instrument panel CHEVROLET EXPRESS 2011 User Guide

Black plate (17,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
Seats and Restraints 3-17
Airbag System
The vehicle has the following
airbag:
.A frontal airbag for the driver.
The vehicle may have the following
airbags:
.A frontal airbag for the front
outboard passenger.
.A roof-rail airbag for the driver
on vans with single row seating.
.A roof-rail airbag for the front
outboard passenger on vans
with single row seating.
.A roof-rail airbag for the driver
and the passenger seated
directly behind the driver on
vans with two row seating.
.A roof-rail airbag for the front
outboard passenger and the
passenger seated directly
behind the front outboard
passenger on vans with two row
seating. If the van is equipped with a
sliding door, the roof-rail airbag
for the front outboard passenger
is separate from the roof-rail
airbag for the passenger seated
directly behind the front outboard
passenger. If the van is
equipped with a 60/40 swing-out
door, a single roof-rail airbag
covers both seating positions.
.A roof-rail airbag for the driver
and the second and third row
passengers seated directly
behind the driver on vans with
three or more seating rows.
.A roof-rail airbag for the front
outboard passenger and the
second and third row
passengers seated directly
behind the front outboard
passenger on vans with three or
more seating rows.
If the van is equipped with a
sliding door, the roof-rail airbag
for the front outboard passenger
is separate from the roof-rail
airbag for the second and thirdrow passengers seated directly
behind the front outboard
passenger. If the van is
equipped with a 60/40 swing-out
door, a single roof-rail airbag
covers all three seating
positions.
All vehicle airbags have the word
AIRBAG on the trim or on an
attached label near the deployment
opening.
For frontal airbags, the word
AIRBAG is on the center of the
steering wheel for the driver and on
the instrument panel for the front
outboard passenger.
For roof-rail airbags, the word
AIRBAG is on the ceiling or trim.
Airbags are designed to supplement
the protection provided by safety
belts. Even though today’s airbags
are also designed to help reduce
the risk of injury from the force of an
inflating airbag, all airbags must
inflate very quickly to do their job.

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7707481) - 2015 - CRC - 4/30/14
3-18 Seats and Restraints
Here are the most important things
to know about the airbag system:
{Warning
You can be severely injured or
killed in a crash if you are not
wearing your safety belt, even
with airbags. Airbags are
designed to work with safety
belts, not replace them. Also,
airbags are not designed to inflate
in every crash. In some crashes
safety belts are the only restraint.
SeeWhen Should an Airbag
Inflate? on page 3-20.
Wearing your safety belt during a
crash helps reduce the chance of
hitting things inside the vehicle or
being ejected from it. Airbags are
“supplemental restraints” to the
safety belts. Everyone in the
vehicle should wear a safety belt
properly, whether or not there is
an airbag for that person.
{Warning
Airbags inflate with great force,
faster than the blink of an eye.
Anyone who is up against, or very
close to, any airbag when it
inflates can be seriously injured
or killed. Do not sit unnecessarily
close to the airbag, as you would
be if you were sitting on the edge
of your seat or leaning forward.
Safety belts help keep you in
position before and during a
crash. Always wear your safety
belt, even with airbags. The driver
should sit as far back as possible
while still maintaining control of
the vehicle.
Occupants should not lean on or
sleep against the door or side
windows in seating positions with
roof-rail airbags.
{Warning
Children who are up against,
or very close to, any airbag when
it inflates can be seriously injured
or killed. Always secure children
properly in the vehicle. To read
how, see Older Children on
page 3-28 orInfants and Young
Children on page 3-30.
There is an airbag readiness light
on the instrument panel, which
shows the airbag symbol.
The system checks the airbag
electrical system for malfunctions.
The light tells you if there is an
electrical problem. See Airbag
Readiness Light on page 5-14.

Black plate (19,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
Seats and Restraints 3-19
Where Are the Airbags?
The driver frontal airbag is in the
center of the steering wheel.
If the vehicle has one, the front
outboard passenger airbag is in the
instrument panel on the
passenger side.Driver Side Shown, PassengerSide Similar
If the vehicle has a single seating
row and it has roof-rail airbags for
the driver and front outboard
passenger, the roof-rail airbags are
in the ceiling above the side
windows.

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Seats and Restraints 3-21
It depends largely on what you hit,
the direction of the impact, and how
quickly the vehicle slows down.
Frontal airbags may inflate at
different crash speeds depending on
whether the vehicle hits an object
straight on or at an angle, and
whether the object is fixed or
moving, rigid or deformable, narrow
or wide.
Frontal airbags are not intended to
inflate during vehicle rollovers, rear
impacts, or in many side impacts.
The vehicle may or may not be
equipped with roof-rail airbags.
Roof-rail airbags are designed to
inflate in moderate to severe side
crashes depending on the location
of the impact. In addition, these
roof-rail airbags are designed to
inflate during a rollover. Roof-rail
airbags are not designed to inflate in
frontal, near-frontal, or rear impacts.
All roof-rail airbags will inflate when
either side of the vehicle is struck orif the sensing system predicts that
the vehicle is about to roll over on
its side.
In any particular crash, no one can
say whether an airbag should have
inflated simply because of the
vehicle damage or repair costs.
What Makes an Airbag
Inflate?
In a deployment event, the sensing
system sends an electrical signal
triggering a release of gas from the
inflator. Gas from the inflator fills the
airbag causing the bag to break out
of the cover. The inflator, the airbag,
and related hardware are all part of
the airbag module.
For airbag locations, see
Where Are
the Airbags? on page 3-19.
How Does an Airbag
Restrain?
In moderate to severe frontal or
near frontal collisions, even belted
occupants can contact the steering wheel or the instrument panel. In
moderate to severe side collisions,
even belted occupants can contact
the inside of the vehicle.
Airbags supplement the protection
provided by safety belts by
distributing the force of the impact
more evenly over the
occupant's body.
Rollover capable roof-rail airbags
are designed to help contain the
head and chest of occupants in the
outboard seating positions in the
first, second, and third rows,
if equipped. The rollover capable
roof-rail airbags are designed to
help reduce the risk of full or partial
ejection in rollover events, although
no system can prevent all such
ejections.
But airbags would not help in many
types of collisions, primarily
because the occupant's motion is
not toward those airbags. See
When Should an Airbag Inflate? on
page 3-20
for more information.

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Seats and Restraints 3-23
Additional windshield breakage may
also occur from the front outboard
passenger airbag.
.Airbags are designed to inflate
only once. After an airbag
inflates, you will need some new
parts for the airbag system.
If you do not get them, the airbag
system will not be there to help
protect you in another crash.
A new system will include airbag
modules and possibly other
parts. The service manual for
the vehicle covers the need to
replace other parts.
.The vehicle has a crash sensing
and diagnostic module which
records information after a
crash. SeeVehicle Data
Recording on page 13-14.
.Let only qualified technicians
work on the airbag systems.
Improper service can mean that
an airbag system will not work
properly. See your dealer for
service.
Airbag On-Off Switch
If the instrument panel has one of
the switches pictured in the
following illustrations, the vehicle
has an airbag on-off switch that you
can use to manually turn on or off
the front outboard passenger airbag.
United States
Canada and Mexico
This switch should only be turned to
the off position if the person in the
front outboard passenger position is
a member of a passenger risk group
identified by the national
government as follows:
Infant. An infant (less than
1 year old) must ride in the front
seat because:
.My vehicle has no rear seat;
.My vehicle has a rear seat too
small to accommodate a
rear-facing infant seat; or

Black plate (24,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
3-24 Seats and Restraints
.The infant has a medical
condition which, according to the
infant's physician, makes it
necessary for the infant to ride in
the front seat so that the driver
can constantly monitor the
child's condition.
Child age 1 to 12. A child
age 1 to 12 must ride in the front
seat because:
.My vehicle has no rear seat;
.Although children ages 1 to 12
ride in the rear seat(s) whenever
possible, children ages 1 to 12
sometimes must ride in the front
because no space is available in
the rear seat(s) of my vehicle; or
.The child has a medical
condition which, according to the
child's physician, makes it
necessary for the child to ride in
the front seat so that the driver
can constantly monitor the
child's condition. Medical Condition. A passenger
has a medical condition which,
according to his or her physician:
.Causes the passenger airbag to
pose a special risk for the
passenger; and
.Makes the potential harm from
the passenger airbag in a crash
greater than the potential harm
from turning off the airbag and
allowing the passenger, even if
belted, to hit the instrument
panel or windshield in a crash.
{Warning
If the front outboard passenger
frontal airbag is turned off for a
person who is not in a risk group
identified by the national
government, that person will not
have the extra protection of an
airbag. In a crash, the airbag will
not be able to inflate and help
protect the person sitting there.
(Continued)
Warning (Continued)
Do not turn off the front outboard
passenger frontal airbag unless
the person sitting there is in a risk
group.
United States

Black plate (26,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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3-26 Seats and Restraints
To turn the front outboard passenger
airbag on again, insert the ignition
key into the switch, push in, and
move the switch to the on position.
The front outboard passenger
frontal airbag is now enabled, and
may inflate. SeeAirbag On-Off
Light on page 5-15 for more
information.
Servicing the
Airbag-Equipped Vehicle
Airbags affect how the vehicle
should be serviced. There are parts
of the airbag system in several
places around the vehicle. Your
dealer and the service manual have
information about servicing the
vehicle and the airbag system. To
purchase a service manual, see
Service Publications Ordering
Information on page 13-11.
{Warning
For up to 10 seconds after the
vehicle is turned off and the
battery is disconnected, an airbag
can still inflate during improper
service. You can be injured if you
are close to an airbag when it
inflates. Avoid yellow connectors.
They are probably part of the
airbag system. Be sure to follow
proper service procedures, and
make sure the person performing
work for you is qualified to do so.
Adding Equipment to the
Airbag-Equipped Vehicle
Adding accessories that change the
vehicle's frame, bumper system,
height, front end, or side sheet
metal, may keep the airbag system
from working properly. The
operation of the airbag system can
also be affected by changing any
parts of the front seats, safety belts,
the airbag sensing and diagnostic module, steering wheel, instrument
panel, any of the airbag modules,
ceiling or pillar garnish trim, front
sensors, rollover sensor module,
or airbag wiring.
Your dealer and the service manual
have information about the location
of the airbag sensors, sensing and
diagnostic module, and airbag
wiring.
If the vehicle has rollover roof-rail
airbags, see
Different Size Tires
and Wheels on page 10-60 for
additional important information.
If you have to modify your vehicle
because you have a disability and
you have questions about whether
the modifications will affect the
vehicle's airbag system, or if you
have questions about whether the
airbag system will be affected if the
vehicle is modified for any other
reason, call Customer Assistance.
See Customer Assistance Offices
on page 13-3.

Black plate (34,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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3-34 Seats and Restraints
Children can be endangered in a
crash if the child restraint is not
properly secured in the vehicle.
When securing an add-on child
restraint, refer to the instructions
that come with the restraint which
may be on the restraint itself or in a
booklet, or both, and to this manual.
The child restraint instructions are
important, so if they are not
available, obtain a replacement
copy from the manufacturer.
Keep in mind that an unsecured
child restraint can move around in a
collision or sudden stop and injure
people in the vehicle. Be sure to
properly secure any child restraint in
the vehicle—even when no child is
in it.
In some areas of the United States
and Canada, Certified Child
Passenger Safety Technicians
(CPSTs) are available to inspect
and demonstrate how to correctly
use and install child restraints. In
the U.S., refer to the National
Highway Traffic Safety Administration (NHTSA) website to
locate the nearest child safety seat
inspection station. For CPST
availability in Canada, check with
Transport Canada or the Provincial
Ministry of Transportation office.
Securing the Child Within the
Child Restraint
{Warning
A child can be seriously injured or
killed in a crash if the child is not
properly secured in the child
restraint. Secure the child
properly following the instructions
that came with that child restraint.
Where to Put the
Restraint
According to accident statistics,
children and infants are safer when
properly restrained in a child
restraint system or infant restraint
system secured in a rear seating
position.Whenever possible, children age
12 and under should be secured in
a rear seating position.
If a child restraint is secured in the
front outboard passenger seat, and
the vehicle has a switch on the
instrument panel to manually turn off
the front outboard passenger airbag,
see
Airbag On-Off Switch on
page 3-23 andSecuring Child
Restraints (Rear Seat) on page 3-43
or Securing Child Restraints (Front
Passenger Seat) on page 3-45 for
more information, including
important safety information.
Never put a rear-facing child seat in
the front. This is because the risk to
the rear-facing child is so great,
if the airbag deploys.
{Warning
A child in a rear-facing child
restraint can be seriously injured
or killed if the front outboard
passenger airbag inflates. This is
(Continued)

Black plate (45,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Seats and Restraints 3-45
Securing Child Restraints
(Front Passenger Seat)
This vehicle has airbags. A rear
seat is a safer place to secure a
forward-facing child restraint. See
Where to Put the Restraint on
page 3-34.
On vehicles with an airbag on/off
switch, you can use this feature to
turn off the front outboard
passenger frontal airbag. The switch
is located on the instrument panel.
SeeAirbag On-Off Switch on
page 3-23 for more information,
including important safety
information.
Never put a rear-facing child seat in
the front. This is because the risk to
the rear-facing child is so great,
if the airbag deploys.
{Warning
A child in a rear-facing child
restraint can be seriously injured
or killed if the front outboard
passenger airbag inflates. This is
because the back of the
rear-facing child restraint would
be very close to the inflating
airbag. A child in a forward-facing
child restraint can be seriously
injured or killed if the front
outboard passenger airbag
inflates and the passenger seat is
in a forward position.
Even if the airbag switch has
turned off the front outboard
passenger frontal airbag, no
system is fail-safe. No one can
guarantee that an airbag will not
deploy under some unusual
circumstance, even though it is
turned off.
(Continued)
Warning (Continued)
Secure rear-facing child restraints
in a rear seat, even if the airbag
is off. If you secure a
forward-facing child restraint in
the front outboard seat, always
move the front passenger seat as
far back as it will go. It is better to
secure the child restraint in a
rear seat.
{Warning
If the airbag readiness light ever
comes on and stays on, it means
that something may be wrong
with the airbag system. For
example, the front outboard
passenger frontal airbag could
inflate even though the airbag
on-off switch is turned off.(Continued)

Black plate (1,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
Storage 4-1
Storage
Storage Compartments
Storage Compartments . . . . . . . 4-1
Front Storage . . . . . . . . . . . . . . . . . 4-1
Storage
Compartments
{Warning
Do not store heavy or sharp
objects in storage compartments.
In a crash, these objects may
cause the cover to open and
could result in injury.
Front Storage
This vehicle may have a front
storage compartment. It is located at
the center of the instrument panel
extension, by the floor. To open the
compartment, pull up on the latch.
The compartment will open
automatically.
Storage compartments may also be
included on the inside of each
front door.