instrument panel CHEVROLET EXPRESS 2016 Owner's Guide

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15555951) - 2022 - CRC - 1/27/22
Driving and Operating 157
that extend out from the back of the vehicle
do not move further back when a trailer is
towed.
{Warning
To prevent serious injury or death from
carbon monoxide (CO), when towing a
trailer:
.Do not drive with the liftgate, trunk/
hatch, or rear-most window open.
.Fully open the air outlets on or under
the instrument panel.
.Adjust the climate control system to a
setting that brings in only outside air.
See“Climate Control Systems” in the
Index.
For more information about carbon
monoxide, see Engine Exhaust 0136.
Towing a trailer requires experience. The
combination of the vehicle and trailer is
longer and not as responsive as the vehicle
itself. Get used to the handling and braking
of the combination by driving on a level
road surface before driving on public roads.
The trailer structure, the tires, and the
brakes must be all be rated to carry the
intended cargo. Inadequate trailer equipment can cause the combination to
operate in an unexpected or unsafe manner.
Before driving, inspect all trailer hitch parts
and attachments, safety chains, electrical
connectors, lamps, tires, and mirrors. See
Towing Equipment
0167. If the trailer has
electric brakes, start the combination
moving and then manually apply the trailer
brake controller to check the trailer brakes
work. During the trip, occasionally check
that the cargo and trailer are secure and
that the lamps and any trailer brakes are
working.Towing with a Stability Control System
When towing, the stability control system
might be heard. The system reacts to
vehicle movement caused by the trailer,
which mainly occurs during cornering. This is
normal when towing heavier trailers.
Following Distance
Stay at least twice as far behind the vehicle
ahead as you would when driving without a
trailer. This can help to avoid heavy braking
and sudden turns.
Passing
More passing distance is needed when
towing a trailer. The combination of the
vehicle and trailer will not accelerate as
quickly and is much longer than the vehicle
alone. It is necessary to go much farther
beyond the passed vehicle before returning
to the lane. Pass on level roadways. Avoid
passing on hills if possible.
Backing Up
Hold the bottom of the steering wheel with
one hand. To move the trailer to the left,
move that hand to the left. To move the
trailer to the right, move that hand to the
right. Always back up slowly and, if possible,
have someone guide you.
Making Turns
Caution
Turn more slowly and make wider arcs
when towing a trailer to prevent damage
to your vehicle. Making very sharp turns
could cause the trailer to contact the
vehicle.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15555951) - 2022 - CRC - 1/27/22
174 Vehicle Care
This vehicle has an airbag system. Before
attempting to do your own service work,
seeServicing the Airbag-Equipped Vehicle
0 45.
If equipped with remote vehicle start, open
the hood before performing any service
work to prevent remote starting the vehicle
accidentally. See Remote Vehicle Start 010.
Keep a record with all parts receipts and list
the mileage and the date of any service
work performed. See Maintenance Records
0 253.
Caution
Even small amounts of contamination can
cause damage to vehicle systems. Do not
allow contaminants to contact the fluids,
reservoir caps, or dipsticks.
Hood
{Warning
Turn the vehicle off before opening the
hood. If the engine is running with the
hood open, you or others could be
injured.
{Warning
Components under the hood can get hot
from running the engine. To help avoid
the risk of burning unprotected skin,
never touch these components until they
have cooled, and always use a glove or
towel to avoid direct skin contact.
Clear any snow from the hood before
opening. To open the hood:
1. Pull the hood release lever with the
isymbol. It is on the lower left side
of the instrument panel.
2. Go to the front of the vehicle and locate the secondary release lever under the
front center of the hood. Push the
secondary hood release lever upward to
release.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15555951) - 2022 - CRC - 1/27/22
242 Vehicle Care
Instrument Panel, Leather, Vinyl, Other
Plastic Surfaces, Low Gloss Paint
Surfaces, and Natural Open Pore Wood
Surfaces
Use a soft bristle brush to remove dust from
knobs and crevices on the instrument
cluster. Use a soft microfiber cloth
dampened with water to remove dust and
loose dirt. For a more thorough cleaning,
use a soft microfiber cloth dampened with a
mild soap and water solution.
Caution
Soaking or saturating leather, especially
perforated leather, as well as other
interior surfaces, may cause permanent
damage. Wipe excess moisture from
these surfaces after cleaning and allow
them to dry naturally. Never use heat,
steam, or spot removers. Do not use
liquids that contain alcohol or solvents on
leather seats. Do not use cleaners that
contain silicone or wax-based products.
Cleaners containing these solvents can
permanently change the appearance and
feel of leather or soft trim, and are not
recommended.Do not use cleaners that increase gloss,
especially on the instrument panel. Reflected
glare can decrease visibility through the
windshield under certain conditions.
Caution
Use of air fresheners may cause
permanent damage to plastics and
painted surfaces. If an air freshener
comes in contact with any plastic or
painted surface in the vehicle, blot
immediately and clean with a soft cloth
dampened with a mild soap solution.
Damage caused by air fresheners would
not be covered by the vehicle warranty.
Cargo Cover and Convenience Net
If equipped, wash with warm water and
mild detergent. Do not use chlorine bleach.
Rinse with cold water, and then dry
completely.
Care of Seat Belts
Keep belts clean and dry.
{Warning
Do not bleach or dye seat belt webbing.
It may severely weaken the webbing. In
a crash, they might not be able to
provide adequate protection. Clean and
rinse seat belt webbing only with mild
soap and lukewarm water. Allow the
webbing to dry.
Floor Mats
{Warning
If a floor mat is the wrong size or is not
properly installed, it can interfere with
the pedals. Interference with the pedals
can cause unintended acceleration and/or
increased stopping distance which can
cause a crash and injury. Make sure the
floor mat does not interfere with the
pedals.
Use the following guidelines for proper floor
mat use:
.The original equipment floor mats are
designed for your vehicle. If the floor
mats need to be replaced, it is
recommended that GM-certified floor

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15555951) - 2022 - CRC - 1/27/22
254 Technical Data
Technical Data
Vehicle Identification
Vehicle Identification Number (VIN) . . . 254
Service Parts Identification . . . . . . . . . . . . 254
Vehicle Data
Capacities and Specifications . . . . . . . . . . . 255
Engine Drive Belt Routing . . . . . . . . . . . . . 258
Vehicle Identification
Vehicle Identification
Number (VIN)
This legal identifier is in the front corner of
the instrument panel, on the driver side of
the vehicle. It can be seen through the
windshield from outside. The Vehicle
Identification Number (VIN) also appears on
the Vehicle Certification label and certificates
of title and registration.
Engine Identification
The eighth character in the VIN is the
engine code. This code identifies the
vehicle's engine, specifications, and
replacement parts. See“Engine
Specifications” underCapacities and
Specifications 0255 for the vehicle's
engine code.
Service Parts Identification
There may be a large barcode on the
certification label on the rear edge of the
driver side front door that you can scan for
the following information:
.Vehicle Identification Number (VIN)
.Model designation
.Paint information
.Production options
If there is not a large barcode on this label,
then you will find this same information on
the rear edge of the passenger side
front door.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15555951) - 2022 - CRC - 1/27/22
Customer Information 259
Customer Information
Customer Information
Customer Satisfaction Procedure . . . . . . 259
Customer Assistance Offices . . . . . . . . . . . 260
Customer Assistance for Text Telephone(TTY) Users . . . . . . . . . . . . . . . . . . . . . . . . . . 261
Online Owner Center . . . . . . . . . . . . . . . . . . 261
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261
Roadside Assistance Program . . . . . . . . . . 262
Scheduling Service Appointments . . . . . . 263
Courtesy Transportation Program . . . . . 263
Collision Damage Repair . . . . . . . . . . . . . . . 264
Publication Ordering Information . . . . . . 266
Radio Frequency Statement . . . . . . . . . . . 267
Reporting Safety Defects
Reporting Safety Defects to the United States Government . . . . . . . . . . . . . . . . . . 267
Reporting Safety Defects to the Canadian Government . . . . . . . . . . . . . . . 267
Reporting Safety Defects to General Motors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268
Vehicle Data Recording and Privacy
Vehicle Data Recording and Privacy . . . 268
Cybersecurity . . . . . . . . . . . . . . . . . . . . . . . . . 268
Event Data Recorders . . . . . . . . . . . . . . . . . 268
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269
Customer Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important
to your dealer and to Chevrolet. Normally,
any concerns with the sales transaction or
the operation of the vehicle will be resolved
by your dealer's sales or service
departments. Sometimes, however, despite
the best intentions of all concerned,
misunderstandings can occur. If your concern
has not been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern with a
member of dealership management.
Normally, concerns can be quickly resolved
at that level. If the matter has already been
reviewed with the sales, service, or parts
manager, contact the owner of your
dealership or the general manager.
STEP TWO : If after contacting a member of
dealership management, it appears your
concern cannot be resolved by your
dealership without further help, in the U.S.,
call the Chevrolet Customer Assistance
Center at 1-800-222-1020. In Canada, call
General Motors of Canada Customer Care
Centre at 1-800-263-3777 (English),
or 1-800-263-7854 (French). We encourage you to call the toll-free
number in order to give your inquiry
prompt attention. Have the following
information available to give the Customer
Assistance representative:
.Vehicle Identification Number (VIN). This is
available from the vehicle registration or
title, or the plate at the top left of the
instrument panel and visible through the
windshield.
.Dealership name and location.
.Vehicle delivery date and present mileage.
When contacting Chevrolet, remember that
your concern will likely be resolved at a
dealer's facility. That is why we suggest
following Step One first.
STEP THREE —U.S. Owners : Both General
Motors and your dealer are committed to
making sure you are completely satisfied
with your new vehicle. However, if you
continue to remain unsatisfied after
following the procedure outlined in
Steps One and Two, you can file with the
Better Business Bureau (BBB) AUTO LINE
Program to enforce your rights.
The BBB AUTO LINE Program is an
out-of-court program administered by BBB
National Programs, Inc. to settle automotive

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15555951) - 2022 - CRC - 1/27/22
282 Index
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
Automatic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Bulb Replacement . . . . . . . . . . . . . . . . . . . . . . 195
Daytime Running Lamps (DRL) . . . . . . . . . . 92
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
High-Beam On Light . . . . . . . . . . . . . . . . . . . . 82
High/Low Beam Changer . . . . . . . . . . . . . . . 92
Heated Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Heater Engine Coolant . . . . . . . . . . . . . . . . . . . . . . . . 133
Heating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114, 116
High-Beam On Light . . . . . . . . . . . . . . . . . . . . . . 82
Hill and Mountain Roads . . . . . . . . . . . . . . . . .124
Hill Start Assist (HSA) . . . . . . . . . . . . . . . . . . . . .142
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .174
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
How to Wear Seat Belts Properly . . . . . . . . . 29
HVAC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114, 116
I
Idle System Fast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Ignition Positions . . . . . . . . . . . . . . . . . . . . . . . . 130
Ignition Transmission Lock Check . . . . . . . . 193
Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Indicator Vehicle Ahead . . . . . . . . . . . . . . . . . . . . . . . . . . 80 Infants and Young Children, Restraints . . . . 47
Information
Publication Ordering . . . . . . . . . . . . . . . . . . . 266
Infotainment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Instrument Cluster . . . . . . . . . . . . . . . . . . . . . . . . .72
Instrument Panel Overview . . . . . . . . . . . . . . . . 4
Interior Rearview Mirrors . . . . . . . . . . . . . . . . . .18
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
J
Jump Starting - North America . . . . . . . . . . . 230
K
Keyless Entry Remote (RKE) System . . . . . . . . . . . . . . . . . . . . 8
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
L
Labeling, Tire Sidewall . . . . . . . . . . . . . . . . . . . 205
Lamps Daytime Running (DRL) . . . . . . . . . . . . . . . . . 92
Dome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Exterior Controls . . . . . . . . . . . . . . . . . . . . . . . . 91
Exterior Lamps Off Reminder . . . . . . . . . . . 91
Exterior Lighting Battery Saver . . . . . . . . . 96
License Plate . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
Malfunction Indicator (Check Engine) . . . 77
Reading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 Lamps (cont'd)
Taillamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Lamps, Bulb Replacement . . . . . . . . . . . . . . . . 195
Lane Departure Warning (LDW) . . . . . . . . . . . 152
Lane Departure Warning Light . . . . . . . . . . . . 79
Lap-Shoulder Belt . . . . . . . . . . . . . . . . . . . . . . . . . . 31
LATCH System Replacing Parts after a Crash . . . . . . . . . . . 59
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Lighter, Cigarette . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Lighting Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Illumination Control . . . . . . . . . . . . . . . . . . . . 94
Lights
Airbag On-Off . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Airbag Readiness . . . . . . . . . . . . . . . . . . . . . . . 75
Antilock Brake System (ABS)Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Brake System Warning . . . . . . . . . . . . . . . . . 78
Charging System . . . . . . . . . . . . . . . . . . . . . . . 77
Check Engine (Malfunction Indicator) . . . 77
Cruise Control . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Engine Oil Pressure . . . . . . . . . . . . . . . . . . . . . 81
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
High-Beam On . . . . . . . . . . . . . . . . . . . . . . . . . . 82
High/Low Beam Changer . . . . . . . . . . . . . . . 92

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15555951) - 2022 - CRC - 1/27/22
284 Index
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98Instrument Panel . . . . . . . . . . . . . . . . . . . . . . . . 4
P
Park
Shifting Into . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Shifting Out of . . . . . . . . . . . . . . . . . . . . . . . . 136
Park Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Parking Brake . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Brake and P (Park) MechanismCheck . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Over Things That Burn . . . . . . . . . . . . . . . . . 136
Perchlorate Materials Requirements, California . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Phone Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Power Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Outlets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Protection, Battery . . . . . . . . . . . . . . . . . . . . . . 96
Retained Accessory (RAP) . . . . . . . . . . . . . . 133
Seat Adjustment . . . . . . . . . . . . . . . . . . . . . . . . 23
Steering Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 188
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Pregnancy, Using Seat Belts . . . . . . . . . . . . . . .35
Privacy
Vehicle Data Recording . . . . . . . . . . . . . . . . 268
Program Courtesy Transportation . . . . . . . . . . . . . . . 263
Prohibited Fuels . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Proposition 65 Warning, California . . . . . . . . . . . . . . . . . . . . . . . . . .191, 230, Back Cover
Publication Ordering Information . . . . . . . . 266
R
Radio Frequency Statement . . . . . . . . . . . . . . 267
Radio Reception . . . . . . . . . . . . . . . . . . . . . . . . . 102
Radios AM-FM Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Satellite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Reading Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Rear Axle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192 Locking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Rear Climate Control System . . . . . . . . . . . . . 116
Rear Doors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Rear Heating System . . . . . . . . . . . . . . . . . . . . . 116
Rear Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Rear Vision Camera (RVC) . . . . . . . . . . . . . . . . .147
Rear Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Rearview Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . .19
Reclining Seatbacks . . . . . . . . . . . . . . . . . . . . . . . .23 Recommended
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Recommended Fluids and Lubricants . . . . . . 251
Records Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . 253
Recreational Vehicle Towing . . . . . . . . . . . . . 234
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261
Remote Keyless Entry (RKE) System . . . . . . . 8
Remote Vehicle Start . . . . . . . . . . . . . . . . . . . . . 10
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . 252
Replacing Airbag System . . . . . . . . . . . . . . . . . . 46
Replacing LATCH System Parts after a Crash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Replacing Seat Belt System Parts after a Crash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Reporting Safety Defects Canadian Government . . . . . . . . . . . . . . . . . 267
General Motors . . . . . . . . . . . . . . . . . . . . . . . . 268
U.S. Government . . . . . . . . . . . . . . . . . . . . . . . 267
Restraints Where to Put . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Retained Accessory Power (RAP) . . . . . . . . . . 133
Roads
Driving, Wet . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Roadside Assistance Program . . . . . . . . . . . . 262