CHEVROLET EXPRESS 2012 Service Manual

Black plate (14,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
2-14 Keys, Doors, and Windows
Windows
{Warning
Never leave a child, a helpless
adult, or a pet alone in a vehicle,
especially with the windows
closed in warm or hot weather.
They can be overcome by the
extreme heat and suffer
permanent injuries or even death
from heat stroke.
Manual Windows
Operate the manual windows by
turning the hand crank on each door
to raise or lower the side door
windows.
Power Windows
{Warning
Children could be seriously
injured or killed if caught in the
path of a closing window. Never
leave keys in a vehicle with
children. SeeKeys on page 2-1.
If the vehicle has power windows,
the controls are on each of the front
doors.
The driver door has a switch for the
passenger window also. The power
windows will work when the ignition
has been turned to ON/RUN or
ACC/ACCESSORY, or when
Retained Accessory Power (RAP) is
active. SeeRetained Accessory
Power (RAP) on page 9-19.
Press the switch to lower the
window.
Pull up on the front edge of the
switch to raise the window.

Black plate (15,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
Keys, Doors, and Windows 2-15
Express-Down
The driver window switch also has
an express-down feature that allows
the window to be lowered without
holding the switch. Press fully and
release the window switch marked
AUTO to activate the express-down
mode. This mode can be canceled
at any time by pulling up on the
switch. To open the window part
way, lightly tap the switch until the
window is at the desired position.
Swing-Out Windows
Side Swing-Out Window
To open the side door swing-out
window, pull up on the latch at the
edge of the window. Swing the
window out and push down on the
latch to lock the window into place.
To close the window, pull the latch
toward you and push down on the
latch to lock it.
Rear Swing‐Out Windows
The vehicle also has rear swing‐out
windows. The rear swing-out
windows work the same way as the
side swing‐out window, but the latch
is located at the bottom edge of the
window.

Black plate (16,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
2-16 Keys, Doors, and Windows
Enhanced Technology
Glass
The vehicle may be equipped with
Enhanced Technology Glass (ETG).
ETG is part of the overall occupant
protection system on passenger and
crew vans. ETG may help keep
passengers sitting next to these
fixed windows from being ejected
through the glass in some, but not
all crashes. Even with this glass,
safety belts must still be worn at all
times. For passenger and crew
vans, use only ETG glass approved
for the vehicle for replacement when
damaged.The following table shows laminated glass location, based on vehicle model
and options.
Vehicle Configuration ETG Locations
12- and 15-Seat Passenger Vans Sliding door forward window and
rear-most side windows
Long Wheelbase Cargo Vans Rear-most side windows
Crew Vans Sliding door forward window
Sun Visors
To block out glare, swing down the
sun visors. You can also swing them
to the side.
Visor Vanity Mirror
The vehicle may have visor vanity
mirrors, with or without lamps. Lift
the mirror cover to turn the lamps
on, if equipped.

Black plate (1,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
Seats and Restraints 3-1
Seats and
Restraints
Head Restraints
Head Restraints . . . . . . . . . . . . . . . 3-2
Front Seats
Seat Adjustment . . . . . . . . . . . . . . 3-2
Power Seat Adjustment . . . . . . . 3-3
Reclining Seatbacks . . . . . . . . . . 3-3
Rear Seats
Rear Seats . . . . . . . . . . . . . . . . . . . . 3-4
Safety Belts
Safety Belts . . . . . . . . . . . . . . . . . . . 3-8
How to Wear Safety BeltsProperly . . . . . . . . . . . . . . . . . . . . . 3-9
Lap-Shoulder Belt . . . . . . . . . . . 3-10
Safety Belt Use During Pregnancy . . . . . . . . . . . . . . . . . . 3-15 Safety Belt Extender . . . . . . . . . 3-15
Safety System Check . . . . . . . . 3-16
Safety Belt Care . . . . . . . . . . . . . 3-16
Replacing Safety Belt System
Parts after a Crash . . . . . . . . . 3-16
Airbag System
Airbag System . . . . . . . . . . . . . . . 3-17
Where Are the Airbags? . . . . . 3-19
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . 3-20
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . 3-21
How Does an Airbag Restrain? . . . . . . . . . . . . . . . . . . . 3-21
What Will You See after an Airbag Inflates? . . . . . . . . . . . . 3-22
Airbag On-Off Switch . . . . . . . . 3-23
Servicing the Airbag-Equipped Vehicle . . . . . . . . . . . . . . . . . . . . . 3-26 Adding Equipment to the
Airbag-Equipped Vehicle . . . 3-26
Airbag System Check . . . . . . . . 3-27
Replacing Airbag System Parts after a Crash . . . . . . . . . 3-27
Child Restraints
Older Children . . . . . . . . . . . . . . . 3-28
Infants and Young
Children . . . . . . . . . . . . . . . . . . . . 3-30
Child Restraint Systems . . . . . 3-32
Where to Put the Restraint . . . 3-34
Lower Anchors and Tethers for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . 3-36
Replacing LATCH System Parts After a Crash . . . . . . . . . 3-42
Securing Child Restraints (Rear Seat) . . . . . . . . . . . . . . . . . 3-43
Securing Child Restraints (Front Passenger Seat) . . . . 3-45

Black plate (2,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
3-2 Seats and Restraints
Head Restraints
On vehicles with factory installed
seats, the front seats have built-in
head restraints that are not
adjustable in the outboard seating
positions.
Front Seats
Seat Adjustment
{Warning
You can lose control of the
vehicle if you try to adjust a driver
seat while the vehicle is moving.
Adjust the driver seat only when
the vehicle is not moving.
To adjust the seat:
1. Lift the bar under the front edgeof the seat cushion to unlock
the seat.
2. Slide the seat to the desired position and release the bar.
3. Try to move the seat back and forth to be sure the seat is
locked in place.

Black plate (3,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
Seats and Restraints 3-3
Power Seat Adjustment
To adjust a power seat, if available,
use the controls on the front of
the seat:
.Move the center knob to the
right or left to move the seat
forward or rearward.
.Move the center knob up or
down to raise or lower the seat.
.Move the right or left lever up or
down to raise or lower the front
or rear of the seat cushion.
Reclining Seatbacks
{Warning
If either seatback is not locked, it
could move forward in a sudden
stop or crash. That could cause
injury to the person sitting there.
Always push and pull on the
seatbacks to be sure they are
locked.
To recline the seatback:
1. Lift the lever on the inboard sideof the seat.
2. Move the seatback to the desired position, and then
release the lever to lock the
seatback in place.
3. Push and pull on the seatback to make sure it is locked.
To return the seatback to the upright
position:
1. Lift the lever fully without applying pressure to the
seatback, and the seatback will
return to the upright position.
2. Push and pull on the seatback to make sure it is locked.

Black plate (4,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
3-4 Seats and Restraints
{Warning
Sitting in a reclined position when
the vehicle is in motion can be
dangerous. Even when buckled
up, the safety belts cannot do
their job.
The shoulder belt will not be
against your body. Instead, it will
be in front of you. In a crash, you
could go into it, receiving neck or
other injuries.
The lap belt could go up over
your abdomen. The belt forces
would be there, not at your pelvic
bones. This could cause serious
internal injuries.
For proper protection when the
vehicle is in motion, have the
seatback upright. Then sit well
back in the seat and wear the
safety belt properly.
Do not have a seatback reclined if
the vehicle is moving.
Rear Seats
Removing the Rear Seat
Disconnect the mini-latch plates for
the lap-shoulder belts on the bench
seat to be removed.
1. To do this, press the tip of a keyinto the release hole of the
safety belt buckle while pulling
up on the safety belt.

Black plate (5,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
Seats and Restraints 3-5
2. Locate the pins.On a three-passenger seat there
are two pins on the inboard sides
of the rear seats.
Three-Passenger Seat The left side pin has a gray cap
with a black
“L”marked on it.
Three-Passenger Seat
The right side pin has a
black cap with a white “R”
marked on it.
On a four-passenger seat, each
half of the seat has a set of pins.
The left side has a set
marked “L,”and the right side
has a set marked “R.”
If the vehicle has floor mats, the
pins are under a flap that has
been cut into the mat. 3. Pull the pin handle up to
disengage the pin from the
retaining clip, and then pull the
pin out.
4. Repeat this procedure for the other pins.
5. Pull the seat rearward about 5 cm (2 in), and then lift the seat
from the floor rails.
6. Remove the seat from the vehicle.

Black plate (6,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
3-6 Seats and Restraints
7. For the second- and third-rowseats, stow the safety belt latch
by attaching the clip on the
safety belt latch to the trim just
inside the side door.
For the last row of seats, stow
the safety belt latch plate on the
clip at the window trim. Roll the
mini-latch into the safety belt
webbing and then hook the
safety belt latch plate on the clip.
Reinstalling the Rear Seats
{Warning
A seat that is not locked into
place properly can move around
in a collision or sudden stop.
People in the vehicle could be
injured. Be sure to lock the seat
into place properly when
installing it.
{Warning
A safety belt that is improperly
routed, not properly attached,
or twisted will not provide the
protection needed in a crash. The
person wearing the belt could be
seriously injured. After raising the
rear seatback, always check to be
sure that the safety belts are
properly routed and attached, and
are not twisted. 1. Position the seat into the open
slots in both rails. Push the seat
forward in the rail, hooking both
seat bases onto the pins inside
of the rails.
2. Locate the hole in the rail to install the locking pins at the rear
of the seat base. If the vehicle
has floor mats, pull the flap that
has been cut into the mat.
3. Insert the locking pins into the seat base and push the seat to
line up the pins with the base.
On a three-passenger seat, the
pin with the black cap
marked “R”must be installed on
the right side and the pin with
the gray cap marked “L”on the
left side.
On a four-passenger seat, the
pins marked “R”must be
installed on the half of the seat
on the right side. The pins
marked “L”must be installed on
the half of the seat on the
left side.

Black plate (7,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
Seats and Restraints 3-7
Three-Passenger Seat
4. Push the pin(s) marked “R”down
until they are in the
retaining clip.Three-Passenger Seat
5. Push the pin(s) marked “L”down
until they are in the
retaining clip. 6. If the vehicle has a floor mat, put
the flap back to its original
position.
7. Repeat this procedure for the other seat base.
8. Connect the mini-latch plates for the lap-shoulder belts by
inserting the latch plates into the
mini-buckles attached at the
outboard positions of the bench
seat. Do not twist the belts.
9. Check that all locking pins are locked into place before
operating the vehicle.