steering CHEVROLET EXPRESS 2011 Owner's Guide

Black plate (9,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
Driving and Operating 9-9
{Warning
If the vehicle's tires spin at high
speed, they can explode, and you
or others could be injured. The
vehicle can overheat, causing an
engine compartment fire or other
damage. Spin the wheels as little
as possible and avoid going
above 56 km/h (35 mph).
Rocking the Vehicle to Get
it Out
Turn the steering wheel left and
right to clear the area around the
front wheels. Turn off any traction
system. Shift back and forth
between R (Reverse) and a low
forward gear, spinning the wheels
as little as possible. To prevent
transmission wear, wait until the
wheels stop spinning before shifting
gears. Release the accelerator
pedal while shifting, and press
lightly on the accelerator pedal
when the transmission is in gear.Slowly spinning the wheels in the
forward and reverse directions
causes a rocking motion that could
free the vehicle. If that does not get
the vehicle out after a few tries, it
might need to be towed out. If the
vehicle does need to be towed out,
see
Towing the Vehicle on
page 10-78.
Vehicle Load Limits
It is very important to know how
much weight the vehicle can
carry. This weight is called the
vehicle capacity weight and
includes the weight of all
occupants, cargo, and all
nonfactory-installed options.
Two labels on the vehicle show
how much weight it was
designed to carry, the Tire and
Loading Information label and
the Certification/Tire label.
{Warning
Do not load the vehicle any
heavier than the Gross
Vehicle Weight Rating
(GVWR), or either the
maximum front or rear Gross
Axle Weight Rating (GAWR).
This can cause systems to
break and change the way the
vehicle handles. This could
cause loss of control and a
crash. Overloading can also
shorten the life of the vehicle.

Black plate (15,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
Driving and Operating 9-15
This position locks the ignition and
transmission.
Do not turn the engine off when the
vehicle is moving. This will cause a
loss of power assist in the brake
and steering systems and disable
the airbags.
If the vehicle must be shut off in an
emergency:
1. Brake using a firm and steadypressure. Do not pump the
brakes repeatedly. This may
deplete power assist, requiring
increased brake pedal force.
2. Shift the vehicle to N (Neutral). This can be done while the
vehicle is moving. After shifting
to N (Neutral), firmly apply the
brakes and steer the vehicle to a
safe location.
3. Come to a complete stop, shift to P (Park), and turn the ignition
to LOCK/OFF. On vehicles with
an automatic transmission, the shift lever must be in P (Park) to
turn the ignition switch to the
LOCK/OFF position.
4. Set the parking brake. See Parking Brake on page 9-29.
{Warning
Turning off the vehicle while
moving may cause loss of power
assist in the brake and steering
systems and disable the airbags.
While driving, only shut the
vehicle off in an emergency.
If the vehicle cannot be pulled over,
and must be shut off while driving,
turn the ignition to ACC/
ACCESSORY.
{Caution
Using a tool to force the key to
turn in the ignition could cause
damage to the switch or break the (Continued)
Caution (Continued)
key. Use the correct key, make
sure it is all the way in, and turn it
only with your hand. If the key
cannot be turned by hand, see
your dealer.
2 (ACC/ACCESSORY): This is the
position in which you can operate
things like the radio and the
windshield wipers when the engine
is off.
3 (ON/RUN): This position can be
used to operate the electrical
accessories and to display some
instrument cluster warning and
indicator lights. This position can
also be used for service and
diagnostics, and to verify the proper
operation of the malfunction
indicator lamp as may be required
for emission inspection purposes.
The switch stays in this position
when the engine is running.

Black plate (16,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
9-16 Driving and Operating
If you leave the key in the ACC/
ACCESSORY or ON/RUN position
with the engine off, the battery could
be drained. You may not be able to
start the vehicle if the battery is
allowed to drain for an extended
period of time.
4 (START):This is the position that
starts the engine. When the engine
starts, release the key. The ignition
switch returns to ON/RUN for
driving.
A warning tone will sound when the
driver door is opened, the ignition is
in ACC/ACCESSORY or LOCK/OFF
and the key is in the ignition.
Starting the Engine
If the vehicle has a diesel engine,
see the Duramax diesel
supplement. To place the transmission in the
proper gear:
Move the shift lever to P (Park) or
N (Neutral). The engine will not start
in any other position. To restart the
engine when the vehicle is already
moving, use N (Neutral) only.
{Caution
If you add electrical parts or
accessories, you could change
the way the engine operates. Any
resulting damage would not be
covered by the vehicle warranty.
See
Add-On Electrical Equipment
on page 9-54.
{Caution
Do not try to shift to P (Park) if the
vehicle is moving. If you do, you
could damage the transmission.
Shift to P (Park) only when the
vehicle is stopped.
{Caution
If the steering wheel is turned
until it reaches the end of its
travel, and is held in that position
while starting the vehicle, damage
may occur to the hydraulic power
steering system and there may be
loss of power steering assist.
Starting Procedure
1. With your foot off the accelerator pedal, turn the ignition key to
START. When the engine starts,
let go of the key. The idle speed
will go down as your engine gets
warm. Do not race the engine
immediately after starting it.
Operate the engine and
transmission gently to allow the
oil to warm up and lubricate all
moving parts.
When the Low Fuel warning
lamp is on and the FUEL LEVEL
LOW message is displayed in
the Driver Information Center

Black plate (17,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
Driving and Operating 9-17
(DIC), the Computer-Controlled
Cranking System is disabled to
prevent possible vehicle
component damage. When this
happens, hold the ignition switch
in the START position to
continue engine cranking.
{Caution
Cranking the engine for long
periods of time, by returning the
ignition to the START position
immediately after cranking has
ended, can overheat and damage
the cranking motor, and drain the
battery. Wait at least 15 seconds
between each try, to let the
cranking motor cool down.
2. If the engine does not start after 5-10 seconds, especially in very
cold weather (below −18°C or
0°F), it could be flooded with too
much gasoline. Try pushing the
accelerator pedal all the way to
the floor and holding it there as
you hold the key in START for up to 15 seconds. Wait at least
15 seconds between each try, to
allow the cranking motor to cool
down. When the engine starts,
let go of the key and accelerator.
If the vehicle starts briefly but
then stops again, do the same
thing. This clears the extra
gasoline from the engine. Do not
race the engine immediately
after starting it. Operate the
engine and transmission gently
until the oil warms up and
lubricates all moving parts.
Fast Idle System
If equipped, this feature is available
only with cruise control. The manual
fast idle switch is operated using the
cruise control buttons on the left
side of the steering wheel.
This system can be used to
increase engine idle speed
whenever the following conditions
are met:
.The parking brake is set.
.The brake pedal is not pressed.
.The vehicle must not be moving
and the accelerator must not be
pressed.
To control the fast idle:
.To enable the Fast Idle System,
press and release the cruise
control on/off button and ensure
that the switch indicator light
is lit.
.Press and release the cruise
control SET- button. Engine
speed will be held at
approximately 1200 rpm.
When the fast idle is active, the
Driver Information Center (DIC) will
display FAST IDLE ON.
One of the following actions will turn
off the fast idle:
.Pressing the brake.
.Selecting the cruise control
cancel button.
.Releasing the parking brake.
.Moving the transmission shift
lever out of P (Park) or
N (Neutral).

Black plate (18,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
9-18 Driving and Operating
.Selecting the cruise control on/
off button when it was
previously on.
.Pressing the cruise control SET-
button a second time.
.Pressing the accelerator more
than one-quarter of the
way down.
.Turning the ignition switch to the
LOCK/OFF position.
Engine Heater
If the vehicle has a diesel engine,
see the Duramax diesel supplement
for more information.
The engine coolant heater can
provide easier starting and better
fuel economy during engine
warm-up in cold weather conditions
at or below−18°C (0°F). Vehicles
with an engine coolant heater
should be plugged in at least four
hours before starting. An internal
thermostat in the plug-end of the cord may exist which will prevent
engine coolant heater operation at
temperatures above
−18°C (0°F).
To Use the Engine Coolant
Heater
1. Turn off the engine.
2. Open the hood and unwrap the
electrical cord.
The cord for the engine coolant
heater is located on the driver
side of the engine compartment
and is attached to the hose for
the power steering reservoir.
Check the heater cord for
damage. If it is damaged, do not
use it. See your dealer for a
replacement. Inspect the cord for
damage yearly.
3. Plug it into a normal, grounded 110-volt AC outlet.
{Warning
Improper use of the heater cord
or an extension cord can damage
the cord and may result in
overheating and fire.
.Plug the cord into a
three-prong electrical utility
receptacle that is protected
by a ground fault detection
function. An ungrounded
outlet could cause an electric
shock.
.Use a weatherproof,
heavy-duty, 15 amp-rated
extension cord if needed.
Failure to use the
recommended extension cord
in good operating condition,
or using a damaged heater or
extension cord, could make it
(Continued)

Black plate (26,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
9-26 Driving and Operating
To disable or enable Normal Mode
Grade Braking within the current
ignition key cycle, press and hold
the Tow/Haul button for
three seconds. A DIC message
displays. SeeTransmission
Messages on page 5-36.
For other forms of grade braking,
see Tow/Haul Mode on page 9-27
and Cruise Control on page 9-32.
Manual Mode
Range Selection Mode
If equipped, Range Selection Mode
helps control the vehicle's
transmission and vehicle speed
while driving downhill or towing a
trailer by letting you select a desired
range of gears. To use this feature:
1. Move the shift lever to
M (Manual Mode).
2. Press the +/− buttons on the
shift lever, to select the desired
range of gears for current driving
conditions.
When M (Manual Mode) is selected
a number displays in the DIC next to
the M indicating the current gear.
This number is the highest gear that
can be used. However, the vehicle
can automatically shift to lower
gears as it adjusts to driving
conditions. This means that all
gears below that number are
available. When 5 (Fifth) is selected,
1 (First) through 5 (Fifth) gears are
automatically shifted by the vehicle,
but 6 (Sixth) cannot be used until
the +/− button on the steering
column lever is used to change to
the gear.
Grade Braking is not available when
Range Selection Mode is active.
See Tow/Haul Mode on page 9-27. While using Range Selection Mode,
cruise control and the Tow/Haul
Mode can be used.
{Caution
Spinning the tires or holding the
vehicle in one place on a hill
using only the accelerator pedal
may damage the transmission.
The repair will not be covered by
the vehicle warranty. If you are
stuck, do not spin the tires. When
stopping on a hill, use the brakes
to hold the vehicle in place.
Low Traction Mode
Low Traction Mode can assist in
vehicle acceleration when road
conditions are slippery. While the
vehicle is at a stop, select the
second gear range using Range
Selection Mode. This will limit
torque to the wheels after it detects
wheel slip, preventing the tires from
spinning.

Black plate (28,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
9-28 Driving and Operating
Brakes
Antilock Brake
System (ABS)
This vehicle has ABS, an advanced
electronic braking system that helps
prevent a braking skid.
When the vehicle begins to drive
away, ABS checks itself.
A momentary motor or clicking noise
might be heard while this test is
going on, and it might even be
noticed that the brake pedal moves
a little. This is normal.
If there is a problem with ABS, this
warning light stays on. SeeAntilock
Brake System (ABS) Warning Light
on page 5-20. If driving safely on a wet road and it
becomes necessary to slam on the
brakes and continue braking to
avoid a sudden obstacle, a
computer senses the wheels are
slowing down. If one of the wheels
is about to stop rolling, the computer
will separately work the brakes at
each wheel.
ABS can change the brake pressure
to each wheel, as required, faster
than any driver could. This can help
you steer around the obstacle while
braking hard.
As the brakes are applied, the
computer keeps receiving updates
on wheel speed and controls
braking pressure accordingly.
Remember: ABS does not change
the time needed to get a foot up to
the brake pedal or always decrease
stopping distance. If you get too
close to the vehicle in front of you,
there will not be enough time to
apply the brakes if that vehicle
suddenly slows or stops. Always
leave enough room up ahead to
stop, even with ABS.
Using ABS
Do not pump the brakes. Just hold
the brake pedal down firmly and let
ABS work. You may hear the ABS
pump or motor operating and feel
the brake pedal pulsate. This is
normal.
Braking in Emergencies
ABS allows you to steer and brake
at the same time. In many
emergencies, steering can help
more than even the very best
braking.

Black plate (45,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
Driving and Operating 9-45
Towing a trailer requires a certain
amount of experience. The
combination you are driving is
longer and not as responsive as the
vehicle itself. Get acquainted with
the handling and braking of the rig
before setting out for the open road.
Before starting, check all trailer hitch
parts and attachments, safety
chains, electrical connectors, lamps,
tires, and mirrors. If the trailer has
electric brakes, start the
combination moving and then apply
the trailer brake controller by hand
to be sure the brakes work.
During the trip, check occasionally
to be sure that the load is secure
and the lamps and any trailer
brakes still work.
Following Distance
Stay at least twice as far behind the
vehicle ahead as you would when
driving the vehicle without a trailer.
This can help to avoid heavy
braking and sudden turns.
Passing
More passing distance is needed
when towing a trailer. The
combination will not accelerate as
quickly and is longer so it is
necessary to go much farther
beyond the passed vehicle before
returning to the lane.
Backing Up
Hold the bottom of the steering
wheel with one hand. To move the
trailer to the left, move that hand to
the left. To move the trailer to the
right, move your hand to the right.
Always back up slowly and,
if possible, have someone
guide you.
Making Turns
{Caution
Making very sharp turns while
trailering could cause the trailer to
come in contact with the vehicle.(Continued)
Caution (Continued)
The vehicle could be damaged.
Avoid making very sharp turns
while trailering.
When turning with a trailer, make
wider turns than normal. Do this so
the trailer will not strike soft
shoulders, curbs, road signs, trees,
or other objects. Avoid jerky or
sudden maneuvers. Signal well in
advance.
If the trailer turn signal bulbs burn
out, the arrows on the instrument
cluster will still flash for turns. It is
important to check occasionally to
be sure the trailer bulbs are still
working.
Driving on Grades
Reduce speed and shift to a lower
gear before starting down a long or
steep downgrade. If the
transmission is not shifted down, the
brakes might get hot and no longer
work well.

Black plate (53,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
Driving and Operating 9-53
.Red/Black Stripe: Battery Feed
(30A Fuse)
.Brown: Trailer Park Lamp
Supply Voltage (15A fuse)**
.Yellow: Left Rear Stop and Turn
Signal *
The four-wire harness (without
connector) contains the following
circuits:
.Black: Ground
.Red/White: Battery Feed
.Dark Blue: Trailer Brake Signal
.Light Blue: CHMSL/Stoplamp
Supply Voltage
* If the vehicle is a cutaway with
trailer provisions, a 15 amp fuse will
be shared for both left/stop trailer
turn and right/stop trailer turn
signals. However, the cutaway
lighting connector will have a
10 amp fuse for each signal. ** If the vehicle is a cutaway with
trailer provisions, a 15 amp fuse will
be shared for trailer park lamps and
cutaway rear lighting connector park
lamps. Also, a 10 amp fuse will be
shared for trailer back-up lamps and
cutaway rear lighting connector
back-up lamps.
Tow/Haul Mode
This button is on the instrument
panel, to the right of the steering
wheel.
Pressing this button turns on and off
the Tow/Haul Mode.
This indicator light on the instrument
cluster comes on when the Tow/
Haul Mode is on.Tow/Haul is a feature that assists
when pulling a heavy trailer or a
large or heavy load. See
Tow/Haul
Mode on page 9-27.
Tow/Haul is designed to be most
effective when the vehicle and
trailer combined weight is at least
75 percent of the vehicle Gross
Combined Weight Rating (GCWR).
See “Weight of the Trailer” inTrailer
Towing on page 9-47. Tow/Haul is
most useful under the following
driving conditions:
.When pulling a heavy trailer or a
large or heavy load through
rolling terrain.
.When pulling a heavy trailer or a
large or heavy load in
stop-and-go traffic.
.When pulling a heavy trailer or a
large or heavy load in busy
parking lots where improved low
speed control of the vehicle is
desired.

Black plate (1,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
Vehicle Care 10-1
Vehicle Care
General Information
General Information . . . . . . . . . . 10-2
California Proposition65 Warning . . . . . . . . . . . . . . . . . 10-2
California Perchlorate Materials Requirements . . . . 10-2
Accessories and Modifications . . . . . . . . . . . . . . . 10-2
Vehicle Checks
Doing Your OwnService Work . . . . . . . . . . . . . . . 10-3
Hood . . . . . . . . . . . . . . . . . . . . . . . . 10-4
Engine Compartment Overview . . . . . . . . . . . . . . . . . . . 10-5
Engine Oil . . . . . . . . . . . . . . . . . . . 10-6
Engine Oil Life System . . . . . . 10-8
Automatic Transmission Fluid . . . . . . . . . . . . . . . . . . . . . . . 10-9
Engine Air Cleaner/Filter . . . . 10-12
Cooling System . . . . . . . . . . . . 10-14
Engine Coolant . . . . . . . . . . . . . 10-14
Engine Overheating . . . . . . . . 10-18
Engine Fan . . . . . . . . . . . . . . . . . 10-20
Power Steering Fluid . . . . . . . 10-20
Washer Fluid . . . . . . . . . . . . . . . 10-21 Brakes . . . . . . . . . . . . . . . . . . . . . 10-22
Brake Fluid . . . . . . . . . . . . . . . . . 10-23
Battery . . . . . . . . . . . . . . . . . . . . . 10-24
Rear Axle . . . . . . . . . . . . . . . . . . 10-25
Noise Control System . . . . . . 10-25
Starter Switch Check . . . . . . . 10-26
Automatic Transmission Shift
Lock Control Function
Check . . . . . . . . . . . . . . . . . . . . . 10-27
Ignition Transmission Lock Check . . . . . . . . . . . . . . . . . . . . . 10-27
Park Brake and P (Park) Mechanism Check . . . . . . . . 10-27
Wiper Blade Replacement . . . . . . . . . . . . . . 10-28
Headlamp Aiming
Headlamp Aiming . . . . . . . . . . 10-28
Bulb Replacement
Bulb Replacement . . . . . . . . . . 10-29
Halogen Bulbs . . . . . . . . . . . . . . 10-29
Headlamps . . . . . . . . . . . . . . . . . 10-29
Front Turn Signal,Sidemarker, and Parking
Lamps . . . . . . . . . . . . . . . . . . . . 10-31
Taillamps . . . . . . . . . . . . . . . . . . . 10-31 Center High-Mounted
Stoplamp (CHMSL) . . . . . . . 10-32
License Plate Lamp . . . . . . . . 10-33
Replacement Bulbs . . . . . . . . . 10-33
Electrical System
Electrical System Overload . . . . . . . . . . . . . . . . . . 10-34
Fuses and Circuit Breakers . . . . . . . . . . . . . . . . . . 10-35
Engine Compartment Fuse Block . . . . . . . . . . . . . . . . . . . . . 10-35
Floor Console Fuse Block . . . . . . . . . . . . . . . . . . . . . 10-39
Wheels and Tires
Tires . . . . . . . . . . . . . . . . . . . . . . . . 10-41
All-Season Tires . . . . . . . . . . . . 10-42
Winter Tires . . . . . . . . . . . . . . . . 10-42
All-Terrain Tires . . . . . . . . . . . . 10-43
Tire Sidewall Labeling . . . . . . 10-43
Tire Designations . . . . . . . . . . . 10-46
Tire Terminology andDefinitions . . . . . . . . . . . . . . . . 10-47
Tire Pressure . . . . . . . . . . . . . . . 10-50
Tire Pressure Monitor System . . . . . . . . . . . . . . . . . . . 10-51
Tire Pressure Monitor Operation . . . . . . . . . . . . . . . . . 10-52