairing should only need to be
completed once, unless changes
to the pairing information have
been made or the phone is
deleted.
To link to a different paired phone,
see “Linking to a Different Phone”
later in this section.
Page 217 of 446

Black plate (49,1)Chevrolet Equinox Owner Manual - 2011
Infotainment System 7-49
Making a Call Using
Phone Book
For cell phones that support the
phone book feature, the Bluetooth
system can use the contacts stored
on your cell phone to make calls.
See your cell phone's owner's guide
or contact your wireless provider to
find out if this feature is supported
by your phone.
When a cell phone supports the
phone book feature, the Phone
Book and Call Lists menus are
automatically available.
The Phone Book menu allows you
to access the phone book stored in
the cell phone to make a call.
The Call Lists menu allows you to
access the phone numbers from the
Incoming Calls, Outgoing Calls, and
Missed Calls menus on your cell
phone to make a call.Radio with CD
To make a call using the Phone
Book menu:
1. Press
5/>twice.
2. Select Phone Book.
3. You can search through the list by selecting the letter group the
phone book entry begins with,
or press SELECT to scroll
through the entire list of names/
numbers in the phone book.
4. Select the name or number you want to call.
To make a call using the Call
Lists menu:
1. Press
5/>twice.
2. Select Call Lists.
3. Select the Incoming Calls, Outgoing Calls, or Missed
Calls list.
4. Select the name or number you want to call. Radio with CD/DVD and MEM
1. Press
5/>.
2. Select Phone Book.
3. You can search through the list by selecting the letter group the
phone book entry begins with,
or press SELECT to scroll
through the entire list of names/
numbers in the phone book.
4. Select the name or number you want to call.
To make a call using the Call
Lists menu:
1. Press
5/>.
2. Select Call Lists.
3. Select the Incoming Calls, Outgoing Calls, or Missed
Calls list.
4. Select the name or number you want to call.
Page 218 of 446

Black plate (50,1)Chevrolet Equinox Owner Manual - 2011
7-50 Infotainment System
Making a Call
Radio with CD
1. Press
5/>twice.
2. Enter the character sequence. See “Entering a Character
Sequence” inOperation on
page 7‑7 for more information.
3. Select Call to start dialing the number.
Radio with CD/DVD and MEM
1. Press
5/>.
2. Select Enter number.
3. Enter the character sequence. See “Entering a Character
Sequence” inOperation on
page 7‑7 for more information.
4. Select Call to start dialing the number.
Accepting or Declining a Call
When an incoming call is received,
the infotainment system mutes and
a ring tone is heard in the vehicle.
Accepting a Call
Press the MENU/SELECT knob to
“Answer” and press the MENU/
SELECT knob to accept the call.
Declining a Call
Press the MENU/SELECT knob to
“Decline” and press the MENU/
SELECT knob to decline the call.
Call Waiting
Call waiting must be supported on
the Bluetooth phone and enabled by
the wireless service carrier to work. Accepting a Call
Press the MENU/SELECT knob to
“Answer”
and press the MENU/
SELECT knob to accept the call.
Declining a Call
Press the MENU/SELECT knob to
“Decline” and press the MENU/
SELECT knob to decline the call.
Switching Between Calls
(Call Waiting Calls Only)
To switch between calls:
1. Press the MENU/SELECT knob.
2. Select Switch Call from the menu.
Conference Calling
Conference calling and three‐way
calling must be supported on the
Bluetooth phone and enabled by the
wireless service carrier to work.
Page 350 of 446

Black plate (44,1)Chevrolet Equinox Owner Manual - 2011
10-44 Vehicle Care
To reinstall the door, insert the tabs
on the bottom of the door into the
console first, then push the door
back into its original location.
The vehicle may not be equipped
with all of the fuses, relays, and
features shown.
Instrument Panel Fuse BlockMini Fuses Usage
1 Steering Wheel DM
2 Spare
3 Spare
4 Body Control
Module 1
5 Infotainment
6 Body Control
Module 7
7 Noise Control
Module
8 Body Control
Module 4
9 Radio
10 Special Equipment
Order Battery
11 Ultrasonic Rear
Parking Assist
Module
12 Heater, Ventilation
and Air Conditioning
Battery
Page 360 of 446

Black plate (54,1)Chevrolet Equinox Owner Manual - 2011
10-54 Vehicle Care
How to Check
Use a good quality pocket-type
gauge to check tire pressure.
You cannot tell if your tires are
properly inflated simply by
looking at them. Radial tires may
look properly inflated even when
they are under‐inflated. Check
the tire's inflation pressure when
the tires are cold. Cold means
your vehicle has been sitting for
at least three hours or driven no
more than 1.6 km (1 mile).
Remove the valve cap from the
tire valve stem. Press the tire
gauge firmly onto the valve to
get a pressure measurement.
If the cold tire inflation pressure
matches the recommended
pressure on the Tire andLoading Information label, no
further adjustment is necessary.
If the inflation pressure is low,
add air until you reach the
recommended amount.
If you overfill the tire, release
air by pushing on the metal stem
in the center of the tire valve.
Re‐check the tire pressure with
the tire gauge.
Be sure to put the valve caps
back on the valve stems. They
help prevent leaks by keeping
out dirt and moisture.Tire Pressure Monitor
System
The Tire Pressure Monitor System
(TPMS) uses radio and sensor
technology to check tire pressure
levels. The TPMS sensors monitor
the air pressure in your tires and
transmit tire pressure readings to a
receiver located in the vehicle.
Each tire, including the spare
(if provided), should be checked
monthly when cold and inflated to
the inflation pressure recommended
by the vehicle manufacturer on the
vehicle placard or tire inflation
pressure label. (If your vehicle has
tires of a different size than the size
indicated on the vehicle placard or
tire inflation pressure label, you
should determine the proper tire
inflation pressure for those tires.)
Page 361 of 446

Black plate (55,1)Chevrolet Equinox Owner Manual - 2011
Vehicle Care 10-55
As an added safety feature, your
vehicle has been equipped with a
tire pressure monitoring system
(TPMS) that illuminates a low tire
pressure telltale when one or
more of your tires is significantly
under‐inflated.
Accordingly, when the low tire
pressure telltale illuminates, you
should stop and check your tires as
soon as possible, and inflate them
to the proper pressure. Driving on a
significantly under‐inflated tire
causes the tire to overheat and can
lead to tire failure. Under‐inflation
also reduces fuel efficiency and tire
tread life, and may affect the
vehicle's handling and stopping
ability.
Please note that the TPMS is
not a substitute for proper tire
maintenance, and it is the driver's
responsibility to maintain correct tire
pressure, even if under‐inflation has
not reached the level to trigger
illumination of the TPMS low tire
pressure telltale.Your vehicle has also been
equipped with a TPMS malfunction
indicator to indicate when the
system is not operating properly.
The TPMS malfunction indicator is
combined with the low tire pressure
telltale. When the system detects a
malfunction, the telltale will flash for
approximately one minute and then
remain continuously illuminated.
This sequence will continue upon
subsequent vehicle start‐ups as
long as the malfunction exists.
When the malfunction indicator is
illuminated, the system may not be
able to detect or signal low tire
pressure as intended. TPMS
malfunctions may occur for a variety
of reasons, including the installation
of replacement or alternate tires or
wheels on the vehicle that prevent
the TPMS from functioning properly.
Always check the TPMS malfunction
telltale after replacing one or more
tires or wheels on your vehicle to
ensure that the replacement or
alternate tires and wheels allow the
TPMS to continue to function
properly.
See
Tire Pressure Monitor
Operation on page 10‑56 for
additional information.
Federal Communications
Commission (FCC) and
Industry Canada
See Radio Frequency Statement on
page 13‑17 for information
regarding Part 15 of the Federal
Communications Commission (FCC)
rules and Industry Canada
Standards RSS-210/220/310.
Page 363 of 446

Black plate (57,1)Chevrolet Equinox Owner Manual - 2011
Vehicle Care 10-57
Always use only the GM approved
tire sealant available through
your dealer or included in the
vehicle.
TPMS Malfunction Light and
Message
The TPMS will not function properly
if one or more of the TPMS sensors
are missing or inoperable. When the
system detects a malfunction, the
low tire pressure warning light
flashes for about one minute and
then stays on for the remainder of
the ignition cycle. A DIC warning
message is also displayed. The low
tire pressure warning light and DIC
warning message come on at each
ignition cycle until the problem is
corrected. Some of the conditions
that can cause the malfunction light
and DIC message to come on are:
.One of the road tires has been
replaced with the spare tire.
The spare tire does not have a
TPMS sensor. The TPMS
malfunction light and DICmessage should go off once you
re‐install the road tire containing
the TPMS sensor.
.The TPMS sensor matching
process was started but not
completed or not completed
successfully after rotating the
vehicle's tires. The DIC message
and TPMS malfunction light
should go off once the TPMS
sensor matching process is
performed successfully. See
“TPMS Sensor Matching
Process”
later in this section.
.One or more TPMS sensors are
missing or damaged. The DIC
message and the TPMS
malfunction light should go off
when the TPMS sensors are
installed and the sensor
matching process is performed
successfully. See your dealer
for service.
.Replacement tires or wheels do
not match your vehicle's original
equipment tires or wheels. Tires
and wheels other than those
recommended for your vehicle
could prevent the TPMS from
functioning properly. See Buying
New Tires on page 10‑62.
.Operating electronic devices or
being near facilities using radio
wave frequencies similar to the
TPMS could cause the TPMS
sensors to malfunction.
If the TPMS is not functioning it
cannot detect or signal a low tire
condition. See your dealer for
service if the TPMS malfunction
light and DIC message comes on
and stays on.
Page 385 of 446

Black plate (79,1)Chevrolet Equinox Owner Manual - 2011
Vehicle Care 10-79
{WARNING
Using an open flame near a
battery can cause battery gas to
explode. People have been hurt
doing this, and some have been
blinded. Use a flashlight if you
need more light.
Be sure the battery has enough
water. You do not need to add
water to the battery installed in
your new vehicle. But if a battery
has filler caps, be sure the right
amount of fluid is there. If it is low,
add water to take care of that
first. If you do not, explosive gas
could be present.
Battery fluid contains acid that
can burn you. Do not get it on
you. If you accidentally get it in
your eyes or on your skin, flush
the place with water and get
medical help immediately.Be sure to use the following steps to
do it safely. Ignoring these steps
could result in costly damage to the
vehicle that would not be covered
by the warranty.
Trying to start the vehicle by
pushing or pulling it will not work,
and it could damage the vehicle.
Notice:
If the radio or other
accessories are left on during the
jump starting procedure, they
could be damaged. The repairs
would not be covered by the
warranty. Always turn off the
radio and other accessories when
jump starting the vehicle.
Notice: If the jumper cables are
connected or removed in the
wrong order, electrical shorting
may occur and damage the
vehicle. The repairs would not be
covered by the vehicle warranty.
Always connect and remove the
jumper cables in the correct
order, making sure that the
cables do not touch each other or
other metal. 1. The vehicle used to jump start
must have 12-volt battery with a
negative ground.
Notice: Only use a vehicle that
has a 12-volt system with a
negative ground for jump
starting. If the other vehicle does
not have a 12-volt system with a
negative ground, both vehicles
can be damaged.
2. The vehicles should be close enough for the jumper cables to
reach, but the vehicles should
not be touching. Touching could
cause grounding and possible
electrical system damage.
Put both vehicles in P (Park)
and set the parking brake firmly.
3. Unplug accessories plugged into the cigarette lighter or the
accessory power outlet. Turn off
the radio and all lamps that are
not needed. Turn off the ignition
on both vehicles.
Page 417 of 446

Black plate (1,1)Chevrolet Equinox Owner Manual - 2011
Customer Information 13-1
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . 13-1
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . 13-3
Customer Assistance for Text Telephone (TTY) Users . . . . . 13-4
Online Owner Center . . . . . . . . 13-5
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 13-6
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 13-6
Scheduling Service Appointments . . . . . . . . . . . . . . 13-9
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 13-9
Collision Damage Repair . . . 13-11
Service Publications Ordering Information . . . . . . 13-13
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . 13-14
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . 13-15
Reporting Safety Defects to General Motors . . . . . . . . . . . 13-15
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . 13-15
Event Data Recorders . . . . . . 13-16
OnStar
®. . . . . . . . . . . . . . . . . . . . 13-17
Navigation System . . . . . . . . . 13-17
Radio Frequency Identification (RFID) . . . . . . . 13-17
Radio Frequency Statement . . . . . . . . . . . . . . . . . 13-17
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to the dealer and to
Chevrolet. Normally, any concerns
with the sales transaction or the
operation of the vehicle will be
resolved by the dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE: Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of the dealership or the general
manager.
Page 431 of 446

Black plate (15,1)Chevrolet Equinox Owner Manual - 2011
Customer Information 13-15
Reporting Safety Defects
to the Canadian
Government
If you live in Canada, and you
believe that your vehicle has a
safety defect, notify Transport
Canada immediately, and notify
General Motors of Canada Limited.
Call them at 1-800-333-0510 or
write to:
Transport Canada
Road Safety Branch
2780 Sheffield Road
Ottawa, Ontario K1B 3V9
Reporting Safety Defects
to General Motors
In addition to notifying NHTSA
(or Transport Canada) in a situation
like this, notify General Motors.
Call 1-800-222-1020, or write:
Chevrolet Motor Division
Chevrolet Customer
Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
In Canada, call 1-800-263-3777
(English) or 1-800-263-7854
(French), or write:
General Motors of Canada Limited
Customer Communication Centre,
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Vehicle Data
Recording and
Privacy
This GM vehicle has a number of
sophisticated computers that record
information about the vehicle’s
performance and how it is driven.
For example, the vehicle uses
computer modules to monitor and
control engine and transmission
performance, to monitor the
conditions for airbag deployment
and deploy airbags in a crash, and,
if so equipped, to provide antilock
braking to help the driver control the
vehicle. These modules may store
data to help the dealer technician
service the vehicle. Some modules
may also store data about how you
operate the vehicle, such as rate of
fuel consumption or average speed.
These modules may also retain the
owner’s personal preferences, such
as radio pre-sets, seat positions,
and temperature settings.