instrument panel CHEVROLET EQUINOX 2019 Owner's Guide

Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12145779) - 2019 - CRC - 7/30/18
388 Customer Information
STEP TWO :If after contacting a
member of dealership management,
it appears your concern cannot be
resolved by your dealership without
further help, in the U.S., call the
Chevrolet Customer Assistance
Center at 1-800-222-1020. In
Canada, call General Motors of
Canada Customer Care Centre at
1-800-263-3777 (English),
or 1-800-263-7854 (French).
We encourage you to call the
toll-free number in order to give your
inquiry prompt attention. Have the
following information available to
give the Customer Assistance
representative:
. Vehicle Identification
Number (VIN). This is available
from the vehicle registration or
title, or the plate at the top left of
the instrument panel and visible
through the windshield.
. Dealership name and location.
. Vehicle delivery date and
present mileage. When contacting Chevrolet,
remember that your concern will
likely be resolved at a dealer's
facility. That is why we suggest
following Step One first.
STEP THREE
—U.S. Owners :
Both General Motors and your
dealer are committed to making
sure you are completely satisfied
with your new vehicle. However,
if you continue to remain unsatisfied
after following the procedure
outlined in Steps One and Two, you
can file with the Better Business
Bureau (BBB) Auto Line Program to
enforce your rights.
The BBB Auto Line Program is an
out-of-court program administered
by the Council of Better Business
Bureaus to settle automotive
disputes regarding vehicle repairs or
the interpretation of the New Vehicle
Limited Warranty. Although you may
be required to resort to this informal
dispute resolution program prior to
filing a court action, use of the
program is free of charge and your
case will generally be heard within
40 days. If you do not agree with the decision given in your case, you
may reject it and proceed with any
other venue for relief available
to you.
You may contact the BBB Auto Line
Program using the toll-free
telephone number or write them at
the following address:
BBB Auto Line Program
Council of Better Business Bureaus,
Inc.
3033 Wilson Boulevard
Suite 600
Arlington, VA 22201
Telephone: 1-800-955-5100
http://www.bbb.org/council/
programs-services/
dispute-handling-and-resolution/
bbb-auto-line
This program is available in all
50 states and the District of
Columbia. Eligibility is limited by
vehicle age, mileage, and other
factors. General Motors reserves
the right to change eligibility
limitations and/or discontinue its
participation in this program.

Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12145779) - 2019 - CRC - 7/30/18
Index 415
Child Restraints (cont'd)Securing . . . . . . . . . . . . . . . . . 102, 104
Systems . . . . . . . . . . . . . . . . . . . . . . . . 93
Circuit Breakers . . . . . . . . . . . . . . . . 309
Cleaning
Exterior Care . . . . . . . . . . . . . . . . . 359
Interior Care . . . . . . . . . . . . . . . . . . 363
Climate Control Systems . . . . . . . 169 Air Conditioning . . . . . . . . . . . . . . 169
Dual Automatic . . . . . . . . . . . . . . . 171
Heating . . . . . . . . . . . . . . . . . . . . . . . 169
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Cluster, Instrument . . . . . . . . 120, 124
Cold Weather Operation . . . . . . . . 255
Collision Damage Repair . . . . . . . 394
Compact Spare Tire . . . . . . . . . . . . 350
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . 107
Compass . . . . . . . . . . . . . . . . . . . . . . . 114
Compressor Kit, Tire Sealant . . . 338
Connected Services Connections . . . . . . . . . . . . . . . . . . 410
Diagnostics . . . . . . . . . . . . . . . . . . . 412
Navigation . . . . . . . . . . . . . . . . . . . . 409
Connections Connected Services . . . . . . . . . . 410 Control
Traction and Electronic
Stability . . . . . . . . . . . . . . . . . . . . . 218
Control of a Vehicle . . . . . . . . . . . . . 180
Convenience Net . . . . . . . . . . . . . . . 109
Convex Mirrors . . . . . . . . . . . . . . . . . . 50
Coolant Engine Temperature Gauge . . 129
Cooling . . . . . . . . . . . . . . . . . . . . 169, 171
Cooling System . . . . . . . . . . . . . . . . . 292
Courtesy Lamps . . . . . . . . . . . . . . . . 165
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 393
Cover Cargo . . . . . . . . . . . . . . . . . . . . . . . . . 108
Covers
Rear Compartment/StoragePanel . . . . . . . . . . . . . . . . . . . . . . . 108
Cruise Control . . . . . . . . . . . . . . . . . . 222 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Cruise Control, Adaptive . . . . . . . . 224
Cupholders . . . . . . . . . . . . . . . . . . . . . 107
Customer Assistance . . . . . . . . . . . 390
Offices . . . . . . . . . . . . . . . . . . . . . . . . 389
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 390 Customer Information
Publications Ordering
Information . . . . . . . . . . . . . . . . . . 397
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 387
D
Damage Repair, Collision . . . . . . . 394
Danger, Warning, and Caution . . . . 3
Data CollectionInfotainment System . . . . . . . . . . 400
OnStar . . . . . . . . . . . . . . . . . . . . . . . 400
Data Recorders, Event . . . . . . . . . 399
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 162
Defensive Driving . . . . . . . . . . . . . . . 180
Delayed Locking . . . . . . . . . . . . . . . . . 40
Diagnostics Connected Services . . . . . . . . . . 412
Diesel Exhaust Fluid . . . . . . . . 28, 205
Diesel Exhaust Fluid (DEF) Warning Light . . . . . . . . . . . . . . . . . 139
Diesel Particulate Filter . . . . . . . . . 204
Distracted Driving . . . . . . . . . . . . . . . 179
Dome Lamps . . . . . . . . . . . . . . . . . . . 165
Door Delayed Locking . . . . . . . . . . . . . . . . 40
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12145779) - 2019 - CRC - 7/30/18
416 Index
Door (cont'd)Power Locks . . . . . . . . . . . . . . . . . . . . 40
Drive Belt Routing, Engine . . . . . . 386
Drive Systems All-Wheel Drive . . . . . . . . . . 214, 301
Driver Assistance Systems . . . . . 234
Driver Behavior . . . . . . . . . . . . . . . . . 178
Driver Information Center (DIC) . . . . . . . . . . . . . 141, 146
Driving Assistance Systems . . . . . . . . . . 240
Characteristics andTowing Tips . . . . . . . . . . . . . . . . . 264
Defensive . . . . . . . . . . . . . . . . . . . . . 180
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 180
Environment . . . . . . . . . . . . . . . . . . 179
For Better Fuel Economy . . . . . . . 27
Hill and Mountain Roads . . . . . . 187
If the Vehicle is Stuck . . . . . . . . . 189
Loss of Control . . . . . . . . . . . . . . . 182
Off-Road . . . . . . . . . . . . . . . . . . . . . 182
Off-Road Recovery . . . . . . . . . . . 181
Vehicle Load Limits . . . . . . . . . . . 190
Wet Roads . . . . . . . . . . . . . . . . . . . 186
Winter . . . . . . . . . . . . . . . . . . . . . . . . 188
Driving the Vehicle . . . . . . . . . . . . . . . . 3
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . 171E
Electric Parking Brake . . . . . . . . . . 216
Electric Parking Brake Light . . . . 134
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . . 273
Electrical System Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 309
Fuses and Circuit Breakers . . . 309
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 312
Overload . . . . . . . . . . . . . . . . . . . . . 308
Rear Compartment Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 314
Emergency OnStar . . . . . . . . . . . . . . . . . . . . . . . 402
Engine Air Cleaner/Filter . . . . . . . . . . . . . 290
Check Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . 132
Compartment Overview . . . . . . . 280
Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . 129
Cooling System . . . . . . . . . . . . . . . 292
Drive Belt Routing . . . . . . . . . . . . 386
Exhaust . . . . . . . . . . . . . . . . . . . . . . 203
Heater . . . . . . . . . . . . . . . . . . . . . . . . 199
Oil Life System . . . . . . . . . . . . . . . 289 Engine (cont'd)
Oil Pressure Light . . . . . . . . . . . . 138
Overheating . . . . . . . . . . . . . . . . . . 296
Power Messages . . . . . . . . . . . . . 151
Running While Parked . . . . . . . . 204
Starting . . . . . . . . . . . . . . . . . . . . . . . 196
Engines Diesel Fuel . . . . . . . . . . . . . . . . . . . 252
Entry Lighting . . . . . . . . . . . . . . . . . . . 166
Equipment, Towing . . . . . . . . . . . . . 271
Event Data Recorders . . . . . . . . . . 399
Exhaust Fluid
Diesel . . . . . . . . . . . . . . . . . . . . . . . . 205
Exit Lighting . . . . . . . . . . . . . . . . . . . . 166
Extended Parking . . . . . . . . . . . . . . . 202
Extender, Seat Belt . . . . . . . . . . . . . . 75
Exterior Lamp Controls . . . . . . . . . 160
Exterior Lighting Battery
Saver . . . . . . . . . . . . . . . . . . . . . . . . . 167
F
FeaturesMemory . . . . . . . . . . . . . . . . . . . . . . . . . 12
Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204
Replacement (Fuel) . . . . . . . . . . . 258
Filter, Engine Air Cleaner . . . . . . . . . . . 290
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 162

Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12145779) - 2019 - CRC - 7/30/18
Index 417
Flashers, Hazard Warning . . . . . . 163
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 337Changing . . . . . . . . . . . . . . . . . . . . . 345
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 367
Fluid Automatic Transmission . . . . . . 290
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 299
Diesel Exhaust . . . . . . . . . . . . . . . . . 28
Washer . . . . . . . . . . . . . . . . . . . . . . . 297
Fog Lamps . . . . . . . . . . . . . . . . . . . . . 164
Folding Mirrors . . . . . . . . . . . . . . . . . . 50
Forward Automatic Braking . . . . . 242
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . 240
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . 397
Front Fog Lamp Light . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Front Pedestrian Braking (FPB) System . . . . . . . . . . . . . . . . . 244
Front Seats
Adjustment . . . . . . . . . . . . . . . . . . . . . 59
Heated and Ventilated . . . . . . . . . . 64
Fuel Additives . . . . . . . . . . . . . . . . . . . . . 252
Biodiesel . . . . . . . . . . . . . . . . . . . . . 254
Cold Weather Operation . . . . . . 255
Diesel Engines . . . . . . . . . . . . . . . 252 Fuel (cont'd)
Economy Driving . . . . . . . . . . . . . . . 27
Filling a Portable Fuel
Container . . . . . . . . . . . . . . . . . . . 263
Filling the Tank . . . . . . . . . . 259, 261
Filter Replacement . . . . . . . . . . . 258
Foreign Countries . . . . . . . . . . . . 252
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 128
Low Fuel Warning Light . . . . . . . 139
Prohibited Fuels . . . . . . . . . . . . . . 251
Recommended . . . . . . . . . . . . . . . 251
Running out of Fuel . . . . . . . . . . . 258
Top Tier . . . . . . . . . . . . . . . . . 250, 251
Water in Fuel . . . . . . . . . . . . . . . . . 255
Fuel for Diesel Engines . . . . . . . . . 252
Fuses Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 309
Fuses and Circuit Breakers . . . 309
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 312
Rear Compartment Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 314
G
Garage Door Opener . . . . . . . . . . . 156
Programming . . . . . . . . . . . . . . . . . 156
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . 303 Gauges
Engine Coolant
Temperature . . . . . . . . . . . . . . . . 129
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Odometer . . . . . . . . . . . . . . . . . . . . . 127
Speedometer . . . . . . . . . . . . . . . . . 127
Tachometer . . . . . . . . . . . . . . . . . . . 127
Trip Odometer . . . . . . . . . . . . . . . . 127
Warning Lights and Indicators . . . . . . . . . . . . . . . . . . . .119
General Information
Service and Maintenance . . . . . 368
Towing . . . . . . . . . . . . . . . . . . . . . . . . 264
Vehicle Care . . . . . . . . . . . . . . . . . . 276
Glove Box . . . . . . . . . . . . . . . . . . . . . . 107
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . 391
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 305
Hazard Warning Flashers . . . . . . . 163
Head Restraints . . . . . . . . . . . . . . . . . 57
Headlamps . . . . . . . . . . . . . . . . . . . . . 306Aiming . . . . . . . . . . . . . . . . . . . . . . . . 305
Automatic . . . . . . . . . . . . . . . . . . . . . 163
Bulb Replacement . . . . . . . . . . . . 305
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . 162