phone CHEVROLET EXPRESS 2012 Owners Manual

Black plate (1,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
2015 Chevrolet Express Owner ManualM
In Brief. . . . . . . . . . . . . . . . . . . . . . . . 1-1
Instrument Panel . . . . . . . . . . . . . . 1-2
Initial Drive Information . . . . . . . . 1-4
Vehicle Features . . . . . . . . . . . . . 1-14
Performance and Maintenance . . . . . . . . . . . . . . . . 1-18
Keys, Doors, and Windows . . . . . . . . . . . . . . . . . . . . 2-1
Keys and Locks . . . . . . . . . . . . . . . 2-1
Doors . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Vehicle Security . . . . . . . . . . . . . . 2-11
Exterior Mirrors . . . . . . . . . . . . . . . 2-12
Interior Mirrors . . . . . . . . . . . . . . . . 2-13
Windows . . . . . . . . . . . . . . . . . . . . . 2-14
Seats and Restraints . . . . . . . . . 3-1
Head Restraints . . . . . . . . . . . . . . . 3-2
Front Seats . . . . . . . . . . . . . . . . . . . . 3-2
Rear Seats . . . . . . . . . . . . . . . . . . . . 3-4
Safety Belts . . . . . . . . . . . . . . . . . . . . 3-8
Airbag System . . . . . . . . . . . . . . . . 3-17
Child Restraints . . . . . . . . . . . . . . 3-28 Storage
. . . . . . . . . . . . . . . . . . . . . . . 4-1
Storage Compartments . . . . . . . . 4-1
Instruments and Controls . . . . 5-1
Controls . . . . . . . . . . . . . . . . . . . . . . . 5-2
Warning Lights, Gauges, and Indicators . . . . . . . . . . . . . . . . . . . . 5-9
Information Displays . . . . . . . . . . 5-24
Vehicle Messages . . . . . . . . . . . . 5-29
Vehicle Personalization . . . . . . . 5-38
Lighting . . . . . . . . . . . . . . . . . . . . . . . 6-1
Exterior Lighting . . . . . . . . . . . . . . . 6-1
Interior Lighting . . . . . . . . . . . . . . . . 6-4
Lighting Features . . . . . . . . . . . . . . 6-6
Infotainment System . . . . . . . . . 7-1
Introduction . . . . . . . . . . . . . . . . . . . . 7-1
Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 7-7
Audio Players . . . . . . . . . . . . . . . . 7-11
Phone . . . . . . . . . . . . . . . . . . . . . . . . 7-20 Climate Controls
. . . . . . . . . . . . . 8-1
Climate Control Systems . . . . . . 8-1
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 8-7
Driving and Operating . . . . . . . . 9-1
Driving Information . . . . . . . . . . . . . 9-2
Starting and Operating . . . . . . . 9-14
Engine Exhaust . . . . . . . . . . . . . . 9-21
Automatic Transmission . . . . . . 9-22
Brakes . . . . . . . . . . . . . . . . . . . . . . . 9-28
Ride Control Systems . . . . . . . . 9-29
Cruise Control . . . . . . . . . . . . . . . . 9-32
Driver Assistance Systems . . . 9-35
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-39
Trailer Towing . . . . . . . . . . . . . . . . 9-44
Conversions and Add-Ons . . . 9-54
Vehicle Care . . . . . . . . . . . . . . . . . 10-1
General Information . . . . . . . . . . 10-2
Vehicle Checks . . . . . . . . . . . . . . . 10-3
Headlamp Aiming . . . . . . . . . . . 10-28
Bulb Replacement . . . . . . . . . . 10-29
Electrical System . . . . . . . . . . . . 10-34
Wheels and Tires . . . . . . . . . . . 10-41

Black plate (16,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
1-16 In Brief
For more information, refer to:
.www.siriusxm.com or call
1-866-635-2349 (U.S.)
.www.xmradio.ca or call
1-877-209-0079 (Canada)
See Satellite Radio on page 7-8.
Portable Audio Devices
This vehicle may have an auxiliary
input on the radio faceplate and a
USB port on the instrument panel.
External devices such as an iPod
®,
laptop computer, MP3 player, CD
changer, or USB storage device can
be connected to the auxiliary port
using a 3.5 mm (1/8 in) input cable
or the USB port depending on the
audio system. See "Using the Auxiliary Input Jack"
and "Using the USB Port" in
Auxiliary Devices on page 7-16.
Bluetooth®
If equipped with a Bluetooth system,
it allows users with a
Bluetooth-enabled cell phone to
make and receive hands-free calls
using the vehicle’
s audio system
and controls.
The Bluetooth-enabled cell phone
must be paired with the Bluetooth
system before it can be used in the
vehicle. Not all phones will support
all functions. For more information,
see www.gm.com/bluetooth and
Bluetooth on page 7-20.
Steering Wheel Controls
For vehicles with audio steering
wheel controls, some audio controls
can be adjusted at the steering
wheel.
w: Press to go to the next favorite
radio station, track on a CD,
or folder on an iPod
®or USB
device.

Black plate (18,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
1-18 In Brief
Rear Vision
Camera (RVC)
If equipped, the RVC displays a
view of the area behind the vehicle
when the vehicle is shifted into
R (Reverse). The display will appear
on either the inside rearview mirror
or navigation screen, if equipped.
To clean the camera lens, located
above the license plate, rinse it with
water and wipe it with a soft cloth.
SeeRear Vision Camera (RVC) on
page 9-36.
Parking Assist
If equipped, this system uses
sensors on the rear bumper to
assist with parking and avoiding
objects while in R (Reverse).
It operates at speeds less than
8 km/h (5 mph). Rear Parking Assist
(RPA) uses audible beeps to
provide distance and system
information. Keep the sensors on the vehicle's
rear bumper clean to ensure proper
operation.
See
Parking Assist on page 9-35.
Power Outlets
The accessory power outlets can be
used to plug in electrical equipment,
such as a cell phone or an MP3
player.
The vehicle may have two
accessory power outlets on the
instrument panel.
Remove the cover to access and
replace when not in use.
SeePower Outlets on page 5-7.
Performance and
Maintenance
Traction Control/
Electronic Stability
Control
The vehicle may have a traction
control system that limits wheel spin
and the StabiliTrak system that
assists with directional control of the
vehicle in difficult driving conditions.
Both systems turn on automatically
every time the vehicle is started.

Black plate (5,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
Instruments and Controls 5-5
2. Find the vehicle's currentlocation and variance zone
number on the map.
Zones 1 through 15 are
available.
3. Press
Vto scroll through and
select the appropriate
variance zone.
4. Press
3until the vehicle
heading, for example, N for
North, is displayed in the DIC. 5. If calibration is necessary,
calibrate the compass. See
“Compass Calibration
Procedure” following.
Compass Calibration
The compass can be manually
calibrated. Only calibrate the
compass in a magnetically clean
and safe location, such as an open
parking lot, where driving the
vehicle in circles is not a danger.
It is suggested to calibrate away
from tall buildings, utility wires,
manhole covers, or other industrial
structures, if possible.
If CAL should ever appear in the
DIC display, the compass should be
calibrated.
If the DIC display does not show a
heading, for example, N for North,
or the heading does not change
after making turns, there may be a
strong magnetic field interfering with
the compass. Such interference
may be caused by a magnetic CB or
cell phone antenna mount, a
magnetic emergency light, magnetic note pad holder, or any other
magnetic item. Turn off the vehicle,
move the magnetic item, then turn
on the vehicle and calibrate the
compass.
To calibrate the compass, use the
following procedure:
Compass Calibration Procedure
1. Before calibrating the compass,
make sure the compass zone is
set to the variance zone in which
the vehicle is located. See
“Compass Variance (Zone)
Procedure” earlier in this
section.
Do not operate any switches
such as window, climate
controls, seats, etc. during the
calibration procedure.
2. PressTuntil PRESSVTO
CALIBRATE COMPASS
displays.
3. Press
Vto start the compass
calibration.

Black plate (7,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
Instruments and Controls 5-7
2. Press the softkey under thedesired option.
3. Press
Hagain to apply the
selected default, or let the
screen time out.
Power Outlets
The accessory power outlets can be
used to plug in electrical equipment,
such as a cell phone or an MP3
player.
The vehicle may have two
accessory power outlets on the
instrument panel.
Remove the cover to access and
replace when not in use.
Certain power accessory plugs may
not be compatible to the accessory
power outlet and could overload
vehicle or adapter fuses. If a
problem is experienced, see your
dealer.
{Warning
Power is always supplied to the
outlets. Do not leave electrical
equipment plugged in when the
vehicle is not in use because the
vehicle could catch fire and cause
injury or death.
{Caution
Leaving electrical equipment
plugged in for an extended period
of time while the vehicle is off will
drain the battery. Always unplug
electrical equipment when not in
use and do not plug in equipment
that exceeds the maximum
20 amp rating.
When adding electrical equipment,
be sure to follow the proper
installation instructions included with
the equipment. See Add-On
Electrical Equipment on page 9-54.
{Caution
Hanging heavy equipment from
the power outlet can cause
damage not covered by the
vehicle warranty. The power
outlets are designed for
accessory power plugs only, such
as cell phone charge cords.
Power Outlet 110 Volt
Alternating Current
This power outlet can be used to
plug in electrical equipment that
uses a maximum limit of 150 watts.
The 110 volt power outlet is on the
instrument panel.
An indicator light on the outlet turns
on to show it is in use. The light
comes on when the ignition is in
ON/RUN, equipment requiring less
than 150 watts is plugged into the
outlet, and no system fault is
detected.

Black plate (1,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
Infotainment System 7-1
Infotainment
System
Introduction
Infotainment . . . . . . . . . . . . . . . . . . . 7-1
Theft-Deterrent Feature . . . . . . . 7-2
Overview (AM-FM Radio) . . . . . 7-2
Overview (Radio withCD/MP3) . . . . . . . . . . . . . . . . . . . . 7-4
Operation . . . . . . . . . . . . . . . . . . . . . 7-5
Radio
AM-FM Radio . . . . . . . . . . . . . . . . . 7-7
Satellite Radio . . . . . . . . . . . . . . . . 7-8
Radio Reception . . . . . . . . . . . . . . 7-9
Fixed Mast Antenna (Multi-Band) . . . . . . . . . . . . . . . . 7-10
Fixed Mast Antenna (Care) . . . . . . . . . . . . . 7-10
Audio Players
CD Player . . . . . . . . . . . . . . . . . . . . 7-11
Auxiliary Devices . . . . . . . . . . . . 7-16
Phone
Bluetooth . . . . . . . . . . . . . . . . . . . . 7-20
Introduction
Infotainment
Base radio information is included in
this manual. See the navigation
manual for information on other
available infotainment systems.
Read the following pages to
become familiar with these features.
{Warning
Taking your eyes off the road for
too long or too often while using
any infotainment feature can
cause a crash. You or others
could be injured or killed. Do not
give extended attention to
infotainment tasks while driving.
Limit your glances at the vehicle
displays and focus your attention
on driving. Use voice commands
whenever possible. The infotainment system has built-in
features intended to help avoid
distraction by disabling some
functions when driving. These
functions may gray out when they
are unavailable. Many infotainment
features are also available through
the instrument cluster and steering
wheel controls.
Before driving:
.Become familiar with the
operation, faceplate buttons, and
screen buttons.
.Set up the audio by presetting
favorite stations, setting the
tone, and adjusting the
speakers.
.Set up phone numbers in
advance so they can be called
easily by pressing a single
button or by using a single voice
command if equipped with
Bluetooth phone capability.
See Defensive Driving on page 9-2.

Black plate (9,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
Infotainment System 7-9
four seconds until a double beep
sounds. The radio goes to a stored
preset, plays for a few seconds if a
strong signal is present, then goes
to the next stored preset. The
station frequency flashes while the
radio is in the scan mode.
Storing a Radio Station as a
Favorite
Drivers are encouraged to set up
radio station favorites while the
vehicle is parked. Tune to favorite
stations using the presets, favorites
button, and steering wheel controls,
if the vehicle has this feature. See
Defensive Driving on page 9-2.
FAV (Favorites):If the vehicle has
a FAV button, a maximum of
36 stations can be programmed as
favorites using the six softkeys
below the radio station frequency
tabs and by using the radio favorites
page button (FAV button). Press the
FAV button to go through up to
six pages of favorites, each having
six favorite stations available per page. Each page of favorites can
contain any combination of AM and
FM stations.
The balance/fade and tone settings
that were previously adjusted, are
stored with the favorite stations.
To store a station as a favorite:
1. Tune to the desired radio station.
2. Press the FAV button to display
the page where the station is to
be stored.
3. Press and hold one of the six softkeys until a beep sounds.
When that softkey is pressed
and released, the station that
was set, returns.
4. Repeat the steps for each softkey radio station to be stored
as a favorite.
The number of favorites pages can
be set up using the MENU button.
To set up the number of favorites
pages:
1. Press the MENU button to display the radio setup menu. 2. Press the softkey below the
FAV 1-6 tab.
3. Select the desired number of favorites pages by pressing the
softkey below the displayed
page numbers.
4. Press the FAV button, or let the menu time out, to return to the
original main radio screen
showing the radio station
frequency tabs and to begin the
process of programming
favorites for the chosen number
of numbered pages.
Radio Reception
Frequency interference and static
can occur during normal radio
reception if items such as cell phone
chargers, vehicle convenience
accessories, and external electronic
devices are plugged into the
accessory power outlet. If there is
interference or static, unplug the
item from the accessory power
outlet.

Black plate (10,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
7-10 Infotainment System
AM
The range for most AM stations is
greater than for FM, especially at
night. The longer range can cause
station frequencies to interfere with
each other. For better radio
reception, most AM radio stations
boost the power levels during the
day, and then reduce these levels
during the night. Static can also
occur when things like storms and
power lines interfere with radio
reception. When this happens, try
reducing the treble on the radio.
FM Stereo
FM stereo gives the best sound, but
FM signals reach only about 16 to
65 km (10 to 40 mi). Tall buildings or
hills can interfere with FM signals,
causing the sound to fade in
and out.
Cellular Phone Usage
Cellular phone usage may cause
interference with the radio. This
interference may occur when
making or receiving phone calls,charging the phone's battery,
or simply having the phone on. This
interference causes an increased
level of static while listening to the
radio. If static is received while
listening to the radio, unplug the
cellular phone and turn it off.
Fixed Mast Antenna
(Multi-Band)
The multi-band antenna is on the
roof of the vehicle. The antenna is
used for the Navigation System,
OnStar
®and the SiriusXM®Satellite
Radio Service System if the vehicle
has these features. Tall buildings,
hills, trees, heavy foliage, tunnels,
bridges, and garages will affect
reception. Keep the antenna clear of
obstructions for clear reception.
Make sure there is sufficient
clearance when entering garages or
parking structures.
Fixed Mast
Antenna (Care)
The fixed mast antenna can
withstand most car washes without
being damaged as long as it is
securely attached to the base. If the
mast becomes slightly bent,
straighten it out by hand. If the mast
is badly bent, replace it.
Make sure there is sufficient
clearance when entering garages or
parking structures.
Occasionally check to make sure
the antenna is tightened to its base.
If tightening is required, tighten
by hand.

Black plate (16,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
7-16 Infotainment System
.The label is caught in the CD
player.
If the CD is not playing correctly, for
any other reason, try a known
good CD.
If any error occurs repeatedly or if
an error cannot be corrected,
contact your dealer. If the radio
displays an error message, write it
down and provide it to your dealer
when reporting the problem.
Auxiliary Devices
Using the Auxiliary Input Jack
Radios with an auxiliary input jack
on the lower right side of the
faceplate can connect to an external
audio device such as an iPod
®,
MP3 player, or CD player, for use as
another source for audio listening.
This input jack is not an audio
output; do not plug headphones into
the front auxiliary input jack. Drivers are encouraged to set up
any auxiliary device while the
vehicle is in P (Park). See
Defensive Driving on page 9-2
for
more information on driver
distraction.
To use a portable audio player,
connect a 3.5 mm (1/8 in) cable to
the radio's front auxiliary input jack.
When a device is connected, press
the radio CD/AUX button to begin
playing audio from the device over
the vehicle speakers.
For optimal sound quality, increase
the portable audio device's volume
to the loudest level.
It is always best to power the
portable audio device through its
own battery while playing.
O(Power/Volume): Turn clockwise
or counterclockwise to increase or
decrease the volume of the portable
player. Additional volume
adjustments might have to be made
from the portable device if the
volume is not loud or soft enough. BAND:
If equipped, press to listen
to the radio when a portable audio
device is playing. The portable
audio device continues playing.
CD/AUX (CD/Auxiliary):
If equipped, press to play a CD
when a portable audio device is
playing. Press again and the system
begins playing audio from the
connected portable audio player. If a
portable audio player is not
connected, “No Input Device Found”
displays.
SRCE (Source): If equipped, press
to listen to the radio when a portable
audio device is playing. The
portable audio device continues
playing.
Press to play a CD when a portable
audio device is playing. Press again
and the system begins playing
audio from the connected portable
audio player. If a portable audio
player is not connected, “No Input
Device Found” displays.

Black plate (20,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
7-20 Infotainment System
.Third softkey, 5% through the list
each time the softkey is pressed.
.Fourth softkey, 10% through the
list each time the softkey is
pressed.
.Fifth softkey, end of the list.
Repeat Functionality
To use Repeat:
Press the softkey below
"or'
to select between Repeat All and
Repeat Track.
"(Repeat All): Press the softkey
below
"to repeat all tracks. The
tab appears lowered when Repeat
All is being used. This is the default
mode when a USB storage device
or iPod is first connected.
'(Repeat Track): Press the
softkey below
'to repeat one
track. The tab appears raised when
Repeat Track is being used. Shuffle Functionality
To use Shuffle:
Press the softkey below
>,2,
C, or=to select between
Shuffle Off, Shuffle All Songs/
Shuffle Songs, Shuffle Album,
or Shuffle Folder.
>(Shuffle Off): Press the
softkey below
2to turn shuffle
off. This is the default mode when a
USB storage device or iPod is first
connected.
2(Shuffle All Songs/Shuffle
Songs): Press the softkey below
=orCto shuffle all songs on
the USB storage device or iPod.
C(Shuffle Album): Press the
softkey below
>to shuffle all
songs in the current album on
an iPod.
=(Shuffle Folder): Press the
softkey below
>to shuffle all
songs in the current folder on a USB
storage device.
Phone
Bluetooth
For vehicles equipped with
Bluetooth capability, the system can
interact with many cell phones,
allowing:
.Placement and receipt of calls in
a hands-free mode.
.Sharing of the cell phone’s
address book or contact list with
the vehicle.
To minimize driver distraction,
before driving, and with the vehicle
parked:
.Become familiar with the
features of the cell phone.
Organize the phone book and
contact lists clearly and delete
duplicate or rarely used entries.
If possible, program speed dial
or other shortcuts.
.Review the controls and
operation of the infotainment
system.