tires CHEVROLET EXPRESS 2011 Workshop Manual

Black plate (9,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
Service and Maintenance 11-9
Shocks and Struts
Shocks and struts help aid in control
for a smoother ride.
.Signs of wear may include
steering wheel vibration, bounce/
sway while braking, longer
stopping distance, or uneven
tire wear.
.As part of the multi-point
inspection, trained dealer
technicians can visually inspect
the shocks and struts for signs
of leaking, blown seals,
or damage, and can advise
when service is needed.Tires
Tires need to be properly inflated,
rotated, and balanced. Maintaining
the tires can save money and fuel,
and can reduce the risk of tire
failure.
.Signs that the tires need to be
replaced include three or more
visible treadwear indicators; cord
or fabric showing through the
rubber; cracks or cuts in the
tread or sidewall; or a bulge or
split in the tire.
.Trained dealer technicians can
inspect and recommend the right
tires. Your dealer can also
provide tire/wheel balancing
services to ensure smooth
vehicle operation at all speeds.
Your dealer sells and services
name brand tires.
Vehicle Care
To help keep the vehicle looking like
new, vehicle care products are
available from your dealer. For
information on how to clean and
protect the vehicle’s interior and
exterior, see Interior Care on
page 10-85 andExterior Care on
page 10-80.

Black plate (10,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
11-10 Service and Maintenance
Wheel Alignment
Wheel alignment is critical for
ensuring that the tires deliver
optimal wear and performance.
.Signs that the alignment may
need to be adjusted include
pulling, improper vehicle
handling, or unusual tire wear.
.Your dealer has the required
equipment to ensure proper
wheel alignment.Windshield
For safety, appearance, and the
best viewing, keep the windshield
clean and clear.
.Signs of damage include
scratches, cracks, and chips.
.Trained dealer technicians can
inspect the windshield and
recommend proper replacement
if needed.
Wiper Blades
Wiper blades need to be cleaned
and kept in good condition to
provide a clear view.
.Signs of wear include streaking,
skipping across the windshield,
and worn or split rubber.
.Trained dealer technicians can
check the wiper blades and
replace them when needed.

Black plate (6,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
13-6 Customer Information
.Model, year, color, and license
plate number of the vehicle.
.Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle.
.Description of the problem.
Coverage
Services are provided up to 5 years/
160 000 km (100,000 mi), whichever
comes first.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
General Motors North America and
Chevrolet reserve the right to make
any changes or discontinue the
Roadside Assistance program at
any time without notification.General Motors North America and
Chevrolet reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock-Out Service:
Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
.Emergency Tow from a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in the
sand, mud, or snow.
.Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
.Battery Jump Start: Service to
jump start a dead battery.
Services Not Included in
Roadside Assistance
.Impound towing caused by
violation of any laws.
.Legal fines.
.Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.

Black plate (1,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
INDEX i-1
A
Accessories andModifications . . . . . . . . . . . . . . . . . 10-2
Accessory Power . . . . . . . . . . . . . . 9-19
Add-On Electrical Equipment . . . . . . . . . . . . . . . . . . . 9-54
Additional Information
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-6
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . 11-7
Air Cleaner/Filter, Engine . . . . . 10-12
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 8-7
Airbag System
Check . . . . . . . . . . . . . . . . . . . . . . . . 3-27
How Does an AirbagRestrain? . . . . . . . . . . . . . . . . . . . 3-21
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-21
What Will You See after an Airbag Inflates? . . . . . . . . . . . . . 3-22
When Should an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-20
Where Are the Airbags? . . . . . . 3-19 Airbags
Adding Equipment to the
Vehicle . . . . . . . . . . . . . . . . . . . . . . 3-26
Light On-Off . . . . . . . . . . . . . . . . . . 5-15
On-Off Light . . . . . . . . . . . . . . . . . . 5-15
On-Off Switch . . . . . . . . . . . . . . . . 3-23
Readiness Light . . . . . . . . . . . . . . 5-14
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . 3-26
System Check . . . . . . . . . . . . . . . . 3-17
All-Season Tires . . . . . . . . . . . . . . 10-42
All-Terrain Tires . . . . . . . . . . . . . . . 10-43
AM-FM Radio . . . . . . . . . . . . . . . . . . . 7-7
Antilock Brake
System (ABS) . . . . . . . . . . . . . . . . 9-28
Warning Light . . . . . . . . . . . . . . . . . 5-20
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . 10-80
Interior . . . . . . . . . . . . . . . . . . . . . . 10-85
Ashtrays . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Assistance Program, Roadside . . . . . . . . . . . . . . . . . . . . . 13-5
Audio Players . . . . . . . . . . . . . . . . . 7-11 CD . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-11 Audio System
Fixed Mast Antenna . . . . . . . . . . 7-10
Radio Reception . . . . . . . . . . . . . . . 7-9
Theft-Deterrent Feature . . . . . . . . 7-2
Automatic Door Locks . . . . . . . . . . . . . . . . . . . . 2-7
Headlamp System . . . . . . . . . . . . . 6-2
Transmission . . . . . . . . . . . . . . . . . 9-22
Transmission Fluid . . . . . . . . . . . 10-9
Automatic Transmission Manual Mode . . . . . . . . . . . . . . . . . 9-26
Shift Lock Control
Function Check . . . . . . . . . . . 10-27
Auxiliary Devices . . . . . . . . . . . . . . . . . . . . . . . 7-16
Axle, Rear . . . . . . . . . . . . . . . . . . . . 10-25
B
Battery . . . . . . . . . . . . . . . . . . . . . . . 10-24
Jump Starting . . . . . . . . . . . . . . . 10-74
Load Management . . . . . . . . . . . . . 6-6
Power Protection . . . . . . . . . . . . . . 6-6
Voltage and ChargingMessages . . . . . . . . . . . . . . . . . . . 5-29
Blade Replacement, Wiper . . . 10-28

Black plate (2,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
i-2 INDEX
BluetoothOverview . . . . . . . . . . . . . . . . . . . . . 7-20
Brake System Warning Light . . . . . . . . 5-19
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 10-22 Antilock . . . . . . . . . . . . . . . . . . . . . . . 9-28
Fluid . . . . . . . . . . . . . . . . . . . . . . . . 10-23
Parking . . . . . . . . . . . . . . . . . . . . . . . 9-29
System Messages . . . . . . . . . . . . 5-29
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 9-3
Break-In, New Vehicle . . . . . . . . . 9-14
Bulb Replacement . . . . . . . . . . . . 10-33 Center High-MountedStoplamp (CHMSL) . . . . . . . 10-32
Front Turn Signal, Sidemarker, and
Parking Lamps . . . . . . . . . . . . 10-31
Halogen Bulbs . . . . . . . . . . . . . . 10-29
Headlamp Aiming . . . . . . . . . . . 10-28
Headlamps . . . . . . . . . . . . . . . . . 10-29
License Plate Lamps . . . . . . . 10-33
Taillamps . . . . . . . . . . . . . . . . . . . 10-31
Buying New Tires . . . . . . . . . . . . . 10-59C
Calibration . . . . . . . . . . . . . . . . . . . . . . 5-4
California Fuel Requirements . . . . . . . . . . . 9-40
Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . 10-2
Warning . . . . . . . . . . . . . . . . . . . . . . 10-2
Camera Rear Vision (RVC) . . . . . . . . . . . . 9-36
Canadian Vehicle Owners . . . . . . . . iii
Capacities and Specifications . . . . . . . . . . . . . . . . 12-2
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . 9-21
Winter Driving . . . . . . . . . . . . . . . . . 9-7
Cargo Door Relocking . . . . . . . . . . 2-6
Cautions, Danger, and
Warnings . . . . . . . . . . . . . . . . . . . . . . . . iv
CD Player . . . . . . . . . . . . . . . . . . . . . 7-11
Center High-Mounted Stoplamp (CHMSL) . . . . . . . . . 10-32
Chains, Tire . . . . . . . . . . . . . . . . . . 10-63
Charging System Light . . . . . . . . 5-16 Check
Engine Light . . . . . . . . . . . . . . . . . . 5-17
Ignition
Transmission Lock . . . . . . . . 10-27
Child Restraints Infants and YoungChildren . . . . . . . . . . . . . . . . . . . . . 3-30
Lower Anchors and Tethers for Children . . . . . . . . . 3-36
Older Children . . . . . . . . . . . . . . . . 3-28
Securing . . . . . . . . . . . . . . . . 3-43, 3-45
Systems . . . . . . . . . . . . . . . . . . . . . . 3-32
Cigarette Lighter . . . . . . . . . . . . . . . . 5-8
Circuit Breakers . . . . . . . . . . . . . . 10-35
Cleaning Exterior Care . . . . . . . . . . . . . . . 10-80
Interior Care . . . . . . . . . . . . . . . . 10-85
Climate Control Systems . . . . . . . 8-1 Air Conditioning . . . . . . . . . . . . . . . 8-1
Heating . . . . . . . . . . . . . . . . . . . . . . . . 8-1
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-5
Rear Heating System . . . . . . . . . . 8-4
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6
Cluster, Instrument . . . . . . . . . . . . 5-10
Collision Damage Repair . . . . . . 13-9

Black plate (9,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
INDEX i-9
Replacing Safety BeltSystem Parts after a Crash . . . 3-16
Reporting Safety Defects Canadian Government . . . . . . 13-13
General Motors . . . . . . . . . . . . . 13-14
U.S. Government . . . . . . . . . . . 13-13
Restraints
Where to Put . . . . . . . . . . . . . . . . . 3-34
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . 9-19
Ride Control Systems
Messages . . . . . . . . . . . . . . . . . . . . 5-33
Roads Driving, Wet . . . . . . . . . . . . . . . . . . . 9-5
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . . . 13-5
Rotation, Tires . . . . . . . . . . . . . . . . 10-56
Routing, Engine Drive Belt . . . . . 12-4
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . . 9-22S
Safety Belts . . . . . . . . . . . . . . . . . . . . 3-8Care . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16
Extender . . . . . . . . . . . . . . . . . . . . . . 3-15
How to Wear Safety BeltsProperly . . . . . . . . . . . . . . . . . . . . . . 3-9
Lap-Shoulder Belt . . . . . . . . . . . . 3-10
Reminders . . . . . . . . . . . . . . . . . . . . 5-14
Replacing after a Crash . . . . . . 3-16
Use During Pregnancy . . . . . . . . 3-15
Safety Defects Reporting
Canadian Government . . . . . . 13-13
General Motors . . . . . . . . . . . . . 13-14
U.S. Government . . . . . . . . . . . 13-13
Safety Locks . . . . . . . . . . . . . . . . . . . . 2-7
Safety System Check . . . . . . . . . . 3-16
Satellite Radio . . . . . . . . . . . . . . . . . . 7-8
Scheduling Appointments . . . . . . 13-7
Seats Adjustment, Front . . . . . . . . . . . . . . 3-2
Head Restraints . . . . . . . . . . . . . . . 3-2
Power Adjustment, Front . . . . . . 3-3
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
Reclining Seatbacks . . . . . . . . . . . 3-3 Securing Child
Restraints . . . . . . . . . . . . . . 3-43, 3-45
Security Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-23
Messages . . . . . . . . . . . . . . . . . . . . 5-35
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-3
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 2-11
Service Accessories andModifications . . . . . . . . . . . . . . . . 10-2
Doing Your Own Work . . . . . . . . 10-3
Engine Soon Light . . . . . . . . . . . . 5-17
Maintenance Records . . . . . . .11-14
Maintenance, General
Information . . . . . . . . . . . . . . . . . . 11-1
Parts Identification Label . . . . . 12-1
Publications Ordering
Information . . . . . . . . . . . . . . . . .13-11
Scheduling Appointments . . . . . 13-7
Vehicle Messages . . . . . . . . . . . . 5-35
Services
Special Application . . . . . . . . . . . 11-7
Servicing the Airbag . . . . . . . . . . . 3-26
Shift Lock Control Function Check, Automatic
Transmission . . . . . . . . . . . . . . . . 10-27

Black plate (10,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
i-10 INDEX
ShiftingInto Park . . . . . . . . . . . . . . . . . . . . . . 9-19
Out of Park . . . . . . . . . . . . . . . . . . . 9-20
Side Door . . . . . . . . . . . . . . . . . . . . . . 2-8
Sidemarker Bulb Replacement . . . . . . . . . . 10-31
Signals, Turn and
Lane-Change . . . . . . . . . . . . . . . . . 6-3
Sliding Door . . . . . . . . . . . . . . . . . . . . 2-9
Special Application Services . . . 11-7
Specifications and Capacities . . . . . . . . . . . . . . . . . . . . 12-2
Speedometer . . . . . . . . . . . . . . . . . . 5-11
StabiliTrak OFF Light . . . . . . . . . . . . . . . . . . . . . 5-21
Start Vehicle, Remote . . . . . . . . . . 2-4
Starter Switch Check . . . . . . . . . 10-26
Starting the Engine . . . . . . . . . . . . 9-16
Steering . . . . . . . . . . . . . . . . . . . . . . . . 9-3
Fluid, Power . . . . . . . . . . . . . . . . 10-20
Wheel Adjustment . . . . . . . . . . . . . 5-2
Wheel Controls . . . . . . . . . . . . . . . . 5-2
Storage Areas Front . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Storage Compartments . . . . . . . . . 4-1
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 9-8 Sun Visors . . . . . . . . . . . . . . . . . . . . . 2-16
Swing-out Windows . . . . . . . . . . . . 2-15
Switches
Airbag On-Off . . . . . . . . . . . . . . . . . 3-23
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . iv
System Infotainment . . . . . . . . . . . . . . . . . . . 7-1
Noise Control . . . . . . . . . . . . . . . 10-25
T
Taillamps . . . . . . . . . . . . . . . . . . . . . 10-31
Text Telephone (TTY) Users . . . 13-4
Theft-Deterrent Systems . . . . . . . 2-11
Immobilizer . . . . . . . . . . . . . . . . . . . 2-11
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . 10-41 All-Season . . . . . . . . . . . . . . . . . . 10-42
All-Terrain . . . . . . . . . . . . . . . . . . 10-43
Buying New Tires . . . . . . . . . . . 10-59
Chains . . . . . . . . . . . . . . . . . . . . . . 10-63
Changing . . . . . . . . . . . . . . . . . . . 10-66
Designations . . . . . . . . . . . . . . . 10-46
Different Size . . . . . . . . . . . . . . . 10-60
Dual Rotation . . . . . . . . . . . . . . . 10-57
Full-Size Spare . . . . . . . . . . . . . 10-74
If a Tire Goes Flat . . . . . . . . . . 10-64 Tires (cont'd)
Inflation Monitor System . . . . 10-52
Inspection . . . . . . . . . . . . . . . . . . 10-56
Messages . . . . . . . . . . . . . . . . . . . . 5-36
Pressure Light . . . . . . . . . . . . . . . . 5-22
Pressure Monitor System . . . 10-51
Rotation . . . . . . . . . . . . . . . . . . . . 10-56
Sidewall Labeling . . . . . . . . . . . 10-43
Terminology and
Definitions . . . . . . . . . . . . . . . . . 10-47
Uniform Tire Quality Grading . . . . . . . . . . . . . . . . . . . 10-61
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . 10-62
Wheel Replacement . . . . . . . . 10-63
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . 10-58
Winter . . . . . . . . . . . . . . . . . . . . . . 10-42
Tow/Haul Mode . . . . . . . . . . . . . . . . 9-27
Tow/Haul Mode Light . . . . . . . . . . 5-21
Towing Driving Characteristics . . . . . . . . 9-44
Equipment . . . . . . . . . . . . . . . . . . . . 9-51
General Information . . . . . . . . . . 9-44
Recreational Vehicle . . . . . . . . 10-78
Trailer . . . . . . . . . . . . . . . . . . . . . . . . 9-47
Vehicle . . . . . . . . . . . . . . . . . . . . . 10-78

Black plate (11,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
INDEX i-11
TractionControl System (TCS)/
StabiliTrak
®Light . . . . . . . . . . . . 5-21
Traction Control/Electronic Stability Control . . . . . . . . . . . . . . 9-29
Trailer Tow Mirrors . . . . . . . . . . . . . . . . . . . 2-12
Towing . . . . . . . . . . . . . . . . . . . . . . . . 9-47
Transmission Automatic . . . . . . . . . . . . . . . . . . . . . 9-22
Fluid, Automatic . . . . . . . . . . . . . . 10-9
Messages . . . . . . . . . . . . . . . . . . . . 5-36
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . . 13-7
Trip Odometer . . . . . . . . . . . . . . . . . 5-11
Turn and Lane-Change Signals . . . . . . . . . . . . . . . . . . . . . . . . 6-3
U
Uniform Tire QualityGrading . . . . . . . . . . . . . . . . . . . . . 10-61
Using This Manual . . . . . . . . . . . . . . . . iv
V
Vehicle Canadian Owners . . . . . . . . . . . . . . . iii
Control . . . . . . . . . . . . . . . . . . . . . . . . 9-3
IdentificationNumber (VIN) . . . . . . . . . . . . . . . 12-1
Load Limits . . . . . . . . . . . . . . . . . . . . 9-9
Messages . . . . . . . . . . . . . . . . . . . . 5-29
Personalization . . . . . . . . . . . . . . . 5-38
Reminder Messages . . . . . . . . . . 5-37
Remote Start . . . . . . . . . . . . . . . . . . 2-4
Security . . . . . . . . . . . . . . . . . . . . . . 2-11
Towing . . . . . . . . . . . . . . . . . . . . . . 10-78
Vehicle Care Tire Pressure . . . . . . . . . . . . . . . 10-50
Vehicle Data Recording . . . . . . . 13-14
Vehicle Diagnostics
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-6
Ventilation, Air . . . . . . . . . . . . . . . . . . 8-7
Visors . . . . . . . . . . . . . . . . . . . . . . . . . 2-16
Voltmeter Gauge . . . . . . . . . . . . . . 5-13
W
Warning Brake System Light . . . . . . . . . . . 5-19
Warning Lights, Gauges, and Indicators . . . . . . . . . . . . . . . . . . . . . 5-9
Warnings . . . . . . . . . . . . . . . . . . . . . . . . . iv Cautions and Danger . . . . . . . . . . . .iv
Hazard Flashers . . . . . . . . . . . . . . . 6-3
Washer Fluid . . . . . . . . . . . . . . . . . 10-21
Wheels Alignment and Tire
Balance . . . . . . . . . . . . . . . . . . . 10-62
Different Size . . . . . . . . . . . . . . . 10-60
Replacement . . . . . . . . . . . . . . . 10-63
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . 10-58
Where to Put the Restraint . . . . 3-34
Windows . . . . . . . . . . . . . . . . . . . . . . 2-14 Enhanced TechnologyGlass . . . . . . . . . . . . . . . . . . . . . . . 2-16
Manual . . . . . . . . . . . . . . . . . . . . . . . 2-14
Power . . . . . . . . . . . . . . . . . . . . . . . . 2-14
Swing-out Windows . . . . . . . . . . . 2-15
Windshield Wiper/Washer . . . . . . . . . . . . . . . . . 5-3

Black plate (12,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
i-12 INDEX
WinterDriving . . . . . . . . . . . . . . . . . . . . . . . . . 9-7
Winter Tires . . . . . . . . . . . . . . . . . . 10-42
Wiper Blade Replacement . . . . 10-28