CHEVROLET EXPRESS 2011 Owners Manual

Black plate (18,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
10-18 Vehicle Care
6. Start the engine and let it rununtil the upper radiator hose can
be felt getting hot. Watch out for
the engine cooling fan.
7. By this time, the coolant level inside the radiator filler neck
may be lower. If the level is
lower, add more of the proper
DEX-COOL coolant mixture
through the filler neck until the
level reaches the base of the
filler neck. 8. Replace the pressure cap. At
any time during this procedure if
coolant begins to flow out of the
filler neck, reinstall the
pressure cap.
{Caution
If the pressure cap is not tightly
installed, coolant loss and
possible engine damage may
occur. Be sure the cap is properly
and tightly secured.
Engine Overheating
If the vehicle has a diesel engine,
see the Duramax diesel
supplement.
The vehicle has an indicator to warn
of engine overheating.
There is an engine coolant
temperature gauge on the vehicle's
instrument cluster. See Engine
Coolant Temperature Gauge on
page 5-13. If the decision is made not to lift the
hood when this warning appears,
but instead get service help right
away, see
Roadside Assistance
Program on page 13-5.
If the decision is made to lift the
hood, make sure the vehicle is
parked on a level surface.
Then check to see if the engine
cooling fans are running. If the
engine is overheating, the fan
should be running. If it is not, do not
continue to run the engine and have
the vehicle serviced.
See if the engine cooling fan speed
increases when idle speed is
doubled by pushing the accelerator
pedal down. If it does not, the
vehicle needs service. Turn off the
engine.

Black plate (19,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
Vehicle Care 10-19
{Caution
Running the engine without
coolant may cause damage or a
fire. Vehicle damage would not be
covered by the vehicle warranty.
If Steam is Coming from the
Engine Compartment
{Warning
Steam from an overheated engine
can burn you badly, even if you
just open the hood. Stay away
from the engine if you see or hear
steam coming from it. Just turn it
off and get everyone away from
the vehicle until it cools down.
Wait until there is no sign of
steam or coolant before you open
the hood.(Continued)
Warning (Continued)
If you keep driving when the
engine is overheated, the liquids
in it can catch fire. You or others
could be badly burned. Stop the
engine if it overheats, and get out
of the vehicle until the engine
is cool.
If No Steam is Coming from
the Engine Compartment
If an engine overheat warning is
displayed but no steam can be seen
or heard, the problem may not be
too serious. Sometimes the engine
can get a little too hot when the
vehicle:
.Climbs a long hill on a hot day.
.Stops after high-speed driving.
.Idles for long periods in traffic.
.Tows a trailer. See“Driving on
Grades” underTrailer Towing on
page 9-47. If the overheat warning is displayed
with no sign of steam:
1. Turn the air off.
2. Turn the heater on to the highest
temperature and to the highest
fan speed. Open the windows as
necessary.
3. When it is safe to do so, pull off the road, shift to P (Park) or
N (Neutral) and let the
engine idle.
If the engine coolant temperature
gauge is no longer in the overheat
zone or an overheat warning no
longer displays, the vehicle can be
driven. Continue to drive the vehicle
slowly for about 10 minutes. Keep a
safe vehicle distance from the
vehicle in front. If the warning does
not come back on, continue to drive
normally and have the cooling
system checked for proper fit and
function.
If the warning continues, pull over,
stop, and park the vehicle
right away.

Black plate (20,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
10-20 Vehicle Care
If there is still no sign of steam,
push down the accelerator until the
engine speed is about twice as fast
as normal idle speed for at least
three minutes while parked. If the
warning is still on, turn off the
engine until it cools down.
If the decision is made not to lift the
hood, get service help right away.
Engine Fan
The vehicle has a clutched engine
cooling fan. When the clutch is
engaged, the fan spins faster to
provide more air to cool the engine.
In most everyday driving conditions,
the fan is spinning slower and the
clutch is not fully engaged. This
improves fuel economy and reduces
fan noise. Under heavy vehicle
loading, trailer towing, and/or high
outside temperatures, the fan speed
increases as the clutch more fully
engages, so an increase in fan
noise may be heard. This is normal
and should not be mistaken as the
transmission slipping or makingextra shifts. It is merely the cooling
system functioning properly. The fan
will slow down when additional
cooling is not required and the
clutch partially disengages.
This fan noise may be heard when
starting the engine. It will go away
as the fan clutch partially
disengages.
Power Steering Fluid
The power steering fluid reservoir is
in the engine compartment on the
driver side of the vehicle. See
Engine Compartment Overview on
page 10-5
for reservoir location.
When to Check Power Steering
Fluid
It is not necessary to regularly
check power steering fluid unless
there is a leak suspected in the
system or an unusual noise is
heard. A fluid loss in this system
could indicate a problem. Have the
system inspected and repaired.
How to Check Power Steering
Fluid
To check the power steering fluid:
1. Turn the key off and let the
engine compartment cool down.
2. Wipe the cap and the top of the reservoir clean.
3. Unscrew the cap and wipe the dipstick with a clean rag.
4. Replace the cap and completely tighten it.
5. Remove the cap again and look at the fluid level on the dipstick.

Black plate (21,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
Vehicle Care 10-21
The level should be at the COLD
FILL mark. If necessary, add only
enough fluid to bring the level up to
the mark.
To prevent contamination of brake
fluid, never check or fill the power
steering reservoir with the brake
master cylinder cover off.
What to Use
{Caution
Use of the incorrect fluid may
damage the vehicle and the
damages may not be covered by
the vehicle warranty. Always use
the correct fluid listed in
Recommended Fluids and
Lubricants on page 11-11.
To determine what kind of fluid to
use, see Recommended Fluids and
Lubricants on page 11-11. Always
use the proper fluid. Failure to use
the proper fluid can cause leaks and
damage hoses and seals.
Washer Fluid
What to Use
When the vehicle needs windshield
washer fluid, be sure to read the
manufacturer's instructions before
use. If operating the vehicle in an
area where the temperature may fall
below freezing, use a fluid that has
sufficient protection against
freezing.
Adding Washer Fluid
Open the cap with the washer
symbol on it. Add washer fluid until
the tank is full. See Engine
Compartment Overview on
page 10-5 for reservoir location.
{Caution
.Do not use engine coolant
(antifreeze) in the windshield
washer. It can damage the
windshield washer system
and paint.
.Do not mix water with
ready-to-use washer fluid.
Water can cause the solution
to freeze and damage the
washer fluid tank and other
parts of the washer system.
.When using concentrated
washer fluid, follow the
manufacturer instructions for
adding water.
.Fill the washer fluid tank only
three-quarters full when it is
very cold. This allows for fluid
expansion if freezing occurs,
which could damage the tank
if it is completely full.

Black plate (22,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
10-22 Vehicle Care
Brakes
This vehicle has disc brakes. Disc
brake pads have built-in wear
indicators that make a high-pitched
warning sound when the brake pads
are worn and new pads are needed.
The sound can come and go or be
heard all the time when the vehicle
is moving, except when applying the
brake pedal firmly.
{Warning
The brake wear warning sound
means that soon the brakes will
not work well. That could lead to
a crash. When the brake wear
warning sound is heard, have the
vehicle serviced.
{Caution
Continuing to drive with worn-out
brake pads could result in costly
brake repair.Some driving conditions or climates
can cause a brake squeal when the
brakes are first applied or lightly
applied. This does not mean
something is wrong with the brakes.
Properly torqued wheel nuts are
necessary to help prevent brake
pulsation. When tires are rotated,
inspect brake pads for wear and
evenly tighten wheel nuts in the
proper sequence to torque
specifications. See
Capacities and
Specifications on page 12-2.
Brake pads should be replaced as
complete sets.
Brake Pedal Travel
See your dealer if the brake pedal
does not return to normal height,
or if there is a rapid increase in
pedal travel. This could be a sign
that brake service might be
required.
Brake Adjustment
Every time the brakes are applied,
with or without the vehicle moving,
the brakes adjust for wear.
Replacing Brake System Parts
The braking system on a vehicle is
complex. Its many parts have to be
of top quality and work well together
if the vehicle is to have really good
braking. The vehicle was designed
and tested with top-quality brake
parts. When parts of the braking
system are replaced, be sure to get
new, approved replacement parts.
If this is not done, the brakes might
not work properly. For example,
installing disc brake pads that are
wrong for the vehicle, can change
the balance between the front and
rear brakes —for the worse. The
braking performance expected can
change in many other ways if the
wrong replacement brake parts are
installed.

Black plate (23,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
Vehicle Care 10-23
Brake Fluid
The brake master cylinder reservoir
is filled with DOT 3 brake fluid. See
Engine Compartment Overview on
page 10-5for the location of the
reservoir.
There are only two reasons why the
brake fluid level in the reservoir
might go down:
.The brake fluid level goes down
because of normal brake lining
wear. When new linings are
installed, the fluid level goes
back up.
.A fluid leak in the brake
hydraulic system can also cause
a low fluid level. Have the brake
hydraulic system fixed, since a
leak means that sooner or later
the brakes will not work well. Do not top off the brake fluid.
Adding fluid does not correct a leak.
If fluid is added when the linings are
worn, there will be too much fluid
when new brake linings are
installed. Add or remove brake fluid,
as necessary, only when work is
done on the brake hydraulic system.
{Warning
If too much brake fluid is added, it
can spill on the engine and/or fuel
operated heater parts,
if equipped. If the vehicle has a
diesel engine and a fuel operated
heater, see
“Fuel Operated
Heater (FOH)” in the diesel
engine supplement. The fluid will
burn if the engine is hot enough.
You or others could be burned,
and the vehicle could be
damaged. Add brake fluid only
when work is done on the brake
hydraulic system. See “Checking
Brake Fluid” in this section. Refer to the Maintenance Schedule
to determine when to check the
brake fluid. See
Maintenance
Schedule on page 11-3.
Checking Brake Fluid
Check brake fluid by looking at the
brake fluid reservoir. See Engine
Compartment Overview on
page 10-5.
The fluid level should be above
MIN. If it is not, have the brake
hydraulic system checked to see if
there is a leak.

Black plate (24,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
10-24 Vehicle Care
After work is done on the brake
hydraulic system, make sure the
level is above the MIN but not over
the MAX mark.
What to Add
Use only new DOT 3 brake fluid
from a sealed container. See
Recommended Fluids and
Lubricants on page 11-11.
Always clean the brake fluid
reservoir cap and the area around
the cap before removing it. This
helps keep dirt from entering the
reservoir.
{Warning
With the wrong kind of fluid in the
brake hydraulic system, the
brakes might not work well. This
could cause a crash. Always use
the proper brake fluid.
{Caution
.Using the wrong fluid can
badly damage brake
hydraulic system parts. For
example, just a few drops of
mineral-based oil, such as
engine oil, in the brake
hydraulic system can damage
brake hydraulic system parts
so badly that they will have to
be replaced. Do not let
someone put in the wrong
kind of fluid.
.If brake fluid is spilled on the
vehicle's painted surfaces,
the paint finish can be
damaged. Be careful not to
spill brake fluid on the
vehicle. If you do, wash it off
immediately.
Battery
Refer to the replacement number
shown on the original battery label
when a new battery is needed. See
Engine Compartment Overview on
page 10-5for battery location.
{Warning
Battery posts, terminals, and
related accessories contain lead
and lead compounds, chemicals
known to the State of California to
cause cancer and reproductive
harm. Wash hands after handling.

Black plate (25,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
Vehicle Care 10-25
Vehicle Storage
{Warning
Batteries have acid that can burn
you and gas that can explode.
You can be badly hurt if you are
not careful. SeeJump Starting on
page 10-74 for tips on working
around a battery without
getting hurt.
Infrequent Usage: Remove the
black, negative (−) cable from the
battery to keep the battery from
running down.
Extended Storage: Remove the
black, negative (−) cable from the
battery or use a battery trickle
charger.
Rear Axle
When to Check Lubricant
Refer to the Maintenance Schedule
on page 11-3 to determine how
often to check the lubricant.
How to Check Lubricant
To get an accurate reading, the
vehicle should be on a level
surface.
The proper level for the 2500 and
3500 Series is from 0 to 6 mm
(1/4 in) below the bottom of the fill
plug hole. Add only enough fluid to
reach the proper level.
What to Use
Refer to Recommended Fluids and
Lubricants on page 11-11 to
determine what kind of lubricant
to use.
Noise Control System
The following information relates to
compliance with federal noise
emission standards for vehicles with
a Gross Vehicle Weight Rating
(GVWR) of more than 4 536 kg
(10,000 lbs). The Maintenance
Schedule provides information on
maintaining the noise control system
to minimize degradation of the noise
emission control system during the
life of the vehicle. The noise control
system warranty is given in the
vehicle warranty booklet.
These standards apply only to
vehicles sold in the United States.

Black plate (26,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
10-26 Vehicle Care
Federal law prohibits the following
acts or the causing thereof:
1. The removal or renderinginoperative by any person, other
than for purposes of
maintenance, repair or
replacement, of any device or
element of design incorporated
into any new vehicle for the
purpose of noise control, prior to
its sale or delivery to the ultimate
purchaser or while it is in use; or
2. The use of the vehicle after such device or element of design has
been removed or rendered
inoperative by any person.
Among those acts presumed to
constitute tampering are the acts
listed below.
Insulation:
.Removal of the noise shields or
any underhood insulation. Engine:
.Removal or rendering engine
speed governor, if the vehicle
has one, inoperative so as to
allow engine speed to exceed
manufacturer specifications.
Fan and Drive:
.Removal of fan clutch, if the
vehicle has one, or rendering
clutch inoperative.
.Removal of the fan shroud, if the
vehicle has one.
Air Intake:
.Removal of the air cleaner
silencer.
.Modification of the air cleaner.
Exhaust:
.Removal of the muffler and/or
resonator.
.Removal of the exhaust pipes
and exhaust pipe clamps. Fuel Operated Heater (FOH)
—
Diesel Engine:
.Removal of the muffler.
Starter Switch Check
{Warning
When you are doing this
inspection, the vehicle could
move suddenly. If the vehicle
moves, you or others could be
injured.
1. Before starting this check, be sure there is enough room
around the vehicle.
2. Apply both the parking brake and the regular brake.
Do not use the accelerator
pedal, and be ready to turn off
the engine immediately if it
starts.
3. Try to start the engine in each gear. The vehicle should start
only in P (Park) or N (Neutral).

Black plate (27,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
Vehicle Care 10-27
If the vehicle starts in any other
position, contact your dealer for
service.
Automatic Transmission
Shift Lock Control
Function Check
{Warning
When you are doing this
inspection, the vehicle could
move suddenly. If the vehicle
moves, you or others could be
injured.
1. Before starting this check, be sure there is enough room
around the vehicle. It should be
parked on a level surface.
2. Apply the parking brake. Be ready to apply the regular brake
immediately if the vehicle begins
to move. 3. With the engine off, turn the
ignition on, but do not start the
engine. Without applying the
regular brake, try to move the
shift lever out of P (Park) with
normal effort. If the shift lever
moves out of P (Park), contact
your dealer for service.
Ignition Transmission
Lock Check
While parked and with the parking
brake set, try to turn the ignition to
LOCK/OFF in each shift lever
position.
.The ignition should turn to
LOCK/OFF only when the shift
lever is in P (Park).
.The ignition key should come
out only in LOCK/OFF.
Contact your dealer if service is
required.
Park Brake and P (Park)
Mechanism Check
{Warning
When you are doing this check,
the vehicle could begin to move.
You or others could be injured
and property could be damaged.
Make sure there is room in front
of the vehicle in case it begins to
roll. Be ready to apply the regular
brake at once should the vehicle
begin to move.
Park on a fairly steep hill, with the
vehicle facing downhill. Keeping
your foot on the regular brake, set
the parking brake.
.To check the parking brake's
holding ability: With the engine
running and the transmission in
N (Neutral), slowly remove foot
pressure from the regular brake
pedal. Do this until the vehicle is
held by the parking brake only.