infotainment CHEVROLET EQUINOX 2020 Owner's Guide

Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13555863) - 2020 - CRC - 8/2/19
390 Customer Information
.Whether or not the driver and
passenger safety belts were
buckled/fastened;
. How far (if at all) the driver was
depressing the accelerator and/
or brake pedal; and,
. How fast the vehicle was
traveling.
These data can help provide a
better understanding of the
circumstances in which crashes and
injuries occur.
Note
EDR data are recorded by your
vehicle only if a non-trivial crash
situation occurs; no data are
recorded by the EDR under normal
driving conditions and no personal
data (e.g., name, gender, age, and
crash location) are recorded.
However, other parties, such as law
enforcement, could combine the
EDR data with the type of
personally identifying data routinely
acquired during a crash
investigation. To read data recorded by an EDR,
special equipment is required, and
access to the vehicle or the EDR is
needed. In addition to the vehicle
manufacturer, other parties, such as
law enforcement, that have the
special equipment, can read the
information if they have access to
the vehicle or the EDR.
GM will not access these data or
share it with others except: with the
consent of the vehicle owner or,
if the vehicle is leased, with the
consent of the lessee; in response
to an official request by police or
similar government office; as part of
GM's defense of litigation through
the discovery process; or, as
required by law. Data that GM
collects or receives may also be
used for GM research needs or may
be made available to others for
research purposes, where a need is
shown and the data is not tied to a
specific vehicle or vehicle owner.OnStar
If the vehicle is equipped with
OnStar and has an active service
plan, additional data may be
collected and transmitted through
the OnStar system. This includes
information about the vehicle’s
operation; collisions involving the
vehicle; the use of the vehicle and
its features, including infotainment;
and the location and approximate
GPS speed of the vehicle. Refer to
the OnStar Terms and Conditions
and Privacy Statement on the
OnStar website.
See
OnStar Additional Information
0 393.
Infotainment System
If the vehicle is equipped with a
navigation system as part of the
infotainment system, use of the
system may result in the storage of
destinations, addresses, telephone
numbers, and other trip information.
See the infotainment manual for
information on stored data and for
deletion instructions.

Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13555863) - 2020 - CRC - 8/2/19
392 OnStar
Functionality of the Voice Command
button may vary by vehicle and
region.
Press
=to:
. Open the OnStar app on the
infotainment display. See the
infotainment manual for
information on how to use the
OnStar app.
Or
. Give OnStar Turn-by-Turn
Navigation voice commands.
. Obtain and customize the Wi-Fi
hotspot name or SSID and
password, if equipped.
Press
Qto connect to an
Advisor to:
. Verify account information or
update contact information.
. Get driving directions.
. Receive a Diagnostic check of
the vehicle's key operating
systems.
. Receive Roadside Assistance. .
Manage Wi-Fi Settings,
if equipped.
Press
>to get a priority connection
to an OnStar Advisor available
24/7 to:
. Get help for an emergency.
. Be a Good Samaritan or
respond to an AMBER Alert.
. Get assistance in severe
weather or other crisis situations
and find evacuation routes.
OnStar Services
Emergency
Emergency Services require an
active safety and security plan. With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor
who is immediately connected in to
the vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and
relay important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider
to help with a flat tire, a battery
jump, or an empty gas tank.

Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13555863) - 2020 - CRC - 8/2/19
394 OnStar
.PressQto speak with an
Advisor.
OnStar or connected services
cannot work unless the vehicle is in
a place where OnStar has an
agreement with a wireless service
provider for service in that area. The
wireless service provider must also
have coverage, network capacity,
reception, and technology
compatible with OnStar or
connected services. Service
involving location information about
the vehicle cannot work unless GPS
signals are available, unobstructed,
and compatible with the OnStar
hardware. OnStar or connected
services may not work if the OnStar
equipment is not properly installed
or it has not been properly
maintained. If equipment or software
is added, connected, or modified,
OnStar or connected services may
not work. Other problems beyond
the control of OnStar —such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage to the vehicle in a crash, or wireless
phone network congestion or
jamming
—may prevent service.
See Radio Frequency Statement
0 387.
Services for People with
Disabilities
Advisors provide services to help
with physical disabilities and
medical conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
If equipped, TTY mode can be
turned on or off by touching
Settings, then Apps, and then
Phone. When TTY mode is on,
phone calls can be made or
received with OnStar using the
infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.

Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13555863) - 2020 - CRC - 8/2/19
Connected Services 399
Connected
Services
Connected Services
Navigation . . . . . . . . . . . . . . . . . . . . 399
Connections . . . . . . . . . . . . . . . . . . 400
Diagnostics . . . . . . . . . . . . . . . . . . . 401
Connected Services
Navigation
Navigation requires a specific
OnStar or connected service plan.
Press
Qto receive Turn-by-Turn
directions or have them sent to the
vehicle’s navigation screen,
if equipped.
Turn-by-Turn Navigation
1. PressQto connect to an
Advisor.
2. Request directions to be downloaded to the vehicle.
3. Follow the voice-guided commands.
Using Voice Commands
During a Planned Route
Functionality of the Voice Command
button, if equipped, may vary by
vehicle and region. For some
vehicles, press
=to open the OnStar app on the infotainment
display. For other vehicles press
=
as follows.
Cancel Route
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Cancel route.” System
responds: “Do you want to
cancel directions?”
3. Say “Yes.”System responds:
“OK, request completed, thank
you, goodbye.”
Route Preview
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Route preview.” System
responds with the next three
maneuvers.
Repeat
1. Press
=. System responds:
“OnStar ready,” then a tone.

Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13555863) - 2020 - CRC - 8/2/19
400 Connected Services
2. Say“Repeat.” System
responds with the last direction
given, then responds with
“OnStar ready,” then a tone.
Get My Destination
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Get my destination.”
System responds with the
address and distance to the
destination, then responds with
“OnStar ready,” then a tone.
Send Destination to Vehicle
Directions can be sent to the
vehicle’s navigation screen,
if equipped.
Press
Q, then ask the Advisor to
download directions to the vehicle’s
navigation system, if equipped. After
the call ends, the navigation screen
will provide prompts to begin driving
directions. Routes that are sent to
the navigation screen can only be
canceled through the navigation
system. See www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Connections
The following services help with
staying connected.
For coverage maps, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Ensuring Security
.
Change the default passwords
for the Wi-Fi hotspot and
myChevrolet mobile application.
Make these passwords different
from each other and use a
combination of letters, numbers,
and symbols to increase the
security.
. Change the default name of the
SSID (Service Set Identifier).
This is your network’s name that
is visible to other wireless
devices. Choose a unique name
and avoid family names or
vehicle descriptions. Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in
Wi-Fi hotspot that provides access
to the Internet and web content at
4G LTE speed. Up to seven mobile
devices can be connected. A data
plan is required. Use the in-vehicle
controls only when it is safe to
do so.
1. To retrieve Wi-Fi hotspot information, press
=to open
the OnStar app on the
infotainment display, then
select Wi-Fi Hotspot. On some
vehicles, touch Wi-Fi or Wi-Fi
Settings on the screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID),
password, and on some
vehicles, the connection type
(no Internet connection, 3G,
4G, 4G LTE), and signal quality
(poor, good, excellent).
3. To change the SSID or password, press
Qor call
1-888-4ONSTAR to connect
with an Advisor. On some

Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13555863) - 2020 - CRC - 8/2/19
404 Index
Child Restraints (cont'd)Lower Anchors and Tethers
for Children . . . . . . . . . . . . . . . . . . . 75
Older Children . . . . . . . . . . . . . . . . . . 68
Securing . . . . . . . . . . . . . . . . . . . . 83, 85
Systems . . . . . . . . . . . . . . . . . . . . . . . . 72
Circuit Breakers . . . . . . . . . . . . . . . . 299
Cleaning Exterior Care . . . . . . . . . . . . . . . . . 349
Interior Care . . . . . . . . . . . . . . . . . . 353
Climate Control Systems . . . . . . . 154 Air Conditioning . . . . . . . . . . . . . . 154
Dual Automatic . . . . . . . . . . . . . . . 156
Heating . . . . . . . . . . . . . . . . . . . . . . . 154
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Cluster, Instrument . . . . . . . . 102, 106
Cold Weather Operation . . . . . . . . 245
Collision Damage Repair . . . . . . . 384
Compact Spare Tire . . . . . . . . . . . . 340
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . . . 88
Compass . . . . . . . . . . . . . . . . . . . . . . . . 96
Compressor Kit, Tire Sealant . . . 328
Connected Services Connections . . . . . . . . . . . . . . . . . . 400
Diagnostics . . . . . . . . . . . . . . . . . . . 401
Navigation . . . . . . . . . . . . . . . . . . . . 399 Connections
Connected Services . . . . . . . . . . 400
Control Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 208
Control of a Vehicle . . . . . . . . . . . . . 166
Convenience Net . . . . . . . . . . . . . . . . 91
Convex Mirrors . . . . . . . . . . . . . . . . . . 28
Coolant Engine Temperature Gauge . . . 111
Cooling . . . . . . . . . . . . . . . . . . . . 154, 156
Cooling System . . . . . . . . . . . . . . . . . 282
Courtesy Lamps . . . . . . . . . . . . . . . . 149
Courtesy Transportation
Program . . . . . . . . . . . . . . . . . . . . . . . 383
Cover
Cargo . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Covers Rear Compartment/StoragePanel . . . . . . . . . . . . . . . . . . . . . . . . . 89
Winter . . . . . . . . . . . . . . . . . . . . . . . . 185
Cruise Control . . . . . . . . . . . . . . . . . . 212 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Cruise Control, Adaptive . . . . . . . . 214
Cupholders . . . . . . . . . . . . . . . . . . . . . . 88
Customer Assistance . . . . . . . . . . . 380 Offices . . . . . . . . . . . . . . . . . . . . . . . . 379 Customer Assistance (cont'd)
Text Telephone (TTY)
Users . . . . . . . . . . . . . . . . . . . . . . . 380
Customer Information
Publications OrderingInformation . . . . . . . . . . . . . . . . . . 386
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 377
Cybersecurity . . . . . . . . . . . . . . . . . . . 389
D
Damage Repair, Collision . . . . . . . 384
Danger, Warning, and Caution . . . . 3
Data Collection
Infotainment System . . . . . . . . . . 390
OnStar . . . . . . . . . . . . . . . . . . . . . . . 390
Data Recorders, Event . . . . . . . . . 389
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 146
Defensive Driving . . . . . . . . . . . . . . . 165
Delayed Locking . . . . . . . . . . . . . . . . . 19
Diagnostics Connected Services . . . . . . . . . . 401
Diesel Exhaust Fluid . . . . . . . . . . . . 195
Diesel Exhaust Fluid (DEF)
Warning Light . . . . . . . . . . . . . . . . . 122
Diesel Particulate Filter . . . . . . . . . 191
Distracted Driving . . . . . . . . . . . . . . . 164

Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13555863) - 2020 - CRC - 8/2/19
Index 407
Headlamps (cont'd)Bulb Replacement . . . . . . . . . . . . 295
Daytime Running
Lamps (DRL) . . . . . . . . . . . . . . . . 146
Flash-to-Pass . . . . . . . . . . . . . . . . . 146
Front Turn Signal and Fog Lamps . . . . . . . . . . . . . . . . . . . . . . 297
High Intensity Discharge (HID) Lighting . . . . . . . . . . . . . . . 296
High-Beam On Light . . . . . . . . . . 122
High/Low Beam Changer . . . . . 146
Lamps On Reminder . . . . . . . . . 123
Heated Rear Seats . . . . . . . . . . . . . . . . . . . . . 47
Steering Wheel . . . . . . . . . . . . . . . . . 94
Heated and Ventilated Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Heated Mirrors . . . . . . . . . . . . . . . . . . . 29
Heater
Engine . . . . . . . . . . . . . . . . . . . . . . . . 187
Heating . . . . . . . . . . . . . . . . . . . . 154, 156
High-Beam On Light . . . . . . . . . . . . 122
Hill and Mountain Roads . . . . . . . . 173
Hill Start Assist (HSA) . . . . . . . . . . 207
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 268
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
How to Wear Seat Belts Properly . . . . . . . . . . . . . . . . . . . . . . . . 49 HVAC . . . . . . . . . . . . . . . . . . . . . . 154, 156
I
Ignition Positions . . . . . . . . . . . . . . . 180
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 27
Indicator
Pedestrian Ahead . . . . . . . . . . . . .119
Vehicle Ahead . . . . . . . . . . . . . . . . .118
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . . . 70
Information Publication Ordering . . . . . . . . . . 386
Infotainment . . . . . . . . . . . . . . . . . . . . 153
Infotainment System . . . . . . . . . . . . 390
Instrument Cluster . . . . . . . . . 102, 106
Instrument Panel Overview . . . . . . . 5
Interior Rearview Mirrors . . . . . . . . . 30
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North America . . . . . . . . . . . . . . . . . . . . . . . 341
K
Keyless Entry
Remote (RKE) System . . . . . . . . . . 8
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
L
Labeling, Tire Sidewall . . . . . . . . . . 308 Lamps
Courtesy . . . . . . . . . . . . . . . . . . . . . . 149
Daytime Running (DRL) . . . . . . 146
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 149
Exterior Controls . . . . . . . . . . . . . . 144
Exterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . 152
License Plate . . . . . . . . . . . . . . . . . 298
Malfunction Indicator (Check Engine) . . . . . . . . . . . . . .114
On Reminder . . . . . . . . . . . . . . . . . 123
Reading . . . . . . . . . . . . . . . . . . . . . . 150
Taillamps . . . . . . . . . . . . . . . . . . . . . 297
Lane Change Alert (LCA) . . . . . . . 236
Lane Keep Assist (LKA) . . . . . . . . 238
Lane Keep Assist Light . . . . . . . . . 118
Lap-Shoulder Belt . . . . . . . . . . . . . . . 51
LATCH System Replacing Parts after aCrash . . . . . . . . . . . . . . . . . . . . . . . . . 82
LATCH, Lower Anchors and
Tethers for Children . . . . . . . . . . . . 75
LED Lighting . . . . . . . . . . . . . . . . . . . . 296
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Lighting Entry . . . . . . . . . . . . . . . . . . . . . . . . . 151
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Illumination Control . . . . . . . . . . . 149

Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13555863) - 2020 - CRC - 8/2/19
Index 411
Service (cont'd)Climate Control System . . . . . . . 154
Doing Your Own Work . . . . . . . . 267
Maintenance Records . . . . . . . . 372
Maintenance, General
Information . . . . . . . . . . . . . . . . . . 358
Parts Identification . . . . . . . . . . . . 373
Scheduling Appointments . . . . . 383
Service Electric Parking
Brake Light . . . . . . . . . . . . . . . . . . . . 117
Services Special Application . . . . . . . . . . . 366
Servicing the Airbag . . . . . . . . . . . . . 66
Shift Lock Control Function Check, Automatic
Transmission . . . . . . . . . . . . . . . . . . 291
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . 188
Out of Park . . . . . . . . . . . . . . . . . . . 189
Side Blind Zone Alert (SBZA) . . . 236
Signals, Turn and Lane-Change . . . . . . . . . . . . . . . . . 148
Spare Tire
Compact . . . . . . . . . . . . . . . . . . . . . . 340
Special Application Services . . . . 366
Specifications and Capacities . . . . . . . . . . . . . . . . . . . . . 374
Speedometer . . . . . . . . . . . . . . . . . . . 109 StabiliTrak
OFF Light . . . . . . . . . . . . . . . . . . . . . .119
Start Assist, Hill . . . . . . . . . . . . . . . . . 207
Start Vehicle, Remote . . . . . . . . . . . 15
Starter Switch Check . . . . . . . . . . . 291
Starting the Engine . . . . . . . . . . . . . 182
Steering . . . . . . . . . . . . . . . . . . . . . . . . 166 Heated Wheel . . . . . . . . . . . . . . . . . . 94
Wheel Adjustment . . . . . . . . . . . . . . 94
Wheel Controls . . . . . . . . . . . . . . . . . 94
Stop/Start System . . . . . . . . . . . . . . 184
Storage Areas
Cargo Cover . . . . . . . . . . . . . . . . . . . . 89
Center Console . . . . . . . . . . . . . . . . . 89
Convenience Net . . . . . . . . . . . . . . . 91
Glove Box . . . . . . . . . . . . . . . . . . . . . . 88
Rear Compartment/StoragePanel Cover . . . . . . . . . . . . . . . . . . . 89
Roof Rack System . . . . . . . . . . . . . . 91
Sunglasses . . . . . . . . . . . . . . . . . . . . . 88
Storage Compartments . . . . . . . . . . 88
Storing the Tire Sealant and
Compressor Kit . . . . . . . . . . . . . . . 335
Struts Gas . . . . . . . . . . . . . . . . . . . . . . . . . . . 294
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 175
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . 32
Sunglass Storage . . . . . . . . . . . . . . . . 88 Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System
Forward CollisionAlert (FCA) . . . . . . . . . . . . . . . . . . 230
Infotainment . . . . . . . . . . . . . 153, 390
Roof Rack . . . . . . . . . . . . . . . . . . . . . . 91
Systems Driver Assistance . . . . . . . . . . . . . 225
T
Tachometer . . . . . . . . . . . . . . . . . . . . . 109
Taillamps . . . . . . . . . . . . . . . . . . . . . . . 297
Text Telephone (TTY) Users . . . . 380
Theft-Deterrent Systems . . . . . . . . . 27Immobilizer . . . . . . . . . . . . . . . . . . . . . 27
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 307
All-Season . . . . . . . . . . . . . . . . . . . . 307
Buying New Tires . . . . . . . . . . . . . 322
Chains . . . . . . . . . . . . . . . . . . . . . . . . 326
Changing . . . . . . . . . . . . . . . . . . . . . 335
Compact Spare . . . . . . . . . . . . . . . 340
Designations . . . . . . . . . . . . . . . . . 310
Different Size . . . . . . . . . . . . . . . . . 323
If a Tire Goes Flat . . . . . . . . . . . . 327
Inspection . . . . . . . . . . . . . . . . . . . . 320
Pressure . . . . . . . . . . . . . . . . . . . . . . 313