service CHEVROLET EXPRESS 2012 User Guide

Black plate (26,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
3-26 Seats and Restraints
To turn the front outboard passenger
airbag on again, insert the ignition
key into the switch, push in, and
move the switch to the on position.
The front outboard passenger
frontal airbag is now enabled, and
may inflate. SeeAirbag On-Off
Light on page 5-15 for more
information.
Servicing the
Airbag-Equipped Vehicle
Airbags affect how the vehicle
should be serviced. There are parts
of the airbag system in several
places around the vehicle. Your
dealer and the service manual have
information about servicing the
vehicle and the airbag system. To
purchase a service manual, see
Service Publications Ordering
Information on page 13-11.
{Warning
For up to 10 seconds after the
vehicle is turned off and the
battery is disconnected, an airbag
can still inflate during improper
service. You can be injured if you
are close to an airbag when it
inflates. Avoid yellow connectors.
They are probably part of the
airbag system. Be sure to follow
proper service procedures, and
make sure the person performing
work for you is qualified to do so.
Adding Equipment to the
Airbag-Equipped Vehicle
Adding accessories that change the
vehicle's frame, bumper system,
height, front end, or side sheet
metal, may keep the airbag system
from working properly. The
operation of the airbag system can
also be affected by changing any
parts of the front seats, safety belts,
the airbag sensing and diagnostic module, steering wheel, instrument
panel, any of the airbag modules,
ceiling or pillar garnish trim, front
sensors, rollover sensor module,
or airbag wiring.
Your dealer and the service manual
have information about the location
of the airbag sensors, sensing and
diagnostic module, and airbag
wiring.
If the vehicle has rollover roof-rail
airbags, see
Different Size Tires
and Wheels on page 10-60 for
additional important information.
If you have to modify your vehicle
because you have a disability and
you have questions about whether
the modifications will affect the
vehicle's airbag system, or if you
have questions about whether the
airbag system will be affected if the
vehicle is modified for any other
reason, call Customer Assistance.
See Customer Assistance Offices
on page 13-3.

Black plate (27,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
Seats and Restraints 3-27
Airbag System Check
The airbag system does not need
regularly scheduled maintenance or
replacement. Make sure the airbag
readiness light is working. See
Airbag Readiness Light on
page 5-14.
{Caution
If an airbag covering is damaged,
opened, or broken, the airbag
may not work properly. Do not
open or break the airbag
coverings. If there are any
opened or broken airbag
coverings, have the airbag
covering and/or airbag module
replaced. For the location of the
airbags, seeWhere Are the
Airbags? on page 3-19. See your
dealer for service.
Replacing Airbag System
Parts after a Crash
{Warning
A crash can damage the airbag
systems in the vehicle.
A damaged airbag system may
not work properly and may not
protect you and your
passenger(s) in a crash, resulting
in serious injury or even death. To
help make sure the airbag
systems are working properly
after a crash, have them
inspected and any necessary
replacements made as soon as
possible. If an airbag inflates, you will need to
replace airbag system parts. See
your dealer for service.
If the airbag readiness light stays on
after the vehicle is started or comes
on when you are driving, the airbag
system may not work properly. Have
the vehicle serviced right away. See
Airbag Readiness Light on
page 5-14.

Black plate (46,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
3-46 Seats and Restraints
Warning (Continued)
To help avoid injury to yourself or
others, have the vehicle serviced
right away. SeeAirbag Readiness
Light on page 5-14 for more
information, including important
safety information.
If the vehicle does not have a rear
seat that will accommodate a
rear-facing child restraint, a
rear-facing child restraint should not
be installed in the vehicle, even if
the airbag is off.
If the child restraint uses a top
tether, see Lower Anchors and
Tethers for Children (LATCH
System) on page 3-36 for top tether
anchor locations.
Do not secure a child seat in a
position without a top tether anchor
if a national or local law requires
that the top tether be anchored, or if the instructions that come with the
child restraint say that the top strap
must be anchored.
In Canada, the law requires that
forward-facing child restraints have
a top tether, and that the tether be
attached.
When using the lap-shoulder belt to
secure the child restraint in this
position, follow the instructions that
came with the child restraint and the
following instructions:
1. Move the seat as far back as it
will go before securing the
forward-facing child restraint.
When the airbag off switch has
turned off the front outboard
passenger frontal airbag, the off
indicator in the airbag off light
should light and stay lit when the
vehicle is started. See Airbag
On-Off Light on page 5-15.
2. Put the child restraint on the seat. 3. Pick up the latch plate, and run
the lap and shoulder portions of
the vehicle safety belt through or
around the restraint. The child
restraint instructions will show
you how.
4. Push the latch plate into thebuckle until it clicks.
Position the release button on
the buckle so that the safety belt
could be quickly unbuckled
if necessary.

Black plate (1,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
Instruments and Controls 5-1
Instruments and
Controls
Controls
Steering Wheel Adjustment . . . 5-2
Steering Wheel Controls . . . . . . 5-2
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
Windshield Wiper/Washer . . . . . 5-3
Compass . . . . . . . . . . . . . . . . . . . . . 5-4
Clock . . . . . . . . . . . . . . . . . . . . . . . . . 5-6
Power Outlets . . . . . . . . . . . . . . . . . 5-7
Cigarette Lighter . . . . . . . . . . . . . . 5-8
Ashtrays . . . . . . . . . . . . . . . . . . . . . . 5-8
Warning Lights, Gauges, and
Indicators
Warning Lights, Gauges, andIndicators . . . . . . . . . . . . . . . . . . . . 5-9
Instrument Cluster . . . . . . . . . . . 5-10
Speedometer . . . . . . . . . . . . . . . . 5-11
Odometer . . . . . . . . . . . . . . . . . . . . 5-11
Trip Odometer . . . . . . . . . . . . . . . 5-11
Fuel Gauge . . . . . . . . . . . . . . . . . . 5-11
Engine Oil Pressure Gauge . . . . . . . . . . . . . . . . . . . . . . 5-12
Engine Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . 5-13 Voltmeter Gauge . . . . . . . . . . . . . 5-13
Safety Belt Reminders . . . . . . . 5-14
Airbag Readiness Light . . . . . . 5-14
Airbag On-Off Light . . . . . . . . . . 5-15
Charging System Light . . . . . . 5-16
Malfunction
Indicator Lamp . . . . . . . . . . . . . 5-17
Brake System Warning Light . . . . . . . . . . . . . . . . . . . . . . . 5-19
Antilock Brake System (ABS) Warning Light . . . . . . . . . . . . . . 5-20
Tow/Haul Mode Light . . . . . . . . 5-21
StabiliTrak
®OFF Light . . . . . . . 5-21
Traction Control System (TCS)/StabiliTrak
®Light . . . . 5-21
Tire Pressure Light . . . . . . . . . . 5-22
Engine Oil Pressure Light . . . . 5-22
Low Fuel Warning Light . . . . . . 5-23
Security Light . . . . . . . . . . . . . . . . 5-23
High-Beam On Light . . . . . . . . . 5-23
Cruise Control Light . . . . . . . . . 5-23
Information Displays
Driver Information Center (DIC) . . . . . . . . . . . . . . . 5-24
Vehicle Messages
Vehicle Messages . . . . . . . . . . . 5-29
Battery Voltage and ChargingMessages . . . . . . . . . . . . . . . . . . 5-29
Brake System Messages . . . . 5-29
Compass Messages . . . . . . . . . 5-30
Door Ajar Messages . . . . . . . . . 5-30
Engine Cooling System Messages . . . . . . . . . . . . . . . . . . 5-31
Engine Oil Messages . . . . . . . . 5-31
Engine Power Messages . . . . 5-32
Fuel System Messages . . . . . . 5-32
Key and Lock Messages . . . . . 5-32
Lamp Messages . . . . . . . . . . . . . 5-33
Object Detection System Messages . . . . . . . . . . . . . . . . . . 5-33
Ride Control System Messages . . . . . . . . . . . . . . . . . . 5-33
Airbag System Messages . . . . 5-35
Security Messages . . . . . . . . . . 5-35
Service Vehicle Messages . . . 5-35
Tire Messages . . . . . . . . . . . . . . . 5-36
Transmission Messages . . . . . 5-36
Vehicle Reminder Messages . . . . . . . . . . . . . . . . . . 5-37
Vehicle Personalization
Vehicle Personalization . . . . . . 5-38

Black plate (12,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
5-12 Instruments and Controls
.The gauge moves a little while
turning a corner or speeding up.
.The gauge does not go back to
empty when the ignition is
turned off.
If the vehicle has a diesel engine,
see the Duramax diesel
supplement.
Engine Oil Pressure
Gauge
Metric
English
The oil pressure gauge shows the
engine oil pressure in psi (pounds
per square inch) or kPa (kilopascals)
when the engine is running.
Oil pressure may vary with engine
speed, outside temperature and oil
viscosity, but readings above the
low pressure zone indicate the
normal operating range.
A reading in the low pressure zone
may be caused by a dangerously
low oil level or other problem
causing low oil pressure.
{Caution
Lack of proper engine oil
maintenance can damage the
engine. Driving with the engine
oil low can also damage the
engine. The repairs would not be
covered by the vehicle warranty.
Check the oil level as soon as
possible. Add oil if required, but if
the oil level is within the operating
range and the oil pressure is still
low, have the vehicle serviced.
Always follow the maintenance
schedule for changing engine oil.

Black plate (14,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
5-14 Instruments and Controls
Readings in the low warning zone
may occur when a large number of
electrical accessories are operating
in the vehicle and the engine is left
at an idle for an extended period.
This condition is normal since the
charging system is not able to
provide full power at engine idle. As
engine speeds are increased, this
condition should correct itself as
higher engine speeds allow the
charging system to create maximum
power.
The vehicle can be only driven for a
short time with the reading in either
warning zone. If it must be driven,
turn off all unnecessary
accessories.
Readings in either warning zone
indicate a possible problem in the
electrical system. Have the vehicle
serviced as soon as possible.Safety Belt Reminders
Safety Belt Reminder Light
There is a safety belt reminder light
on the instrument cluster.
When the vehicle is started, this
light flashes and a chime may come
on to remind the driver to fasten
their safety belt. Then the light stays
on solid until the belt is buckled.
This cycle may continue several
times if the driver remains or
becomes unbuckled while the
vehicle is moving.
If the driver safety belt is buckled,
neither the light nor the chime
comes on.
Airbag Readiness Light
This light shows if there is an
electrical problem with the airbag
system. The system check includes
the airbag sensor(s), passenger
sensing system (if equipped), the
pretensioners (if equipped), the
airbag modules, the wiring, and the
crash sensing and diagnostic
module. For more information on the
airbag system, seeAirbag System
on page 3-17.
The airbag readiness light comes on
for several seconds when the
vehicle is started. If the light does
not come on then, have it fixed
immediately.

Black plate (15,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
Instruments and Controls 5-15
{Warning
If the airbag readiness light stays
on after the vehicle is started or
comes on while driving, it means
the airbag system might not be
working properly. The airbags in
the vehicle might not inflate in a
crash, or they could even inflate
without a crash. To help avoid
injury, have the vehicle serviced
right away.
If there is a problem with the airbag
system, a Driver Information Center
(DIC) message may also come on.
See Airbag System Messages on
page 5-35.
Airbag On-Off Light
When the front outboard passenger
airbag is manually turned off using
the airbag on-off switch on the
instrument panel, if equipped, the
indicator light OFF or the off symbol
will come on and stay on as a reminder that the airbag has been
turned off. This light will go off when
the airbag has been turned on. See
Airbag On-Off Switch on page 3-23
for more information, including
important safety information.
United States
Canada and Mexico
{Warning
If the front outboard passenger
frontal airbag is turned off for a
person who is not in a risk group
identified by the national
government, that person will not
have the extra protection of an
airbag. In a crash, the airbag will
not be able to inflate and help
protect the person sitting there.
(Continued)

Black plate (16,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
5-16 Instruments and Controls
Warning (Continued)
Do not turn off the front outboard
passenger frontal airbag unless
the person sitting there is in a risk
group identified by the national
government. SeeAirbag On-Off
Switch on page 3-23 for more
information, including important
safety information.
{Warning
If the airbag readiness light ever
comes on and stays on, it means
that something may be wrong
with the airbag system. For
example, the front outboard
passenger frontal airbag could
inflate even though the airbag
on-off switch is turned off.
(Continued)
Warning (Continued)
To help avoid injury to yourself or
others, have the vehicle serviced
right away. SeeAirbag Readiness
Light on page 5-14 for more
information, including important
safety information.
If the word ON or the on symbol is
lit, it means that the front outboard
passenger frontal airbag is enabled,
and may inflate. See Airbag On-Off
Switch on page 3-23 for more
information, including important
safety information.
Charging System Light
This light comes on briefly when the
ignition key is turned to START, but
the engine is not running, as a
check to show it is working.
If it does not, have the vehicle
serviced by your dealer.
The light should go out once the
engine starts. If it stays on,
or comes on while driving, there
could be a problem with the
charging system. A charging system
message in the Driver Information
Center (DIC) can also appear. See
Battery Voltage and Charging
Messages on page 5-29 for more
information. This light could indicate
that there are problems with a
generator drive belt, or that there is
an electrical problem. Have it

Black plate (17,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
Instruments and Controls 5-17
checked right away. If the vehicle
must be driven a short distance with
the light on, turn off accessories,
such as the radio and air
conditioner.
Malfunction
Indicator Lamp
A computer system called OBD II
(On-Board Diagnostics-Second
Generation) monitors the operation
of the vehicle to ensure emissions
are at acceptable levels, helping to
maintain a clean environment. The
malfunction indicator lamp comes
on when the vehicle is placed in
ON/RUN, as a check to show it is
working. If it does not, have the
vehicle serviced by your dealer. See
Ignition Positions on page 9-14.
If the malfunction indicator lamp
comes on while the engine is
running, this indicates that the
OBD II system has detected a
problem and diagnosis and service
might be required.
Malfunctions often are indicated by
the system before any problem is
apparent. Being aware of the light
can prevent more serious damage
to the vehicle. This system also
assists the service technician in
correctly diagnosing any
malfunction.
{Caution
If the vehicle is continually driven
with this light on, the emission
controls might not work as well,
the vehicle fuel economy might
not be as good, and the engine
might not run as smoothly. This
could lead to costly repairs that
might not be covered by the
vehicle warranty.
{Caution
Modifications made to the engine,
transmission, exhaust, intake,
or fuel system of the vehicle or
the replacement of the original
tires with other than those of the
same Tire Performance Criteria
(TPC) can affect the vehicle's
emission controls and can cause
this light to come on.
Modifications to these systems
could lead to costly repairs not
covered by the vehicle warranty.
This could also result in a failure
to pass a required Emission
Inspection/Maintenance test. See
Accessories and Modifications on
page 10-2.

Black plate (18,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
5-18 Instruments and Controls
This light may come on during a
malfunction in one of two ways:
Light Flashing:A misfire condition
has been detected. A misfire
increases vehicle emissions and
could damage the emission control
system on the vehicle. Diagnosis
and service might be required.
To prevent more serious damage to
the vehicle:
.Reduce vehicle speed.
.Avoid hard accelerations.
.Avoid steep uphill grades.
.If towing a trailer, reduce the
amount of cargo being hauled as
soon as it is possible.
If the light continues to flash, find a
safe place to stop and park the
vehicle. Turn the vehicle off, wait at
least 10 seconds, and restart the
engine. If the light is still flashing,
follow the previous steps and see
your dealer for service as soon as
possible. Light On Steady:
An emission
control system malfunction has
been detected on the vehicle.
Diagnosis and service might be
required.
The following may correct an
emission control system
malfunction:
.Check that the fuel cap is fully
installed. See Filling the Tank on
page 9-42. The diagnostic
system may be able to
determine if the fuel cap has
been left off or improperly
installed. A loose or missing fuel
cap could allow fuel to evaporate
into the atmosphere. A few
driving trips with the cap
properly installed may turn the
light off.
.Check that good quality fuel is
used. Poor fuel quality causes
the engine not to run as
efficiently as designed and may
cause stalling after start-up,
stalling when the vehicle is
changed into gear, misfiring,
hesitation on acceleration,
or stumbling on acceleration.
These conditions might go away
once the engine is warmed up.
If this occurs, change the fuel
brand used. It may require at
least one full tank of the proper
fuel to turn the light off.
See Fuel on page 9-39.
If the light remains on, your dealer
can check the vehicle. The dealer
has the proper test equipment and
diagnostic tools to fix any
mechanical or electrical problems
that might have developed.