fuel cap CHEVROLET EXPRESS 2011 Owners Manual

Black plate (20,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
1-20 In Brief
E85 or FlexFuel
Vehicles with a yellow fuel cap can
use either unleaded gasoline or
ethanol fuel containing up to 85%
ethanol (E85). SeeE85 or FlexFuel
on page 9-41. For all other vehicles,
use only the unleaded gasoline
described under Fuel on page 9-39.
Driving for Better Fuel
Economy
Driving habits can affect fuel
mileage. Here are some driving tips
to get the best fuel economy
possible.
.Avoid fast starts and accelerate
smoothly.
.Brake gradually and avoid
abrupt stops.
.Avoid idling the engine for long
periods of time.
.When road and weather
conditions are appropriate, use
cruise control.
.Always follow posted speed
limits or drive more slowly when
conditions require.
.Keep vehicle tires properly
inflated.
.Combine several trips into a
single trip.
.Replace the vehicle's tires with
the same TPC Spec number
molded into the tire's sidewall
near the size.
.Follow recommended scheduled
maintenance.
Roadside Assistance
Program
U.S.: 1-800-243-8872
TTY Users (U.S. Only):
1-888-889-2438
Canada: 1-800-268-6800
New Chevrolet owners are
automatically enrolled in the
Roadside Assistance Program.
SeeRoadside Assistance Program
on page 13-5.
OnStar®
This vehicle may be equipped with a
comprehensive, in-vehicle system
that can connect to a live OnStar
Advisor for Emergency, Security,
Navigation, Connection, and
Diagnostic Services. OnStar
services may require a paid
subscription. See OnStar Overview
on page 14-1.

Black plate (11,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
Instruments and Controls 5-11
If the vehicle has a diesel engine,
see the Duramax diesel supplement
for more information.
Speedometer
The speedometer shows the vehicle
speed in kilometers per hour (km/h)
and miles per hour (mph).
Odometer
The odometer shows how far the
vehicle has been driven, in either
kilometers or miles.
Trip Odometer
The trip odometer shows how far
the vehicle has been driven since
the trip odometer was last reset.
The trip odometer is accessed and
reset through the Driver Information
Center (DIC). SeeDriver
Information Center (DIC) on
page 5-24.
Fuel Gauge
Metric
English The fuel gauge, when the ignition is
on, indicates how much fuel is left in
the vehicle fuel tank.
An arrow on the fuel gauge
indicates the side of the vehicle the
fuel door is on.
The gauge first indicates empty
before the vehicle is out of fuel, and
the fuel tank should be
refueled soon.
Listed are four situations customers
might experience with the fuel
gauge. None of these indicate a
problem with the fuel gauge:
.At the gas station, the fuel pump
shuts off before the gauge
reads full.
.It takes a little more or less fuel
to fill up than the fuel gauge
indicated. For example, the
gauge may have indicated the
tank was half full, but it actually
took a little more or less than
half the tank's capacity to fill
the tank.

Black plate (18,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
5-18 Instruments and Controls
This light may come on during a
malfunction in one of two ways:
Light Flashing:A misfire condition
has been detected. A misfire
increases vehicle emissions and
could damage the emission control
system on the vehicle. Diagnosis
and service might be required.
To prevent more serious damage to
the vehicle:
.Reduce vehicle speed.
.Avoid hard accelerations.
.Avoid steep uphill grades.
.If towing a trailer, reduce the
amount of cargo being hauled as
soon as it is possible.
If the light continues to flash, find a
safe place to stop and park the
vehicle. Turn the vehicle off, wait at
least 10 seconds, and restart the
engine. If the light is still flashing,
follow the previous steps and see
your dealer for service as soon as
possible. Light On Steady:
An emission
control system malfunction has
been detected on the vehicle.
Diagnosis and service might be
required.
The following may correct an
emission control system
malfunction:
.Check that the fuel cap is fully
installed. See Filling the Tank on
page 9-42. The diagnostic
system may be able to
determine if the fuel cap has
been left off or improperly
installed. A loose or missing fuel
cap could allow fuel to evaporate
into the atmosphere. A few
driving trips with the cap
properly installed may turn the
light off.
.Check that good quality fuel is
used. Poor fuel quality causes
the engine not to run as
efficiently as designed and may
cause stalling after start-up,
stalling when the vehicle is
changed into gear, misfiring,
hesitation on acceleration,
or stumbling on acceleration.
These conditions might go away
once the engine is warmed up.
If this occurs, change the fuel
brand used. It may require at
least one full tank of the proper
fuel to turn the light off.
See Fuel on page 9-39.
If the light remains on, your dealer
can check the vehicle. The dealer
has the proper test equipment and
diagnostic tools to fix any
mechanical or electrical problems
that might have developed.

Black plate (32,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
5-32 Instruments and Controls
OIL PRESSURE LOW STOP
ENGINE
This message displays if low oil
pressure levels occur. Stop the
vehicle as soon as safely possible
and do not operate it until the cause
of the low oil pressure has been
corrected. Check the oil as soon as
possible and have the vehicle
serviced by your dealer. SeeEngine
Oil on page 10-6.
Engine Power Messages
ENGINE POWER IS REDUCED
This message displays and a chime
sounds when the cooling system
temperature gets too hot and the
engine further enters the engine
coolant protection mode. See
Engine Overheating on page 10-18
for further information. This message also displays when
the engine power is reduced.
Reduced engine power can affect
the vehicle's ability to accelerate.
If this message is on, but there is no
reduction in performance, proceed
to your destination. The
performance may be reduced the
next time the vehicle is driven. The
vehicle may be driven at a reduced
speed while this message is on, but
acceleration and speed may be
reduced. Anytime this message
stays on, the vehicle should be
taken to your dealer for service as
soon as possible.
Fuel System Messages
FUEL LEVEL LOW
This message displays and a chime
sounds if the fuel level is low. Refuel
as soon as possible. See
Fuel
Gauge on page 5-11 andFuel on
page 9-39 for more information.
TIGHTEN GAS CAP
This message may display along
with the check engine light on the
instrument cluster if the fuel cap is
not tightened properly. See
Malfunction Indicator Lamp on
page 5-17. Reinstall the fuel cap
fully. SeeFilling the Tank on
page 9-42. The diagnostic system
can determine if the fuel cap has
been left off or improperly installed.
A loose or missing fuel cap allows
fuel to evaporate into the
atmosphere. A few driving trips with
the cap properly installed should
turn this light and message off.
Key and Lock Messages
REPLACE BATTERY IN
REMOTE KEY
This message displays if a Remote
Keyless Entry (RKE) transmitter
battery is low. The battery needs to
be replaced in the transmitter. See
“Battery Replacement” under
Remote Keyless Entry (RKE)
System Operation on page 2-2.

Black plate (12,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
9-12 Driving and Operating
Example 3
1. Maximum Vehicle CapacityWeight for Example 3 =
453 kg (1,000 lbs)
2. Subtract Occupant Weight @ 91 kg (200 lbs) × 5 = 453 kg
(1,000 lbs)
3. Available Cargo Weight = 0 kg (0 lbs)
Refer to the vehicle tire and
loading information label for
specific information about the
vehicle's capacity weight and
seating positions. The combined weight of the driver, passengers,
and cargo should never exceed
the vehicle capacity weight.
Certification/Tire Label
A vehicle specific Certification/
Tire label is found on the rear
edge of the driver door. The
label shows the size of the
vehicle's original tires and the
inflation pressures needed to
obtain the gross weight capacity
of the vehicle. This is called
Gross Vehicle Weight Rating
(GVWR). The GVWR includes
the weight of the vehicle, all
occupants, fuel, and cargo.
The Certification/Tire label also
tells you the maximum weights
for the front and rear axles,
called Gross Axle Weight Rating
(GAWR). To find out the actual
loads on the front and rear
axles, you need to go to a weigh
station and weigh the vehicle.
Your dealer can help you with
this. Be sure to spread out the
load equally on both sides of the
centerline.
Never exceed the GVWR for the
vehicle, or the GAWR for either
the front or rear axle.
If there is a heavy load, it should
be spread out.

Black plate (39,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
Driving and Operating 9-39
Fuel
For diesel engine vehicles, see
“Fuel for Diesel Engines”in the
Duramax diesel supplement.
For gasoline engine vehicles, use of
the recommended fuel is an
important part of the proper
maintenance of this vehicle. When
driving in the U.S. and Canada, to
help keep the engine clean and
maintain optimum vehicle
performance, we recommend using
TOP TIER Detergent Gasolines.
See www.toptiergas.com for a list of
TOP TIER Detergent Gasolines.
If the vehicle has a yellow fuel cap,
E85 or FlexFuel can be used in the
vehicle. See E85 or FlexFuel on
page 9-41.
Use regular unleaded gasoline
meeting ASTM specification D4814
with a posted octane rating of 87 or
higher. Do not use gasoline with an
octane rating below 87; as it may
cause engine damage and will lower
fuel economy. Use of Seasonal Fuels
Use summer and winter fuels in the
appropriate season. The fuels
industry automatically modifies the
fuel for the appropriate season.
If fuel is left in the vehicle tank for
long periods of time, driving or
starting could be affected. Drive the
vehicle until the fuel is at one-half
tank or less, then refuel with the
current seasonal fuel.
Prohibited Fuels
Gasolines containing oxygenates
such as ethers and ethanol, as well
as reformulated gasolines, are
available in some cities. If these
gasolines comply with the
previously described specification,
then they are acceptable to use.
However, E85 (85% ethanol) and
other fuels containing more than
15% ethanol must be used only in
FlexFuel vehicles.

Black plate (41,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
Driving and Operating 9-41
gasoline additive recommended by
General Motors. It is available at
your dealer.
Do not use additives with E85 or
FlexFuel.
E85 or FlexFuel
Vehicles with a yellow fuel cap can
use either unleaded gasoline or fuel
containing up to 85% ethanol (E85).
All other vehicles should use only
the unleaded gasoline as described
inFuel on page 9-39.
The use of E85 or FlexFuel is
encouraged when the vehicle is
designed to use it. E85 or FlexFuel
is made from renewable sources.
To help locate fuel stations that
carry E85 or FlexFuel, the U.S.
Department of Energy has an
alternative fuels website. See
www.afdc.energy.gov/afdc/locator/
stations. E85 or FlexFuel should meet
ASTM Specification D 5798 or
CAN/CGSB–3.512 in Canada. Do
not use the fuel if the ethanol
content is greater than 85%. Fuel
mixtures that do not meet ASTM or
CGSB specifications can affect
driveability and could cause the
malfunction indicator lamp to
come on.
After refueling, the vehicle
calculates the composition of the
fuel. It is not recommended to
repeatedly switch between fuels.
If fuels are switched frequently, add
as much fuel as possible and do not
add less than 11 L (3 gal) when
refueling. Drive at least 11 km (7 mi)
immediately after refueling to allow
the vehicle to adapt to the change in
ethanol concentration.
Because E85 or FlexFuel has less
energy per liter (gallon) than
gasoline, the vehicle will need to be
refilled more often. See
Filling the
Tank on page 9-42.
{Caution
Some additives are not
compatible with E85 or FlexFuel
and can harm the vehicle's fuel
system. Do not add anything to
E85 or FlexFuel. Damage caused
by additives would not be covered
by the vehicle warranty.
{Caution
Do not use fuel containing
methanol. It can corrode metal
parts in the fuel system and also
damage plastic and rubber parts.
That damage would not be
covered under the vehicle
warranty.

Black plate (42,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
9-42 Driving and Operating
Filling the Tank
{Warning
Fuel vapors and fuel fires burn
violently and can cause injury or
death.
.To help avoid injuries to you
and others, read and follow
all the instructions on the fuel
pump island.
.Turn off the engine when
refueling.
.Keep sparks, flames, and
smoking materials away
from fuel.
.Do not leave the fuel pump
unattended.
.Do not reenter the vehicle
while pumping fuel.
.Keep children away from the
fuel pump and never let
children pump fuel.(Continued)
Warning (Continued)
.Fuel can spray out if the fuel
cap is opened too quickly.
This spray can happen if the
tank is nearly full, and is
more likely in hot weather.
Open the fuel cap slowly and
wait for any hiss noise to stop
then unscrew the cap all
the way.
The fuel cap is behind a hinged fuel
door on the driver side of the
vehicle.
If the vehicle has E85 fuel capability,
the fuel cap will be yellow and state
that E85 or gasoline can be used.
SeeE85 or FlexFuel on page 9-41.
To remove the fuel cap, turn it
slowly counterclockwise.
While refueling, hang the tethered
fuel cap from the hook on the
fuel door.
Be careful not to spill fuel. Do not
top off or overfill the tank and wait a
few seconds after you have finished
pumping before removing the
nozzle. Clean fuel from painted
surfaces as soon as possible. See
Exterior Care on page 10-80.
When replacing the fuel cap,
turn it clockwise until it clicks.
Make sure the cap is fully installed.
The diagnostic system can
determine if the fuel cap has been
left off or improperly installed.

Black plate (43,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
Driving and Operating 9-43
This would allow fuel to evaporate
into the atmosphere. See
Malfunction Indicator Lamp on
page 5-17.
{Warning
If a fire starts while you are
refueling, do not remove the
nozzle. Shut off the flow of fuel by
shutting off the pump or by
notifying the station attendant.
Leave the area immediately.
{Caution
If a new fuel cap is needed, be
sure to get the right type of cap
from your dealer. The wrong type
of fuel cap may not fit properly,
may cause the malfunction
indicator lamp to light, and could
damage the fuel tank and
emissions system. See
Malfunction Indicator Lamp on
page 5-17.
Filling a Portable Fuel
Container
{Warning
Filling a portable fuel container
while it is in the vehicle can cause
fuel vapors that can ignite either
by static electricity or other
means. You or others could be
badly burned and the vehicle
could be damaged. Always:
.Use approved fuel
containers.
.Remove the container from
the vehicle, trunk, or pickup
bed before filling.
.Place the container on the
ground.
.Place the nozzle inside the fill
opening of the container
before dispensing fuel, and(Continued)
Warning (Continued)
keep it in contact with the fill
opening until filling is
complete.
.Fill the container no more
than 95% full to allow for
expansion.
.Do not smoke, light matches,
or use lighters while
pumping fuel.
.Avoid using cell phones or
other electronic devices.

Black plate (47,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
Driving and Operating 9-47
Maintenance when Trailer
Towing
The vehicle needs service more
often when pulling a trailer. See
Maintenance Schedule on
page 11-3. Things that are
especially important in trailer
operation are automatic
transmission fluid, engine oil, axle
lubricant, belts, cooling system, and
brake system. It is a good idea to
inspect these before and during
the trip.
Check periodically to see that all
hitch nuts and bolts are tight.
Trailer Towing
If the vehicle has a diesel engine,
see the Duramax diesel
supplement.
{Warning
The driver can lose control when
pulling a trailer if the correct
equipment is not used or the
vehicle is not driven properly. For
example, if the trailer is too
heavy, the brakes may not work
well—or even at all. The driver
and passengers could be
seriously injured. The vehicle may
also be damaged; the resulting
repairs would not be covered by
the vehicle warranty. Pull a trailer
only if all the steps in this section
have been followed. Ask your
dealer for advice and information
about towing a trailer with the
vehicle.
{Caution
Pulling a trailer improperly can
damage the vehicle and result in
costly repairs not covered by the
vehicle warranty. To pull a trailer
correctly, follow the advice in this
section and see your dealer for
important information about
towing a trailer with the vehicle.
To identify the trailering capacity of
the vehicle, read the information in
“Weight of the Trailer” following.
Trailering is different than just
driving the vehicle by itself.
Trailering means changes in
handling, acceleration, braking,
durability, and fuel economy.
Successful, safe trailering takes
correct equipment, and it has to be
used properly.